Messed up a plain burger, 3 times and manager lady got upset we came back in to fix it and was super stingy. However the male working the window was super polite. read more

Tis the season! The US McDonald's is finally offering something special in its home country. The seasonal Grinch meal comes with McShaker fries and a pair of socks. There are total 4 designs of socks. The socks are randomly picked like a blind box concept. It was a fun experience. The dill pickle seasoning on fries were so good. The store was decorated with some Grinch decals. read more

McDonald's - what color of the Grinch socks am I getting? - Burgers Near Me - Fort Myers, Florida

Many times I'm just passing by and need some grub. I usually go through the drive thru on my way home. The food is always convenient as well as consistent. I ordered my favorite. Hamburger, small fries and but instead o coke I got a small chocolate shake. Everything tasted so very good. The shake was very creamy and yummy. I always love their fries. I enjoy the hamburger as the other burger selections are too big for my appetite. The staff is always on the ball. They keep lines both running smoothly and are always courteous. read more

McDonald's - Chocolate Shake hamburger & small French Fries - Burgers Near Me - Fort Myers, Florida

Literally no one in the drive-through line but still took 15 minutes somehow. The food we received was cold! Sandwiches and fries. Complete waste of money. Figure out who was in charge of oversight at 4:30pm on 8/2/27 and hold them accountable. read more

We ordered thru the app but the order was either ignored or forgotten . Sebastian was very apologetic and helpful with getting our order to us as soon as possible. He was very polite and took care of everything. Thanks Sebastian! read more

Lauren was very nice and quick to help us and we did not get our hash brown and was quick to go get us a hash brown that we were missing and the food was great read more

This place is a JOKE now. I have been going to this location for several years now, 4-5 times a week. It use to be such a friendly and exceptionally clean place! There was always someone cleaning the dining area. The place is filthy now, I can only imagine how they keep the kitchen clean based on the way the dining room looks. When I stopped seeing the old staff (many I knew by name) I inquired about where they were and was told the new owners fired them. Bring the old staff back! If I could give this location a negative rating I would. It has went from a solid 4.5 to a zero rating. The only reason I don't give it a 5 is there fries needed to be cooked a little longer. I'm sure this location has lost many of there regulars because of how the place is ran now. What a shame, use to be the nicest McDonald's I had ever been to. read more

Whoever works the drive through mic just mumbles and occasionally doesn't take your order. Manager is young and inexperienced, which is unfortunately paired with an extremely negative attitude and poor customer service skills. Staff rarely checks front counter. Always a lobby full of doordashers and customers waiting on orders for 10 and sometimes 30+ minutes. My final visit there was when there were homeless guys inside begging for food and money and scaring off a group of younger teenagers trying to place an order on the self-ordering screen. Come on, replace management, train your staff, don't tolerate beggars inside your lobby, and start getting orders out. It is supposed to be fast food and not feel like you're sitting at the DMV. read more

If I could give negative stars I would. Came with my family for breakfast this morning. Had a very simple order. Took the lady 15 mins to get the 4 item order rang in...our food was out sitting on the counter before my husband could even pay...getting cold. No one said that it was our food...we got it, it was wrong, they gave us only 2 hashbrowns that were SO OVERCOOKED...all the potatoes inside were cooked out. So my husband decided to order 4 new hashbrown thru the kiosk...the MANAGER...brought our hashbrowns out which were EVEN MORE OVER COOKED...we said these are very over done, that's why we ordered more. She started talking shit while walking away not addressing our issue. We wasted $10-$12 on JUST HASHBROWNS (that we couldn't even eat) for her to tell us..."IF YOU DONT LIKE IT YOU CAN LEAVE."Really? That's how you treat your customers that have already had issues with the restaurant you manage....Pathetic. That manager needs to be fired. She should not be in that position at all...part of being a manager is making sure everything comes out right and that the customers are happy. She was so rude and then started yelling at us from behind the counter telling us she don't care and we can leave now. I HAVE NEVER EVER been treated that poorly anywhere for something we didn't do. This is for sure a McDonald's you see on YouTube and TikTok where a customer throws a drink over the counter at someone because they are so rude.... If your not happy with your life working at a McDonald's...or anywhere...change something! Don't take it out on paying customers. THIS ISSUE NEEDS TO BE ADDRESSED! read more

Ordered online. No one at first window. Went to second window. Told we had to stop at first window. Said no o e there just give us the order. Told us to go back around to first window. Said no one there. Woman slammed window shut. read more

My number one was cold. French fries cold and shriveled up. Milkshake melted. At about 1145 nobody in the place.

I sat in the drive-through for 30 minutes, and then they made me go to reserved parking spot one. I already paid my money and had no way just leaving. I will never be going here again, it feels like days have gone by waiting for my food read more

McDonald's - Waiting 40 minutes for my "Fast Food" - Burgers Near Me - Fort Myers, Florida

This is the worst McDonald's in America I would say. I have traveled all over America and frequently go to a McDonald's. If I could give this one less than one star I would. Constantly out of things, unfriendly employees, couldn't get an order right if their life depended on it. Just awful read more

Fast service! Employee even was off shift and got us fries when we were missing them! Amazing fastfood! Extra tall ice creams!

