The big Mac is the best no pickles extra onion. Also the fries are great. I get no salt fries and add my own salt so that I can control my assault intake. Their fish sandwich is awesome as long as you get extra tartar sauce add pickle. read more

I went to the drive through when the indoor dining was closed. I walked because I had a trailer hooked up to my truck so I couldn't go through the drive through. (I've walked through the drive through at many other places before) When going through, I walked up to the first window and someone saw me but left, another person came by and still didn't acknowledge me being there. Finally going to the last window to hopefully order after waiting 20 minutes, I get told that it's a safety hazard to walk through the drive through so that I couldn't order. Then slammed the window shut and didn't let me even respond. If it was a safety hazard then I would have liked to have been told from the start and not wasted my time and having walking through the whole drive through while being ignored the whole time. All this being starving hoping to get some good after not eating for 7 hours. read more

This Location got my order correct. I ordered everything through the app and it came out very delicious and fast as well.

"Where Are the Pickles, McLiars?" I came in specifically for the McPickle Pounder because, shocker, I love pickles. That's the whole point, right? The posters had pickles spilling out like a glorious briny waterfall. My expectations were high, and my sodium levels were ready. But when I unwrapped that burger? 10 pickles. Ten sad, lukewarm, floppy slices clinging to the patty like they didn't even want to be there. Honestly, I've seen more pickles accidentally dropped in the bottom of a jar. I took it back to the counter thinking this had to be a mistake. The teenager behind the register just blinked at me and said, "That's how it comes." I pointed at the photo on the wall--"This looks like it has a forest of pickles." They shrugged and offered to charge me extra for more. Extra?? For a burger that's literally supposed to be a pickle explosion?? This is either false advertising or a deeply personal attack on pickle lovers. Anyway, I choked it down out of spite, but it tasted like betrayal. A dry bun, an overcooked patty, and the faintest whisper of pickle essence. If you're going to name something the McPickle Pounder, maybe make sure it doesn't come with fewer pickles than a sad drive-thru cheeseburger. Absolutely disgraceful. I came in hopeful and left with trust issues. read more

Deluxe chicken sandwich was very good. The batter on the chicken was lite and crispy but not burnt. Wish they put it in a wrapper. It was messy to eat on the go. read more

McDonald's - $2.59 for 1 McChicken 5/16/22 Interested to see how this ages with inflation FJB - Fast Food Near Me - Moses Lake, Washington

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Used to prefer them over any other McDonald's now not so much because they have screwed up the last 2 times usely I wouldn't care but not getting everything is ridiculous read more

If you want a place that forgets half of your order you waited for and completely blow past you when you ask about your order go to this one. Service sucks, go to the next. read more

More than a little disappointed in my order. Originally went to McDonald's for an ice water and my daughter mentioned her hunger. I chose two egg McMuffins. We waited to eat until we arrived home, to our horror the McMuffins are disgusting. Here are my problems with them to come up with my choice of words: 1) my English muffin was burnt and cut by a knife noob. 2) the ham wasn't grilled or even warm. 3) the egg was as if they had forgotten to "swirl" it to distribute the yolk, it had a solid yolk in the center. 4) the price point. If I am about to spend ten dollars on two breakfast sandwiches they should be a much higher quality. P.S. we fed the innards to our dog who sniffed it and walked away, the only reason she ate it is because I was going to throw it away so she quickly changed her mind. read more

McDonald's - a hamburger and a macaroni and cheese sandwich - Fast Food Near Me - Moses Lake, Washington

never can get my order right even after repeating myself and making sure it's correct! SO ANNOYING and the workers there arnt friendly at all no customer service wat so ever read more

First thing is I asked for no pickles no onions and no salt so they will have to make my food fresh but even when I ask them to do that my food still tastes like it's been cooked on a dirty Grill and left out for hours and is dark brown / black when I grew up as a kid McDonald's was amazing it tasted amazing well the food quality is went to crap! And then when I bring up the quality of the food the managers and staff make me feel bad and accuse me of not being satisfied no matter what they do well if you cooked my my food on a clean Grill when I asked for it then I wouldn't be writing this review about your poor excuse it for a restaurant ! No customer should be shamed when they ask for the food to be remade because it tastes like garbage I know what good food taste like and bad food taste like! And to me the service is horrible! read more

We rarely have problems with the food but tonight we had cartilage in one of the mcchicken sandwiches and our Dr. Pepper didn't taste like Dr. Pepper, it tasted like chemicals. This isn't the first time we've experienced this at this location. Soda shouldn't taste like cleaning chemicals. read more

We don't generally review fast food restaurants but this particular McDonald's is noteworthy, particularly if you're a coke fan, as the syrup to carbonated water ratio is spot on! read more

I ordered a Diet Coke to go, and all she had to do is hand me a cup. I stood there for 15 minutes waiting for service at the counter. I'm not sure if they're understaffed or what the problem is but the girl was extremely rude to me and didn't even say thank you when she added me the cup, I'm used to people thanking me for my patronage. I had zero thank you from that girl. I'm not sure if it's their management or if it's the training but definitely won't go back until they get some better customer service. There's plenty of places to go in town that have excellent customer service. read more

Twice this week was given sweet tea instead of regular tea like I always order Monday through Friday

