Their front counter has one cash register, which may not work well for customers that don't want to rely on self-ordering kiosks. I personally find the kiosks to be intuitive, and I put in my orders faster that way. Otherwise, if I wait for the cashier, it will take forever because this location doesn't have enough workers to have someone stay consistently at the front. Inside is well kept, even the bathroom surprisingly. It's just the clientele that looks shabby, but don't mind them. They're getting food just like you and I. As for food, I have no issues with my orders so far. I haven't gotten that stupid prank, where the food line intentionally doesn't put a patty in the burger, and hopefully never will. Overall, I highly recommend this McDonald's location as I'm a happy customer. read more

Slowest drive through I've ever been to. Waiting over 20 min before I can even get to the speaker. Constantly forgets straws for drinks.

I'm not 1 to complain. Just 20 minutes ago, I stoped with my wife for a chicken biscuit. Took 1 bite into it and was straight raw and chewy. Next time let's cook it all the way guys. That's potential food poisoning read more

Grabbed a quick bite for kids today. We had a large order. Food was a wait in drive through and had to pull to the side. Food was fresh, ice cream machine worked so one kid got a huge ice cream cone and another tried the Shamrock Oreo shake. Don't come here often, but so far so good. read more

Terrible service. A slimy dirty kid was working the register and was so rude to us while we were trying to order. Put in our order wrong too. He had dirty fingernails that grossed us out. Never going back. read more

There are some places that we eat at where expectations are normally set pretty low. I've eaten at this location plenty of times and usually i have a pretty pleasant experience. Before I figured out that my burger was undercooked, I had already planned on writing a review about this location. Everything was fairly normal, Drive thru was moving steady and I have no complaints about the customer service so far. It was once i got home and started to eat my burger that i realized it was alittle to undercooked for comfort. I called the restaurant and they gave me a few options for a refund or to just have another one made. I opted to have a second burger made because it was late and i was still hungry and food options are pretty limited at this time of the day. The burger remake did not make up for the first burger. It was cooked all the way through this time, but the buns were soggy and there was an abundance of ketchup and mustard. Especially for a place that we all know use pre determined amount of condiments. This was not their best performance. i will update next time I visit. read more

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the food is always stale and/ or burnt. ive received my order wrong 3 different times. the customer service is awful and workers are rude as HELL when theyre in the wrong. my food i received today which finally pushed me to the edge (cs it typically depends on the shift) was burnt and it took them forever to just get it right.. a spicy McCrispy meal ... & couldn't even get a drink right read more

McDonald's - Spicy McCrispy™ - Fast Food Near Me - Goose Creek, South Carolina

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Got the Mcdoubles, not bad but sloppily put together, but the cashier was great. It's sad that McDonald's used to the fast food of choice but they have declined over the years in both customer service as well as food quality. read more

One word ! WOW!!!!!! I eat at McDonalds at least once or twice a week. Usually grabbing a $1 drink as it's the best deal going! Today I decided to have their 2 for $5 deal and as it was high noon and in an extremely busy area of our city expected delays and mediocre food. Well shut my mouth! I got the most amazing drive thru service from one of the friendliest young ladies I have had the pleasure of meeting! She made full eye contact and even asked me if I was ready for the holidays. I could have chatted with her all day because she made me matter as a person and not her job! And to top it all off my food was waiting on me at the next window. Half expecting the ending to not match the beginning I reached in for my nuggets to find they were all arranged so perfectly(which made the OCD in me quite pleased as well) and HOT! Yummy! Hats off to Goose Creek McDonalds! Job well done! Thank you! read more

McDonald's - Fast Food Near Me - Goose Creek, South Carolina

I'ma be honest sometimes the workers are a bit rude some are nice but others don't act good I rmener them saying since even 2 months ago saying that their services is down so I can't even use my rewards. App even to this day I went two days ago just to be told that even the rewards app is busted but they mentioned it like months ago and not to mention the food it's alr the fries salty and tbh I don't quite understand I'm betting that when u arrive to this McDonald's they'll say that the app is down again read more

Three is five in my fast food world of rating and it's times like this that I'd love to amend my hard and fast system. A broken row of pick up onlookers looked on -- awaiting their number to be called, numbers were not going in order, all the looks said it, before I knew it. 1 in 4 are good odds for winning whatever the peel off revealed and 1 SANDWICH BISCUIT became my third. I can't believe I ate them all -- I can recite the 80s Alka Seltzer advertisment verbatim right now. Plop plop fizz fizz. Unlike my paid order, this one had an egg and a slice of cheese, the biscuit was hot and fresh. The service was tremendous -- a young little gal, no taller than mid-chest was handling the entire counter herself. Probably a first job as her spirit was flying high above my crest fallen disappointment of little noise machines tearing up the air just five minutes and a hundred yards prior. read more

Filthy kitchen. Terrible service. Poor handling of food. All of the food was placed in the bag upside down.

