I've been a long time local customer at this McDonalds and have found it to be on par with most McDonalds restaurants in the past. After my experience Monday, I'll be taking my business to Sonic across the street and to other restaurants. When I made my usual order of two sausage biscuits and a Diet Dr Pepper, the drive through attendant blatantly lied to me that they were out of DDP and said Diet Coke or Coke Zero were my only options. Something about her response didn't sound right, so I parked and went in to check. They did have Diet Dr Pepper, but didn't want to walk around the corner to make it. It wasn't busy and I was one of only two cars in the drive through. It hasn't been an issue in the past. When I asked to speak with a manager and asked why they lied about it, she gave no response - just shrugged. I will not be eating here in the future. read more

The service was very poor. It took 20 minutes for our food to get to us because the employees were busy talking. The chicken was overcooked and so were the fries. It felt miserably humid in there, and flies were buzzing around. The seats were not made for people with back issues. read more

The dining area is clean but the service is slow. They seemed to not prioritize mobile ordering at all and it took me over 20 minutes to get my order. Definitely not the place to count on. read more

I live in Navasota. I've been to this Mickey Ds several times. It is terrible about 92% of the time. I've never had ice cream or a shake there - the machines are broken forever it seems. The issues tonight, when my husband went to pick up a quick bite, are as follows: - Cash Only - CC machines are all down. - Out of soda - like ALL soda. - No tea. none, whatsoever. Hope you like blue Powerade. - no juice boxes for Happy Meals. - apparently also running low on fries. Photo attached. This is bottom of the barrel, McD's. Seriously. Y'all gotta do something about this. Service is atrocious. Lack of items also atrocious. Get it together! read more

McDonald's - Literally a "large fry" . Disappointed in Navasota. - Burgers Near Me - Navasota, Texas

Got a meal for our family. I saw the negative reviews but they seemed very old. We gave it a shot anyways. It was pretty dang good. Everything was hot and fresh. Whoever is in charge now is doing it right. It was good. read more

McDonald's - Big mac - Burgers Near Me - Navasota, Texas

If you want customer service don't come here. There sign on the door says come on in but they tell you to get out as soon as they serve you your food. The sign says the dining room is open but your not welcome to use it. Then when I get in the car I notice that my fries are just dumped into the bag I don't even have the cup for fries read more

McDonald's - a menu in the window of a car - Burgers Near Me - Navasota, Texas

See all

Me and my sister came to this location for a quick bite but was met with a 25 minute wait and a very rude response at the drive through we then drove to the first window and was greeted with cussing and complaining with the girl working at the window and was given attitude because we were paying with a card and not cash at the second window we were given the wrong drink 5 times and attitude from one of the men saying that it was right and we didn't know what we were talking about after still not getting the right iced caramel mocha 4 times at the window we were then given direction to pull to a wait spot and waited another 20 minutes my sister then called the restaurant and no one answered the phone after calling a second time we managed to talk to someone and complained about the wait they said they were going to bring our drink out and was given the wrong drink again for the 5th time and then waited an additional 10 minutes for the drink again I encourage anyone who decides to come here to please not you will wait over an hour for the wrong food and will be reprimanded for requesting the food you originally paid for If I could give 0 stars I would Corporate really needs to pay this location a visit read more

I just visited this McDonald's 8:38pm, and ordering more than 5 items, and received a cheeseburger that the patty was half eaten. read more

McDonald's - Half eaten patty... - Burgers Near Me - Navasota, Texas

Been here twice now in the last month on the run. And it was a five-star experience each time. Fresh hot food and excellent service. Was pleasantly surprised! read more

On my way from Houston back to Central Texas, I came across this modern appearing McDonalds. I was expecting the nostalgic red and yellow building. Anyway, I was shocked to see how many flies were in the restaurant. In addition, my fries were too salty. On the bright side, the servers smiled and served me quickly. My McWrap and Milkshake satisfied my appetite and cravings. Overall, I will stop again and look for flies before I order. read more

Best McDonald's I've been to. Great service. Food was hot. Staff was very nice. 5 stars for me!

The first time that me and my family went to this McDonald's it was not the greatest they messed up our order and the food was cold but this McDonald's has improved a lot the food was hot they gave us the exact order and good customer service read more

This location has the worst customer service with employees who just do not care. Avoid this place if possible.

Worst McDonald's ever, rude employees and just over all slow. Had me waiting for fries for over 10 minutes, I get if they were busy but there were only 2 cars behind us. It's ridiculous the amount of time they take on small meals. Never coming back here again. read more

food was undercooked and messed up everyone's order never coming here again hopefully ya shutdown

the food decent but the meet is uncooked and y'all be messing up people orders and atleast very bad costumer

Deplorable conditions in ladies restroom. No toilet paper. Trash cans in both stalls filled to overflowing. Waited several minutes for manager (young, blonde.) She interrupted as I was reporting with, "I know. I have a maintenance man working on it." When I started to detail, she turned away from me. read more

