Ordered through the App a Deluxe Quarter Pounder w/cheese, no pickles and no bun. Received a regular quarter pounder w/cheese, no pickle with a regular bun. Took it back, they gave us the same sandwich with tomato and lettuce - this McDonald's doesn't understand what "no bun" means. read more

The service was terrible. Some employees wearing hair nets and one specifically not wearing one couldn't stop touching her long braids while she was bagging the food. It was so disgusting! read more

McDonald's - My watch showing the time I received my order vs the receipt showing what time we ordered it. 22minutes!!!! What a horrible location! - Burgers Near Me - Maumee, Ohio

Dirty facility. Nasty employees with horrendous attitudes. Consistent missing items. And zero accountability for items that were purchased but not provided. Responses include "you only paid for the sandwich" yet receipt states otherwise. "How do we know you didnt eat it already" as you stand at the counter forever waiting. Ive had 6 orders in the last few months I couldn't get corrected with their terrible attitudes and unwillingness to do there jobs. Never going back. Do not recommend read more

I ordered on the app and it was free french fry Friday... Someone needs to let them know just because it's free doesn't mean they should be allowed to serve cold soggy fries. I picked it up at the counter. The worker just sat down barely said anything. Nobody greeted me when I walked in the door. And the place just looks like it needs a good scrub. I will not be stopping here again read more

"Our shake machine is down". Does the OWNER know this is your reply 24/7- 7 days a week?!?!!!!??? Friday evening 3/27/26 5pm... "Sorry our shake machine is down" Means/Should say "sorry we are too lazy to work and clean the shake machine and our owner is an idiot/clueless doesn't care what we do". #worstmcdonalds Btw... I have NEVER heard "our shake machine is down" at chick fila. Ever. read more

It's horrible waited 20 minutes for a mcchicken I will not be coming back here, hiring team needs to hired better people

ugh the service at this location is crappy at best.... Realizing that it is McDonald's food and you're gonna be getting crap to eat... It shouldn't be served to you looking equally as bad, but it was! So for that... One out of five stars is more than enough! unwrapping your half wrapped burger... It shouldn't be full of ketchup! Sorry kiddo... Now you get to wear it... So unfortunate! read more

went threw the drive through, a massive teenager greatened me at the window, i had to0 wait on frys, no on anywhere, i asked for extra mayo, on 2 buggers, they charged me 2.20.,, ill never go ghere a gain the large young boy in the window was very rude to us seniors, he said suck it up butter cup, ill never go back read more

Ordered ahead of time. Still 25 min wait. At 10:00pm. When the dude opened the window it smelled of clove cigarettes. Super slow. The only McDonald's that is decent to go to is the one on Conant Street in maumee. read more

25 minute wait in the drive thru for coffee with cream where the cream tasted like chalk....

The sandwich was wrong, I ordered a spicy mcchicken and got a spicy deluxe, and the fries tasted like they had been sitting for hours! I understand it McDonald's but I don't understand how you give me the wrong food when my order is right in front of you read more

We waited for 35 minutes in an empty line for cold food then we were refused a refund. We tried to be calm during the situation but the employees tripped out for no reason. If I could rate it 0 stars, I would. Gave it one more chance and it was the same employees who tripped out on us without reason this time, and food was cold again. And I try to be reasonable to fast food employees because they're people too with bills to pay. If I had the choice between living with my d¡ck in an anthill or ordering at this Mcdonalds again, I would be slathering on the honey before you even finished your sentence. To the employees who work here, go screw yourselves. I hope your charger only works at a certain angle and you stub your toe every time you turn a corner. read more

This chain as taken a dump. First they raise the hell out of the prices with absolutely validate reason, no increase in quality or service, quite the contrary, a drop in both. If that's not enough, the price increase and drop in service & quality, the profits surely must be at the least level, though I suspect increasing, why would they need to overbill me the amount equal to the tax, but not show it on the receipt? Where could that amount possibly have gone? Well lets hypothesize, 10 billion (estimated) in sales in the US alone, using the US sales tax average of 6%, that comes to 600 million unearned dollars. That's not to say that this is a deliberate practice, simply a hypothesis. Let's continue assuming its simply an error and only occurs 10% of the time, that's 60 million, hum? I'm sure this hypothesis has false results, however it still doesn't explain why I get billed for tax that I shouldn't be paying, nor why when I question the manager about it and he never bothers to call back and explain. This is not and never was about the money they can keep it if the need it that bad, it's about being taken advantaged of by arrogant elitist company. read more

if I could give 0 stars I would, the past few times I have came to this McDonalds the service has sucked. In the future I will not be back. The employees are rude, then when you get up to the window you can hear them in there yelling and playing around, even the manger. Then the food is either burnt & over salted. Or undercooked & still over salted. I'm just disappointed that someone has let this McDonald go this bad down hill. Someone needs to step up and handle this before it gets shut down. read more