McDonald's on Goose Creek Boulevard in Goose Creek is a well operated McDonald's location that does everything that you want from a McDonald's and more. They have been consistent in their quality throughout the years and I have been well satisfied with my orders and the food every time I have been here. The staff here is very friendly and works hard to make sure that you get what you need for your orders. I really like this McDonald's. read more

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Poor customer service old Food cheese was hard bun was hard would not honor code after their machine messed up out of ketchup fries had no salt food was greasy and nasty not worth the $22 we paid tonight will not recommend will not come back to this location anytime in the near futureand do not come here to support their poor service read more

I have no idea why they call it fast food. Slow service and surly employees. No thanks.

Great place to grab breakfast on the run. Very friendly and great management. Mobile ordering is great and fast.

Best customer service. This location was out of cookies but we continued onto our order, when the food came out, hot, fresh cookies were delivered. The manager was very sweet and helpful. Will definitely return to this location. read more

Came thru for a mcchicken..went home to eat it and the chicken is ice cold. Do not go here. Tried calling to ask for a refund or remake.. no answer of course read more

Horrible McDonald's. Took forever to get our food to us in drive thru. Really undermines the meaning of fast food. Avoid if possible.

Ok if this had a negative star section, that's what this Mcdonald's would receive. My family ordered FOUR hash browns and FOUR sausage egg McMuffins. After 15 minutes of being parked in the parking lot, we were greeted by our first employee bringing us a very small bag of only 1 sausage McMuffin. After telling the woman that that small bag did not contain our order, we waited ANOTHER 10 minutes until a different employee approached with another very small bag. This one contained three hash browns (two of them looking somewhat bitten) and one EGG AND HAM McMuffin. Not being a big fan of egg and ham breakfast sandwiches, I eventually had to walk up to the second window and speak to the woman. They gave me another bag (this time a bit larger) and although this woman was quite kind, the order was STILL wrong. Except this time they handed me FOUR egg and ham McMuffins. We could not wait any longer due to our 9:30 am boat ride. Because of our unfortunate specific schedule , we had no choice to eat the egg and ham McMuffins. And to top the whole experience off, they took our receipt! So after our lovely boat ride finishes, we will be unable to go back and receive our four sausage McMuffins. I highly do not recommend visiting this Ronald Mcdonald house, unless you like egg and ham breakfast sandwiches. read more

McDonald's - our eaten egg and ham sandwiches - Fast Food Near Me - Goose Creek, South Carolina

Friday Morning at 6:30am there were No Eggs, No Biscuits, and No McGriddles. It's breakfast time!!!!!!!! I had to settle for a coffee and a Hasbrown. BAD business! This was my second time there and they were out of food. The drive thru staff was sweet and pleasant. I feel for them. Management needs to trim the fat in order to support their local customer base. read more

so, I make the late night run for McD's for the wife. Wait for 5 minutes at one by Walmart, then the lights cut off. I drive by the window and the people are just hanging out in the kitchen area. So, I drive down to this one a few miles down the road. There are only 2 cars in front of me, so I'm thinking at least they are still open. Too bad I waited 20 minutes, just to get to the speaker. So I get to make my order and then wait 5 more minutes before the lady comes on and let's me know they are only taking cash. Too bad I never carry cash! Needless to say, I was a little angry. Not that I ever go, but after this, I will NEVER go to McD's again. read more

Every time info by this place there is always an issue. They never have what I order, or are able to take cards, always something, this place sucks read more

This Mcdonalds sucks! Don't Waste your money here! Service is horrible! Very slow. Workers are to busy hanging out Messing around rather than taking care of customers. This place should shut down and a better place should be put here! read more

