The food was whatever but the service was actually terrible. When we first pulled up they made us wait 5 minutes to order and the people behind us in the drive through were already mad at us. After they came back when we ordered we asked them to repeat what they said (because we couldnt hear) and they screamed into the mic. then they tried to tell us that we can't redo the order. we pulled up to the window and got our food but we forgot a cheeseburger so we went inside. after we ordered in the big screen thing it wouldn't print our reciept so we pressed the help button and nonw if it worked. i would not come here again. i also have video proof of all this happening. read more

Amazing - the people during the weekdays they know what i want even before i say - may be i am Asian Indian Thick accent in this town possibly oldest man taking the same Veggie Egg cheese and tell no ice- they can eaisly figure out -even though rivers avenue is closer sometimes i am in the habit of going to same place since people know me- but now turnaround or weekends they seemeed to be new so i have to tell no ham no cat no dog no bull no cow yes absolutely -they are all nice regulars - manager or general manager i have been going possibly more than an year or two - only once they put ham by mistake they were apologize tic- but i did not get free- normally people give back free like PIzza hut or McDonalds that's. small amount- God is great- it is always look positive like drjustkidding.com by mistake they may be new.. Again i cannot thank enough since they are nice people overall that matters. Sorry they call me brutally honest, ethical , integrity and straightforward- they call me straight shooters in office- apologize if i say God is great - good folkis they are nice people read more

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Ok 1 Star McDonald's on Rivers you got me good today! So I didn't pack a lunch and was starving so I headed out from my office. I thought to myself, self Mickie D fries sound delicious right now so I saw an opening in traffic and pulled into the McDonald's. My 2 stars is to their marketing department for introducing the $6 meal deal and to the nice lady on the mic at the drive thru. I normally just order a sandwich and fries bc I don't drink a lot of sodie pop. But there it is on the sign, $6 for a sandwich, fries, drink and a pie. A pie?! I would never think of ordering a pie. But I do now! So there I go getting a $6 combo. If you look at the picture I shared, the thrill of my lunch came to screeching halt. Fries burnt. 2 baby pickle slices and not even a squirt of mustard on my burger. Terrible! And the soda that I really would only have taken a couple sips of, had maybe three ice cubes floating in it. You may have remodeled and have a pretty new face to your building but the 1 Star rating definitely applies to the kitchen. read more

McDonald's - 1 Star McDonalds with my burnt fries and 2 pickles... - Burgers Near Me - North Charleston, South Carolina

I don't know, a lot of people give this McDonald's low ratings, but I've found it to be the most reliable in hours, service, and quality. Every time I come here, the lobby is open, which can't be said for other locations. The lobby is usually clean and the service had been consistently friendly. I've never had bad food at this McDonald's. It's always been fresh and correct. The only reason I took a star away is because there's always some random people in the lobby asking for some money. That's likely why other locations close their lobbies at night, but it's not been bad enough for me to not come here. read more

Absolutely disgusting experience. From the interrogation from the super nosey cashier ( stunt double for the Hamburglar) harassing me about the details of my personal life to my RAW pico burger. It was just a disturbing,intrusive, offensive and creepy experience for me. After I paid for my meal, my granddaughter wanted to sit in the play area, we got our drinks, trekked across the sticky floor, and proceeded to the play area. We sat down and here was the nosey cashier sweeping. We began to eat our food when I noticed my burger didn't taste like the burger I had a few days prior in Summerville. While the chick kept rattling!! Asking ME about my grandchildren, my car, perfume, my hair STYLE was my hair real or synthetic, my shoes, where did I buy them, how much did they cost, my makeup, etc. Whacko! I dissected my burger and found the funny taste was a result of a raw meat Patty. I showed it to the chatterbox and she kept rattling about she didn't know the kitchen was going to do that. It wasn't her fault, etc.. I took a picture of my RAW Beef Patty, collected my granddaughter and before an illness could set in, I drove back to Goose Creek. I attribute the service failures to the demographics of the neighborhood. No Way will I ever return to that location as long as I live and I can't recommend it in good faith. read more

