Okay, I know it's McDonald's and everything but still. Just when I thought the bar couldn't go any lower yet it does. The service here almost barely register. When we got our stuff there was no napkins or any type of condiments. So having to wait at the counter because no one was paying any attention to us. We finally rang the bell and got someone's attention in the back. But then again, each McDonald's is different, sometimes you get great service and condiments and sometimes like this time you don't read more

This review is for the Haupia pie only! Haupia pie craving! Hit McD's as it was closing - though the doors were closed, drive thru was open. Ordered the Haupia, as I'm a lover of coconut anything lol. Be very careful as this pie was very hot, like burn your mouth hot. But one bite, and the filling oozed sweet coconut with small bite size pieces of coconut pudding? Anyhoo, this small dessert made my evening : ) read more

See all

So my son loves spam musubi, and we drove here just for their unique Hawaiian Mc Donald's menu items, only to find out that they're just like the regular fast food chains in the Mainland. So..... I'm giving them 3 stars, just because they didn't have anything unique to Hawai'i and granted the customer service was great, punctual and they all had beautiful relaxing accents, the menu items were all the same as back in California..... so they loose a star for that. Sorry Hawai'i... my son liked his crispy chicken sandwich though. read more

Have to say we stopped here yesterday to try the new BIG ARCH Item was on colder side and was not happy w the meal. Sadly about an hour later it hit me With out a doubt it's 1000% Food Poisoning Not only did I get sick but person I ate w got sick that night. Woke up and still burping and taste the dark special sauce Avoid this place If I would have looked at Yelp I would have never stopped here read more

Roughly once a year, usually when I'm traveling, but always exactly the way I remember it. It was such a treat when we were kids. Although the portion sizes have gotten bigger, taste is still the same. read more

McDonald's - 1/4er w/ cheese, my go to binge snack. - Fast Food Near Me - Kamuela, Hawaii

The people working there are so rude. Don't waste your time going to this McDonald's. I waite for assistance, they saw me and heard me but still ignored me. I stood there for about 5 minutes till I walked out and went elsewhere. read more

They use materials to make their food. Could improve if they use real food and ingredients. Not recycle actual rubbish.

Cleanest McDonald's I've been to! Personable, professional staff. Highly recommend! read more

McDonald's - Kiosk ordering, clean dining room, and restrooms. - Fast Food Near Me - Kamuela, Hawaii

This pic says everything about this location. Opened the wrapper to my McChicken and saw this. Dinner ruined. read more

McDonald's - McChicken - Fast Food Near Me - Kamuela, Hawaii

I've been going through their drive through to order. The cashier was friendly and the food was fast and hot as expected. Thanks! . read more

McDonald's - Bagel, egg, cheese and bacon sandwich - Fast Food Near Me - Kamuela, Hawaii

I ordered a two cheeseburger meal, I'm not gonna lie it was really good it tasted perfectly fine. They didn't tell us that the order was on the counter sitting there forever. But three hours later I've had the worst stomach pain of my life I couldn't eat all day and felt nauseous all day! read more

With our kitchen stocked, I craved fast food and opted for McDonald's, a 25-minute drive in Waimea. Totally worth it--the place was surprisingly clean, and the self-service kiosk system was efficient. The food was served warm and delicious. read more

No free refill on your drink. You have to buy another as there is no accessible soda fountain or ice tea. They will not serve you a refill either. F this joint. Hit the King across the street. read more

It has fast food, burgers, coffee. AND TEAEEA!!!!!!!! the food was mid, the burgers pretty good, the coffee alright and it had TEEEAEAA read more

I went this morning cause I was hungry and I ordered a side order of spam. It was $3 for like two pieces and I was like "It's whatever I just want spam with it " and I was wondering why it didn't taste right or bad and I turned that shit over and the fakah was grey and can tell was old. The top looked normal or what I'd expect outta fast food so I didn't think much of it but the bottom looked bad. read more

McDonald's - Old ass spam - Fast Food Near Me - Kamuela, Hawaii

No problems with my visit! I love the adorable little hamburger seats for the kids (see attached picture). If you are not a local, you will look at of place. read more