When I got home, I checked my food to find not a couple but almost ALL my nuggets looked like trash. My fries weren't even crispy. They were All soggy with grease this time I took pictures bc exactly what I thought would happen happened. I called 3 times at different parts of the day just to give benefit of the doubt that they were busy but each time it rang until it hit a fax machine dial tone. I called again this morning and a familiar sounding voice answered. I asked to speak to Brian and she replied "Brian's not here you can call his cell" confused I said "no I'm good. Well can I speak to whomever is managing?" she then sucked her teeth and hung up on me. Fast forward to 1:45 pm today, I return to the store. Lo and behold the same girl is there. after finishing with her customer, she asked if she could help me. I said "no thank you I'd like to speak to a manager" She said "well what do you need? I can help you" I repeated I wanted to speak to a manager. She said "you can talk to ME" to which I asked "did you not just tell me yesterday that you weren't a manager?" She rolled her eyes and started yelling for someone. The kitchen crew then began asking me if I was having food remade. I said I wanted to talk to a manager before anything else happened. They said "well please let us know if you're having food remade so that we can go ahead and have it ready for you". now for some reason, this SAME WOMAN is on the line barking at them to not make anything for me. The manager comes up and I start to explain what's going on and this chick comes out of left field loud in front of the whole restaurant with "that's why I was trying to call you off to the side! Jan already said that if she Comes in here asking for a remake to tell her no cuz she don't never have a receipt and don't ever call" I said "excuse me?? I have NEVER gone in here before yesterday asking for a remake" she said "she was just in here the other day trying to get some free food!" i said "that was yesterday! and I didn't argue bc I didn't have my receipt! I bought my food and went about my way!" at this point the other customers in the restaurant are gathering watching and listening to the whole thing. She said "well how convenient your meal from yesterday is messed up too! Did you call huh??" I said "I called 3 Times yesterday and each time it went to dial ton and once today but got hung up on!" she responded "You're not getting free food! That's coming from our store manager Jan! She'll be here tomorrow if you have a problem with that. have a nice day! bye now!" I said "oh I'm not going anywhere. And I need your name" she said "oh sorry. I don't give name out" I said that was fine and I'd describe her instead. I wasn't leaving until I called corporate right there so I could give the most accurate description this woman through the rage I felt. At that point the manager decided would be a good time to step in and offered to replace my food to which I denied bc the situation escalated way farther than it needed to that point. I told the manager "I knew this would happen and that's why I made sure yo take pictures this time! you could have controlled your employee and handled the Situation civilly without her attitude involved. Now I'm seeing to it she's fired" the girl laughed and began yelling "call them go ahead! do it I'm so scared!" the manager said "please we don't want/need any trouble" I said "it's too late for all of that.you're going to allow one of your employees to come up here making a scene being rude and calling me a Liar to my face and to the entire restaurant making me look like a Begger or a thief? F*** her! She doesn't know me!" (note this the only time I disrespected her) she then starts to try and come over the counter and through both managers trying to get to me to fight me telling me that they better get me out of the store before she f***s me up. I stood right there continuing to call corporate while the young male manager physically had to push her down the fry line and pick her up and take her to the back saying "stop Candy (or Vandy) don't come up here" to the point where she scratched his finger so hard she broke skin on his knuckle. I finished my call with corporate and made sure describe her to her entirety as a middle aged light skinned woman wearing glasses with curly hair and twists across the front standing 5"2ish and works the front line bagging food. Never have I had someone go to the extent threaten and fight me at their place of work. Granted I cussed her, but I've seen way worse happen and people can control themselves. She obviously has class and sorry y'all have someone like that representing your store. As a manager I'd be ashamed and outraged. read more

McDonald's - Fast Food Near Me - Goose Creek, South Carolina

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Suuuper slow drive thru service, which definitely defeats the purpose. Standard McDonald's fare.

We were in the drive thru for about 15 minutes, order was continuously handed to us wrong, and the manager was convinced that the order was correct the first time. For example, when we asked for a 2 cheeseburger meal with no onions, we got 3 cheeseburgers, one with everything on it, two with only onions. DO NOT TRUST THIS DRIVE THROUGH! read more

Where do I start, ok the first time I stopped here was to get an unsweetened tea, yep they messed that order up. The next time I came thru town I just wanted some fries for the road, who doesn't? As I drive up there are signs saying cash only. Ok sometimes that happens, but when I get to the window the kid tells me they didn't have any salt so the fries were salt less! So I asked for a pkg of salt, they didn't have any of those either. Who sells fries and cant make a store run for salt? Well I will never stop here again when I'm in the area. Who know what will be next, burgers without buns? read more

