If I could leave zero stars, I absolutely would! We arrived at 10:15PM and the second entrance was open. When my friends and I proceeded to order off the kiosk, what appeared to be the manager (not entirely sure, did not identify himself) came out from the back with extreme hostility telling my friends and I to leave. He proceeded to go on and say, "Leave, leave, leave, what are you all doing here? How did you get in, the front is closed and we are closed". We tried to explain that the store hours posted online and in the front, were until 11pm for DINE-IN. Luckily, there was another employee who finished our orders and gave us our food, but even after we received our food the manager (appearance: older Hispanic man in his mid-to-late 50s) pushed us out the door practically. Overall, TERRIBLE CUSTOMER SERVICE & hours need to be revised! It also appears from the other reviews listed here that this is a recurring problem. Please remove him immediately. GM or District manager needs to come in to reevaluate the employees. read more

McDonald's - Store hours POSTED on the front door!! DINE IN OPEN UNTIL 11PM -- 8/26/26 - Burgers Near Me - Glenview, Illinois

We dropped by here and ordered a carryout lunch using their mobile app.  There was also a 15% savings to be had for using the mobile app for a $10+ order. This is a very busy location at weekday lunch time anyway and their parking lot was filled.   As soon as we ordered for pick up at the drive thru (you can optionally pick up inside at their counter or do a curbside pick up as well), you get a code and report the code at the drive thru and your order is displayed on their video screen for confirmation.  It's all quite quick and handy.  One of the reasons for their quickness is that most of the mainstream items are already made, packaged, and ready to go.  My Big Mac wasn't fresh off the grill but it was good enough and the speediness was appreciated on this particular visit.  One of the kiddos ordered a Happy Meal cheeseburger with no ketchup and sure enough she screamed out loud when she saw the ketchup, but the situation was easily rectified with a napkin lol.  I was disappointed the Big Arch was no longer offered, oh well, maybe another time.  For the value, convenience, and consistency, MCD is a solid 4 stars for our occasional visits. read more

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Zero rating By far the worst fast food restaurant I've ever been in. Been in there a few times over the last week and they're awful. Customer service is non existent as they're always in the back and you are always made to wait at the front to place your order. Then when you place it wait wait and wait some more If you're going to stop , DONT read more

McDonald's is McDonald's it's good and those chicken nuggets are a taste of heavean normal McDonald's fast and good

I went to the drive up window to take my order about 1pm today. I hear a woman laughing on the speaker. Finally, she took my order. She repeated the other 3 times, which was still incorrect. I ordered a cheeseburger, small fries, and large root beer. I got to the window order, which is still incorrect. She added dr pepper. She didn't understand English had to call her supervisor. To correct my order, still laughing in whatever language. Finally paid after 10mins. Pickup my food, still wrong drink. The woman that gave me the food. Didn't understand English either. I just left, not the 1st time they screwed up here. Never going back there again... read more

the most shit mcdonald's ever. i don't come to mcdonald's expecting amazing customer service but when i order 4 things, they forget 2. They don't take accountability for forgetting or even fixing the order. (they try to give you something else that's cheaper instead of what you ordered like a small fry) the manager gives you dirty looks when you're simply asking for them to give your original order. even the workers looked at me like they are miserable working under her and they felt bad lmao. Make sure you get a receipt or they will act like they don't know you and that you never ordered even if it was 5 minutes ago. read more

i ordered a quarter pounder WITHOUT CHEESE, 10 piece chicken nugget, medium fry, and a large mango pineapple smoothie. everything was good. except for the quarter pounder, had cheese on it when i requested no cheese and even said it on the receipt. but the main problem was that it looked like somebody had a seizure while making it. read more

McDonald's - a cheeseburger and a keyboard - Burgers Near Me - Glenview, Illinois

i don't think they've ever got anything right ever. always laughing inside instead of listening to the customers.

The food was good and hot but they gave me nine nuggets instead of ten disappointed af I just wanted my nug

I ordered through the drive-thru today around 340 pm. I ordered a cheese burger large fries 4 piece nugget 1 happy meal toy only large coke a Mcflurry. I checked the bag to see if I saw all the items it all seemed to be in there. When I got home I open the cheese burger wrapper and the burger was half eaten. Not sure if a customer ate half of it and returned it or an employee was eating while working and confused the burgers and put it back in the heater. Whatever the case is especially with Corona virus that is fucking disgusting. This isn't not the first time this has happen to me from this McDonald's. I went back to this mcdonalds and talked to a manager and she wouldn't give me her name she had no name tag or the owners name or coropates number health inspector number or any info!!! She didn't even say sorry. I DID NOT get my refund. She said she couldn't give me my money back. I called corporate and the lady took down notes and my info but said the owner probably won't contact me and they can't do much. I had to call Glenview police to situate this and get my money back and a phone number for customer service for Mcdonalds. This is absolutely disappointing and disgusting. I hope if the owner reads this he contacts me personally and apologies. read more

McDonald's - Bites taken out of the cheese burger. - Burgers Near Me - Glenview, Illinois

