Literally every time I come to this McDonald's I PRE order and they still make me wait 15 to 20 minutes

Got my McGriddle and had this disgusting hair-like string covered in some green gunk on my sandwich. I already took 2 bites on the other side before I noticed this. Took it back and had to wait 5 minutes until someone came to the counter. They gave me a refund no questions asked but did not apologize or offer anything free. read more

McDonald's - Burgers Near Me - Ocean Springs, Mississippi

What could improve? Replacing the crazy lady tweaking harder than the crack rocks she smokes. What an awful experience. How can trust that you're eating clean food when the lady looks, sounds and acts like a filthy junkie. She didn't even take our money at the window. When we pulled up her eyes were wide to a comical effect. This was the late night shift around 3am. Never ever going back, I had some strange pooping sickness after and I 100% blame it on the food. They also forgot the pickles. We got 1 pickle slice on 1 out of the 6 burgers we got. read more

The Mc Crispy I ordered looked and was over heated. Like it spent all day under the lamp. The bun was hard as a rock. You could feel it through the aluminum envelope that it's served in. Cheeseburgers were made to order but were cold. Not really sure how that happens. This location continues to disappoint. I Keep going back but I think I've finally learned my lesson with this place. I'll drive to D'Iberville or Ocean Springs next time. read more

Went through the drive thru and ordered a quarter pounder meal. Got home and seen that my burger is completely undercooked. This is unacceptable. Disappointed to say the least read more

McDonald's - Quarter pounder - Burgers Near Me - Ocean Springs, Mississippi

Complete trash. Bad employees. Worse food. Threw it away. Looked and smelled like garbage.

This McDonald's is conveniently connected to a service station just off the interstate. The restaurant was very clean and the staff was friendly and checked on me at the table to see if my order was to my satisfaction. I enjoyed my fav fish filet sandwich with French fries and a Diet Coke. My order was very fresh and delicious. Location was awesome as we're on our way to Louisiana so just a quick stop and we're back on the road again. read more

McDonald's - empty tables and chairs in a restaurant - Burgers Near Me - Ocean Springs, Mississippi

If I could give no stars I would. Seems like other customers agree. Did a Curbside Order via McD app with no order changes. After 10 minutes and nobody appeared with the order and several other people had gone through the drive through we went in to retrieve our order. Fries were still hot but grossly over salted. Ruined my indulgence- boo!!! Since they had been either made awhile ago or nuked when the order was placed 2 Quarter Pounders w cheese were no longer hot. Double cheeseburgers had been cooked and sat there awhile. Big Mac had a few strands of lettuce and a drop of sauce. Burgers had been cooked and sat around. Yuck read more

McDonald's - Double cheeseburger and fries - Burgers Near Me - Ocean Springs, Mississippi

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When I had an issue, I asked to speak to the manager. The manager refused to help, and when I asked for her name to report the issue to the owners of the restaurant, who happen to be friends, she said, " I don't have to give you that." she proceeded to curse me out. Needless to say, I did report this to the owners, giving the date and time so they could at least figure out with certain day who is working at that time. This is why, even though I am lifelong friends with the owners I've given up using their store. They cannot find anybody that takes any pride in their job anymore read more

Default 1 star, they don't ever answer the drive thru. I have left thinking they are closed before. I have already ordered ready for pickup, and no one is answering the drive thru. Pathetic communication skills from working adults. A serious lack of hospitality and professionalism. read more

They said that they didn't have change for a 100$ but since I needed to feed my kids they did plus the service was amazing the food good and the time wasn't long read more

Everytime I come to get a chicken biscuit, I am always gas made to wait 20-30 mins. I could understand every now and then, but it is EVERY SINGLE TIME. And this has happened at 3 times this week alone. read more

I ordered food off of my app from this McDonald's and arrived in my spot and put my curbside pick up number in and I did not get my stuff until an hour later. The only great thing about it was the manager of the store who came and apologize for her staff and gave me my order she is an aw manager. read more

A McDonald's integrated into a Chevron gas stop, pretty standard menu and one entrance that didn't work, not to blame since the gas station you have to walk through first. Stopped for a drink and the whole drink station had a big sweet tea spill on it (making it hazardous to put down the drink since you'd get the bottom wet and then drip all over). read more

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Typical Mickey D, with traditional setup. With just 90 miles left to go and a band of rain falling, it was time. Just a quick stop for a quick butt break and belly fuel up. Staff we encountered were nice, the premises clean and the food... well, not a health food store! read more

McDonald's - the inside of a fast food restaurant - Burgers Near Me - Ocean Springs, Mississippi

