Clean location with a good amount of seating for the size of the spot. Food was as ordered - nothing was missing. Tried the new snack wraps and was a bit disappointed that there wasn't as much chicken as expected (or as much chicken as there was in the original snack wraps). The service could be more efficient. Ordered on the app & there wasn't a good system for picking up my online order or knowing when it was complete, so I had to ask. read more

McDonald's - Ranch Snack Wrap - Burgers Near Me - Dorchester, Massachusetts

Idiot worker does NOT know what a Chicken McGriddle is, slow slow slow service on top of their weird attachment to mumbling instead of speaking to the customer! read more

I wish I could give this McDonalds NEGATIVE REVIEWS!!!!!! First off they don't have a drive thru quite honestly I don't think they could handle it if they did. They are doing Grubhub & Ubereats and I think they need to stop they cannot handle it. The store did not have fountain drinks, the DISTRICT manager had to go up the street to buy 20oz sodas to give with meals! I ordered a coke & a large fry with sweet and sour sauce. Apparently someone removed my order from the screen, so they weren't working on it. 15 minutes of waiting I went to the counter & they got my order NO APOLOGY, nothing. This is by FAR the worse McDonald's I've ever been too or seen. read more

McDonald's - AWFULLLLLLL! - Burgers Near Me - Dorchester, Massachusetts

First time at this McD's, I was driving by and wanted a Shamrock Shake. Should I have just kept on driving and either gone without or gone to the one near my home? Yes! 2:30 PM on a Thursday, it was a zoo with people waiting to order (only one person taking orders, I was 7th in line) and so much chaos behind her with people getting orders ready. I can't imagine what it is like at lunch or dinner times, but I won't be back to ever find out. read more

We waited way too long. This is terrible service but the food was good if it matters after waiting almost 50 minutes. We ordered on the kiosk because there was nobody at the register, which is really bad service. It looked like they had so many online orders that they weren't paying attention to the in person customers. There were around 7 people waiting for their food and waiting for just as long as us. One lady even waited 30 minutes and had to ask for a refund. I can't believe I waited this long to get some drinks, sandwiches, a burger, nuggets, fries and cookies. It is not FAST food anymore if it takes this long. If you really want your order, order in advance online. Do not walk in and expect to get served quickly. Note: they recently had a renovation and it looks so much smaller inside, and you can't even get napkins or drinks yourself. It's pretty bad. The small kiosks take up maybe 20% of the small space. read more

Kudos to this McDonald's they have a large American flag in the parking lot and they have it at half mast. Now on a better note is a small corner location with a triangle shaped eating area with only a few tables and chairs I only purchased a coffee but the staff was helpful and polite in my coffee came out perfect I give this location of McDonald's a solid four stars read more

Rip off McDonald's, it's smells dirty and there are constantly flys behind the order counter They rip you off on portions, 3.75 for a large fry but it's half full check your order before you leave The no drive though is miserable too but i understand why, it takes forever for orders to be filled so it makes Sense, i know it's McDonald's but common read more

McDonald's - This is a large fry, and no there is no loose fries in the bottom of the bag. 3.75 for this - Burgers Near Me - Dorchester, Massachusetts

The workers are lovely but the manager is a real piece of work. Towed my car after 5 min when I WAS LITERALLY RUNNING A QUICK ERRAND AND THEN BUYING A HAPPY MEAL. If she had waited 5 min she would've got my business, but instead she wanted to make a cut from the towing company. Please reevaluate your business practices. I only have one car and this is a major financial burden. I am really disappointed and will never go to this McDonalds again. read more

First time at this McD and it's the SLOWEST I've evere been to. Took 20 minutes for a Mcchicken and fries. There is only ONE person putting food in bags... read more

This is a very small location and no drive thru which is shocking because they can build one! The Parking lot is small too!! The customer service was good and quick! The location is clean too. They need to put the napkins out like the soda machine. Very small for a big group of kids! read more

McDonald's - Cash register - Burgers Near Me - Dorchester, Massachusetts

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New building but same crappy staff and service. Ice cream machine still "broken". Every time I go there I need to get my order replaced 2-3 times before they make it right and it's not a complicated order at all. I once order no mustard and it was all mustard. I have a mustard allergy read more