King of fast food always will be. Best fries in the game, can't go wrong. Big Mac is by far the worst menu item though

Place is ass It takes forever to get the food The food is made ridiculously poor No worker up front 90 percent of the time read more

The manager named Anna took care of the sarcastic drive-up kid. On the other hand we backed up and waited to speak with the manager. She stated she wished she had caught him in the act. Hearing this remark basically means that he is continuing his condescending behavior. No improvements. The only improvement is Anna. Thank you Anna. read more

McDonald's - Bacon egg cheese - Burgers Near Me - Glenview, Illinois

With recent events I have been in need to go to McDonalds to grab food on the go. But I did not expect for them to add hair in my fries! read more

McDonald's - a piece of cheese on a table - Burgers Near Me - Glenview, Illinois

Don't eat here!!!!!!! I got a chicken sandwich that was as hard as a rock!!!! Nasty!!!! Needs new management!!!! read more

McDonald's - a half eaten hamburger on a wrapper - Burgers Near Me - Glenview, Illinois

I'm having a McDanadsance; my 4 year old insisted happy meals after seeing commercials, Ryan's World , and seeing them (Golden Arches) all over. I haven't been to one in decades before her. They are tres different now- aerodynamic! Still nothing I want to eat, but I admire how they improved things. However, to me it's pretty expensive. It used to be a cheap meal. This location is really nice- giving Culver's some competition. read more

This place puts the Mc in McFun! You know what you're getting and since the restaurant is just fine there's no real problems. Whether is a McFlurry on a hot summer day or a quick and easy lunch for the kiddos McDonald's always serves a purpose. read more

This location is always jam-packed. Our little coffee group likes to meet here on Saturdays and sometimes seating is limited. That's how popular this place is! Plus, they are a tad higher priced than other McDonald's. I don't know why. The music in the bathroom is so loud (country), it drives me crazy!!!!!!!!!! Food always good and employees always very accommodating. read more

We live within walking distance of one McD, whereas this location is a short drive away. We choose to make the drive. This location is on top of things with the McD Happy Meals and just the overall experience (food, friendliness, etc.). They often have toys unavailable at other locations, and not once has a staff member become agitated when we asked for a specific toy. Instead they would go dig around (for a while), and often be able to find the one we were looking for. If not, they'll inform you when the next toy shipment is expected. This is our go-to McD. read more

0 stars close it down they robbed me used my points and I paid for someone else's order and left with no food

I don't know what's going on, but I'm not complaining. Sunday afternoon shift today was on point. Drive thru was super friendly, unlike I've ever seen at any McDonald's. Iced coffee on point. Thanks boys. MAGA2020 read more

One of our filet o fish sandwiches had bright green fibers from a sponge in it. When I called to complain the manager asked me 5 times to repeat myself and did not understand what I was telling her. She would not give the number to complain at the level above her. She did refund the amount when we went back there to the store and did give a rain check. However, we are all disgusted by what we saw in the sandwich. read more

Drive thru, ordered 6pc nuggets, fries and drink. Took about 15 minutes with only 2 cars in front of me, but everyone's short staffed these days so no biggie. As I'm driving away I pop some fries in my mouth. Ugh -- horrible, horrible fries. (I won't bother to describe them, since everyone knows how great "good" McDonald's fries are, and conversely how absolutely horrible "bad" McDonald's fries can be.) Sigh. Ok, again not a big deal, I'll just go back and ask for some fresh ones. By now there are 3-4 cars visible in each of the 2 drive thru lanes, so I check the hours on the door sign -- open until 10pm (it's 7:30pm). Park the car and head in -- only to find the door locked. I look around for any sort of "temporarily closed" sign and find nothing. As I'm jiggling the door handle, a manager (?) walks by inside. She looks at me, I hold up my fries and say, "I need fresh fries." She looks directly at me, turns her head and walks away. Seriously? So now it's back to the drive thru. After another significant wait, I reach the first window and ask for a manager. A gentleman comes, I return the food and ask for a refund, as at this point my nuggets are cold as well. This "manager"(?) struggles with how to process a refund. After a while two employees try "helping" him. Eventually, the female manager(?) who ignored me at the door arrives, and after a while I'm told the refund was processed, and given my refund receipt. I ask again why the dining room door is locked but get no answer. Home now, I look at the receipt and realize it's been processed for a refund of $0.00. Unbelievable. I know customer service is bad everywhere these days, but do yourself a favor -- unless you like horrible fries, long waits, inept "managers," and, apparently, throwing your money away, skip this location. read more

McDonald's - Hours sign that apparently means nothing. - Burgers Near Me - Glenview, Illinois

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As far as a McDonald's goes this was a perfect visit. Great management. Service was fast, store was clean and order was right. That's really all I ask for. We will be back soon! read more

I was told that tea was not a soft drink and I couldn't get it with my meal. When I did get it with my meal I was charged extra. Also got charged extra when I got a tea for a happy meal. If tea isn't a soft drink then why is out in the lobby. But I received a very nice email . Seems like they are scamming alot of people. Because I've never had to pay extra for a tea at any other McDonalds. Especially ones alot better than this one. read more

