Good staple parties out of a drawer that aren't warm enough to melt the cheese is not the magic sauce. All I can say is UGH! Or YUCK! The restaurant has lots of people, and serve a lot of people through the drive through, but compared to most McDonald's this food is way below average. The restaurant is sorta clean, but with this many bodies employed you would think it would be much cleaner. The manager that helped was great, but for the most part these people don't wanna be here. 2 stars read more

Every time I come here my order is wrong and something is missing. When I went the last time they canceled my order after I was already there for pick up. So I reorder and I have to go in and I see people getting it for pick up! Annoying. Anyways I go inside with my toddler. Pick up my order and of course it's wrong. I tell them my order is wrong and what's wrong with it (just needed nuggets) they pull every single thing out stand there looking confused. It took 3 people to figure out I was missing nuggets even though I already told them what I was missing. Then they give me all my dismembered food that got taken out of my bag and I look at the guy and tell him do you think I can carry all of that while holding my toddler? He stares at me like he doesn't understand English. So I ask for my bag back and he's like oh yea. And they didn't provide a straw. If people can't work and smoke dope maybe they shouldn't smoke it before their shift so they can actually do their job and not look like an idiot. read more

They need to hire more employees or open a new location. 2/4 things in my order were forgotten and we ate inside... The play place is good. 3 levels for the kids to run around and everything is updated inside (screen orders, QR order from table codes, etc.) read more

McDonald's - Pictured is half of the play place. - Fast Food Near Me - Jacksonville, Texas

It is like any other McDonald's. There is a play place here. The menu was out when I went. Food was okay. Service was good. Workers had good attitude. read more

A business is only as strong as its employees it excepts. An employee named Jennifer apparently couldn't speak English- when I asked for the FISH sandwich meal she couldn't understand- she leaves the register goes to a mgr twice. After staring at me helplessly....after several minutes the (a as I don't know her name as she had her name tag flipped )crew leader (another Hispanic woman) yells at me "YOU WANT A FISH SANDWICH" after yanking her mask off. I say "yes, that's what I told her" when the crew leader continues to yell at me " THATs WHAT I'M TRYING TO FIGURE OUT" At this point I said "OK that's Rude" and left- this McDonald's location is horrible. Do yourself a favor and get food somewhere else! If I could give this place a negative star rating I would....,No one needs yelled at just for lunch!!!!!!! Also fillet O fish has been on the McDonald's menu for years! Shocking I know! read more

I stopped into this McDonald's the other day to get a couple of chicken sandwiches for lunch and they were pretty good, decent fast food fare. This location has a modern design aesthetic and was clean and well lit inside. The employee I spoke to for my order was friendly and she got my food out to the counter quickly. I also had a chance to use the free Wi-Fi while I was there, which worked quite well and allowed me to do a few extra things during lunch on my laptop. Definitely a pleasant experience and I'd be happy to stop by again. read more

Who designed this parking lot!! Have to park in back and tightrope walk along fence. Even though there is a crosswalk marked you're still in danger of being run over! Not all of us want to use your robot to order but sometimes you wait 5 minutes for a human! Single ply tissue in the restroom is sad. I know..."it's McDonald's "! Sad read more

This place is so bad. We work in Palestine and get off at 1 am ao usually can make it by 145am some mornings thwy will cooj you a burger other mornings they tell you no. And they do not want ro except credit cards. Cash only.they have gottwn a little faster bit are atill slow read more

Great place to eat. People are nice and the food is cheap. I'd come back here anytime. read more

McDonald's - Always working hard. - Fast Food Near Me - Jacksonville, Texas

This is one of the best examples of crappy management and Service! Place an order at drive through...we're in a hurry, hence drive through...get items that were not ordered. Call in to the McDonalds, manager and/or people on phone cannot speak English. I'll not willingly spend any money here in the future. If they had negative stars, I'd give McDonalds - Jacksonville, TX a Negative Five (-5) stars read more

I usually get great costumer service while ordering at McDonald's but this morning I went to get breakfast and the person who was taking my order was absolutely awful. He was very sarcastic and rude. Then I waited in line 10 minutes for my food and the lady didn't even say "sorry for the wait" or anything. She just handed me my food and shut the drive-thru window as fast as she could. Very unsatisfied with the costumer service. read more

Disappointed my $1.00 drink was 1.19? And the amount of my large fries could have fit a med. If you have two ordering stations it's not nice to use the first to tell you to order at the next one... Y'all have a little work to do to earn more stars! Keep trying! read more

Ate here for lunch. Friendly but slow. Terrible uncomfortable seating. The food was what you would expect. The parking lot was difficult to access. Won't be going back there any time soon. read more

I like how McDonalds is open for extended hours, & they usually have something new to try on the menu. I don't eat here for the food or meals, but I do like to stop here for a drink fix, since I like their frappes. This time, I went thru the drive-thru (which was pretty busy, & a few cars were ahead of me), which was nice, quick, & convenient once it was my turn. And the prices aren't too bad. I had the Oreo Frappe, which I enjoyed & wouldn't mind having again sometime. read more

This is the second worst McDonld's I have ever eaten at, the first being in Sedona, Arizona. The food is cold unless you put in a special order. But, even when you get hot food from here, that doesn't make it edible. It is simply bad in every way a McDonald's can be. Scraping the bottom of the barrel here. Just don't read more

Mcdonalds is really great in Jacksonville TX.its clean and yummy!.I onley have one complaint,the sweet tea by the soda fountain stank like it was rotten.eww! but beyond that,its a great place to get a bite to eat! read more

I travel all over the U.S. and I must say that this McDonald's is by far the worst I have ever been to. Came into the store a few days ago for lunch, only 4 other people in front of me, it took 17 minutes for 4 people to get there order taken during the lunch hour!! Today, I drove through the drive thru, asked for 2 McDoubles with NO onions, guess what, I received my burgers WITH onions and had to ask for a straw for my drink, the very young guy at the window seemed like I was disturbing him as I asked for a straw. Wasn't a good experience at this particular McDonalds. Probably will NOT ever come back to this one. read more

Without a doubt the worst McDonald's in the country. 10 minutes plus to get through the drive through.

Took almost 20 minutes to go through the drive through. When we finally did get our order we had to take off a good table spoon of mayo from our cold burgers. The sweet tea was soured and still warm because of the lack of ice in our drinks. Horrible place of business, I'll never stop there again. read more