McDonald's - Fast Food Near Me - Kamuela, Hawaii

Customer Service: Super friendly cashier! He was nice to patiently answer all my questions about redeeming deals via the McDonald's app. It's all about that customer service that can make a visit a joyful one. Chocolate Chip Frappe: Free with the McDonald's app :) This really hit the spot for my sweet tooth cravings. Loads of mini chocolate chips blended into the frappe. Yum! Taro Pie: Double check with the staff that you actually got taro pie and not apple pie (the wrappers are same). The taro pie itself is mellow + creamy + not overly sweet. The pie crust was light, crisp, and flaky. Filling has nuggets of soft taro cubes. I brought these along as snacks for my hike and they fit the happy bill. Buttermilk Chicken Sandwich: Buy-one-get-one (BOGO) free with the McDonald's app. A wanna-be Chick-Fil-A chicken sandwich, and a darn good one too (though definitely not the same!). The chicken is well-battered and crunchy. Buns are soft. Great ensemble for a picnic lunch. Mickie D's is stepping up its game with these new artisan sandwiches. I would recommend these for a nice lunch. read more

See all

I have never been to a Mcdonald's where they charge you for sauce and water cup. I don't know if they just did not like me or what. Also the biscuit burnt and hard. Unbelievable!! read more

I try and try. Closed again! You never know when its open. Yesterday sadly I went to Burger King. Just close the restaurant down. So annoying to wait 30 minutes in a drive through. read more

No mochas .. machines broken No fraps... can't get it out of the machine . WTH McDonald's. Get your shit together read more

I tried this place last year and was impressed. I tried again this year and it was the same. The double quarter pounder is amazing. Huge beef Patties, fresh onions & pickles. I tried the same meal on the mainland and it was always completely disappointing. I wish my local McDonald's were half as good as this place. read more

NGL never thought I was review a McDonalds but the only reason I am is because they have made it so easy to order and not have to stand in line. With the new app, you can get amazing deals especially on sandwiches and tenders (not McNuggets) butt real chicken strips- deals like 1$ any sandwiches and 5$ for 8 tender strips deep fried. The best part is you can order from your house and the app makes it so that they don't make your order until you arrive. That means hot food that you can either get thru drive thru, go into store or they can bring it out to you if you park in the pick up area. The only downside of the pickup areA, is that you feel like you need to tip them especially with all the rain in Waimea. It's a little awkward if you ask me. Overall great deals on food that everyone ( even if they won't admit they eat) loves read more

Was here on vacation and although they didn't have taro pies anymore they did have Haupia. Yumm! TJ provided excellent customer service and made my experience at Mc Donald's memorable. He was eager to help and put a smile on my face. TJ, you should look into working for a higher end retail or sales. Think your charisma and people skill will take you far! read more

Purchased a Crispy Spicy Chicken Sandwich from this McDonalds and tossed it in the trash after two bites. The sandwich was a dressing soaked sloppy mess and the chicken was grislily. There are many better fast food options than food from this McDonalds. read more

Man fuck this McDonald's fr fr on tha gang We keepin it this establishment sucks dick ong. Sometimes they fries do be dank asf an I luv them cheeseburgers but the staff lazy asf an they stupid as hell ong. Everytime I pull up to this place they find a way to fuck up my order. One time they straight up jus didn't give me my food after I payed. One of the employees rubbed fecal matter along the brim of my sprite another time. But the food do slap tho ong ong frfr. read more

We were driving back to our condo after a sunset activity and it was starting to get late and many restaurants were closing or we thought it'd take too long to order some take out (pandemic). So, we stopped by McDonald's for a quick bite since we were hungry and it was a very pleasant overall experience. The food was hot and consistent, and the drive-through attendant was a very friendly young woman who was professional and patient while we decided what to order. I'm always a little hesitant with fast food places since it can be somewhat unpredictable quality of service and/or food, and this location did not disappoint. read more

This is an older McDonald's but still nice and in A great location when traveling the island. Not a lot of McDonald's or stops sometimes so this location was nice to find. Food was your typical McDonald's food with a couple special Hawaiian options. Service was great. The staff was friendly and helpful when we stopped for breakfast. read more

Just went through the drive thru to get something to drink, anyone else notice that the employees are NOT wearing any masks/gloves while serving the public? This is very concerning during this pandemic. I tried calling to mention this to the manager and couldn't get through. Very disappointing. read more

Man, what an unfriendly bunch. Usually McDonalds always has consistent service across their restaurants. The people here were short, unfriendly and did not pay close attention (we almost pulled out of the drive through with half our order missing). Not sure why they were so cranky. read more

We need workers at this McDonalds BAD. They barely stay open past 7, went there on Tuesday, May 18th and drive-thru was closed before 6. Like, what? I ended up ordering on mobile and waited in the car no longer than 6 minutes, I got my food and the fries were barely warm. I was insanely disappointed brah. Also, their dine-in restaurant part isn't even open after they spent all this money on renovations. It's ridiculous. The McDonald's in Hilo are so much better and more efficient. Please fix this McDonald's. read more