Coca-cola tasted like I was breathing air but like liquid air so I had to walk across the house into the cold garage to fetch myself a bloody can of Canada Dry that's how flat the Coca-cola was, like the PH level of this Coca Cola was no where near standard like we're talking this Coca Cola was prob a 14 on the scale, if ykyk. Other than that chiky nuggs look goofy under blue light (photo below), cat may have disturbed said chiky nuggs (some nuggies were missing) I chowed down on the them none the less . Burger was Ight basically gone in approximately 3.14159 bites because of the circular shape of the burg. Service was Ight food was warm. idk the ambiance bc I DoorDashed so stop asking for it. Update cat is throwing up nuggies profusely I don't think it was the light it WAS the nug. Dog started to eat said puke so no clean up for me .Anyway, the Coca Cola tasted like butterless toast with a hint of no bread. Nuggie update, the breaded part of the nugs are still here the cat doesn't like the bread so he chowed on the meat rather than the bread, if it comes to it I'll have to eat the breaded part for a late night snacky... read more

McDonald's - Chiky nuggs under blue LEDS kinda looks off... - Fast Food Near Me - Moses Lake, Washington

Bad service. And says everywhere that they are open 24/7z and that's a lie. Food looked and tasted like it's been sitting for over an hour

Worst McDonalds ever!!! They mess up orders and are very rude. The management needs a complete overhaul. When I called the manager she really did not care that there was an issue. read more

$3.98 for a large fry that was half full. Waste of time and money. Not happy, not a good McDonald's

Service was fine but Fox News on TV in the restaurant detracted from the experience. Interior was clean and temperature was cool on a hot day. read more

Claims to be 24 hours but isn't. They close for a few hours at night and reopen in the morning for breakfast. Apparently they are not supposed to be doing that and the manager at the other McDonald's says it's because the manager is just being lazy and should be fired for it. And for people who work weird hours, getting off work and driving all the way to McDonald's only to find out they are closed when they claim to be open 24 hours is really infuriating. Also they CONSTANTLY "forget" food. I can't think of one single time where they haven't forgotten something, whether it's food, drinks, sauces, or if you pay for extra of something (like extra bacon for example and then don't get it) and it really sucks.. I'm giving it 2 stars (instead of 1) because I hate giving places 1 star, I always feel bad. Especially because most of the time there are some really nice employees, but the managers are narcissists and think that just because they are a manager at McDonald's that they are better then all the other employees and can berate them in front of the customers... anyway I didn't mean to write a book but there you go lol read more

I just want to say, not everyone wants cheese on their burger. I am one of those... especially American cheese. And 4 out of 5 times when I order a burger, expressing multiple times that I don't want cheese, I get the burger and it has cheese on it. I don't even wait to get home anymore to check it because no matter what I say they put cheese on it. And twice in the recent months I checked it, handed it back because it had cheese on it... they asked me to move my car to the side so I don't keep other cars waiting while they remake it. Then they bring another one out and when I check it again I find cheese on it!!! So I give it back AGAIN and finally get one without cheese. The last time when I gave it back I asked to have someone recheck it before bringing it out to me and the gal argued saying she wasn't allowed to touch it due to sanitary issues. I told her I didn't care if it was her or someone else, I just didn't want to have to wait on a third burger. This time when she brought it out she also refunded my money because when they double checked it before bringing it out to me it had cheese on it again! So I ended up waiting for them to make it a third time. I was actually shocked that she admitted to me that it had been wrong again, but it was nice that she refunded my money after all the hassle. Usually if they do anything at all to keep my business, they will toss in a French fry or an apple pie. But that doesn't really impress me because if I wanted fries or a pie I would have ordered it in the first place. But, at least they try. read more

Nobody was at the front counter waited like 5 minutes before someone come over and then they got my order wrong but they fixed it right away and were very friendly about it so I'm happy read more

Went to winco and purchased a few newspapers with burger coupons. McDonald's refused to honor them. These were from a big store , winco, not a guy on the street. Not coming back again read more

McDonald's - McDonald's were jerks and refused to accept a coupon from a legitimate store - Fast Food Near Me - Moses Lake, Washington

I'm a truck driver every McDonald's I've been to I can go in and order or many times I've been at this McDonald's in Moses Lake they take my order at the door so I called them they told me to come to the door I waited 15 minutes for another manager to come out and tell me to get in line at the drive-through this is the worst service I've ever had F McDonald's Moses Lake wa read more

Both places are full of assholes and the food was gross and also are more worried about times on the screen than customer service. Not impressed Brian... read more

I came in just to use the bathroom and the gal woth the headset on didnt wash her hands so I'm not sure I'd eat at this mc donalds ever

I had a terrible experience at this location last week and wrote an email to the corporate office. The response from the manager as well as the franchise owner was stellar! Both of them sent me coupons/gift cards along with a very nice apology letter. They have definitely earned my business back. read more

Since the Burger King next door had 0 customer service, no greeting, waited 6 minutes for an Asian employee to ask if I was helped, as I said no, I'm still waiting. Then just went back to work. I decided to walk out and head to McDonald's. It was a bit better customer service. At least they know they have a customer waiting and was a slight enthusiastic about taking my order. I never thought this summer would get employees in a IDGAF attitude especially at BK. read more

Hard to remember the last time I had such a bad experience at a Mcdonalds. First, we waited for a long time while no one was at the cash register. Employees were going back and forth to the window and in the back while a line built up at the register. We finally waved to get their attention and someone came to get our order. Not sure if they are understaffed or just not paying attention. We ordered a chicken sandwich which we specially said (twice) that we wanted no mayo or honey mustard though the request was not followed. When we asked for a cup of water, the woman was visibly bothered. Lots of room for improvement. read more

As most of these stores are the same, I would like to see them cleaner. The toy room for kids is nice with lots of activities to choose from. Great location for shopping areas. read more

McDonald's is McDonald's.. You know what you're getting, and that's comforting. The people here are friendly and welcoming. For what more could you ask? read more