The food was hot and fresh as well as thoroughly cooked. The service was very professional and swift. The cashiers were pleasant and courteous. The noise was average for the lunch hour and pleasant. Overall, my experience was nice, and the restaurant was clean. read more

wait is really long and they just walk around and barely hand you the food. went in thinking it'll be fast but it seems like going in and the drive thru is late also, the worker constantly has to go outside and hand the order to the drive thru customers read more

The people are not nice to customers. Unfriendly, incompetent, cannot talk where you can understand them. They are rude inside and out. Never smile. Never thank you. Always out of something. read more

Most of the time,McDonald's is the butt of the jokes when it comes to fast food. However,this location is on point in every way.

Nothing like opening up your burger and seeing a shirt and curly. Good lord mcDonalds I don't expect much but sure don't expect hair. Nasty. read more

McDonald's - Nothing like opening you your burger and seeing a shirt and curly. I don't expect much McDonalds but I sure don't expect hair. - Burgers Near Me - Memphis, Tennessee

Received white goo instead of chicken nuggets. Everything else was okay, but that seems pretty intentional. read more

McDonald's - the inside of a box of food - Burgers Near Me - Memphis, Tennessee

I never expect much from McDonald's but today was it for me. I ordered a number 5 with a sprite. Even the young lady at the register repeated the order back to me. Why when I get to order retrieval window these females tried to argue with me over a medium fry? They gave me two nuggets and a drink. I politely told her I ordered a combo. This lil heffer got an attitude with me as she went to get someone else. A manager I guess, without even looking into anything said that's what I ordered. Lied that she was standing there when I said it because if she was indeed standing there , she would've heard her employee repeat my order. I just want to know why it was so difficult to take the chicken nuggets back and give me fries. read more

This is a super-busy East Memphis location @ Poplar Avenue & White Station. Not hard to find, since "It's next to Corky's BBQ" & vice versa. Breakfast here is consistent & mostly mistake-free. It still irks me to receive 17 cents change from $3 for a Large OJ. But that's my Beverage of Choice since I don't drink Coffee. You may be lucky enough to find a Booth with a Wall Outlet & be able to charge your Phone, like some Diners enjoying their morning Coffee & Newspaper. read more

I don't particularly care for McDonalds except for their sausage, egg and biscuit. But sometimes I like to get their fish sandwich. The one on Poplar in East Memphis is pitiful since Covid. They just can't seem to get any help. It's usually only 2 or 3 people trying to cook, serve, and take your money. I have spent over 30 minutes in line outside with only a few cars ahead of me. It's sad. read more

My Quarter Pounder burger was raw. It was remade and just had a lack of flavor. For once I could not finish my burger and ended up tossing it into the trash. read more

McDonald's - This is a Quarter Pounder made using raw burger meat. - Burgers Near Me - Memphis, Tennessee

The manager on the lunch shift06/08/22 at 11:24am She went above and beyond and I really appreciate her and how she handles her staff and customers read more

It's pretty obvious why ChickFilA are a kicking the crap out of McDonald's right now. I really like McDonalds every once in a while but I'm about over it. They just don't have their act together. read more

Absolutely horrible service. We placed a curbside order. After waiting for 15 minutes (analogous to sitting 15 minutes in the drive through), I went in to check on the order. The nasty service agent told me (without apology) that "we're out of tea." But they hadn't bothered to come outside to tell me that???!!! Since we didn't want a drink other than tea, I offered that we would accept a plain cheeseburger as a substitution (since similar price). She declined, despite the fact that she could not deliver what I had already paid for. She finally threw a hamburger in the bag and walked off without another word. No apology! What sort of awful business is the owner running? Where is he finding these terrible employees? We won't be back. read more

This is one of the best McDonald in Memphis, sound funny but yes. During lunch, they pretty fast with the customer. But late at night ... you can wait up to an 20 minutes for your order. read more

