The LOCATION MATTERS! When you order from McDonald's. You're not expecting a 5 star experience, honestly, not even a 3 star experience BUT this location is 5 STAR. I had Sidel assisting with my order today who when he realized I hadn't had a good day and the app was struggling to work properly, he promo'd my fries. Although it wasn't his fault that the app didn't work, he made sure my meal did. Also, the manager stopped by at the second window to collect my payment, he did let me know that they had a rush inside, which I did see nearly 30 children at the cashier. The manager helped me to understand that due to the rush they would have me wait for my food at the drive-through parking spot. Next I met, which I did not get his name, a black guy that brought me my food and then continued to say "thankyou for waiting, have a great night" even though I could tell they were very busy. It really is the little things that add up. And I'm glad this McDonald's is still running. Thank you McDonald's for having a good team! read more

McDonald's - Burgers Near Me - Farmington, Minnesota

This is the worst McDonalds on the planet. Employees obviously have issues reading in English. I order on doordash and every single time, half my items are missing. Tonight I had to drive back to the store for a missing happy meal and the manager berated me like I'm trying to steal from him. All I want is to feed a 3 year old!! They are the rudest, most ignorant staff ever. I will never in my life order from here again. I will drive 20 minutes out of the way and open the bag while I'm there because they are so horrible!!! Never go to this McDonalds!!!! read more

One of the worst McDonald's I've ever been to. Consistently wrong on orders and cold food. I'm done. Thank God they're opening the new one on Pilot Knob. Hopefully different owners. read more

One of the only McDonald's that is consistently out of Coke. That is a staple drink to go with their food and they somehow cannot manage to have it in stock regularly. Place is obviously managed very poorly! read more

The stars speak for itself. I didn't realize how bad this McDonald's was till I experienced it for myself. I had a limited amount of time on my lunch break and that's exactly what this location wasted. There were no cars at the drive through, however before ordering I was told to hold on a minute, after about three minutes another car arrived at the second drive up. The employee told the second car to hold on as well, after about a min they took his order instead of mine, I figured they didn't know I was there anymore, so I went inside. I waited for another 5 min before someone showed up to take my order. By the time I got out of there I had to eat while I drove back to work since they wasted all my time. As far as the food goes, the burger was not that hot and the cheese was cold. This was the first and last time I will ever go there. My last word of advice for all future patrons, trust the stars, avoid this McDonald's. read more

McDonald's - Inside ordering kiosk - Burgers Near Me - Farmington, Minnesota

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Very disrespectful staff. First guy at the pay window asked if I wanted cream or sugar in my coffee. I said no, Guy with blue eyes and blue gauges at second window and me coffee with cream, I asked if I was able to get a different one with no cream. He then said "why didn't you ask for that at the window". I said I did and he goes well it's not on my computer. I said I didn't think it was your fault. Guy with blue eyes and blue gauges and says, "I didn't ask if it was my fault". And then have me a coffee with sugar. read more

We went here today and had a great experience. Super friendly staff. Very polite! Smiling and happy to help. They made an extra ice cream cone and gave it to my son for free! it was super clean inside! Same consistent food you find at any McDonalds. My ice cream was good and my kids enjoyed their burgers and fries. The only thing that could have made this better is a play area for kids. read more

When did McDonald's start serving burgers medium/medium rare? I brought it back to show them. I walked in and there is a couple having lunch inside and other customers came in after me. We are standing there waiting but no one at the counter, an employee sees me but makes no contact and does not notify anyone of us standing there waiting for service. After waiting the MOD finally walks out. I asked to speak with her in private so other customers dont hear our conversation. The MOD advised me McDonald's has high food safety standards and they temp the burgers and if it hits the correct temp then it's good. If this is correct then please explain why it's still pink in the middle??? The MOD stated she herself tempted the food for lunch service and said it could have just been an isolated event and she will check it again to ensure this does not happen again. Kind of late now if everyone that was served got food poisoning. I want to keep business in town but how can I do that when the food and service is not even mediocre. Local Farmington residents deserve better then this. Workers there need better leadership and quality control of there product. Perception means a lot, I say that to say this, there should not be garbage, and food littering the floor in your work area. When I see that I tell myself if they can't keep things clean in plain sight I can only imagine what is happening behind the scenes. You have lost me as a customer. I would rather go out of my way and drive to Lakeville then to go back to this McDonald's. read more