It's just not good. I was on my way to the golf course and knew I should eat before I get there. So I use the mobile app to get my order. That part went ok. Out of two lines and a lobby. Only one line was open and one lane was open. It took 30 min to get up to the speaker to give them my order number. Then it took another 10 to get my food. I get to the window and the young lady working the window just handed it to me. Didn't say a word! No thank you have, have a nice day or anything!! Ok great, right? Nope! Get in the highway to head to the club and I pull out my Sausage McMuffin and it's like warm at best and there is no cheese on it. Pull out one of my hash browns and it's really good and hot enough to eat. Get the second Hash Brown out and it cold. I get they might be short staffed, I truly understand that, but come on man! You had one job. This confirms one of many reasons why I don't do fast food. The ONLY place I find acceptable is Chick-fil-A. Now those people know how to run a business. McNasty's should take a lesson from those people. read more

This location has a lot of work to do. 3 employees stocking the cups and cooler next to the ice cream machine. No one greeted me but finally one employee turned and came to the register, still no greeting. Ordered a small McFlurry and small shake. Paid, got receipt, then he took the order of the person behind me. Then walked to the back, and no one made my order! Finally someone asked about it and another employee questioned why he just walked away. Who knows. Garbage outside was overflowing, parking lot full of garbage, interior seemed dirty and the entire time we were there alarms were going off while at least 3 employees just stood talking. Would not visit again and would definitely not recommend this location. read more

McDonald's - Overflowing garbage cans and tons of garbage in the parking lot. - Burgers Near Me - Maumee, Ohio

Good grief, open the lobby already. Enough is enough! We used to stop at this Mac Donald's all the time. No more.

Sister went to get my mom a big Mac from this location and this is what it looked like when she opened it up (clearly a bite taken out of it). Called to speak to a manager and was told that's not possible and pieces break off in this shape. Disgusting and Poor service. Zero stars if possible read more

McDonald's - a hamburger and a burger in a box - Burgers Near Me - Maumee, Ohio

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Every time I go here I'm treated like crap. Every single worker is rude and poorly manged. When I pulled up to order. They say what chu want. I love micky ds but I'm officially never eating at this location read more

Always nice to be ignored. I get that sometimes it gets busy but there was literally one other person in front of me. I walked in. This was not the Drive thru. Everyone behind the counter looked at me and no one even asked me to hold on or something like that. One guy looked like he was in a daze. I just walked out. Maybe next time. read more

I just got home from ordering my two nieces 2 happy meals with shamrock shakes and go Kurt's. I got home and there were no go Kurt's, I then called and spoke to management and told them about what happened and the inconvenience it caused they said sorry but they can not replace the happy meals, now I go to this McDonalds alot and something always goes wrong and I keep giving them the benefit of the doubt. But after today I will no longer take my business there again read more

All I can say is wow... and not in a good way. I guess employee appearance is NOT a priority. Unshaven, unkept uniforms and major, untamed facial hair are not what I want to see when I order at a restaurant. I mean sure, it's a fast food restaurant but I expect the staff to have a little pride in their appearance and hairnets for beards and longer hair. Also, calling your customers (no matter the gender) Chief, sport and etc is not professional. read more

i literally was waiting in the line for abt 10 mins and they took two people before they took me then i went inside to order instead and they said it wasn't open even tho the door was unlocked lol. terrible service here. they jus got remodeled for show read more

week before coca cola machine was frozen and could not serve. next week blue berry frozen machine could not serve.today fries soggy and stale. #notagood place. service was good 8/10 read more

Got an ice tea with about the 3 cubes of ice. When I asked for more ice, I was informed they are not allowed to put more ice in the ice tea. Genius money saving method. read more

Got a simple meal berger fries and a drink fries were cold and the berger was stail including the bun which was also a brick. Felt like i got the day old stuff. Will not be returning to this location they do not care at all! read more

Generally great drive thru service st this location. Today was terrible. Pay window was closed and took forever to get my order. Then I got cream in my coffee which is a no no for me. Ugh! read more

This McDonald's is ridiculous! Asked for the 2 for $5 chicken nuggets and was told they didn't have it although it is on their sign! Good grief what a mess. Less than one star rating read more

I recently went to my McDonalds and was disgusted by the employee working there. I ordered a 3 cookies for 1 dollars and did not receive them. When I went to question them about my cookies they stated had none and did not give me a refund. There seats were coated with bread crumbs and a rat brushed past my leg. I can still feel it's greasy fur brush against my leg. I have never wanted to puke so badly in my life. I could feel my Mcdouble rising up my throat. I give this review negative stars and would definitely not recommend heading here on your next lunch break... read more