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Cue the jingle! The food is good. I am a sucker for hot, crispy fries and this location delivers. My nephew can't get enough of those salads with grilled chicken - Premium Bacon Ranch Salad is what Google said. Add my moms and pops to this salad equation too for good measure. "They loving it!" The delivery team (that second window) is always friendly and gives you what you want to make the food more enjoyable. Speaking of delivery, there's no long wait for the goodies. So Mickey D's, I'm loving it too... read more

McDonald's - Power to the bean... With Love, LW! - Burgers Near Me - Memphis, Tennessee

I went there at close to 6:30 at night an ordered a milkshake and was told that they didn't have any!! It was not in a friendly way either! It's not just this location but most of the locations in Memphis are like that! I proceeded to Chic fil A and got the milkshake with a smile! I used to like McDonalds but tonight made my mind up for me! read more

Ordered large fry. 1st window she just stared, nothing said. 2nd window she just handed my fries, not a word. So, no ketchup. Do you think they cared. Didn't ask if I wanted ketchup. I feel they're racist. Don't go here or is that what they want. I know the manager will scroll by this but the potential customer won't. read more

I don't know why I keep coming here. I experienced the Golden Hour once... and I am now in the search for it. My white whale haha. It is what it is. I don't like McDonalds, but it is the few places that is open at 4AM. read more

Not only did they forget the only sandwich of my order, but they made me pull forward to wait for the apple pies I ordered and they completely forgot about me. Straight trash for a fast food restaurant read more

I honestly waited in the drive thru for five to ten minutes, which granted the three cars in the other lane for the double drive thru were there before me and my friend were, there is no absolutely no excuse for that particular customer to get precedence over us. We were actually pulled up to the speaker before they were even close to it, and that customer was being rude about the workers not making much. So she thought it was funny, and let them place their order first. And also, the manager and two other employees were standing outside smoking marijuana when there are seven cars including my own in the drive thru. read more

DO NOT GO HERE! You're better off starving!! Terrible. I will never return here again after years of living around the corner. My daughter and I were in the drive through running late about 9pm. Some lady w a little kid (toddler) let the child order at the window for about 10 minutes.. mind you I'm being generous on time. She took forever to order (obviously prob a kid of an employee.) Then they pulled up and were out of the drive through as I'm still waiting in the drive through for someone to take my order. The 2 cars behind me pulled away and said screw this (happens & is way too much accepted at a bad fast food place.) I waited. Waited. After some more minutes I pulled around to the 2nd window. (mind you I've been videoing all this at this point in total disbelief.) some chick was at a computer inside. Some other dude pointed and laughed at me and walked away. I kept sitting there and at this point I'm pissed. I kept honking and dude came to the window (which I again got on video) and told me he was "off the clock." I asked him who was on the clock then as it's now hitting 9:20+. He didn't say anything except he was off. I told him he should not be behind the counter or in the drive through window off the clock then bc someone has to answer to their bs. So all in all I spent 20+.minutes waiting for a toddler to have a hay day and order whatever and then be totally ignored. As a service industry worker I was appalled. I was never helped either. I called the number on the window to complain and I won't stop until I get a hold of someone to listen to this. I will never go there ever again. Once again, I got this all on video. No telling what they would do yo your food regardless so now I'm done. I don't do reviews much as I feel one experience could be mid interpreted as a customer.. but this similar experience has happened and this one threw me over any excuse they had. I told the employee to do better. Chick fil a will be the only option as I go forward. We went there and spent our money there and were treated nice and swift.. w fresh food at that!! This McDonald's is not only bad.. it's terrible and horrible and sad and should not be opened. I only gave it one star bc I had to.. I'd have given them a 0 as I was never helped at the drive through or any window. What a waste of my time. So disrespectful at that. I had to honk and sit there for anyone (the off the clock employee(( pretty sure it was his kid and he got off the clock as I was at the 2nd window asking questions.)) to do even acknowledge I was there. Super sad the business that drove off and super sad anyone would give another dollar to this business. It was despicable to say the least. I'm so mad I will be calling the number they have posted on the window over and over until someone responds. As I said I have this all on video. Including the toddler ordering for 10+minutes. Unbelievable McDonald's. I hope you sink. No wonder you only get 1.5 stars in here. Says enough & this isn't the first time I've had a bad experience w y'all.. but it's definitely the worst!!!! Being in the service industry for me to get upset and review in any form says enough!! read more