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We went during construction when the restaurant was closed inside but the drive thru was open. Our breakfast sandwiches and hash browns were all hot and the order was accurate. Staff were chatting to each other and basically ignored us. read more

I would give negative stars if possible. The lobby is never open, always one lane only in the drive-thru. The employees are rude and disrespectful. They either get your order all screwed up or it"s cold. Heaven forbid you say anything,they act as if it"s your fault. They never have a manager on duty to speak to,call the store and you get hung up on. This is the worst place ever,go anywhere else. STAY AWAY FROM THIS PLACE!!!! read more

Disgusting Service! Opens at 6am, came at 7:10am! Waited 12 minutes to be waited on! Your machine for smoothies wasn't working! Staff could care less!!!!! Won't be back EVER!!!! read more

Ridiculous... plus cold, not room temperature, cold fries and old nuggets... just gross. Such a disappointment read more

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Worst McDonald's I've ever been to, I stopped by last week on the way dropping my daughter off for dance and they gave me a chicken sandwich with no bottom bun, today did a curbside pick up wait 20 minutes, I go in to ask what was taking so long every body acting like they didn't know what was going on. Never again will I come back to this location. read more

The workers here are very nice and caring! The noble order was screwed up and one worker came out to confirm of that is what I got! They serve hot and fresh food! Best McDonald's in Minnesota! read more

This McDonald's continues to have complaints. It is known by the locals as a bad place to go with young workers who are rude, wrong orders and other complaints. People even resort to complaining on FaceBook about this place and nothing seems to change. It almost seems like they do not have managers or older, more responsible people working there. I avoid this McDonald's at all costs. If it was closer to town it would be much easier to just go to another fast food place, but Farmington is limited to fast food choices and none of them are very good. When going here it is a roll of the dice if your order will be correct. They must hand out a lot of free meals costing the owners money. I can't believe they do not see what is happening here. We were excited when they built this place initially but it doesn't even live up to the bad fast food stereotypes. read more

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This place is horrible! I'm not sure if every McDonald's is but this one is the "new" Walmart! Horrible, horrible! The wait is long even tho you're the only freaking car in the drive thru. Order is wrong and mess up! I order a bacon clubhouse and that shit look nasty & I order a Big Mac and had freaking ketchup in it! read more

McDonald's - Bacon clubhouse? More like shit clubhouse! - Burgers Near Me - Farmington, Minnesota

Fairly typical for a McDonald's. Rest rooms were clean, dining area was clean, parking lot was clean. Order taker was pleasant and got the order correct. A little pokey getting the food, but not too bad. The dining area has a fireplace, not something you see at al McDonald's read more

McDonald's - Double cheeseburger and a large unsweetened tea - Burgers Near Me - Farmington, Minnesota

If you want to experience the worst McDonalds in the history of the franchise go here. I live in Farmington and stop here on occasion ONLY cause its convenient, I guess they got me on that one, but they are lucky they have no competition or they would not survive. Went Yesterday on my way into work and arrived at the drive thru at 10:57am. I ordered 2 hamburgers and small fry, pretty simple right? I had 2 cars in front of me, and many more pulled in behind me. During the wait a couple cars left the line in a rage and sped around to leave. By the time I got to the food window it was 11:17, 20 minutes later! Im at the window another 2 minutes or so and the employee asks me to pull ahead and wait in the designated parking space. I responded "I ordered two burgers and a fry, I don't understand" Furthermore, they did not ask either of the other two cars who waited for a combined total of 20 minutes to pull forward, I could go on and on about this place, it's a joke and I feel bad for anyone that works there and has to deal with a steady stream of angry customers due to the managements incompetence. read more

HORRIBLE !!!! Go to rosemount if at all possible my order was messed up missing the hot cakes but I had the syrup, my eggs tasted and looked like they sat overnight !!!! At least the customer service was good !!!! read more

