Trapped in the drive thru! You are in it for the long haul if you order there. I speak from experience. Hopefully just a temporary issue Husband fish filet was dry. French fries were cold. My cheeseburger was no temp. Not warm or hot but not stone cold. I think we'll pass on this one next time read more

Haven't even opened my meal and shits already a mess terrible service terrible staff and absolutely slow response from anyone there. You can feel the disrespect and uncaring of the staff. A ruined meal before even starting. read more

McDonald's - Haven't even opened my meal and shits already a mess. - Fast Food Near Me - Goshen, Indiana

I'm sure no one reads reviews for McDonald's and I wish I did. I ordered at 11:10pm for this location that closes at midnight. Ordered on the mobile app. Got to the drive thru and was told they are cleaning and have no food because they close at midnight and are trying to get out at a decent time. Like WTF. It's not like I was there at 11:55. Maybe this job isn't for you ? Reviews shows this as the worst McDonalds in the country. I second that. Since there are similar reviews, it tells me that management really doesn't care to fix this issue. Very disappointed!! read more

Blimpie in BFE has better service and hours. If you're within 3 hours of closing, don't bother. They gone

The worst one in the country travel all over and this is the worst bye far only reason there still open is it's in a truck stop otherwise the health department should close them was just told they have been shut down several times before not eating the food I just paid for after that information really need negative star read more

sat in drive thru for 10 minutes to only be told they have no drinks available and please wait I'll get to you asap now understand the inside is closed there was 1 car at the window and me ready to order read more

Wish I could give a 0-star. We stood at the counter waiting for service and at least one employee made eye contact but didn't bother to help us. It's 44 minutes until they close. This happened on June 19. We stop here regularly but will never again. read more

rude staff, slow wait times, bad service. They actively try to avoid helping you. don't waste your time

This restaurant stole my money without giving me my food, then the assistant manager, hung up the phone twice on me, then the third time was argumentive with me, then she got really personal by insulting my physical appearance, the District manager justified the stolen money that I lost and glass-lighted the issue by saying, "It's a personal thing between you and the manager" who I don't know, and have never met, really? I didn't get my 10-piece chicken McNugget and was basically told, you might have to go to another restaurant because the management was incapable of doing her job, which was to give me the food that I paid for. I might seek legal action for defamation of character, personal insult, and they stole my money. So, I paid for a product that I didn't receive but instead was insulted, defamation of character with the staff. So, people, always check your order at this restaurant, ask for a receipt and know that when they make a mistake, they'll glass light it by arguing with you and creating unnecessary turmoil, oh yeah, waiting for your order takes over 10 to 15 minutes, so much for the concept of the drive-through. read more

WTH! i live really close to this McDonald's, and we would often go there a lot for the past few years. now have i only realized that this place is not worth your time! food- well, food depends. i would give it a 3 star. usually would get order wrong or cash more than the price is. HORRIBLE WORKERS!!! ALL RUDE. the mood is beyond depressing if i'm being honest. i would be suprised if someone said that the Ambiance in this is great. it is not. do not go here for mcdonald's. read more

The customer service does not match the exterior of this establishment. My boyfriend and I sat there at the register for 10 straight minutes while the workers were not working, WALKED PASSED US, counting bags, and not even acknowledging our presence. While feeling like a ghost we decided to leave this McDonalds. I truly felt like they were extremely racist and I dont recommend this establishment! read more

This place is a disgrace to all other McDonalds. Extremely slow and every single time they mess something up, if it's not the food, it's the drinks. I'm not sure what takes them so long if they're not getting any orders right, but they need to find a new manager. read more

This place was so slow that I am able to download the yelp app while I'm in the drive thru, and leave a bad review. Then the lady tells me to pull up to the 2nd window without even ordering at the menu. I sit at the window for at least another 10-15 minutes without any interaction. So I drive off hungry and again disappointed. I've had multiple bad experiences with this location. I don't understand how upper general management can let this place be such a disgrace for a McDonald's. read more

The service was non-existent. I was skipped over at the twin drive thru line. No apology. No attempt to make it right. No regard for customers. STAY AWAY!!! read more

I wouldn't give this place any stars but I have to give it at least 1 to write this review. This is BY FAR the WORST McDonald's I've ever been to and being a truck driver I've been to a lot of them. They take forever and you can almost never get someone at the counter. Do not get food here drive the extra time to the next place (anywhere) and it will be quicker than this place. read more

