Ordered a cheeseburger happy meal with fries and a diet coke. Got home and no fries but apple slices. Never again!!!

Let's be honest. Nobody eats at McDonald's because of the five star food. It's fast food. However, I will certainly give credit is due. I received service with a smile at the New Smyrna Old Mission McDonalds. Even though my order was wrong, Logan, was friendly, patient and quickly fixed the problem. People in hospitality could certainly learn something from this young man. read more

Service took a lot longer in the drive through than expected. Not sure if it was the team just flat out getting after it inside working to decrease that football field length line or Karen in front of me picking apart her quarter pounder to the lady taking her order. Rest assured when we pulled around to Mary's smiling face she made the wait worth it. Mary we will be back because of you! Thank you for your service . read more

I'm not sure where they hire these employees from but every time I have stopped and ordered at this location they have gotten my order wrong. maybe employees can't read or just plain stupid. ever since the old owner sold these businesses it has gone to shit! very poor service and bad attitudes read more

Order from this place and never got my food, while trying to use the curb side app and it still charged my card. Never trust the app for this McDonalds read more

I don't care what anyone says. The food is always fresh ,great customer service and excellent ambiance. Raine and Raniyah are some of the most greatest and caring employees they made sure my orders were right everytime I come it's a great visit. When I do come they take care of me and Sarah is the sweetest ,they make me enjoy the McDonald's experience so much. read more

Unbelievable how bad it was order double quarter pounder with cheese meal it wasn't a double but single and extremely dry and I got charged for a double and only had one pickle on it and the fries were only half full then also Order quarter pounder with cheese this one was also dry as hell I thought they cook quarter pounder's to order guess not also had no pickles also had chicken nuggets which were good except the receipt saids bbq sauce but got sweet and sour instead how hard is it to put a order together correctly then also ordered a McFlurry which was only filled 3/4 the way never again I work late and ordered around 11 used to be a great late dinner also it cost $32 never never again read more

I used the mobil app to order table side and typed in my table number upon arrival. After about 15 mins I went to the counter to see if they had received my order. The woman at the register was very rude, claiming that I ordered curb side and they had waited for me but threw my food in the trash. I explained to her that I ordered dine in and typed in my table number when I arrived. She once again told me that it was curb side and that they would now need to remake my order. When she brought me my food, she also brought this ticket (obviously from the trash) and said that this was my ticket from earlier. Is it just me, or does it clearly state "eat in" at the top? I hate that she tried to blame me for making a mistake when it was their mistake all along. That to me is horrible customer service. I was the one who apologized for the mistake because she made me feel as if it was all my fault! read more

McDonald's - Eat in Mobile Order Receipt - Fast Food Near Me - New Smyrna Bch, Florida

Standard McD. The location has plenty of seating and no issues with my order the time I went. Everyone was friendly and helpful. Location is easy to get in and out of - we did not drive thru. read more

McDonald's - the entrance to the restaurant - Fast Food Near Me - New Smyrna Bch, Florida

No free water very rude, didn't put the lid on all the way so it spilled all over the car. There was no one standing by the window to help us. Lots of employees just standing there. No food ordered. read more

Went to this location last night around 9:45 ordered six burgers two large teas and 4 piece nuggets.. two of them were no onions and one was extra ketchup and onions.. get the food and and it was wrong of course the three that we got altered.. they were cold had onions on all of them like they were hard and old just sitting in their heat lamps til someone came to order them.. nasty.. we sent them back to be corrected and the girl that brought it back out had an attitude like we're wrong for saying fix it the correct way we paid for.. finally ten mins later and three corrected burgers later we ate them along the way home.. once home we all got sick and have been sick all day today as well.. idk what they did to our food but we been puking and in the bathroom all night and day... I would NEVER EAT MCDONALDS ever again in life... if u go there I'd suggest drive right on past that nasty place.. we got sick and suffering today feo read more

McDonald's - Fast Food Near Me - New Smyrna Bch, Florida

Found what appears to be a nose hair in my Quarter Pounders cheese. Bun was dry, burger was black and salty. Yet another failure in fast food. They should visit the closed down Burger King whom never had whoppers and onion rings, even know they are the home of the whopper. This McDonald's will be closed down too if they don't figure out how terrible they are doing. read more

McDonald's - Nose Hair? - Fast Food Near Me - New Smyrna Bch, Florida

Fast moving Drive thru, but even though our order was right on the screen and receipts once we received it nothing was right. Kids meals had extra fries instead of apples slices, burgers were missing ingredients (for example pickles). I would rather spend a few more minutes in line to get my order correct then receive a rushed incorrect meal. Next time I will be the annoying person who sits in my car to check her order before I leave since this McDonald's cannot be trusted. Food was hot and we were still able to eat it. Only reason I gave this place two stars, or it would've been dropped to one. read more

This is my second time at this location and today we had the worst experience. I ordered a happy meal, m&m mcflurry and a mocha frappe. I waited 20 minutes to get my drinks and they didn't even apologize or did anything for making me that wait. The work environment today was awful they were just all over the place. read more