**CHECK YOUR FOOD*** Well let's see where to begin typically I don't go to McDonald's however, I decided on the way home to get some comfort food after a long day at work. Went through the drive-thru quick easy gets you home quicker menu is promptly posted. Today I was going to try their bacon big Mac meal. The drive-thru person was friendly. I am a fry guy as well so naturally got the large Myfood came out hot, and as fresh as McDonald's can be pulled off drive-thru experience was great. However when I get home to eat!! I open my big Mac box to find a perfectly placed burger in the box pretty excited to eat it however I lift the bun to find out that they forgot to put the "all beef patties" in my sandwich one of the key ingredients to any burger at McDonald's. ESPECIALLY YOUR SIGNATURE ONE!! So naturally not going to eat bread and lettuce and special sauce went back to this establishment to get a new one at this point I probably should have reconsidered and got my money back however went ahead and went with it. You can tell the staff inside were Definitely not a happy bunch, the manager who took my bag had a slight attitude when I showed her that I did not have the patties in my sandwich as if it was my fault. Asked her if I could also get new fries since by the time I got home to realize that my sandwich was not complete and by the time I would make it to the establishment back home to eat it they would be cold. She didn't like that suggestion however at the end of all this regardless how terrible they were at making my big Mac. I did get a new one along with fries that were probably not in there no longer than 10 minutes. so unfortunately the fact that I had to drive back, knowing that I will not be going to the establishment for quite some time due trust issues My new big Mac did have patties and all the ingredients to a big Mac. CHECK YOUR FOOD BEFORE LEAVING! read more

McDonald's - No patties - Burgers Near Me - Ocean Springs, Mississippi

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I'm so sick of the place ! The manger and night crew are rude! My food is always cold ! And im always waiting way more than I should with NO ONE in line .... I will be contacting corporate read more

It takes way to long to order and get your food just poor performance need better people can't come here on lunch break if you do you'll need an hour and a half off read more

between 11pm and 6am short handed so don't complain when you willingly sit in the line for 30 minutes and the line don't move.if you use your brains even a little bit you'll see there is 3 people in the whole store not the usual 20.be nice to the people that actually show up.if you mad stay home don't come with the attitude and get mad when people won't let you disrespect them.(hollering flappin your jaws acting a fool and honking your horn will get you nowhere fyi.) read more

I have never left a review on Yelp in my life and this experience was so bad I had to. I ordered a doordash for three drinks, and that was it, the bare minimum. it took them 30 minutes to get three drinks together, and even after all that I didn't get any straws!! and no surprise, they were rude on the phone also. read more

The worst McDonald's I've ever been to. Locals refer to this location as " the bad McDonald's " and the one on Bienville blvd as "the good McDonald's ". Almost every time I've ordered there for my family, I found they left something out when I got home. Today they were out of steak for the McMuffin and the service is slow and lazy. read more

Went to McDonald's around 10:00-10:15pm. The wait to order was kind of long but i figured they would be short staffed. The young man who took my order was nice. Went to the paying window lady was nice and when i went to the pick up window that young lady was also nice. I didn't have to wait too long read more

By far the worst fast food experience I have ever encountered and it takes a lot for me to complain. At first they seemed somewhat busy, however after 37 minutes of waiting and them only calling 3 orders ahead of us, the problem wasn't a busy issue but an employee issue. Numerous employees standing around, eating food on the line. The poor teen ahead of us ordered one ice cream and still at our 35 minute mark had yet to receive it. We finally checked in and 5 minutes later they come back with our food, except it was 1/3 of the order. We asked for a refund, then another girl tried giving us more food bringing us to 2/3 our order. We got our refund and could hear a lady in the back talking about not minding rude customers. After a 40+ minute ordeal, yes we were just ready to be done. read more

took forever for her to even come to the window. the girl was super rude and kept cutting us off when we spoke. food is old and gross.

I stopped here for a quick break and a meal for my son. The store is attached to the restaurant and peeve of all peeves - no changing table in either restroom. So I changed a blow-out diaper on the floor of the bathroom on a pile of paper towels. Not my favorite thing to do ever but what can you do? I spoke with the manager. She was polite and agreed that the space needed a changing table. She said I wasn't the first to ask for better for their customers. She was kind. I did a quick guilt trip through the drive through in the hopes that my kid's destruction of the bathroom wasn't completely unforgivable and in the event it was, at least I supported the business. That should cover me for Karma, right? read more

McDonald's - Two in one! - Burgers Near Me - Ocean Springs, Mississippi

Worst McDonalds location i have ever been to , there was 6 orders line up and they were standing around talking while only one girl was making all the meals. They also left a patty out of my single cheeseburger. I would never come here again. read more

Worst freaking McDonald's on the face of the EARTH!!!! WE HAVE A PROBLEM EVERY SINGLE TIME!!!!! I will literally Drive 10 to 15 minutes out of my way just to avoid this place at all costs! That sucks for me ! How inconvenient! I have tried and tired ! I won't Give them another penny!!! The food is always cold the fries are always old!!! Missing items from my order that they refused to remake! And now tonight I just sat in line for almost 20 minutes and when my coupon expired in the drive-through line they refuse to honor it! !!! Rudest managers! And employees matching it ! It's no wonder this place is a constant shit show !!! Whoever is doing the hiring needs to freaking stop!!!!! I'm not even going to waste my time it's not like y'all are going to do shit about it anyway! But I will make sure I encourage people, specially the people I live around!!! they also have dealt with the same thing! And to start leaving reviews!!! read more

cute place. when i asked a question about grimace they went out of their way to answer it. took a little while to get my food but it didn't matter because paul is the sweetest server i've ever encountered. the only problem was they didn't have grimace shakes so i was sad. read more

food was cold, missing lots of items we ordered, didn't receive our drinks, very sketchy, chicken nuggets tasted like a sponge, took over half an hour to receive only some of our food. very disappointed. will not be returning to this location. read more

