Thank you isanti McDonald's for my free supper never expected that,after my bad day, it was greatly appreciated

My wife and I have frequented the drive thru at the Isanti MN location. On occasion they forget to double check the accuracy of the order. Today, we ordered 2) big breakfasts without pancakes. To our dismay after getting home we found they forgot the 2 hasbrowns and instead gave us 2 pancake syrups. When I called they asked if I wanted to drive back to get them and to hurry because they stopped serving breakfast in 10 minutes. When I said that I did not want to drive back and let what we had get cold. She offered to send us a gift certificate for 2 free hasbrowns. When I said that I wanted 2 free breakfasts instead, she again offered 2 free hasbrowns. I again asked for 2 free breakfasts, at that point she said she was done and hung up the phone. I believe we are done going back to this restaurant altogether. The order being shorted something has happened several times to us over the years. This time I am over going back because of their attitude toward a longtime customer. read more

The service here seriously needs improvement. The manager gets upset when employees make mistakes instead of handling the situation calmly and professionally. If you're going to raise prices, the quality and service should match. Unfortunately, that's not the case here. It's no surprise this location only has two stars. Overall, very disappointing and disrespectful experience. Would not recommend! read more

Everytime i order mcdouble they mess it up they add too much onions and there coke taste like water

was excited for breakfast but they canceled my order twice. wtf? bad service everytime.

terrible experience, messed up my order so horribly after requesting it fixed 3 times. dodge this place, go to DQ

above and beyond. i ordered my food on doordash and it took an hour for a driver to take my order. even though it took an hour, my food came hot and completely correct. i am extremely impressed read more

Do NOT do curbside pickup here! I've seen 5 cars go through the drive through while I wait for a burger and fries.

Rude and smug manager. Horrible customer service. Never offered any solution after they messed up my order. Forgot part of the order and never offered a refund to my now cold food order. No wonder they have a low rating. Will not be back read more

I have been here for almost 20 minutes and still have not gotten my 2 burritos, and two sausage McMuffins. Breakfast is almost over. On the screen doesn't even say my number is in progress or now serving. We are 118 and they are on 124. #bebetter Update: gave us ham instead of sausage read more

McDonald's - We ordered two SAUSAGE McMuffins and got HAM. - Burgers Near Me - Isanti, Minnesota

It took 5 minutes to get 1 cookie and they threw me in the bathroom and threw a large iced coffee at me

This McDonald's is one of the most disorganized and overpriced McDonald's. Two times I have been to this McDonalds after 11:30am and was told that they weren't serving anything but fries and shakes. Their plain cheeseburgers are $1.59 before tax. St. Francis, Princeton, Blaine, Andover and Elk River cheeseburgers are $1.00 before tax. This is due to the owners decision with the pricing, as I was told by corporate. Franchise owners have the right to charge whatever they want. This franchise owner doesn't deserve to sell a $1.59 cheeseburger, as they can't even sell what is on there menu, because they don't have it or can't make it, this is their excuse. I read more

this has got to be the best McDonalds around the employees are kind very helpful, and generous Joe and Ethan were very quick and kind through the process of the dive through 5/5!!!! read more

mc donald's really needs to get better at putting things on there burgers. every time i have came here they never put enough ketchup on my burger and there's only 1 pickle, like common at least put 3 pickles i want all of the things in my burger on every bite! read more

Has two drive-thru Lanes. Doesn't understand how to operate both of them so they just leave you sitting at the one and continue to help cars in the other read more

Easily has to be the most expensive mcdonalds around.. wtf everythings price way higher than any mcdonalds Seriously we will never come here again. The food is not any were near the quality for the prices to be so much higher then any mcdonalds around... junk!!! read more

A BIG MAC YEAaaaaaaaaaaaaaaaaaaaaaaaaaaaaa birthday cake for birthday happy mother's happy happy mother's mother's happy mother's

Twice now I have gone and they ran out of coke! Who is managing this place. Are they ready to close? It is like going to KFC and they ran out of chicken....don't think so! read more

The window staff is amazing, and I visit quite a few fast food places. Hats off to the Isanti McDonald's team for being friendly, courteous, and getting my order right! read more

my french fries were cold, and stiff. the nuggets were old and the iced coffee was horrible. NOT happy

"We're going to cut you off halfway through your order and make you finish at the first window. Sure there's nobody else in line, but please pull over to that curb out there in the middle of the parking lot and wait 15 minutes for a COLD burger and fries." - Isanti McDonald's Employees read more

Every single time I've come to this McDonald's, my order is wrong or gross, the employees are some of the rudest I've ever encountered, and it's just plain out disgusting and dirty. I've worked at a McDonald's, and this isn't how one should be ran. read more

This is a very clean and pleasant McDonalds connected to a gas station off the freeway. They carry all the latest things and promotions which is rare for a store of this size. Our food was made fresh, even the fries, and everything was as we ordered. I am definitely adding this to our list of approved freeway stops. read more

Terrible service have seen 5 people leave cause there lunch break doesn't last as long as it took for their food to be made I have been here 30 min and still haven't gotten food yet read more

I live in Isanti. Don't think I've ever gotten warm fries after 9:00 PM. If there were any other option in town, I'd never come here. If you're heading up north, literally anything 6 miles down the road in Cambridge is a better option. read more

we ordered our food and the lady at the 1st window wasn't paying attention so we had to pay at the second window they gave us the wrong order at first and it took them 3 tries to get it right and the drink that we got was not right. we asked for a different one and they told us rudely to leave. overall the manager was very rude and disrespectful, and was really disorganized. read more

Poorly managed. Slow, rude service. Fries often served old, meat in burgers is served in pieces, lettuce old and wilted. The number posted on the drive thru window is not answered, emails go unanswered by "management" as well. read more