I've never had a more perfect sausage McMuffin with egg. Seriously, this one was amazing. My coffee was also fresh and piping hot. I went through the drive thru, then sat in the well lit parking lot with my dog, quickly eating my McMuffin B4 hitting the highway back home to Houston. It was super early. I was worried they wouldn't be open but they were. The gentlemen in the driveway was polite and professional. The service was swift. There was also a young man washing the parking lot, tidying it up for the day. Keep up the great, early AM service y'all! read more

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I will never make the mistake of stopping at this mcmess. Epicly slow and bad service. Come on McDonald you can't be bad at both. read more

McDonald's - Mc disappointed. Soul crushingly bad sirvice - Fast Food Near Me - Odessa, Texas

Another place that says it's open 24 hours but it is not. Went there also when we flew in around midnight and nobody was there.

see attached photos ?! the burger was super dry half a slice of cheese ,super hard. I have to write 85 characters when I only wanted to send a couple of pictures. read more

McDonald's - No words - Fast Food Near Me - Odessa, Texas

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Service is horrible I work for door dash and I ALWAYS have problems with the orders. I had to talk to the manager which she was pretending she was worried about the situation when she saw me the whole time waiting for an order. I waited for about 30 minutes. the manager is a completely incompetent lady who doesn't know how to give a simple service. BAD BAD place for door dashing. read more

If you are the type that appreciates NEVER receiving straws, napkins or correct orders then this is the place for you! Garbage food, lazy incompetent personnel - what else is there to say? read more

Never has ice cream and is sitting there advertising it. Workers act like they don't want to be there... service is terrible! so disappointing my kid loves McDonalds read more

This place is a hot mess. Waited in line with 3 cars in front of me for like 15-20 min. Complete BS. They don't know how to run a fast food restaurant. The car two in front of me sat there waiting for order to be taken for at least 7 min (meanwhile I'm looking inside and see them all talking to each other and multiple people evidently trying to figure out how to deliver one order to someone they had pull forward). I mean get. it. together. Lord have mercy. Update, now I've just placed my order and keeps repeating it back to me wrong. Heck. Nice people but they need a real leader to train them and help them succeed. Good gracious Gina. read more

The lines can be long during breakfast hour inside the lobby so your best bet is to go in the drive thru. Unfortunately for me I have to come inside to order so my daughter can play on the playground. There is a family restroom in the play area. The playground could use some cleaning and sanitize the area . read more

McDonald's - a breakfast of eggs, biscuits, and a biscuit - Fast Food Near Me - Odessa, Texas

My experience was good. Yes, the line is long but that's because it's a busy location. I got my food right away when I got to the window. It was fresh and didn't seem like it was sitting there long. The window lady was nice! I'm from out of town and visit Odessa often for work. I've been to this McDonald's twice and will continue visiting. Thanks read more

I give this location a negative score. Drive thru is slows and man if u go thru it at night when they say its 24 hr. Wrong they let u sit there and wait. Like wait like a fool. When u drive by there people in there but just don't bother acknowledge anyone. Rude rude! I rather just go whataburger or jack in box's . No point here. read more

I blame McDonald's for this cause doordash just delivers, McDonald's crew members must put everything in the bag in the condiments I've order from this McDonald's several times and they never get my order right if I could change what McDonald's to order from I will but I can't, McDonald's get it together it's not that hard I've worked at McDonald's packing doordash was not hard quit being lazy and do your job read more

Bathroom is a disgusting mess. Someone just camping in one of the stalls for over 30 minutes. Trash on the tables. Lobby not clean. Food smeared throughout the play area. Totally unusable. The equipment is gross with smashed burgers and fries. Order was wrong and had to be remade. Glad I am just passing through. This place is horrible!!! Maybe if the night manager was a boss instead of playing with the kids, things might be better. read more

McDonald's - Trash everywhere and no one in here. - Fast Food Near Me - Odessa, Texas

This place has no sense of customer service or how to even properly communicate to people. I waited at the drive thru menu to order for about 20/30 minutes then got yelled at because after waiting for a long period of time because I asked if they were ready to take my order because the cars had been moving ahead of me and there was a line behind me starting to form very long. So, instead of being civil about it I was yelled at and cut off any time I tried to speak and then the manager had the nerve to come out and yell at me and use profanity as she did. Then I patiently waited longer after being yelled at for asking a question, then was told to pull up to the second window after not ordering my food still. Waited longer again, then when I pulled up as I was instructed to they told me they called the police on me, for simply just trying to order my food. I hope they can fire this manager for the way I was spoken to and find new staff that knows how to talk to people. read more