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The food is nasty but the service is okay and the place is not the best depending on what side of town you live in

the worse Mc Donald's service I ever been to if I encourage anyone do not ever come to North Charleston River McDonald's management sucks. They hire people that does not know how to do their job and they call themselves manners. I never seen such stupidity in my entire life, and this is coming from the employee that helped me and the manager was on duty at the time, tell me how the employee to simply want two cards split the amount with two cards he decides not to listen and run the whole damn thing when I said it three damn times and so-called he's a manager they must be handing out management jobs to anybody and then when I talk to the boss about it, the lead tells me to calm down and tell me he may not know how to do it then why is he a manager? not only is the employee stupid but the bosses is too and I hope that you because you are stupid, and you both deserve to be fired read more

Waited 20 minutes for 2 sandwiches and a frappe. Oreo frappe was caramel? What on earth makes an Oreo frappe caramel? This is absolutely unacceptable and I will never be returning to this location. read more

Went through drive thru during lunch, only one car ahead of me, was really surprised noon else there. Very few cars in the parking.lot as well. Service was super fast, order was correct, staff was friendly but food was gross. Cold limp fries, cold burgers, cheese was not melted, bun was smashed together, more than disappointed. Wont be returning any time soon and if forced to will double check food prior to leaving. read more

McDonald's - Burgers Near Me - North Charleston, South Carolina

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All you really need to know: Go Somewhere Else!! This was by far the worst McDs experience I've ever had or even heard of. I don't generally take the time to rate fast food restaurants, because they're pretty much all the same. But this one was so bad I'm making time. If I could give negative stars on Yelp I would. At 4:19pm yesterday I ordered four chicken strips, medium fries and a large drink. Got the drink cup immediately so no issue there. At 5:12pm (that's right 53 minutes later) I got the strips and fries. And they weren't even very busy when I arrived; about three orders ahead of mine. Plus I could see six employees in the back preparing food, so it wasn't a "we're short on staff" issue. Are you kidding me! After 30 minutes went back to the counter to ask. The manager told them she needed four chicken strips and they acted like that was a news flash. About 15 minutes later I went back to the counter, again, and she asked the crew about those strips. Again they acted like it's the fist time they've heard of this. I complained to her that this was ridiculous and she said "the strips are cooked when ordered". I said "it doesn't take 50 minutes to cook chicken strips at a McDonald's". At least she refunded my money. She then told her cooks to give me six strips instead of the four I had ordered. After 53 minutes I finally got the strips and fries. But of course they only gave me four, not the six she told them. It's probably for the best since they weren't that good anyway. I also saw several other customers waiting long times for their food and having to complain to get it. None as long as me, but some up to 30 minutes. Several had to remind them of what they ordered. Also saw two people have to bring their cheeseburgers back because there were no cheese on them. One lady had to twice. Twice! She brought her quarter pounder back saying it didn't have cheese, they gave her another one, and she came back a couple minutes later saying. It still didn't. Come on, really!?! This location has also gone to having two kiosks in the waiting area so you can place your order and pay yourself. I saw several people go to the front register only to have the girl standing there tell them they had to order via the kiosks. Wow that's terrible customer service....she was literally just standing behind the register. But then other people walked up and she took their orders. Just wow! Moral of the story, I should've checked Yelp before stopping here since the prior reviews said it all....worst customer service possible. I'll never return to this location. And frankly, McDonald's corporate should shut this one down because it's bringing their reputation way down. read more

McDonald's - New self-order and pay kiosks - Burgers Near Me - North Charleston, South Carolina

This McDonald's on Rivers Avenue in North Charleston is a reliable McDonald's that has been serving up quick and quality food for a number of years. I like coming here and getting some of my favorite items when I am hungry and in the area. The staff here is friendly and does their best to make sure that everything in your order is complete and correct. I have had a positive experience every time I have been here. read more

