Nothing fast about this fast food location. Drive through line was unbelievably slow around 1pm on a Saturday. Not sure if there is not enough staff or what but it took over 20 minutes to make it through the drive through line to get food. Cars were leaving the line because of the wait. I never went inside so I am not sure what it's like inside. read more

McDonald's - Mcdonalds - Fast Food Near Me - Havre De Grace, Maryland

This is the worst service ever. We ordered the double quarter pounder with cheese meal large sized with a diet coke and a 10 piece chicken nugget meal large sized with sweet tea. All we got was a regular quarter pounder with nothing but a bunch of onion slivers and cheese slices, 10 piece chicken nuggets, and the drinks. Wrong sandwich and no fries!!! We were unable to turn around to get the right order some will never go there again. I definitely suggest you thoroughly check your order before you leave the window and start driving over the bridge and can't go back or just don't goooo there!!! YOU SUCK MCDONALD'S!!! read more

The chicken sandwich at McDonald's is very good. The golden sauce chicken sandwich is Fantastic! Please keep that menu item!

Wondering why they never have ice cream ? Been to this location multiples times the last 6 months and they never have it. Are they just too lazy to clean the machine or ? read more

I walked into order breakfast on Sunday morning at this location, and stood at the counter for five minutes. At least one employee, who I assume was a shift leader based on her attire, made eye contact with me. I also made contact with another employee who, based on his blue sweater and tie, was probably a manager. Unfortunately, no one said hello, smiled, or even came over to greet me. After another few minutes of waiting, I simply left. I realize that the restaurant may have been understaffed but there is no excuse for staff to ignore a guest who is waiting to order.Please remind your staff, especially the management staff, that customer service goes a long way. Thank you. read more

Let's be honest - McDonalds as a chain is hot garbage but this particular McDonald's is the collected scum at the very bottom of the inside of an old dumpster. Service - occasionally with a smile but not often, however they are reliably slow. Usually "out" of darn near everything. And customer beware - If they ask you in drive thru to pull into a spot, you may as well go inside and wait because they will forget about you until you get fed up and go in - so you may as well avoid 20 mins of sitting and go inside to collect your drive thru order. Avoid this location if you can. read more

Worst service ever have the mobile app? I used to go there every morning for breakfast now. I can't. I felt so embarrassed this morning, so yeah, when I was giving them coupons over the last few weeks, they've slowly kept telling me I can't do this coupon or that coupon. So I kind of went with it. I understand you can't stack certain things. But then this morning, I just wanted to get a coupon, which I know they have the special without the coupon, buy one breakfast sandwich, get 1 for a dollar and when I gave him a coupon, they were like, oh, we can't honor that. And I was like, what do you mean? You can't honor that it's a special without even a coupon, right? And I was like, and I was mad, and I kind of raised my voice a little bit, and then I was like, you know what I just want to speak to the manager, and they were like, come on in and speak to the manager. And I actually went in there and I shook the guy's hand I'm like, I'm mark, uh, I'm sorry for bothering you. And then I went in and explained that they went under my life coupon, and he's like I don't know, what do you want me to do about it, and I was like I don't know, come up with a solution. And he just refused to come up with a solution. And then told me to leave And I was being polite, all the other customers around me were like I asked them what was that and they were like, I don't know. I was like, I wasn'being rude. Was I and they were like, no, you're not being rude. Do not go to this mcdonald's, right read more

Absolutely horrible, been here quite a few times after work and always the same results. Unruly employees acting a fool over the speaker and on their cellphone at the register. Probably taking pictures of peoples credit cards, I will definitely be watching my account for credit card fraud over the next few days after the horrible service I experienced tonight. This location messes up orders nonstop, slaps food together haphazardly, and always has backed up lines because they have to remake the orders they slapped together haphazardly the first time. Very poorly managed. Will not go back after tonight. read more

McDonald's - Food that is slapped haphazardly together and an order that is completely WRONG. - Fast Food Near Me - Havre De Grace, Maryland

Fresh & Delicious Renovated McDonalds!!! Staff was excellent & very friendly & the place was clean. Good Luck & Thank you! read more

See all

Watch yourself...Be prepared for the manager to box you in as you step in the door like she's guarding you on the basketball court. They have kiosks so you can order and pay using the kiosk or stand in line for a person to assist you with your order. This is extremely annoying to have the manager walk beside you and harass you the entire time. For that, you get one star but I'd give you mo stars if I could. read more