The fries are always stale and the patties aren't cooked to order. It's like they make it early on when they are bored and let it sit there till someone orders it. This place is where the McDonald's rejects go to work. read more

The service here is spotty at best. I came through the drive-thru the attitudes were not what customer service should be. My wife has just gotten out of hospital, and has bruising on her arms from the IV at the hospital. The 'staff' not only were rude, they acted as if we were going to rob the place. We aren't going to this location again. Word of advice to the owners/managers of this location. Hire staff who don't send unspoken messages of disdain to your customers. They will take their business elsewhere. (And yes, I have run a successful quick service restaurant, so I'm not just blowing smoke) read more

30 minutes I waited for 2 coffees and a small fry. Just ridiculous. Avoid this McDonald's at all costs.

Zero stars! This is the WORST McDonald's I've ever been too. It is right down the street from my house and this is only the third time I've been. The first time it was in the morning and sat for 10 mins at the drive through waiting to order and had to leave because no one answered. This last time I went to the drive through to give them one more chance and they failed again. I pulled up to the right drive through and someone on the other end said "one moment please" and we sat for about 3 mins. Another car pulls up to the left lane and ordered right away. I ask the people what is going on? No answer. I ask again nothing. Finally I yell what is going on and all I get is one moment please. I go to Wendy's and as I'm pulling into their driveway I see a red truck pull up to the same window. When I am done ordering at Wendy's and pulling away to go home that truck is now backing out and pulling away, probably to go to Wendy's also. Whoever is the manager at that store should be coached or let go. I can't believe the incompetence at that store. Do not go to this McDonald's!!! read more

Awful service. McFlurry was half full. Fries and crispy chicken sandwiches burnt to a crisp. Jipped a nugget. Should've gone to taco bell.

Not enough people working!!! One dude is just standing around!!! Been waiting 10 minutes for food and stood in line longer!

Went to get lunch for the kids... 3 Cheeseburgers. One cheeseburger had just the buns, mustard, ketchup, and onions.......... But NO MEAT!! One kid couldn't eat with the others. Had to go somewhere else read more

McDonald's - Meatless. - Burgers Near Me - Ocean Springs, Mississippi

This has to be the slowest McDonald's I've ever been to. Twice! Once for dinner ...at 11:30 PM, it took 30 minutes for my food and once at 5:15 am it took 20....this won't happen again. read more

Sunday, Aug. 13, 2017. 8:30pm I come to this McDonald's often. My kids love the food (especially the McDoubles and the lg. sweet tea for $1), the app is wonderful, and we live right across the street, so it's convenient if I don't want to cook dinner after a long day at work, which Sunday just happened to be. I pulled up to the menu board (surprisingly, I was the only one in line) to place my order: a McDouble combo/sweet tea (large) 2 cheeseburger combo (no onions or pickles)/orange fanta (reg) 2 McDoubles Lg sweet tea 2 lg chocolate shakes (these were free thanks to the app! ) [My order before using the app was over $20, but after the app it was less than $15!- the app is amazing!] I pulled around to the 1st window to let the girl scan my app and pay. Everything is still going good at this point. Paid for my order and pulled up to the next window to get my order. This is where it starts to go downhill. The window opens and the young lady hands me my lg sweet tea. I take it out of habit, and because it is for me and I'm thirsty. Then she starts to hand me the next drink. This would not be a problem had I not been completely alone in my car! How can you justify giving someone 5 full drinks when they are by themself?! Normally at this point I would just ask for a cup-holder, and I did. That young lady looked at me with such disgust on her face! It was like she just could not believe I had questioned her methods! Come on people! Get it together! You are working at a fairly easy job, making at least $8/hr (there's a sign outside stating they are hiring and the starting pay is $8/hr). The least you could do is use your brain. If there's only one person in the car do not try to hand them 5 drinks without putting them in a cup-holder first. Okay, now for the real reason I am writing this bad review: I get my order and go home. I still had to go pick up my oldest kid, so we look through the food to try and divvy it out correctly. The 2 cheeseburgers had onions and pickles on them (they were not supposed to) and none of the McDoubles had the correct number of patties on them! Double means 2 in this situation! There was only 1 patty on each of my 3 McDoubles! I did not return the food (even though I wanted to) because I still had to pick my child up, and the 2 that were at home were hungry. This is not the first time this McDonalds has messed up my order, but it is the first (and last) time that I didn't return it. It's called quality control....... learn it, live it. Take pride in what you do..... read more

Asked for some food. Lady forgot the drink and the fries were cold. I requested she reheat the fries and she said "okay, pull up" in a rude voice. I then asked for the drink but got the window closed in my face. The new fries were good though and the other lady was kind read more

Customer service was the best at any McDonald's I've ever visited! They also got our massive order out pretty quickly even though they were really busy. An absolute 5 star. read more