Ok, I know it's McDonald's. We all know the quality of the food but this review isn't about the food. This review is about the customer service. I've never had so many McDonald's employees be so nice! Everyone said " Hello and thank you" Unheard of in this day and age. I come back just for that reason. That's employees of Loxahatchee Micky Ds read more

This morning I placed a mobile order and got a discounted $1 egg mcmuffin by carryout. When I walked into the restaurant it was already bagged and waiting for me. The sandwich was absolutely delicious. read more

Worst McDonalds around unfortunately it's the closest one to my house and sometimes I don't want to drive into town just to get my order correct. For some reason they think extra means none.. every time. Order Dr. Pepper and you'll be given Diet Coke. If they tell you the sauce is in the bag it is most definitely not in the bag. And you will never get onions on your burger ever no matter how you order it. read more

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It's a McDonald's so I'm not expecting anything great, but this was ridiculously bad. First, they redid the inside so now it resembles a prison cafeteria and less like a restaurant. A huge wall was built that completely removed the large counter that used to be there. Now it's a small little counter on the end that wasn't even manned. Waiting and waiting for someone to take my order. Employees walking around the kitchen and they see me but I'm invisible. Finally somone comes over and now we have a language barrier. I am not multilingual and although I appreciate peoples rite to speak other languages, I'm a firm believer that in an american restuarant, the person helping me should be at least literate in English. Anyway I was finally able to order my egg mcmuffin meal with a hash brown and coffee. The sandwich was ok, but the hashbrown was the star of the show; hot and crispy. The coffee I never got to taste. Was served to me black, with no sugar or sweetener of any kind. No salt and pepper for my Sandwich and a bag with no napkins in it. Overall it was a very disappointing experience, even for McDonald's. I haven't been to a McDonald's in almost a year and I don't see myself going back again anytime soon. Just awful. My childhood memories of McDonald's are ruined. read more

Ok, I honestly never thought I would be submitting a review for McDonald's. We've all eaten there, we know it's hit or miss. This is more of a PSA to "check your bag before driving away". The last 3 times I have been there my order has included nuggets. Coincidentally the last 3 times I have been there they have failed to include the sauces I have requested. Doesn't seem like a big deal but who wants to chomp on dry nuggs with no sauce!? Partially on me, after the 1st (or 2nd time) I should've checked the bag and not just taken their word for it. So this is me reminding you to check your order. read more

Staff is always professional and food is always fresh. Drive thru workers are efficient and friendly always when I drive by with my kids

Did you know that even though you are waiting in the drive-thur before 10:30am and of no fault of your own because the line is moving slow that by the time you get to the speaker to order at exactly 10:30am that they won't serve you breakfast! They even had the nerve to take my order then say it is 10:31am so breakfast is over and change the menu broad that I was just ordering from turn to the lunch menu! How rude They tried to offer a discount for lunch but I came for breakfast. Didn't want to give them my money after that anyway so I drove across the street to Burger King and they saved the day! Very accommodating to my breakfast needs even though it was 10:37am by now. Mc Donald's manager you need some lessons on customer service and satisfaction! read more

I had a promo coupon but didn't realize it was from a different McDonalds. The young lady at the register was super nice about it, got the manager, the manager honored the promo anyway. Great customer service. read more

I rarely eat McDonald's but after cleaning the house I didn't feel like cooking in my spotless kitchen. Big mistake! If you want to wait over 40 mins for 2 combo meals come to this location. It got to the point there were 6 cars pulled over waiting for their food. This Mickey D's is poorly managed. read more

Stopped by for a quick bite as I drove through the area. Top notch customer service! The two girls upfront were very polite and friendly, better than non fast-food places I've been to in the past. McDonald's is McDonalds anywhere so the food was as expected. Inside was clean and again, the staff was great! read more

Please update your hours to reflect online accurately. This location closed at 10:30pm tonight (3/17/2022) which may be the case for a Thursday night but I've ordered from here at midnight on a weekday before. At times I have walked inside to skip the long drive-through line at 10pm before. Maybe it's COVID but there were other people in the drive through when I was told they're closed by the employee. read more

One of the worst fast food experiences ever....and mind you we don't expect much from fast food! It's clear the young man taking the order was somewhat mentally incapacitated this morning, as the order that popped up on the screen was nothing like what we actually ordered. And he did question us, for example my husband asked for a "large hot coffee", and he asked us he wanted small medium or large. And the. He still put it up as Ice coffee on the screen. So once we get him straightened out and the girls at the window still have him ice coffee. He got that straightened out but then they had no clue what a "hot coffee regular" was and had a lengthy discussion about how many creams. The "unsweetened ice tea" came out loaded with sugar.they tried to tell me it wasn't? At that point we were done "being told" and left, but both sandwiches were wrong too...not having cheese was not a big issue but kinda hard to get the cheese off once it melts. Life goes on....at Burger King I guess! read more

Ordered food thru the drive thru just to be told to wait in a curbside pickup for 10mins watching all these other people get there food is Bs. Now I'm still sitting here not one person in line and I still don't have my food read more

fix ur mf ice cream machine and frappe a hoe just want a frappe with y'all raggedy selfs