I was happy when McDonald's decided to come to my town. But it seems like this particular location has trouble managing the lines... Especially in the drive-through. I like to bring my son for breakfast here before school once in a while... But it often takes us so long to get through the line that I can barely get him to school on time. You could say that maybe I am not allowing enough time but I think 20 minutes should be more than adequate to get through a drive-through. Perhaps my biggest pet peeve with this particular McDonald's is that when you order multiple drinks they always put the drinks in a drink carrier.. I find this quite wasteful. I always make a point of giving the carrier back because my car has more than enough drink holders for what we order. I would like to see the workers ask whether or not a carrier is needed before making the assumption. read more

McDonald's - Burgers Near Me - Farmington, Minnesota

I was getting my food through the drive trough and a girl named Samantha at the second window was very disrespectful. She stuck up her middle finger at one of my friends in the back, i looked at her and then she gave me the finger! Wont be coming back anytime soon! read more

This particular McDonalds seems to have serious organization issues. They can't even take a simple order.

Horrible service. I had to stand and wait at the cash register many times for way too long. 50% of the time, my food and coffee is made wrong. A couple times they didn't give me the correct amount of change back. read more

This is one of the top 5 slowest McDonald's on the planet! If your wondering why there's a long line at 8:30pm it's because the people that came at 5 pm are still waiting! Try again with no change, this is still the slowest McDonald's on the planet! The cars that don't get stuck usually leave the drive through to avoid be stuck. This place needs help bad! I am writing this and the last while waiting. read more

I ordered food online and was not able to pick it up. When I arrived at the McDonalds on Knutson Drive at 8:40 PM there were orange cones in front of both drive-through lanes and a sign on the door saying they close at 8 PM because of a staffing shortage. Its obvious that the owners could care less about wasting their customers time. They did not update the store hours online with google, Apple Maps, or the McDonalds mobile app. read more

Terrible management. Terrible service! Most incompetent employees ever! Every single time i go here, I am pulled ahead to wait for my order every single time, no matter what I order. I was in the drive thru and put in my order and the guy working actually said "could you repeat that I forgot what I was doing." Then I get to the window and he asked "Was your total ____$" and I say to him "I don't know, is it." And he told me He didn't know how much my order was. I used to work at this location and there is literally a picture of the car on the screen, you click it and their order pops up. It is not that hard! The manager Angelica is rude and disrespectful. I want to slap the stupid look on her face every time I see her right off. F*** this place! If you can't even get a McDonald's order right EVER you need to reevaluate your life.! Do not go here! read more

I wish I could give this place a "Don't ever go there" review. HORRIBLE service and horrible food. Worst McDonald's I have ever seen. read more

The guy ordering in front of us warned us. It didn't take long to completely agree with the guy. Terrible Terrible service. Ar** didn't even look at us after we paid he tore off the receipt and basically tossed it at us. We had a front row seat to the most awful customer service show towards several other customers. One lady basically walked away laughing at the ridiculousness of the whole thing. When they brought out our two shakes and fries the worker tossed down the try on the table didn't say a thing until he realized he had forgotten the table number he asked us for it and walked away. It was obvious those kids hated being there and had no direction or guidance on what good customer service is. Dissatisfied, disappointed and won't ever be going back. read more

Ordered 2 McDoubles with ketchup and extra pickles. And the crew must've decided we didn't want cheese. What??! Why? No cheese put on our McDoubles. Also very SLOW in drive through. read more

No quality in the preparation of making their sandwiches. Fast workers are complaining that they want $15 an hour and they dump the whole order of fries in the bag and the New 1/3 Burger I ordered looks like a .3 ounce burger. No lettuce or tomato on the sand which. Poor quality. Granted, nothing but kids working here. read more