McDonald's - McDonald's - Burgers Near Me - North Charleston, South Carolina

50% of the time this place gets my order wrong. I ordered a steak egg and cheese bagel. Charged for said bagel. This is what I got. read more

McDonald's - a bacon and cheese sandwich - Burgers Near Me - North Charleston, South Carolina

I ran through the drive thru yesterday afternoon around 2:30pm. I needed something to eat quick and it was on the way back to work. The drive thru line took more time then it needed to take, but the staff was nice and apologized about it. The food was hot and tasted great even when I got back to work. Great Job! read more

Unfortunately, one star is the lowest I can go for this review. We stopped in to eat-n-play (as my grandkids say) Tuesday jan 2nd, 2017 at 2:45 pm and it was completely dead. We ordered and tried to find a table. Besides us, there were only 2 other groups in the restaurant, but almost every table - including the play area - was a mess. This was the first Golden Nugget we were exposed to. We usually sit in the play area when we've got the kids, but this play area smelled like piss so bad we couldn't stand it. We also weren't sure if they were going to come across piss puddles somewhere in the tubes so we didn't let them play and found a semi-clean table in the main lobby. This was Golden Nugget number 2. Our food FINALLY came up - we only had a double cheeseburger and a 10pc chicken-lips- and-assholes-formed-into-nugget-shaped-pieces-meal and it took forever. We dumped out our fries and started eating them and realized they were extremely greasy and really funky tasting. Nugget 3. We took them up and asked for some better tasting ones and this manager with stupid-looking pink hair got a pussy attitude, took the Nugget sauce on the tray, flinged it on the counter, and put "new" fries on the old greasy tray. Nugget 4. The "new" fries only tasted marginally better than the old. They need to change the oil or change the temperature or something. They were really bad. Nugget 5. All in all, we don't go to ANY McDonald's very often because the quality of food, service, and employees has gone so far downhill we'd prefer paying more at places like Chick fil-a or Wendy's to get quality (fast) food and quality service read more

McDonald's - Dark, greasy-ass fries - Burgers Near Me - North Charleston, South Carolina

I'm 9 years old and all I wanted was chicken nuggies so my mommy waited 45 mins and she came back and my nuggs were missing all I had was bug sauce read more

McDonald's - a coffee cup, soda, and other items on a table - Burgers Near Me - North Charleston, South Carolina

The lack of customer service at the leadership level at this particular store is below subpar. I'm not sure if the area plays apart of the lack talent available but the experience was bad from the start to finish read more

I stopped by for breakfast, at 6-6:10am no response in the drive through. When someone finally spoke to me I was told it would be "another 10 minutes before they were ready". I told them no problem and continued to wait. A few minutes later they told me the same thing, I replied I would wait. A few minutes after that they told me to get off the bell (which I wasn't familiar with) and to go park in the parking lot till they were ready (which I suppose I'm supposed to magically know) All I ask is some communication. Just let me know from the beginning what the deal is and I'm happy to wait wherever. read more

The absolute worst McDonald's I have ever been to. The milkshake machine is consistently out of service (Big surprise! This joint is filled with the laziest, most discourteous employees on the planet) and their response to drive-thru orders is abysmal at best. You'll wait nearly 20 minutes for your grub if you even get it. This location should be shut down or investigated immediately. Drive the extra 8 minutes to West Ashley. If I could give it zero stars I would. read more

What is going on with the amount of homeless people in front and around the store? With all the money that store makes can they feed them perhaps or perhaps provide an uber to a shelter? I feel so bad purchasing food knowing I may not be able to assist them all.. something should be done. read more

I usually wouldn't leave a review but I have waited in this drive thru for 40+ minutes. On the web, the max amount of time should be 6 minutes. The service here is extremely slow. I had to wait for 5 minutes just to order with a 7 car pile up line behind me. read more