Don't stop here if you're in a hurry. Expect a 5-10 minute wait if the place isn't busy...if there are other customers, plan to sleep over! Terribly managed place. The kids who work there are more interested in their phones and horsing around with one another. The managers are shouting at the employees; you stand at the counter waiting for service and/or your order and watch the show. I know it's McDonalds but still... And good luck at finding a clean table to sit at. This place is all around disgusting. read more

Absolutely terrible. Went in drive-thru, ordered, payed in one window, at the next window they didn't even know our order, then messed it up and gave it to us anyway because they "already made it". Never again for our after-study runs. read more

Ordered a quarter pounder and when we got it it was raw in the center. We requested our money back and were told that they could not do that we ask for the manager and the lady who was wearing no name tag said it was her mama. We asked for a corporate number and she told us it was her Mama's cell phone. We asked for the raw Burger back and they refuse that as well, but they did offer to cook us a new one. Got that one and it was raw as well. Bad attitudes raw food and basically the folks are all work for their mama. Avoid at all costs unless you want to take your chances with e-coli. read more

Poor customer service and poor food quality to much kids working and playing here at this establishment.

Probably the worst customer service experience I've had at a McDonalds to date. Here's a tip for improvement: don't let your managers yell at customers for simple misunderstandings. Needless to say I won't be back. The cashier did a good job though. read more

Not sure if today was a fluke but the drive through service was the best I've seen in years. The severs at the windows were very nice and friendly. It seemed like it to me longer to make my order than the time I spent waiting for the food. Great job. Keep it up. read more

We stopped at this McDonald's on the way in to Moncks Corner because we knew the one by Walmart was having construction done. We ordered an egg mcmuffin meal, another egg mcmuffin and a sausage mcgriddle. First, let me say the egg mcmuffin is my normal breakfast entree from McDonald's. This is the very first time I have taken a bite and wondered what was wrong with it. I inspected it before taking another bite ... and took a bite of the other one; both were horrible. I could not determine if the muffin itself was stale or if it was the hollandaise sauce, ham or egg; but it was not edible! This definitely has fixed my craving for a egg mcmuffin for quite awhile, it would have been better to throw the $12 in the trash, at least that way I would not have the nasty taste in my mouth! read more

Visited the McDonald's in Goose Creek on Hy-52 on 6-28-18, drive thru line was around the building, so I decided to go inside, O- what a surprise! Theirs no one to take your order anymore, after standing there alone for about 5 minutes a lady manager I asked could someone take my order, she replied we don't take orders anymore you have to put it in at one of the 4 kiosks located in the area where you used to be able to set and eat! What the! Little to say if your not computer literate or have standing, walking, seeing, issues DONT go inside! That's why the drive thru was so long @ lunch time and no one inside, my suggestion would be to lock all your doors and just be a drive thru only. Because several family's entered after me and got extremely frustrated and said f... This place and walk out. This change could be the beginning of the end of Mcds. Go to Burger King they still take orders! Dale. read more

Took 20 minutes to place my order. There are 10-15 people in the kitchen just standing around.

One star is being generous. I can't imagine why the owner chose to redo this McDonald's. It takes 20 minutes to get an order when there's no one inside and then at night they don't answer the drive through order line or pick up windows. Even when honking horns are going. Worse place EVER! read more

I'm sorry I'm sorry hello I was wondering I was confused in my mind why the Goose Creek McDonald's was not open Highway 52 Goose Creek McDonald's because I always go sometime I go to the Trident Medical Center and I stopped there to get coffee and a McMuffin and the lady said we are not open we're nowhere near open and we're waiting on health to come in what is going on do you not have enough employees working there or what and several people have come through the drive-thru and no response and only one lady appear to be in there is that normal or they just was late getting around to what they got to do I really wanted to know also if I could have had a refill I got a coffee in Moncks Corner not even 30 minutes ago and I wanted to get another hash brown but I know when I buy y'all's coffee in Goose Creek it is too high the coffee is 99 cent for a senior 99 cent should be for a large you need to correct that Bojangles has a large coffee for 99 cent the McDonald's in Moncks Corner only charges 69 or 79 and Bojangles charges 59 for a senior $0.99 is too much for a senior coffee so anyway it just curious as to why there was nobody in there I like to have gotten another cup of coffee before I got to Goose Creek Trident Medical Center thanks have a nice day I'm not trying to complain or get anybody in trouble I think I love McDonald's and just hope everything's okay at that McDonald's and getting straight y'all have a nice day read more