This is probably the worst mcdonald's i've ever been to. The workers are rude, they mess up almost every order, all of the fountain drinks are either flat or don't work and the ice is never filled. If I could give this rate negative I would read more

They can't blame their incompetence on COVID. This location was awful before, now it's worse. The orders are always wrong and they overcharge when you upgrade and then give you an even smaller drink, does not make sense. read more

Horrible customer service and team does not know how to ring the register. Recently renovated and self service machine broken. No drive-thru, but to be honest, they would not be able to handle the traffic. I was given the wrong order this morning. Stopped in on my way to work...asked for sausage, egg and cheese biscuit and gave me bacon instead. I ate it because I was already 30 minutes away, but paid big consequences as my stomach ached all day. I returned to the same location after work and the manager Sonya was called from the back by an associate while still taking a personal call and told me I have to wait and speak to a manager in the morning. She stated that there was nothing she could do because she works the afternoon shift. Unbelievable. I will be following up. There was no GM info posted just a phone number that went straight to voicemail. Once this is resolved, I will never step foot on this location again. DO NO EAT HERE. You've been warned! read more

how dare you lead people off the highway to come to this ridiculous mcdonalds with mo drive thru and a long wait. what a waste of my time.

The food here is just as good as it as it is in any other McDonald's. The service isn't bad at all and my food is always nice and hot when I get it. The only thing I can say that I don't like is that this particular location has a very small seating area and there have been times that I had to wait a few minutes for a seat to open up so that I could enjoy my meal. They also keep the place very clean and that is very important to me when picking places to eat out. read more

Every time we come here there's a problem. The staff is rude! The general manager condones their bad behavior and doesn't do anything about it. My husband went in to get the food and I went in to use the bathroom as I'm pregnant and the kid behind the counter isaiah not only was disrespectful but rude to me. I was only half way in the door before he even turned to me and said the F****** bathroom is closed. Not even knowing if I was in there to order or not. My husband went in to speak to the manager about it and instead of handling it she stuck up for him. I'm not sure what type of establishment you run but your employees and manager need better training on how to talk to customers. read more

I ordered Uber Eats from here tonight (2/13/21) and the order arrived in 10 minutes, perfectly packed. I also had to call the store regarding an error in my order and the woman on the phone was so kind and helpful. read more

Below par McDonalds even though they are supposed to be standardized nationwide. Small parking lot, not dive thru, and ghetto type atmosphere. Don't go at night as gang members both work here and hang out here. Once at night, I witnessed a gang fight and fortunately cityy, state, and county police showed up. The food is mediocre and the service not so great. read more

no drive thru need i say more? cashiers not very bright or communicative. only mcds i know of with no drivethru... and its a huge building would i come back... nah not without a bulletproof vest.. read more

The service does take a while so if you're in hurry this might not be the quickest place for food. I will commend that the restroom was in clean conditions when I went. There was plenty of seating and parting and the food was ok. read more

I agree with most of the previous reviews of this location. The service is very slow & there is usually only a handful of people working. The waiting area is cramped & they never use the number system on the receipts, so that leads to confusion galore. This is after their remodel!!! They should reopen their drive thru but I would be frightened to see how long & home much gas one had to burn before your order was delivered. The parking lot is dark & the warning on the door about hoods makes this location kind of sketch. read more

McDonald's - the outside of a restaurant at night - Burgers Near Me - Dorchester, Massachusetts

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Sorry Mcd's Here's my experience here One of the employees begging me for my last smoke Obnoxious 14 years olds pouring their crappy Boston Vodka into MCD's cups. Waiting 20 minutes for a Mcchicken I mean seriously how long does it take? I worked at the Mcdonald's in Downtown for 4 years which was like 5 times as busy as here at least and we were NEVER that slow. The food itself is fine. But the service is so damn slow. You're better off going across the street to Windy City. read more

Love it when People review mcdonalds on here like we check yelp for mcdonalds before we go

This McDonald's comes through for me consistantly! Great customer service, friendly employees and good food. Whether I order in person or on uber eats they've never got my meal wrong and have gone above and beyond whenever I've forgotten an item or needed a change. read more