Do not eat here! My family stopped here on their way home from the Houston area heading back to DFW. The cheeseburger gave my wife a horrible case of food poisoning! This shows a total lack of quality control in this store! McDonald's should be working hard to make a consistent experience and expected level of quality. This stores management is 100% accountable for what happened to my wife and must be clueless with how to stay on top of this basic process of quality food management. Corporate needs to swoop in here and clean house and those they don't fire should get retrained! #McDonald's regional management should see these Yelp reviews from this and other customers and take some action! A free Quarter Pounder for answering an online survey is not even close to making up for my wife's pain!! Again avoid this store and maybe that will seems the right message to corporate! read more

how long do you want to be unacknowledged by staff when you go in to order your food in person? when they walk right by you and don't say a single word. when you have a young female with green hair who refuses to even turn around when you ask if someone is working the registers. not very long at all. no sirree! this manager needs to do something about the horrible attitudes of these young females who have zero respect for customers who want to spend money at this establishment. read more

Fast and friendly service at the location. The young lady at the counter was exceptionally patient with a customer who could hardly speak English. read more

This is one of the worst. You place an order and they get it wrong and refuse to replace it with what you actually ordered so if you want what you ordered in the first place they make you pay for it again. Management and customer service is the absolute worst. read more

Don't waste your time in the drive through. It's another one with a speaker set so low you can't here anything if a hummingbird is within the city limits. read more

September '17, definitely open. Other Yelpers are right, kind of unfriendly but our drive thru order was fast and fries & nuggets were super hot, but Big Mac was cold. Also rec'd a wrong item, fries we didn't order. A (mostly) hot mess of a store. But open, for sure. read more

Best breakfast I've had from McDonald's in a while! The biscuit was buttery and soft, our hash browns were great! My husband got the Sausage egg and cheese McGriddle and said it was the best one he's had in a while too. Overall delicious breakfast and I've had a lot of McDonalds in my life lol. read more

Not sure who reported it closed. It's open. Stopping at drive through on way home from an Aggie football game. It's not the cleanest or best McDonalds, but it's a fast break on the way from here to there. read more

Okay so I pulled up to the second window and the black lady said "break menu?"and we said "the 3 McDoubles with some fries" then she disrespectfully said"YEAH THE BREAK MENU" okay then we got our food and there was a stran of HAIR IN MY FRIES!!!! Worst time at McDonald's @4:11 pm Monday afternoon read more

People messed up a Big Mac with no lettuce. TWICE. Maybe if people would put their phones up they could do their job correctly. There were 4 people on their phones, that I could count from the drive thru window. the Dr Pepper syrup/carbonation combination is off. read more

I Came through the drive through about 9:00 pm last night i encountered a very unprofessional voice on the speaker, a lot if attitude, she did not give me change, i never got to the second window because she kept asking me questions... i was handed my hot fudge Sunday covered in melted ice cream hot fudge everywhere no napkins not a bag to put it all in., I am still cleaning up my car inside , last night i had hot fudge down my driver door - what a terrible experience - beautiful girl with a butterfly tattoo on her chest but awful service .. I commute from BCS to Houston this stop was always a treat but no more the decor is so lix but server not so much! read more

Went in to get a quick drink and cheese burger, but waited way too long, but not only me, but everyone else. The employees weren't very professional, and could see many of them goofing off in the back. I could one girl touching a kids face in the back, and none of them seemed motivated. read more

Ordered a Big mac meal and a coke, got to window and got a coke. they refused to serve me or take payment for the meal unless I go back around and queue again. Customer service sucks !!!! read more

I would like to know how it took 45 minutes to get my food and then when I did finally get it it was cold and soggy. I could see 3 crew members inside from the drive thru and you had a red haired girl playing with her hair, a Hispanic girl talking on her cell phone. The other gentleman just kept leaning on the counter having social hour. Mcdonalds really needs to hire something other than a bunch of stupid high schoolers. read more

I travel between Houston and Waco constantly and have stopped on more than 1 occasion at this McDonald and it has a lot of flies inside the restaurant. Staff is friendly to many flies. read more

On multiple occasions this McDonald's has not given me a correct food order. I ask for no cheese on my burgers and I get cheese 3 out of 5 times. read more

went last night at one a.m., one lane open. From the time i ordered until I got my order it took over 30 minutes. I saw at least 5 people inside so staffing didn't seem to be an issue. As I sat in front of the first window for aprox 10 minutes, I watched the manager sit in her office the entire time. Many people left during the wait. I was determined. Not sure why. All I ordered was a cheese burger and a latte' . Still had a 45 minute drive ahead of me. As I got my food it got worse. I asked to speak to the manager who just could not believe that it took that long to get my food but certainly didn't care So much so she closed the window in my face and walked away. Her reason for the wait was they were busy and people kept changing their orders. As most can figure out, orders were not changed, people were just leaving getting there computer our of order. Of course I stayed and had them open the window again to get her name. The girl at the window had to ask her permission before I could have her name. She said she was Maria. Once again the window was closed. Now I am tired and mad but I have my food. Wellllllllllllll, so I thought. Keep in mind that I said nothing until after I had my food. I know better than that. After 2 bites, I pulled over and turned on the light. I discovered that the Cheese burger had no meat patty and the coffee was actually hot chocolate. WOW I even took pictures. LOL read more