If I could give this place zero stars, I would. The worst customer service ever!! I will never return to this location. I pulled up at the drive thru speaker and waited. I wasn't greeted so I continued to wait. After about a minute I said hello. The very rude employee responds with an attitude and says "I already said welcome to McDonald's." Nope, that's not true at all. She didn't say anything. I proceeded to pull off. I'm not going to spend my money somewhere where the customer service is awful. No thanks, I'll go somewhere else. I proceeded to drive 30 seconds down the road to the Wendy's ...where the customer service was much better. read more

Wish I could give zero stars. I downloaded the yelp app just to rate this McDonald's. Worst fast food & customer service I have ever experienced. Go somewhere else read more

If I could give zero stars I would. First experience at this McDonald's and all I came for was an iced coffee. I asked for a French vanilla iced coffee, with extra cream and sugar and my order was black coffee over ice. When I asked the cashier she didn't say a word, she goes back and grabs sugar packs for me. As I stare at her.. I asked her "I had a French vanilla with iced coffee, though? I don't need sugar" and she goes and hands me creamer, LOL. I tried to be nice and add the fixings and it tasted even worse. Of course, I went back to complain, and stood there for 10 minutes and no one and I mean no one acknowledged my existence. I'm not someone who likes to make a scene, so I left. And I won't be back, even if I'm starving. read more

Terrible unorganized, Slowest Service Possible. Literally sat in the drive thru for 9 minutes, with about 6 other cars. Once the cashier came to the speaker, she asked if she could have a few moments. McDonald's is a treat for my child, but I will DEFINITELY pass this location. If I could give less than the 1 star I definitely would. read more

Food: 3 Ambience: 2 Service: 0 Date/Time: 10/29/2019 11am Order: Iced Tea Crowd: a couple cars in the drive thru, 1 person in front of me and a line starting to form behind me after a 10 min wait I rarely eat McDonald's food, but I do get their iced tea often. And, for some strange reason, call it temporary insanity or masochistic tendencies, I went not only once, but twice while in Charleston... maybe the iced tea on the first visit had more than just iced tea in it :-) Anyway, on both visits, you can only see 1 or 2 in the back, 1 doing the drive thru and 1 handling the dining orders. I'm sure there were more somewhere but apparently on their break, I guess. On the first visit, the lady running the register and filling coffee must have spilled some on her hand. Now, I know the coffee is hot, but you'd think, from one's own experience, a quick wipe of the hand and blow on it a few seconds, the pain would subside quite a bit and you move on, right? Well, not this lady... for the next 10 mins, and about 4 more people lining up behind me, she's doing this dramatic blowing on her hand and looking around for some lotion she smeared on it, and then taking orders and giving change one handed (I considered calling an ambulance just for added dramatic effect). Of course, there's no one else available (on their breaks, remember? :-) ) to even come up and take over. On the 2nd day, another lady decided it was more important to fill the drive thru orders and dump in some hash browns in the fryer than to wait on 5 customers in the dining area. Thankfully she wasn't filling coffee cups! The iced tea was at least consistent in taste :-) Highly recommended you AVOID this place if you want fast food... you'll get the food, but it won't be fast :-) read more

Open 24 hours? That's a lie. They apparently decided that they can create their own hours and close whenever they want. Multiple times I have stopped after work only to find out that they are not open. Tonight was the last time. I stopped there just before 11pm and sure enough closed again. Corporate needs to clean house completely and start over fresh with this location. read more

How is this place open?!?!? They have to be paying off Health inspectors because this place should be shut down for health reasons. I've been to McDonald's across the country and even McDonald's around the world and this is the worst most disgusting one I have ever seen. Smelled like a dead rat and had flys all over the place. Lost my will to eat and walked out. If you ever think about eating here go out to a dumpster and eat out of it. It would probably be more sanitary than eating here. read more

After about 30 minutes I decided to leave when I still hadn't had my order taken in the drive-thru. Only 3 cars ahead of me and the first one still hadn't gotten their food as I was pulling away. This is the 3rd time this has happened. read more