See all

Stopped for breakfast on a road trip down the hwy. the hwy sign said McDonald's so we exited. The sign was a lie, had to drive 5-7 min longer after exiting to find this McDonald's. Used the restroom which was not very clean and I saw bugs and a roach in the bathroom stall. Wish I had seen this before I had ordered. The dining tables/benches were in great disrepair. Very poor look for McDonald's. Food was ok, McMuffins sat under heat lamp that the cheese had liquefied and turned the muffin soupy/soft. Reading other reviews it looks like this location has a lot of issues. read more

useless employee at 3am ignored us, blatantly. we waited at the drive-thru, we drove up to the windows, we tried the doors. The woman glanced at us and ignored us despite the mcdonalds being open 24/7 read more

I have lived in Havre De Grace for 25 years and without fail this is the worst McDonald's I've ever had. Check out what they served up today. Not that I have high expectations for McDonald's food but this location is on another level of McNasty! read more

McDonald's - Burger thrown together so sloppy you can tell these people hate their job! - Fast Food Near Me - Havre De Grace, Maryland

See all

These reviews are hilarious and hard to read. The McDonalds was fine, service was quick, bathroom was clean. The rest of ya'll complaining need to take an English class. You can't write for shit. read more

Some of the worst service I've ever seen at a McDonald's. Staff won't acknowledge your presence after several minutes of waiting.

That place sucks balls!!! Worse McDonald's I have ever been to. They rarely get the orders right. You must check your bag before driving away!!! read more

The food was made like the person who made it didn't want to be there. The cheese burger was burnt,put together all messy, and over all bad. The service was the same as the food, Bad. The lady who was at the cash resister kept saying they didn't have any drinks other then the sodas. My aunt asked for ice cream they supposedly didn't have any, she asked for ice coffee they didn't have the things to make it, she then asked for orange juice they didn't have any. After asking and asking for orange juice they finally gave my aunt some. They also supposedly didn't have any "ranch". All the employees were pissed off for no reason. Shitty ass service. Will never go back. read more

I would give this awful establishment a 0 if I could! Staff was rude! Manager did not care one bit that I was an unhappy customer! I ordered an Egg McMuffin. It didn't taste right? I looked in the sandwich. Egg had green color, meat odd looking, see pictures. Return sandwich, get a new one, same thing, this time muffin is burnt and hard. Speak to manager. He says they threw away all the eggs and chastised his employees for giving me another of the same sandwich! Who's in charge here? He was closer to me than his employee yet made no attempt to address my complaints to the server. read more

See all

Terrible. Evening orders are hit or miss. Mostly miss. Drive through lines are long and a quarter of the time I have to drive to the window to order bc no one answers the intercom. Last time I ordered there were a bunch of kids working and loud music playing inside. Where's the manager? read more

Most of the time, if you have a very basic order, it's fine in my opinion, but it has issues a lot of other McD's probably do, possibly chief of which being they very often just leave the ice cream machine broken. Out of curiosity the last time I went I decided to use McBroken to check and see how long the machine was broken for (and keep in mind there's a good chance it was broken for at least a day before I checked). It stayed broken for an entire week! Not acceptable IMO. Also, one of the menu monitors had a huge crack in it they haven't fixed. Have had an issue in the past where I got a McDouble instead of my Quarter Pounder. Only noticed it after I got home so I emailed about it to try and get maybe my next meal comped or something. Never heard back again. If your order comes out right it's usually good enough for a McD's, but check your burger in the store for mistakes before you leave! read more

food had three black hairs in the pancakes and when I talk to the manager, she was totally disrespectful and also the other crewmembers that were in the back or laughing that there was a hair in the food and when the person was taking our order, they were on their cell phone read more

I can't go one order here without an issue. Either they get the order wrong, they take 15 minutes to make one thing, the staff is rude, they forget straws and napkins, it's always something! read more

Place is always a mess. Orders are usually screwed up, unfriendly workers and dirty environment. Only have gone there out of desperation.

no bc when I order doordash . It was supposed to be here 3:30 to 3;45 and I'm outside waiting at 4:17 for my food and it still ain't here I've called and they said that they don't have a order and we payed for it and there saying well u can come pick it up and we order are door dash because we're underage to be driving so what? How u gonan say that when I literally order doordash for a reason . DO NOT ORDER FROM THIS PLACE. read more

This location is getting worse and worse. The employees who run the drive through barely acknowledge you. There's no greeting at the windows, no hello, no thank you, no have a good day! Sometimes they don't even repeat the amount due! It's basic customer service skills these kids lack. Also, my orders are constantly wrong. I've ordered burgers without pickles or onions, get the wrapping with the label stating this BUT the sandwiches will ALWAYS have the pickles and onions anyway! Pure laziness! They also keep giving drinks without ice now too. What is going on here?! Management needs to step it up!!! I couldn't rate without a star, they don't even deserve that. read more