I used to frequent this place quite often on my daily commute to work. But after my experience today, I will no longer due business with this establishment. I can count more times on both my hands where an item was missing from my bag once arriving to work. Normally, I would double check my bag before I leave but why should I have to do that everytime?! While I can sympathize during rush hours, today was not one of those. Drive thru was super dead and yet they still managed to forget one of items. I called and spoke to a manager already and told them what happened but the way that phone call was handled was very unprofessional. Staff and management needs better training. BE SURE TO CHECK YOUR BAGS... read more

Yup, they pissed me off. The price that rang up on the register was NOT what the price was on the menu board. Of course the register rang up higher than what was on the menu board (why is it never lower???). When I insisted I talk to the manager, she instantly handed me the change back and was very pleasant, but didn't act like she was going to change it in their computer system. State attorney general should really start looking into this on the big island. I'm getting tired of this. read more

I went to McDonald's today. I wish I could give 0 stars or negative if I could. Placed my order. Order was borderline warm, going towards the cold side. My order came out as soon as I placed it (which was great). Order #318. However, they failed to mention that the order sitting on the counter was mine. To be courteous, I did not want to touch another order or bag if it wasn't mine. Server had a whole bunch of receipts and threw them on counter. TWO employees checked the bag and receipts on counter, NO EMPLOYEE told my server that the order was ready. One of the employees, looked at the bag, order number, looked at me and rolled her eyes. Without alerting the other server that was taking orders. Finally, an employee told the server. I took my order, smiled, thanked them and walked out. I'm just curious, if you do not want to be at work to get a decent paycheck to pay for the expensive living here, why are you here? I work in a "customer first" atmosphere too. It can be exhausting because people do get upset if their food is wrong or sometimes people just have a bad day. But that's work. That's where we start. Bad service+bad food+bad attitude= never coming back Sorry read more

Great place for a quick bite. McDonald's usually not my first choice but when I saw Haupia pie advertised our snack destiny was sealed. What? Why don't we have those on mainland? So good and creamy with amazing aroma of coconut. Must try when visiting. Location was clean, staff quick and friendly. read more

McDonald's - Coconut pie. So yummy. Only found on islands. - Fast Food Near Me - Kamuela, Hawaii

See all

Just had to add this in because even though this was too long ago now (man I want to go back - to Hawaii not McDonalds!), I remember we went here to try the Taro pies. They were purple inside. And not bad. And everything in the town closed at 8pm and this was the only place open to eat at (apart from our spendy hotel restaurants). And the place we originally went to completely ignored us at the door, I guess because you know we were in Hawaii and were there in shorts and a t-shirt (we were in HAWAII during tourist season). So we left and ended up at this McDonalds. read more

Sad. Ordered a bacon egg and cheese biscuit through the drive thru. Down the road I opened my bag and got a sausage egg and cheese biscuit. I drive all the way back and went in explaining my problem. The cashier (or manager in black shirt) took out my sandwich from the bag and ordered the correct item from the cooks. Then she delegated to someone else to check if my sandwich was done. Another worker (in red shirt) was clueless as to what was going on. She got the correct item and placed it in my bag and I left. Down the road when I pulled out the sandwich, it was in my original crinkled wrapper. It looked as if they simply took out the sausage an put in bacon. No apology. No thank you. No customer satisfaction as a priority. No pride in service or product. Sad shape. Looks like proper training is needed. read more

It's McDonalds. We grabbed it on the way to the airport. Drive thru was fast and accurate. Good service and the food was just like any McDonalds. read more

McDonald's - Cheeseburger - Fast Food Near Me - Kamuela, Hawaii

Our foods always wrong. Today at 11:54 we ordered three double quarter pounder meals that had regular little patties flattened and burnt. We paid for our meals and received a joke. Sprites have no syrup in them only seltzer water. Always wrong. The absolute worst. read more

i rarely ever leave reviews but this was pretty disappointing. we charged large from kohala to waimea for munchies. this place closes at 9, which is pretty sad in the first place (most mikky-D's are 24-hours) we made it there with time to spare and boom, cone in the drive-thru. we were all very mad and even told the burger king folk we were upset that we had to go to burger king but y'all make baller egg mcmuffins so still 5 stars. read more

Probably the worst Mcdonalds on the Big Island. Majority of the drive thru staff are rude and the lady collecting money just threw my card back in my truck and shouted "Here!" Very bad attitudes at this location I'd recommend driving an hour to Hilo if you wanted McDonald's over there read more