McDonald's - Burgers Near Me - Farmington, Minnesota

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I was down in Farmington with my wife, and she wanted some ice cream while we were down there. We thought we would stop and get some cones at McDonalds. When I went in there were other people already in the lobby. According to my Yelp check in, this was on the 8th. There was a manager with white and black hair who raced out from the kitchen with a cigarret in her hand like she was about to go on a smoke break. She came back out from another back area maybe 30 seconds later throwing keys and shaking and banging the fry baskets around. At this point I had been standing in the lobby with several other people for nearly 4 minutes. My wife had just come out of the bathroom, and not once had any of the employee's even looked over in our general direction. At this point we decided that we wanted nothing to do with this McDonalds and we walked out. As I was in the car making sure to check in on Yelp so that there was in fact a record of me there, the manager ran out to her car. I guess if the customers walk out of the store that free's up time for a smoke break? Culvers in Apple Valley had lots of ice cream, and the people there all treat you like you are the president or something. read more

Never written a yelp review...until this place. I get these are high school kids for the most part. I just don't think it's possible to screw up 8 out of 8 orders without trying or still thinking it's 4/20. Repeated and "confirmed" order 4 times. Drinks were wrong...missing 3 out of 4 McGriddles! Surely they could get the big breakfast correct? Not these geniuses..missing the pancakes. The sausage egg n cheese biscuit became a sausage biscuit..missing the egg and the cheese! The iced coffee CAN'T get screwed up. These clowns figured out a way, wrong coffee. Went inside thinking we probably got the car behind us order it was so bad.. had a receipt, was told that's what we must have ordered. Surely it must have been all the "reconfirming" of the order that WE did...couldn't have been the high school girl who had us repeat the order 3 times because he kept screwing it up, then the money taker high school girl read us back the order...still wrong and we corrected her twice. Either Farmington public schools are failing or the gene pools in Farmington are getting a little closer than human nature would like. read more

The worst.Icecream machine broken every single time we try to go there.

My Daughter and her boyfriend decided to buy presents for the Ronald McDonald house this year instead of exchanging presents. Tonite when she dropped them off, an employee called her dumb for doing it, yes he thought that she had gone, but she hadn't made it to the door. I am very disappointed that the first time they decide to share a gift to someone in need this is the "taste" left in their mouths!!! Also disappointed that we will not visit your McDonald's again! Please ask your employees to keep negative thoughts in their heads-because next year it will not be our first choice and feel bad that we will now think of this when we choice who to donate to next year read more

Great service! I'm a coach and had a tournament in Farmington. The bus stopped here to eat three times and no complaints at all! Thank you so much for dealing with my 7th grade girls and being great every time we came. read more

The dumbass put a broken ranch in our bag and didn't care and just gave it to us. Made a huge fucking mess of the bag. And our tenders were old as hell. DISGUSTING. Can't imagine I'd ever come back. read more

Being down the road from our house we have continued to go to this location despite the terrible service time after time. Shame on us I guess for continuing to go back. From now on we'll drive the few extra minutes down to Rosemonts McDs. Farmingtons drive thru constantly parks us even though we're ordering just two meals and their answer to the wait is to give us expired free meal coupon. They NEVER get the order correct. Today we received what was obviously a different order. Worst McDonalds ever. And never order something special like no ketchup, all they'll put on it is ketchup. Save yourself the annoyance and go to a different location because this one seems to be setting the bar for terrible service. read more

Extremely poor service. I once ordered a coffee in the drive-thru and was instructed to pull ahead. Say what? For a coffee? After waiting several minutes I left my truck to walk inside where I found several employees standing around. I used to stop there in the morning to order a breakfast to eat inside. The TV is hardwired to Fox News. You can't change the channel so I used to shut it off. I quit going there altogether. read more

WORST MCDONALDS EVER I'm literally standing at the register and the girls are looking at me and kept working , stare at me and look away over and over . No help whatsoever. Are you EFFING kidding me. And of course there phone number is invalid. read more

Been coming here for every summer now. Still in bad business! had ordered 4 fries and they only gave 3 and the fries had spilled inside the bag. Had to go back up and ask the 4th fries we had ordered. We also asked for a slushy, It was polite of them to come and tell us that there isn't any ore slushy and asked if we wanted something else. Honestly, I wouldn't recommend to come back here every time I'm at this mc Donald, our order are always messing up. read more