Absolutely horrible service. Workers just standing around talking rather than helping customers get out of the travel plaza quickly. I will never stop at this plaza again. read more

got lunch yesterday --- burger burnt , fish sandwich was bad, fries cold , and did not get the apple pie i paid for ( drivethru ) . Seems the employees dont care ... that was my visit 6/5 at 2:10 read more

Meh. That's how I feel about this McDonald's. No dollar menu, and I ordered breakfast and was sorely disappointed with my almost pure white iced coffee I received, the stale biscuit, and super hard hashbrown. Glad I wasted $7 on this at almost 8 am when I'd been driving through the night and was really looking forward to a warm meal on my drive cross country. Next time I stop here, I'll go to Starbucks. read more

3.5 stars sounds about right. The service was very friendly (which I don't consider a con like the user below). My food took less than 5 minutes and was slightly cheaper than the menu listed. I ordered a grilled chicken classic value meal and was surprised at how moist the chicken was! Too moist. Fresh lettuce and tomato slice though, and the fries were nice and hot. read more

This had to be the worst McDonald's in the country very and friendly cashier waiting for long time then eat cold food

This McDonald's does not adhere to any specials or pricing. There are no dollar menus. No special deals. No anything. We asked for six french fries and you would have thought we had told them we wanted tickets to the opera. Do not go to this McDonald's if you don't have lots of time and lots of patience. French fries were not bad though. read more

Needed to fulfill a McD's craving, so stopped at this rest stop location. This place is really about a 3.5, but free stuff is totally worth a half-star. GOOD: food was delicious, service was friendly, got hooked up with a free Hi-C orange lavaburst (awesome!) BAD: service was slightly too friendly - cashier called my friend darling, sweetie, honey, and darling again UGLY: took 10 minutes to prepare 2 mac snack wraps - this is supposed to be fast food, not take-out! read more

Ordered two unsweetened iced teas. When we went to get them, the container was almost empty. I went over to the other side where I ordered, three employees standing there talking. The one indicated to the other that "it wasn't her job" when I asked for more tea. There was enough to fill one cup but my husband ended up just getting a soda. We were there at 11:25 a.m. on 9/19/17. read more

went several times and not once was my order correct? tried calling several times to let them know and get voicemail every time. dine in i think is permanently closed. i shouldn't have to check out my to go order every time i go!!! read more

Memorial day weekend 2018. Literally the definition of slow. Come here if you have excess time in your life. read more

McDonald's - a group of people standing in line - Fast Food Near Me - Mantua, Ohio

Worst McDonald's. Worst staff. Worst everything. They really ought to re-train their employees. I'm still here. Been waiting 10 min on a large fry and an iced coffee... seriously. Don't stop. Keep driving.. read more

Total waste of time even stopping at this location. The first, obvious sign was empty fry with no activity at the fryer. The second was the three employees obviously doing everything but work. Finally, when a lady deigned to come up to take an order, she had a mouthful of, apparently, fries. Didn't even say a word and they appeared used to folks not wanting to do business. read more

My rating is based on the kid working the counter who likes to wear his hat sideways, chew on straws, wear his pants too low and flirt with the girls he works with. He didn't look at the order as he bagged it up, didn't say a word, just stared at me and stuck his hand out. I stared back at him until he finally got it and recited my order to confirm it. I then had to point out that he missed an item. I get that there are few people who are excited about their minimum wage fast food job, but you do what you gotta do, so have some pride in what you do, whatever you do, and maybe someone will recognize that and you'll graduate from fast food. Or, keep your crappy attitude, and your crappy job and be miserable and make those you interact with hate you. read more

Even McDonald's is getting a little pricey for their combos, so decided to get a value by ordering a 20 piece McNuggets for 5.75. Some were cooked better than others and a little dry. At least they weren't stingy on the honey mustard. read more

"I'm lovin it" my ass. if I could give this place 0/5 stars I would, and trust me on that. I went there with 8 little kids and we ordered the most simple things. fries, happy meals, soft drinks and nuggets. we ended up waiting about 2 hours for those items. there were 5 people working in there and I would say about 2 of them were actually doing their job. every-time we go there the workers are always crabby and seem like they hate you so McDonald's in mantua is not it sis. read more

There is nothing fast about this fast food place. You would think a location literally on the turnpike would be well staffed for lunch on the Friday of a Holiday weekend. It took about 15 minutes in line to even place the order, it looked like there was one cashier and one cook working. When we got our food is was lackluster at best. Filet O Fish was cold with a stale bun. Will definitely choose another food court option next time I stop here. read more

This is the worst. We waited 20 minutes with only two small orders ahead of us. Not kidding. Not sure what the problem was. Also, Debit/credit card machine not working so people were upset and walking out of line. The woman taking orders (and there was only one) was not a happy person. Never a smile. Good thing this was just a travel day. I will never be back. read more

Worst McDonald's in the world. Dirty. Slow. Long lines...not everything is always 100% operational. Cashiers fight among each other. Today they dont have any forks.and knives..so enjoy your pancakes with a spoon. .. you'd think a store in a rest area would operate more efficiently. There is however plenty of seating. read more