Literally the SLOWEST McDonald's on earth! I'm not sure what is wrong?! Management, ability, being alive or what but, seriously this HAS to be the most ignorant group of employees all jumbled together. If you are on any sort of time schedule drive right past this spot. read more

So bad, people are so mean you don't even get your full meal. We ordered two meals gave us one fry never come to this place it's awful.

Terrible service and an employee with an attitude. Ordered with a buy one get one for $1 special. Showing the cashier this on my phone thru the McD's app. He didn't give me the special. He asked if I wanted that refunded. I said yes. Of course he had to get the manager. Manager comes and says he took care of it. Got the crispy chicken sandwich and it was terrible. Wasn't going to complain in fear of what we would get back. Just threw the sandwich away. We got home and I noticed my credit card was charged for another chicken sandwich and I was never credited for the original error. We won't be going to this McDonalds again. read more

McDonald's - Soggy plain "crispy" chicken sandwich. - Burgers Near Me - Fort Myers, Florida

Have been waiting in the drive thru for 30 mins, even ordered ahead of time on the mobile app. This is a common occurrence, it seems like they only have one person working, taking orders, making food etc. read more

Worst McDonald's ever! Took forever!! Have never been to anyone's drive-through, much less McDonald's, that was this slow. Very aggravating because you can't get out a line once you get in. read more

This is by far, can't even be compared if I resorted back to my childhood, the BEST McDonald's I've ever been to. It's a bold statement thats sure to upset some but hear me out. I stop here often on my way to work. Mostly because I'm dreading work but also breakfast is the most important meal of the day and sausage burritos are delicious. I realize being The Duke of several McDonald's is probably a poor indication of my health. Less than a week ago I stopped in to grab my breakfast and ordered right before their power went out. So here I am, stranded in the drive-thru cursing the innocent car in front of me unknowing of the situation. Finally, get to the window and am told whats going on and that, due to the circumstance, breakfast is free. My favorite price! Just so y'all know, free McDonald's tastes infinitely better than any other form of McDonald's. Fast forward to this afternoon. My fiance normally makes me a sandwich for lunch but we stayed up late and I woke up lunchless. Not a big deal. So I skipped breakfast, headed to McDonald's for lunch (this is sounding bad, I know.) The poor girl at the first window accidentally hit cash instead of credit when I attempted to pay. My first instinct was frustration, but after the employee told the manager of the situation she just handed my card back and said, "This one's on us." WHAT?! One week and two free meals. Cloud 9. But that's not the point. It was awesome, don't get me wrong, but that's superb customer service. No need to hold up the dozen people behind me for $4-$5. Staff here is always super friendly and have yet to get my order wrong which is a rarity. I can't say that about any single other fast food restaurant. Bravo. I do love free though. read more

This place has really gone downhill. Untrained cashier. Grumpy manager. Slow, slow, service. An employee in uniform was asleep with her head on one of the tables. With a long line of people waiting to order, the cashier would take one order then disappear out back and come back 5 minutes later. read more

Wow I was raised on McDonald's food. Always a treat but tonight I received stale cheeseburgers Overcooked hard buns The food has gone down tremendously!! So sad to have a lifetime go to favorite fall thru the cracks. It is this store alone! Go anywhere else and receive the food you grew up on. San Carlos near Fort Myers beach read more

This place isn't even worth one star! This was the closet fast food to our hotel room and ended up wasting over an hour try to find somewhere to eat. We waited 20+ minutes in line and several people had gotten out of line in front of us. Once we got to the place to order we sat there for an additional 10 minutes without anyone saying anything. We eventually had to leave because the wait was so ridiculous. My suggestion is to drive the additional 10 minutes and go to Sonic, which was the only other place open until the time they were supposed to be in the city. read more

food was hot and delicious, service was friendly and fast. Not a single complaint from me, will definitely be back.

We drove all the way from Michigan and haven't had any food. We sat at the speaker waiting for a good two minutes, nobody answer so we put the truck in reverse and pulled forward still waited so we ended up pulling forward seen other cars in line and we waited so we can order our food at the window because you know... there was no communication. We asked the lady if we can order something because my boyfriend said we were waiting for like almost 5 minutes and she really said "sir you weren't waiting 5 minutes my headphone set died for like 30 seconds you're going to have to go through the drive thru again" I thought it was really rude because for her to say we weren't waiting 5 minutes well we sure were waiting MORE then 3 minutes. read more

This is the worst McDonalds we have ever been to. We tried twice and found food to be of questionable quality. Fish had to be dumped and the chicken delux must have been around for a while before being served. Never again for that location. Not too far away is Wendy's which is better. read more