As far as fast food goes, this McDonald's does a fairly good job. Driver thru a orders are always busy but as efficient as can be. Recently ordered through third party delivery and made the mistake of substituting mayo. This thing is in a mayo bath. Over all a good location with hard working employees. read more

Currently 6 am. I went to the drive thru and was greeted very rudely to a lady snapping at me that they are closed. According to your hours you open at 5:30 AM. It is now 6 Am and the lady says whenever "her system is ready" she will open. Complety misleading hours and even worse customer service. read more

Why not recommend McDonald's they're all the same throughout the country all the food is the same nice thing about this one is they're very fast with service and what you get is what you expect from McDonald's read more

At home with covid for 10 days now and wouldn't let my father pick up food that I ordered and was paying for on my app lol. Used to be good customer service. Don't know what happened to y'all. read more

I love it when you order something and you have to repeat twice and that blonde cashier wants to argue with you on what you ordered. Really...the blonde is the skinny one.... read more

You would think that you would learn after four different times, I guess this McDonald's policy is to fill the french fry containers halfway never a full order. From what I understand and hear the employees are told to do this. read more

The staffing is terrible. Every time we've gone through the drive thru the staff were rude and rushy. they've messed our order up everytime we've been there. read more

Today is the 3rd time my friend and I have stopped at this McDonald's on our way to universal and all doors are locked and no one answers the drive through. It's AFTER 5am. If you don't open at 5 maybe you should change your hours of operation online and on the storefront. read more

It's McD's but I give it a 5 star because they are quick and clean. My toddler nephews love it. Just wish they had a playground

If I could give it a zero stars I would. Got a double burger and it was raw and the fries were uncooked. I called the store and they didn't seem to care then I called corporate with the same results. I will never go to another McDonald's again. Beware. read more

Now really I'd give it 0 stars if I could but that's not an option. Went here last night to get a pretty simple order, double quarter pounder add bacon. Simple enough right? Apparently not because they gave me the rest of the meal but not the two burger patties. Now I'm no rhode scholar or anything but I think the most important part of a burger is the meat, but I could be wrong. It just seems there's a lack of training and supervision from management here and it's a problem that needs to be fixed because I've never had a good experience at this location since its opening. read more

Usually don't come by often but the last time I went I received such awesome customer service! I couldn't believe how friendly and helpful this guy was! He had a smile the whole time! Gotta say that dude Dominic was awesome! Keep it up! read more

at 11: 30 p. M. On August 11th I ordered a triple cheeseburger with onions I ordered that about once every 3 days in a small fry the black lady or the manager that was on duty handed me my food about 10 minutes later. When I took a few bites I noticed they were pickles in it ketchup and mustard and I am highly allergic to pickles. It could kill me. The gentleman took my order and her told me that I said that I wanted pickles and onions and that it was all my fault and that I'm a liar. I told the lady that why would I logically order pickles if I knew it could potentially give me an allergic reaction and kill me. She had no reply catch up and mustard and I am highly allergic to pickles. We can kill me. The gentleman took my order and her told me that I said that I wanted pickles and onions and that it was all my fault and that I'm a liar. I told the lady that why would I logically order pickles if I knew it could potentially give me an allergic reaction and kill me. She had no reply and told me that I was a liar and she did not give a s*** about my allergy. I them was instructed to wait outside in the parking lot for the drive thru after 30 minutes she never came out and gave you my triple cheeseburger with onions only. When I went back into the drive thru she started cursing at me and TIFF no responsibilities I recorded her using foul language a little lang me and arguing with me. When I told her her my sandwich which was made incorrectly based on her error I noticed that she was telling all the guest in front of me in the drive thru about how crazy I was, how rude I was and that I was complete idiot to order pickles on my triple cheeseburger because I had allergies to pickles. She said this 2 / 3 different guests. I recorded her last conversation. She then said give me your old food get out of my dry Food Lion I'm calling the police because you're not allowed to record me. I said no problem but I'd rather leave it on because I caught you lying and trashing me to other gas behind my back. This lady called me a racist white name. I am going to go back to McDonald's and I am going to complain all the way to the president. I have everything on video proving her lying and distorting the truth and talking poorly behind my back two other guess in front of me all because she said that I was too stupid to remember to take off pickles on my sandwich. She called me an idiot and I called her a moron at that point she wanted to call the police and cause a big scene so I decided to go home and I'll talk to the manager tomorrow..... This lady is crazy, angry and has a very serious problem about being wrong. she actually told me that I ordered my sandwich with extra pickles and I said why would I do that if I knew that would kill me or make me sick either way this woman had over 10 people are drive thru and didn't care about anybody's orders all she did was talked about me. She left me waiting outside for 45 minutes promising to give me a new cheeseburger then when I went to the drive-thru she told me to go f*** off then when I went there to get my money back she said she's going to call the police. I I am going to get an attorney and I'm going to sue McDonald's read more