I am currently sitting here in the drive-through waiting for them to take my order and I've been sitting here for almost 20 minutes yet to have someone take my order and there's also people waiting for their food at the next window and they've been sitting there for probably close to 15 or 20 minutes and this has been this way every time I've ever come here so it's pretty much trash read more

I've been in line for 30 minutes. No urgency to help get your orders out and customers on their way. To upset to post more it's not like I don't have time too! read more

The slowest fast food ever! Not only did I wait 10 min for 2 cheeseburgers they didn't give me any napkins and I had to wait an additional 4 min to be noticed that I was standing at the counter. The manager then told me to interrupt the cashier who was taking an order to ask her for some. This was during a lunch rush either. read more

Your average McDonalds on a busy street. Since they are busy and get lots of business, they were pretty quick in their service. I only ordered a medium hazelnut iced coffee, but it came out quick and the correct taste too! read more

SLOW AF!!! Drive thru took forever and a day to get my food. Looks like others have had the same problem

I am hungry as hell and it's currently 2:35 am all I wanted was some nuggets and fries.. they failed me because I am hungry and they are closed. It's honestly inconsiderate of them. At least the drive thru should be open but it wasn't. I am sad and disgusted. read more

I don't have too many expectations; but as if McDonald's couldn't get any lower. The woman over the intercom gave no introduction just "YEAH, I'M READY!" No surprise, didn't read us our order, just gave us a total. We drive up and they didn't give us our sauce that we asked for 3 times. And had us waiting an extra 10 minutes. Y'all just hire anybody that needs a job? No communication or customer service skills? I've worked in customer service for 10 years; had people curse me out, leave, call me names; and never gave them this amount of disrespect. Get it together; then weed out the people who don't know what it is to be a decent person and work hard like the rest of us. read more

I chose sweet tea from the clearly marked tea canisters. It was unsweetened tea. My granddaughter and I chose chicken sandwiches. They were fried too long. Not tender at all, and there was too much pepper in the breading. If it weren't for the play ground I would never come here again. read more

I'm actually in line at this place right now. It's 10:18pm and there are two cars in front of me. The car directly in front of me never even ordered because he says no one ever came to the box. I'm visiting this city and have been on the road. Just trying to grab something before going to my room. This line is not moving and no one came to the box to take my order either. If this wasn't the only place on my route that had a drive thru window I'd say to hell with it. I haven't eaten since earlier today. Figured I'd stop once I got to Charleston and head in for the night. This place sucks big time. Now I see what the other reviews are about. 24 hour drive through, but not really. Just to be clear in still typing because I'm still sitting... I will never come here again... as a matter of fact I'm leaving. I think I'd rather be hungry than to give this place my money. Just to be clear, I DO NOT RECOMMEND THIS LOCATION AND MCDONALD'S REALLY NEEDS TO LOOK INTO THIS!! read more

This place has terrible management and staff. Extremely slow service and poor customer interaction. I'll never go here again.

This McDonalds is run by JKS&K and I believe that neither they, nor the local management of the store care about the customers. I have been in at least five times in the past two months. The POS machine was down every time and you have to pay cash. I always get the same breakfast that costs $6.58 before tax. Because they hand figure, I have been charged $6.40, $6.50, $7.08, $8.07 and today she charged $8.19. When I pointed out the board she immediately went to the till and gave me $2.42 back. You get no receipt and the employees are so dis-organized that you may or may not get what you ordered. I have called JKS&K several times, but they have done nothing. Do not go to this McDonalds. As much as I am a glutton for punishment because I love one McDonalds breakfast, I will not return. read more

Why I keep coming here is beyond me. I just wanted biscuits and gravy and an unsweetened tea. It's 8:05am. So unorganized and NO TEA!!!! How can you not have tea made?!?! Cashier was friendly but other than week day mornings there are attitudes and wrong food all the time. Ugh read more