Am I really writing a review for McDonalds right now? I had to. I have not been to a Mc'ey D's in years .. I can't even remember the last time I've been to one . Years! Loooong time , but when an ice cream craving hits late night, you don't want to get out of the car, and you're really desperate, you do what you gotta do to fulfill the craving by any means necessary. So, I know it's been a long time , but has the Mc'ey D's Sundae Shrunk or have I just gotten bigger ? Lmao! The serving was like 5 year old size. I literally could hold the sundae between my index finger and my thumb. Lol Maybe it was a sign that I shouldn't be eating that stuff. .. and what's up with the nuts on the side served up in packets? We have to add them ourselves now? Mc'ey D's making me Work for this mini ! Just the whole thing. Amusing. Wow. I don't even know how to rate a McDonalds. What am I supposed to do, give them a 1-2 star? No, I can't completely kill them. They were always there for me , back in the day, when I was in my early 20's coming home after many buzzed nights from the club. Bada ba ba ba baaa, I was lovin' it . Them and Taco Hell . I've always like their fries, and I read a couple of years ago they rejected the use of GMO potato. Is it true ? I don't know, I'll have to google that . read more

McDonald's - Are my hands just big or has the MC-E-D's Sundae Shrunk? - Burgers Near Me - Fort Myers, Florida

Filthy, dirty bathrooms and small dining area with very slow and poor service. AVOID. McDonalds should pull their franchise from this store. HIDEOUS!!! And to think this location was closed for months to make improvements. They made it worse. MUCH WORSE!!! Try the McDonalds at College and Southpointe if you want a good McDonald's experience!!! read more

McDonald's - Even with no crowd the staff can't keep up! - Burgers Near Me - Fort Myers, Florida

I wouldn't even give this place a star, worst place, I don't go to McDonalds very often, but I went to get my mom a McFlurry and the person taking my order was very rude, i ordered the sweet and salty mcflurry and she said what are you talking about, we have one with pretzels I said yes and she said well I don't know what it's called! Then the girl who handed me my order didn't say a word just tired at me with a blank look on her face! I said could I have a napkin please she handed it to me with same blank stare nothing said, and they want how much an hour? Does the manager even care? Does the corporation read any of these? read more

This McDonalds has 9 cars in the drive thru and we are watching the workers mess around and dance instead of making food and working the drive thru and cooking. The dining room is closed and I'm guessing there is not a manager on duty. We've been sitting in line for 15 minutes. read more

Thank goodness for late night McD's! Nothing else is open and I'm starving after checking into the resort on Sanibel.

This McDonald's is the absolute worst McDonald's in the country. Bold words but so true. Would give zero stars if the app would allow. There is no such thing as fast at this restaurant. 30 minute drive-thru service is normal. Don't request anything special. They won't do it and worse, you will be given attitude from that moment on, which will be a long time. Avoid this place. No one needs McDonald's fries this badly. read more

This McDonalds is so wonderful! One of the managers, Joshua Graham, took my order and he was very fast and friendly. Then my meal was ready for me before I even finished paying! The food was hot and fresh. As I was enjoying my food I noticed how the workers really acted like a team. They worked together and communicated with each other in order to be successful. Most importantly even when they were not with customers they were still smiling and they looked like they really enjoyed working at Mcdonalds. read more

McDonald's - Great coffee in a beautiful store - Burgers Near Me - Fort Myers, Florida

Online said open 24 hours. Placed AND PAID for an online order just to arrive and the woman at the door to tell they are closed and can't fulfill the order i already paid for. Says they'll do it at 5am. It was 4:50. She went and sat and played on her phone right in front of us. older dark hair lady. horrible customer service and i even asked her why she felt the need to be so rude. it's YOUR STORES ISSUE read more

Worst service ever at Mc Donald's that I go to daily. The girl in the drive thru mumbled so bad and completely screwed up our order. Got the order at the end and it was cold and we ended up tossing it andcwentctonanorhervplace read more

Horrible service sat in one of the lines for 15 minutes and they took the other lines order ended up pulling up to the window to speak to the manager she didn't say anything to us just looked at us like we were stupid and walked away WILL NEVER GO BACK TO THIS MCDONALDS !! read more

This mcdonald's sucked, I am originally from MN and this place is close to where I'm staying I arrived at this restaurant at around 10:30 and it was decently busy for being 10:30 pm... but my family ordered a reasonable amount of food. Took way too long and they were very under-staffed. Mediocre food. But boy were they understaffed.... do not recommend if you're impatient like I am read more

Please hire more people so the poor guy working his ass off in there at night time doesn't have to do everything by himself and so we don't have to wait 45 minutes for a meal after work . Ridiculous having one guy work an entire restaurant at 10 pm on a Saturday night Cmon he does not get paid enough for that atleast give the man a raise read more

I've been to this McDonald's 3x and have had good experiences. I go during the day and the food is fresh. Staff is friendly too. I'd like to try it later at night and will update my review when I do! read more

Absolutly terrible. Every time i go to this spot they are closed because "not enough people are working". Dont give them your money.