McDonald's - Burgers Near Me - Glenview, Illinois

Staff there has improved. Getting orders right even the special requests. Drive thru have been long lately at lunch - not sure if COVID related. I just started using the app the drive thru person has usually reminded me about it before I order. read more

Always the worst food. For some reason they can not get it right. Burgers halfway on the bun. Fries soggy and not crisp. Tried their cheese fries twice now. The cheese is like orange water. Not worth the money you loose to NOT eat the food. Simply poor service.....worse attempts at food ever. The employees don't know how to assemble the food. Then you call to complain...the phone is always busy. As if it is off the hook. read more

I have lived here for 20 years, this mcdonalds never got my order right. Its a disgrace to this neighborhood.

So I ordered my usual iced coffee this morning using the drive thru. As I pull up to the kiosk, a voice over the speaker blurts out "would you like to try ""some blah blah blah today"?, I reply "no thank you, I'd like an iced coffee"... Then suddenly a real live McDonald's person comes on and asks "can I take your order"... It's annoying because I always think a real person is asking me what I want... . Also, usually I repeat my order to the actual person taking the order, so I end up speaking into the kiosk microphone at least three times. Ahh whatever. Any way, to sum up my experience, I paid for and received my order just as I wanted. The people were friendly, and I drove away happy and content (after taking a couple sips of my iced coffee, which was satisfyingly good)... read more

If I could give zero stars for a fast food restaurant I would. My friends and I went there at 9:25 PM so we called and they said that they were open until 11 PM so we walked there in the cold and the door was locked. The man just looked at us and shook his head. We ended up going through the drive-through and we had to wait 15 minutes just for the woman to ask us what we want. The fact that the manager just looked at us and did not do anything it's very disappointing if you want to go to a place to wait 15 minutes for your food or just to even start an order this is the right place for you read more

This is a nice looking and newer McDonald's. It has a double drive-thru that moves quickly during peak hours. It also has plenty of parking space. I have only visited this McDonald's once. I probably eat at a McDonald's only a few times per year. Almost always when I am starving and unable to get food quickly and/or elsewhere. My meal was fresh and piping hot. The let down was the muffin that I was given. I noticed after I had started eating it that it was stamped (Enjoy by 4:21pm). Well, I was eating at this McDonald's at about 5:40pm. It would have been better if they had said they were out of blueberry muffins. read more

Very clean location with friendly and abundant staff. One of the employees overheard my 3 year old son tell us that he hopes that his happy meal toy is Batman and that employee made it happen without us even asking. We'll be back! read more

Don't come here. the tables are dirty, the floor is wet, and more. If that's not enough well when I was about to order the cashier and manager were arguing about cleaning the floor. Overall the staff for the most part was nice and friendly. But they should not have to wait to clean the tables after customer ask! I saw customers asking the staff members to clean the tables because there was nowhere to sit since it was so dirty! Other than that the food was good. read more

I asked for an egg McMuffin and it was burnt everywhere and they still gave it to us thinking we wouldn't check, and I asked them what that was and they looked at me confused. They didn't apologize not once, the staff was rude, and when we asked for another one the right way and parked on the side they asked us to park closer next time. Horrible service read more

They messed up a simple order and delivered the wrong food (it should have been a #1 & #2 meal). When discussed, there was no willingness to correct their mistake, just a recommendation to place an new order in addition to the mistake. read more

I don't frequent fast food restaurants but I've been here 2x's and the service has been so friendly. I have placed a bkft order both times for 20 ppl and it's been ready in 10 minutes. The restaurant is clean, well appointed and the regulars say hi to each other. I was very impressed. read more

I went to the drive thru with a few buddies and we ordered 5 10 piece McNuggets. First the man at the window didn't give my friend his debit card back so my friend had to run back and get it from him at the window. Then upon inspection there were only 4 10 piece nuggets in the bag. We had already waited 15 minutes in the drive thru and had to deal with the debit card incident. We go back to the drive thru and we say over the speaker that we only got four. A completely different worker (that we had not previously interacted with) answers the intercom and says "no the order is right we put 5 in". We say whatever and hope the other worker (who I assume is the manager) would be more lenient especially after the mistake he made with the debit card. He again completely blew us off despite a the fact that we had already been at this McDonald's for nearly a half hour and spent 40+ on food already. He said "you got 5 don't play with me" which was completely untrue. Absolutely ridiculous and I will no longer be supporting this location until there is a management change. read more

This McDonald's has made a lot of improvements over the years. The staff at this McDonald's is a lot nicer and more friendly than what it used to be 2 years ago. They make sure that the product they sell is fresh and very tasty read more

I kinda get confused every time I pull up to order and 2 different voices shout promotions at me before someone else pops up to take my order. Other then that, the staff is nice & the service is always speedy and accurate. read more

Best McDonald's I have ever been too. Excellent service and fresh food. And great staff!