Absolutely terrible service. I pulled up for drive a through order, I successfully placed my order and pulled up to the first window, no response (nor was I directed at the end of my drive through order to stop at a specific window so I stopped at all three) after waiting at the third window for 5min and no one opening said window or taking my payment or handing out food I noticed the line of people behind me receiving their drinks and food. I take it upon myself to pull forward and park seeing as none of the employees are opening the drive through window I have been sitting at. I go inside and I wait at the counter another 6min before anyone even comes up and tries to help. Multiple employees made eye contact with me during that time and I was ignored. No, I'm not special, but you work for a business and if someone arrives to be served you serve them unless other circumstances arise that disable you to do so. Once I was finally acknowledged the girl goes to the back to "check" on our order and I watch open a new bag and put what I'm assuming was our order from earlier in it. At this point I turned around and walked out because I'm not about to pay for old fried McDonald's let alone TERRIBLE service. I don't expect the ritz from McDonalds, but you can't literally IGNORE customers and hope that makes a problem go away. Do better. read more

It shouldnt take 30 mins to get through a drive through. Writing this review while im still in line, so could be 40 mins

I'm not a fam of McDs food for the most part so I don't care for the menu at all except for the one and only thing that I always get which is the #2 combo from the breakfast menu. The # 2 breakfast combo is my favorite fast food breakfast form all the breakfast chains. The # 2 breakfast combo is the sausage, egg and cheese Mc Muffin sandwich with a hash brown patty and a coffee for my order. When it's fresh it's very good to my tastes. The English muffin is lightly toasted with that nice chew that complements the somewhat zesty sausage patty and American cheese very well. I'm a little different so I like to take the golden crispy hash brown patty and put it in the sandwich which just makes for a tasty breakfast sandwich for me. Yah I will pass on the menu but the sausage, egg and cheese Mc Muffin will always have a place in my stomach. read more

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Good, fresh, coffee. Pretty efficient drive through. Clean and bright, a better McDs. Still, remember, the food is not good for you. read more

McDonald's - a cup of coffee on a table - Fast Food Near Me - Hales Corners, Wisconsin

They forgot everything. They agree that they'll give us something that they don't even have the service was tarable and the top of the fries were hot and the bottom was cold read more

This is, hands down, the best run McDonald's in the area! The food is always hot, and the staff is always friendly. This should be a teaching facility for McDonald's done right! You won't be disappointed read more

The Other Day As Usual when I "sometimes" go to McDonald's I was going to eat, but it was closed, so I went to this McDonald's. I ordered a McDouble and a Breakfast Combo. Boy did I enjoy the combo! And the McDouble was perfect, It was scrumptious. All I want to say is that I definitely recommend this place. I wouldn't go there every day though. Also I think I just might change McDonald's. read more

I have always liked this McDonalds, but it's one I've gone to for 30 years. As a kid I loved the sweet playground with all the cool components such as Fry Kid bobbles, Mayor McCheese jail tower and the spinning burger thing. Gen-x's and older know what I mean. When I was in my teens it was a great late-night drive thru or a convenient dumping ground for kids I was babysitting. The play land was indoors at this point with tunnels and ball pits. Now as s 30-something adult, I kind of enjoy the more modern look and industrial feel. While it's sad to see them do away with the play area completely, it's a clean and bright place to bring the family out for lunch or dinner once in a while. The revamped drive through is so nice with the dual lanes, that even when it looks like there is no end to the line, cars move quite quickly and the wait isn't as long as you'd think. Many find the interior to be stark and uninviting but there are several nods to the history of Hales Corners in there if you look closely. The inside is very clean and the employees are friendly. I have never had an issue here with a wrong order - how often can you say that? Even the bathrooms(at least the women's) are kept tidy. Admittedly I sometimes stop here 2-3 times a month. I enjoy the good experiences and the new healthier choices. Say what you will about McDonalds, this location is definitely doing things right. read more

I don't know of a time when I have stopped in at this McDonald's and not left disappointed or just thoroughly ticked off. This is a very busy location so you would think they would have their act together but I guess not. Every order has been returned for one reason or another and that is pretty sad considering the menu. I am not a big McDonald's fan but I go there for my son, he likes it of course, he's a kid. Restaurant is messy, staff are unorganized and there is just always chaos. Head down the road about a minute and a half and try the next one, they have to be better than this one. read more

As you walk in, the first thing you notice is the white linen table cloths and candle lit atmosphere. I was immediately greeted by Andre's the sommelier and he made several amazing suggestions. Obviously I'm joking, but I can say this was the cleanest, most efficient McDonald's I've been too. I don't go often, and this was my first time here. The food is what you expect, but it was far more pleasant than most other experiences at other locations. read more

This place is th worst. They never get an order right. An they don't care either. First not having many choices I. Hales Corners. This is one place I would not mind going out of business. Last time I go there read more

Hours listed on their website are correct. Unlike the Taco Bell next door. Great job! Love this place.