McDonald's is officially McDownsizing: How many of us could ever imagine that in our lifetime we would see Mickey D's reduce the number of restaurants and quite possibly disappear? With the innovations made in the burger world the past few years it's not that surprising to me this dinosaur who has refused to un-engineer its menu until the last possible minute to save its rear-end is now feeling the same kind of pain many of us that grew up eating their process concoctions have felt forever. I've lived within a few miles of this McDonald's for over six years and today was my first time pulling into the drive. It has nothing to do with this location, this place actually looks pretty good and I liked their coffee my concerns have more to do with the willful and continued sale of what has been proven to be unhealthy choices using creative flavor profiles to enhance their products chemically to make them more appealing and in my opinion addictive. Can McDonald's be fast, cheap and offer high quality? Well the last time I checked they definitely aren't cheap and the time I spent in this drive-thur convinced me they are no longer fast so the only remaining question is do they offer high-quality ingredients and I'm not talking about their coffee or apple slices. Maybe I should defer that question to Morgan Spurlock ( the creator of "super size me" the documentary ) never mind. I had to chuckle when reading about their latest endeavor the "McLobster" this second attempt is meant to play on your chemically induced forgetfulness, this was introduced in 1993 and failed miserably, but I'm sure there are many "McLovers" out there salivating over a few pieces of lobster folded into a jar of mayo. Anyway the employee here were pleasant and are looking forward to the their hourly raise being discussed and challenged by the franchise owners at "McHeadquarters". What is the worst thing that can happen if the majority of these employees walk off the job, we get healthier? Lastly exit this restaurant at the rear of the property trying to pull out on Route 44 with the beach traffic can be a little tricky this isn't a marketing campaign it's the truth. read more

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Spent 15 minutes in drive through and this was the "deconstructed" fish sandwich they served me - like they were doing me a favor-won't go there again read more

McDonald's - two burgers in a box - Fast Food Near Me - New Smyrna Bch, Florida

McDonalds...Who does not love this place?? Good food and very good prices. This speficic location is great with good service and good food also they make it all fresh and even though they are pretty busy they can get you in pretty quick. No complaints from me at all and they keep it pretty clean and well organized and easy to find your way around. Free Wi-Fi also available here. Open 24 hours a day 7 days a week. read more

McDonald's - Fast Food Near Me - New Smyrna Bch, Florida

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Very disappointing experience. Ordered ahead via the app. Upon arrival waited longer than expected for the order to be brought out to the car - 2 Big Macs and a large fry. The burgers were dry - hardly any ketchup or other condiments. The fries were cold and rubbery. We will try other locations in the area. We won't go here again! read more

Mcdonald's in Edgewater FL. Made sure that I will never go back to any store. With the order served wrong, quarter cheese burger and fries small. I got a order for a large but when the grease dripping through the bag made me sick to my stomach. This is not healthy Barryslack61@yahoo.com The one star is not even deserving read more

Luckily I was just driving through for a quick egg white mcmuffin on my way to the hospital to wait for a family member to have a procedure. Fast drive though and OK staff. Nothing spectacular. read more

I've been to this location twice now and both times, the service was fast. They were very courteous and the time I got dinner the fries was piping hot, and taste delicious. read more

this mcdonalds isnt that bad tbh they are useually pretty speedy and they make sure you get tour order right only once have i gotten my order messed up read more

Employees shouldn't hurriedly throw your food at you while on their personal cell phones. The very blonde woman with the glasses was more concerned about dropping her call to even bother looking at where she tossed my bag. My burger slid out and onto my lap. Grease and cheese everywhere. read more

This was probably the worst McDonald's I've been to in a long time. I work at the one on Taylor and even we don't mess up this bad. We ordered two CHICKEN sandwiches and got a Quarter Pounder with Cheese and some other hamburger. I would not recommend. read more

Employees not wearing masks. At pay window, employee had mask below his nose (male employee), and at pick-up window employee did not have a mask at all (female employee). I drove away without my food so as not be exposed to employees without masks. I was told no refund, but my safely is more important. read more

The food is okay, if you are going to put cheese on a burger use the whole slice. People do open and inspect their sandwiches. Trying to save money on cheese will lead to this review. Their service is pretty good that I have received. read more

i was there yesterday and the little blonde with the tie dye mask at the payment window kept flirting with my boyfriend while i was sitting right there. then our food was cold and gross read more

Typical yummy mcdonalds food but the service leaves a little to be desired. The bathrooms were not stocked which made it difficult to be sanitary. read more

My name is Ruth . I want to compliment you on your Oatmeal is awesome. I being lowering my colestherol finally not with all that medication that the doctors give me. I being having your Oatmeal anout 8 months every morning im looking forward every morning to enjoy. I have buy the one in the supermarket but they are not the same. I hope you continue serving those. Sincerelly. read more

Tyler is an amazing employee! Unfortunately our order was placed wrong by the woman, which is okay accidents happen. She was super nice and had an awesome attitude. Our Hot fudge sundae wasn't placed on the order so tyler went out of the way to make us one with no hesitation and a great attitude! read more

We decided to try the new Grand Mac what a disappointment. The meat wouldn't stay on the bun. It was a total mess. We thought they would have made the burger bigger but they didn't. We won't be ordering that again. JJ of NSB read more

Stop here to grab a quick bite and pick up the southwest grilled chicken wrap. It is really good n spicy. Nice friendly staff working here. Bathroom were clean too. read more

Wife went here tonight. Incomplete order in drive through. She was missing 2-3 burgers she had ordered. They made her wait a long time for fresh fries. The fries she received were stone cold. I have had so many problems like this with this store. They have probably shorted 4 orders with me this month. You can also stand in the lobby for 10 minutes before somebody even takes your order. Very Very poor service and Very poor quality. This was the last straw for me. Ill never be back there again. read more