Slowest McDonalds ever. Most McDonalds are slow, but this one trumps them all

You're typical McDonald's but my rating is in for the food or service. This is my 3rd time there and every single time you connect to the Wi-Fi you Can't access anything.. I actually had to drive down the street to do this review. Nothing worse than stopping for lunch and having to stare out the window for a 1/2 hour. This is 2019, you have to have good Wi-Fi. Last time I will be here read more

The older blonde manager is rude. Came for icecream she says the machine might not be cold so I say its okay I dont want it. No biggie. She makes us get it anyway saying itll work. So we pay and wait. I see her wipe her hands on her butt. No hand sanitizer after and holds the cone at the bare part to fill them. Theres a wrapper on all the cones why do you feel the need to give me your butt germs on my icecream. She gives us this small melty mess. And Im like why did you insist on us getting these if the machine doesnt work. She gets mad at me and says well we gave you a lot of icecream more than what we're suppose too. Its like half the amount because shes afraid itll melt. Dont act like youre doing me a favor by selling me melty asscream. I literally told you I didnt want it if machine wasnt working. It was busy, she should be glad I didnt embarrass her in front of everyone by saying I saw her wipe her butt and touch my icecream. Gave it to my dogs in the end. read more

The food is the same as every other McDonalds. You love it or you hate it. My biggest complaint is the service. Sometimes it's just beyond slow for whatever reason. It's gotten a lot better as time has passed, but could still improve some. read more

I can't believe this is my first check-in at this location as I have come here on last ditch efforts many times. Well anyhoo... aside from the fact that there is no drive thru (but this location would just add to the already massive traffic jams that pulling into and out of the parking lot cause) plus the wait is horrible. It doesn't matter if you are ordering for yourself or a group, you will wait about 10-15 almost 20 mins. It's increasingly bad on days when it's the teenage staff running the show. They will stop and have a conversation with one another and then get upset if you let them know you've been waiting. They are very loose with their language here so be careful if you bring kids with you. They never have the happy meal box here and my lil one is usually upset if we come here. I understand about the environment and being cost effective but McDonalds advertises this thing and thats what my kid wants. Sorry to say it like that. If I could improve on this location it would be the wait time and most of all the calamity that ensues in the parking lot. One of the things that really blows is that no one abides by the "DO NOT BLOCK DRIVEWAY" so be forewarned. read more

Worst McDs went in for breakfast at 10:45 waited in line for 10 min was told lunch only at 10:55 when lunch is served at 11am. Absolutely horrible service. read more

I was very dissatisfied with this McDonald's I do not believe it is on par with proper corporate standards. Service was slow and mediocre at best we waited over 15 minutes for a small order, we were also made uncomfortable by the loud boisterous employees, I would avoid this location if at all possible as there are many other fast food location in proximity. read more

took about 15mins for a medium ice coffee.. this place sucks ass....

Service is better, and they have hot sauce now for breakfast burrito.

Atmosphere is not so great. Food is as expected, service speed is below average, general service average.

This place is a joke. 1. During monopoly time, i asked an employee for a monopoly board - he told me they dont carry them there but he thinks Target does. 2. During monopoly time, my friend ordered a Big mac specifically because its the only thing you can win the million dollars on. We got home just to find out there was no monopoly pieces on it. We went back the next day bc they said we could get the pieces they didnt give us and then when we got there the employees acted like we were the most ridiculous people they've ever met. Then they tried giving us hashbrown monopoly pieces and like gave us such an attitude when we asked for big Mac pieces - the employee didnt know you could only win a million on a big mac. 3. Employees constantly made comments to my friend and i for going there everyday when it was monopoly season - were not obese or fat or even chubby - who fucking cares how many fries we eat. 4. My friend and I had a craving for a mcflury so we drove to this mcdonalds. They locked the door in our face at 9:48 when they dont close until 11pm. What the fuck. 5. My two friends and I went here and got mcnuggets and fries, of course this couldnt go smoothly. They were out of sweet &the sour, bbq, ranch, & honey mustard. If thats not devastating enough we look over and the midget manager is scooping and preparing our fries with her nasty un-gloved nasty bare hands. - we called to complain about this and they didn't care, they hung up after denying the un-gloved fry making midget existed. read more