One drive thru lain was broken so I tried to go in and order at 6:06 AM. Doors were locked. Sign said they are open for dinning at 5am

This trip to McDonald's was the most unbelievable and ridiculous experience I've ever had at an establishment in my life. It started at the drive thru, where I ordered 3 different drinks on the menu that they said they are now out of. The employee was rude, disrespectful and used short answers. After completing my order, I pulled up to the window and asked for the manager. When explaining that the employee was disrespectful, he proceeded to tell me that "he didn't give a shit," in front of my young children. After telling him "how dare you talk to me like that," I asked him for the store managers name, and he proceeded to tell me "to f#%* off and that he wasn't going to give me that information because I was just going to be a D#%head about it." After being in complete shock in his usage of profane language in front of my kids, we left with no food. My suggestion is if it was the last place to get food on the planet, we'd starve instead. Go somewhere else. read more

My second time in this place . No speaks or understands English. They messed up my order both visits and just looked at me like I was from mars. Then I realized they dont understand English. Dont ever come here. You have been warned minus stars read more

I'm giving it 1 star because I'm not able to give 0...place is disgusting, dirty, filthy and I'm sure I saw a handful of health code violations in the half hour I had to wait for my sons double cheeseburger and fries that was incorrect. It's ok during the day but I would recommend to anyone to not go there in the later evening. You will wait a good 25 minutes for your order while listening to the employees scream and yell and each other read more

I wish I didn't even have to give you one star.. this is a sorry excuse of a restaurant

Seriously the worse mc donalds ever! I don't usually go to any mc donalds unless I'm really craving it. Last both times I've come here, they give us the wrong order, food is stale and cold! I won't be coming back anymore! read more

This McDonalds doesn't understand the concept of "fast food". Spent nearly 25 minutes in the drive through for a breakfast burrito and tea. I believe they had one employee working both windows. On another occasion I ordered a fish sandwich and the cheese was on top of the bun. Obviously the managers aren't managing. I wouldn't have even rated it at a 1 star if I had the option. read more

Best Mcdonald's. I've ever been too clean lobby food was great great customer service ever out of all the Mcdonald's i have been too. Great food lovely people read more

We have been waiting in line for 20 minutes. Haven't even ordered yet. We are now trapped in line along with 7 other vehicles who can't get out of line. This McDonald's had consistently screwed up our orders the past several times we were here, and long wait times are routine. Avoid at all costs! read more

Multiple bad experiences. Most recently they had me pull forward to wait on a caramel coffee. They forgot me, and I had to run in. It was sitting at the counter. They were all running around in a panic and I have no idea why. It was barely busy. The coffee had no caramel, they fixed it. They were nice about it. read more

DO NOT stop here even if you are on the edge of starvation!!!!! The dirtiest ever. So slow we walked out without food and a refund!

McDonald's in Ligonier has the worst service and poor customer service I have experienced in a long time.

Worst McDonalds I have ever been to. I live two minutes away from this place and seriously every time I order from here they screw up part of the order. The manager should be fired. When you call in to complain, she just blames her employees and says you can come back so they will fix it. Avoid this place at all costs. Chicken Nuggets are not cooked often. Tea is usually stale tasting. Try another McDonalds if at all possible. There is one in Middlebury at SR 13/ US20 and on CR 17 north of US 20. Both are 10 minutes away... Drive there and put this place out of business. read more

This place is horrible. Went there for the last time. Stopped in to get my son dinner one night. The place was filthy, trash cans overflowing and the napkin and ice dispensers were empty. While waiting for a Happy Meal I watched the manager deal with an incorrect order. Was supposed to give a guy a side salad but gave him fries. The guy took the fries to his table then returned to complain. He got his salad but the manager took the fries...that had been served to a customer and taken to his table... and proceeded to dump the fries back in the fry bin to be served to the next customer, and that was me. Yes, the MANAGER did this. I told the cashier to make me fresh fries and not dump them in with the rest. She did but you could tell she was mad at the manager for what he did. Talked with one of the cooks, he was shocked by what I told him but wasn't surprised. Said they don't have a decent manager there. I filled out the online survey and asked for the store to contact me. They have not done so. Avoid this place at all cost. read more