Garbage Food: We had one of the worst McDonald's meals EVER this evening! The container of large fries was only filled halfway but even that was too many because they were inedible; cold & funky tasting to the extreme. My friend got a 'premium' chicken sandwich which was also served lukewarm. He said it was "pretty nasty". My happy meal cheeseburger was gross & the fries were vomit inducing. They remembered to put the toy in the bag though. The Dr. Pepper tasted yucky, way watery like the syrup was running out. I hate fast food places because the margin of error is so fine, I mean it's not that great anyway & they really have to make sure the food is hot and fresh for it to be tasty at all. I have had an ok meal here before but when I get food like this it makes me not want to eat at ANY McDonald's for the rest of my life. I feel nauseous. read more

Kenyatta Smith. Was the manager working at this location. Swing shift. I had a miscommunication with the first window. She was very knowledgeable and made sure to fix the issue. Thanks Kenyatta! read more

Food is terrible, my burgers looked like someone sat on them. Took one bite and tossed it. Gross food read more

Went to this location on 5-4-2018. Received wrong food from drive-thru. Payed $9.16 for 2 Bagel sandwiches with sausage, received bacon. Tasted 1, not enough bacon and I do not like bacon. Called and was told by Shonda to come back next time with receipt and they would give me 2 correct sandwiches. Do not normally eat breakfast but returned today, was told I had 7 days to return and get my wrong food replaced? Tiwanda was rude, uncaring, couldn't of cared less if customer was happy. Handed me back receipt and said she didn't work there in May? I left feeling cheated and unhappy. I was a McDonald's fan? will never return. read more

Terrible after dark and employees seem like they are playing games after midnight. This time it was over 30 minutes wait and never made it to order food at 9pm. Did have plenty of time to type this out before running away to taco hell next door. read more

Ordered a burger with a large meal and a frappe and they gave me a medium soda and no straws they didn't even put cheese on my burger like why ? Not cool read more

Horrible service with very poor attitudes. All I wanted was a pot of coffee.its hard to get anything when ever their system is constantly down. Idk.. horrible.. horrible.. horrible!!!! read more

LOL, I would never write a review about McD's...or even visit one, but I had to late one night, and this was horrible, simply horrible. They don't even try to pretend to cook the food anymore, its just fetched out or "drawers". Like in the morgue.... read more

My daughter and I stopped here for breakfast before class today and everyone was so nice and kind. One of the managers went above and beyond to help her pick out a toy she was wanting when we didn't even order a kids meal. Everything was fast. Our food was fresh. It was by far one of the best experiences I've had with any McDonalds. read more

I wish I could say more, but I'm at a loss for words. Simple issues at the Drive-Thru, and Janae took care of me more than ever before. I've been going to McDonald's all over the country for 25 years, and this experience tops them all. The hospitality and attention were unlike anything. As a server in the fine dining world, to experience this level of service meant everything. Thank you again, Janae! You absolutely made my night! It was a much needed positive experience! read more

This is awful period. I live nearby and have frequented this establishment. The service is slow but even worse by usually not correct. Check your food order every time! On several occasions had to request for ordered foods and not a pleasant experience. I don't hold them to high expectations except food paid for and not cold . Tonight my french fries were ice cold , double cheeseburger awful, and just terrible. It's not a one off experience unfortunately. Avoid them if possible. Sad. read more

I worked two jobs today, i hurt, i came home, i got settled in. I found the wrong chicken on my salad. I can't be pissed, i understand it happens ( one of my jobs is fast food) but my disappointment was rampant. I called and explained, John the manager was nice enough to add me to the food replacement registry for full meal and dessert. So while im sad i didnt get what i ordered, im happy with the customer service. They're nice people :) read more