No one took or even acknowledged the line for about 8 minutes...including the manager. The person who finally took the order also pulled up their shirt and absently rubbed their stomach and sides while talking to me about my order. Entirely disgusting and unsanitary. The manager was rude to the customers in front and behind me (including a mobile order who walked inside after waiting 30 minutes). read more

This McDonald's sucks so bad. The food was soooooooo horrible. Please listen to the other reviews and don't come here

Bad McDonalds! Nasty, uncaring people, for the most part. Tired of attitudes, employees talking on their phones in the drive-thru, no straws or napkins given, etc. McDonalds is not the cheapest restaurant, like it used to be. You can pay $9+ for meals with "special" sandwiches. I expect the meat to be cooked! It wasn't, once recently. I took the burger up front and the manager and cook looked at one another. Neither said they were sorry - they said Nothing. The burger was noticeably pink. Mostly I just get the drink deals. There's a Royal Farms across the street, that also has drink offers. Skip this location if you can. read more

They very seldom get my order correct when ordering in the drive through. So I always order from the app and they are getting better.

Horrible service. Took 20 minutes in drive they and I was the third car in line!!! Then I get my order, completely wrong. Order chicken nuggets , got fish sandwich. Ordered large fry, got small fry. Ordered Diet Coke got a coke!!! I have avoided this location for a year because of lousy service. Nothing has improved. Will never go back. Tired of paying money for lousy service!!!! read more

Went to this location the other day because I was working in Hdg, typically I stay away from fast food however I forgot lunch and didn't have a lot of time. So I went to McDonald's. First of let me say - When in customer service BE NICE. I'm in customer service and let me tell you weather I'm having a great day or a horrible day I am ALWAYS nice. y'all want raises and more money but can't simply say "you to" when the CUSTOMER says "have a nice day" fine don't have a nice day then. Also try LISTENING when someone is giving you their order that way you can actually get it right! Then when I said "this is supposed to be " y'all staff has a HUGE attitude problem.. read more

Listen we were eating and Some employee was mopping with a dirty mop with pissy smell and he wanted us to move are feet so he can clean then not to Long after that a man came in that worked there and started screaming to the people behind the counter saying "What's up bro" then they all were screaming and they were loud and unprofessional and I never recommend this place anymore. THIS IS GHETTO SHOULD BE SHUT DOWN read more

Not rating food quality.. it's McD's! But, the lady who hands breakfast food out the drive through window will start your day off with a smile. Interior is fully remodeled and modernized. Dual ordering stations at the drive through seems to speed things up a little. 20+ visits and no order issues to date. read more

McDonald's - Inside remodeled and modernized. - Fast Food Near Me - Havre De Grace, Maryland

See all

The worst ! So many errors at drive through .. sent a complaint to corporate the last time because we ordered pancakes and sausage with extra sausage .. grandkids love their sausage ... when we got home there were NO sausages .. short 4 sausages ! That was the final straw ! Sent a complaint to corporate and they sent me an email telling me they had contacted the restaurant and that the restaurant would be contacting me immediately ... a week later corporate sent me an email to see if the HDG store had contacted me ... I replied that I hadn't heard from anyone .... and that this showed why there were problems .... then I never heard from ANYONE again .... sooo ... corporate doesn't care and neither does the HDG store ... so just don't go there anymore ... I can be ignored at better places than McDonald's !! read more

Terrible service. It's 2021 i shouldn't have to wait 1 hour for my FAST FOOD. Ridiculous. Absolutely unprofessional

The restaurant is suppose to be 24 hours however I go to the drive through and they say they are only doing door dash??? Why?

Very slow service,came in at 9:44 pm drive through waited until 10:15 to get my order Employes walked out and left a line of cars waiting for their food just because their shift was over read more

I came here after my fiancee and I couldn't find a restaurant open at 11am around our final destination. I was very against going to mcdonalds, since I had my heart set on a sit down restaurant meal but when I stepped into this place I was surprised at how clean and nice it looked. The place is nicely decorated (the nicest mcdonalds I've ever set foot in) and new looking. The cashiers were nice, the food much better than in a typical mcdonalds, and we got 2 free keychains. All in all great place to grab a quick bite. read more

Hubby and I were starving after wasting 2 hours at a local restaurant. The drive through was fast and we even got the extra bbq sauce that we asked for!! Meal total was under $15, best meal ever. read more

Took them 10 minutes to answer in the drive through despite saying hello three times. Then they messed up our order regardless of taking longer than normal for an empty store. read more