In recent times, McDonald's has been undergoing something of a renaissance into trying to become some odd upscale Starbucks-a-like, and in doing so, as a parent, I've been disappointed to see a number of nice playlands disappear. McDonald's seems to have forgotten that they have the playland market cornered... so anyways, I've decided to review some and share some hints for other parents. This is a great McDonald's for smaller children. A well-maintained play area with a separate area for eating, there is frequently an older staff member who checks in and maintains the area, and enforces the no-eating-in-the-play-area rule (a real plus). It has two toddler slides of different sizes, and the main tubes have a climb up with a slide down, and is basically a large tube ring with a jumping area that kids seem to find very enticing. The restaurant itself is very well maintained, periodically remodeled and updated to keep it in good condition. It is not too unusual to visit and find that some work has recently been done, such as the last visit where some new external woodwork had been replaced around one of the entrances. They had remodeled it into a more "upscale" location years ago, prior to the companywide initiative that appears to be underway, but had struck a very comfortable balance of not-cheap and not-overly-pretentious. Staff is friendly and well-trained, food is rarely bad. It's very popular with older folks, and the drive-through is very efficient. McDonald's would do well to duplicate this formula into other restaurants, but I don't think that will happen as I'm pretty sure it's privately owned. It gets 5/5 "for a McDonald's." read more

Since the remodel, this McDonald's is beautiful. I am going to sit and pretend I'm at Disney. Fairly clean, standard. Generally quick and efficient drive through. read more

I've enjoyed McDonald's for years, but I sure wish they'd add more healthy items on the menu. People are looking for healthy alternatives, just a suggestion. Thanx! read more

Almost perfect in consistency of food and service. Whatever is done wrong they fix without any trouble. I got a crispy rather than grilled snack wrap and the employee gave me an extra one "for any trouble". That doesn't happen a lot anywhere else. read more

New building sucks. Designed for drive through customers. Don't get out of your car and you'll probably like this place! The old building had a nicer feel and I would get serviced ALOT faster then. read more

Ok. It's McDonalds. Not even going to comment about the food because you know... BUT THIS MCDONALDS IS LIKE THE BEST MCDONALDS EVER!!! I live really close and sometimes hit up the drive through on my way to or from work (also, the boyfriend gets it for me sometimes when I'm hungover. Awesome). They seriously amaze me every time! There will be like a bazillion cars in both drive through lanes, but then it goes super fast and I pay for my stuff and then I pull up to the second window to get my food and they are basically throwing it at me because of course they have it ready and OF COURSE IT'S RIGHT! ITS THE BEST MCDONALDS EVER!!! Also, their workers are pretty nice too. I always leave this Mickey D's with a smile from the nice people that work the drive through line. This McDonalds is ON POINT! The rest of the McDonalds in the world need to take some pro tips from the Hales Corners McD. read more

My friends and I were having a study group and I went out to pick up food for them on a late Saturday night. The drive thru is open 24/7 and it was pretty busy when I went. The place has two drive thru order line and then it merges into one for you to pay and pick up. I can't imagine how busy it can get if the place offers two ordering drive thru. Overall, I think the entire time spent was about ten minutes with four cars ahead of me. read more

The food is fast and usually correct but the managers are never organized and one in particular named Dominic has a very bad attitude towards his employees and customers. When I sat down for a meal with my children there were at least 20 ants by the tables. I wouldn't recommend eating inside or even through the drive thru. read more

Short food, ordered 5 items only received 4, not acceptable. Slushy's are premade and now with the fresh meat, I swear they are cooking and storing the burgers to keep up with the demand. The McDonalds on 76th and Rawson serves better burgers and fresh slushy's. read more

I'll make this short and to the point. It's a Sunday morning around 9:15. The drive thru and inside seating are both packed, free coffee week again. I got through the drive thru in around 10 minutes and the order was perfect. And no cars waiting for their orders. How do you spell efficiency- HC McDonald's. read more

To the busy Hales Corners McDonalds, Please, please PLEASE try and get the orders correct. Instead of continually adding to the menus....please just try to improve the most basic fundamental. Give people what they pay for! Is that asking too much? When I am handed a drive through bag of food, am I expected to go through and make sure each and every item is there? Too many times something is missing and then I feel guilty about asking for what I paid for--on the rare times I do ask. One more thing, what is with the cold fries. Of all the times I have eaten here, the french fries are seemingly always cold or just do not taste fresh. Yet, like an idiot, I continue to try for fresh ones. read more

I stopped here on 7/7/17 my son was hungry so I decided to stop here and get a quick bite. we got a mcdouble and a cheeseburger happy meal. Well we got food poisoning!!! Me and my 6 year could not leave the bathroom all night. it was terrible read more

I want give 5 stars to the German Woman who takes care of keeping everything clean and in order. She is Great! She is the reason that this Mcdonalds is my favorite! She is efficiant and very kind. She is very proud of her job and the restaurant. I really enjoy her!!! read more

OH, hell no. I wish I could give it a half star. The customer service here is horrible. I stopped in with the family last Saturday for lunch. The bathrooms were dirty and the overall place seemed kind of dirty as well. I proceeded to wait in a long line to order 2 kids meals, a two cheese burger value meal, a fish and single cheeseburger. They asked me to have a seat and they said they would let me know when the food was ready. I waited maybe 5-10 minutes and she looked over at me and said it was done. I walked up and I said you forgot 2 of the sandwiches. Keep in mind I repeated my order to her 3 times and had her repeat it to me. She looked at the receipt and said "shoot I forgot to ring you up for those two items", then asked me to go wait at the end of the line again so I can reorder, but she said be patient!! She don't know me very well, I'm not a patient guy! I sat down and never heard a sorry or anything. Oh yeah, and the fries were cold that the kids got!!! NEVER AGAIN will I set foot in this place. read more

Very disappointed with the sundaes and mcflurrie, we have been there 2 days in a row and the same thing barely filled half way. Unacceptable read more