If the app says it's open 24 hours, and the website says 24 hours, and Maps says 24 hours, and the drive thru says 24 hours... you'd expect the drive thru to be open 24 hours. And you'd be wrong. read more

The last 4-5 times I've come through this drive through the line has moved at a snails pace and not in an exaggerated way at all. Do not come to this McDonald unless you want to wait for 30-40 minutes. One time they weren't even taking orders but still had the line open and were just making people wait until they gave up. read more

Horrible service honestly this place is a joke. Waited in like for over 20 minutes to be asked the same question I previously said yes too, wich was "is it going to be cash" assuming the card reader was down!! They need some serious help! read more

Every try and get a Big Mac at 10 am and then told lunch not being served until 11 ? WHAT THE FUCK ? A food sale is a sale not everyone wants fucking breakfast at 10 am or their freeing for their lunch because their heading out to the job in the oil field miles away from any town - GET OFF YOU ASS MC DONALDS " serve" ALL your food ITEMS 24 hrs / day and watch more money coming into your business read more

Rude manager 07/29/18 21:15 hrs. Men's room had out of service sign. All I wanted to do was wash my hands. She ( The so called manager ) said I couldn't. So asked if I could wash my hands in the ladies room. She said no and then I went in men's room to wash my hands and she the told cashier to get this fool out of here. By all the reviews I see here it would be wise to change management. Very unhappy customer read more

Fast food lol my butt!! 30 min in drive threw cold FF cold Bun no condiments worst meal I ever had!!!!

I was just there. Normally I never had a problem with this place and I had good service. NOT TODAY! It was my first time going through the drive through. When I first spoke I was asked by the person attending the driver through to speak louder. I am pregnant, and this kid keeps pushing up into my diaphragm, so as one can understand it gets hard to project my voice. When I did get louder I was told, "Ma'am, you need to calm down!" Nope! Only trying to get loud enough for you to hear me. "well it hurts my ears on the headset!" Sorry lady, you have a volume knob on that headset of yours! I will never EVER be back to this location ever again! I don't deal with rude people. After 20 years in customer service, I would personally would have written her up if she worked for me for being disrespectful to a guest!! I could not have someone so brash working for me! BUT WAIT! There's more!!! I didn't pull around right away as I thought I was supposed to sit and wait on the lady. For some reason her body language didn't say that we were finished or there was information she needed to give me. I flagged another lady down and asked if it was okay to pull up yet. "Yes, ma'am, please pull around to the other window" And did so with a smile! That kind of customer service I can live with. The young man at the second window made sure my 9 year old had what she wanted in her happy meal as she hates fries. He smiled and wished us a great day. I am ok with that and those two are the only reason this place has one star. Other wise they wouldn't have gotten any! read more

why do the sign says lunch and breakfast 24 hours a day ... and it's 3am and usually they'd serve nuggets fries and the other food .... the cashier (lazy a.a guy) lazy as hell.. tells us that they closed for the regular food and only going to serve breakfast... then its like they swear when people pull up to the window ... they dont have to greet people ... this is their greeting... " what do you wanna get this evening"... "what you getting tonight" like damn this is not ratchett city mcdonald's ....... these people who work these mcdonald's at night at the same spot.. they have no manners ... i worked for mcdonalds ... we had a spill to say when you get to the front counter or the drive through .... hi welcome to mcdonalds ...fries are fresher and food is better how may i help you.... or what are we having this evening ..... these people say what they want ... even the managers dont care at this location... the manager big overweight lady and a guy skinny with tattoo on his arm ... they curse in front of customers kids who ever they don't care .... this location .....needs manners ,respect, hometraining, property re training , send corporate and a secret shopper down there .... see for your self ... but yet you have people who really want to help and they turn them down for people who just slouch around who just doing it and doing their job with attitude and indication they dont wanna be there ... and they don't appreciate the job and they don't wanna do the job ..... the lady at night she always in a bad mood chubby lady glasses rotten teeth she always snotty and snippy ... i even asked her one day why are you always so rude every day every night .... read more