Fast food has long stopped being fast food for a long time now as nowadays it takes forever to get your order, but I found this McDonalds can take it to extreme. The restaurant was not that clean and it was apparent when it shows they can't even sweep or mop the lobby. When I received my "large" caramel Frappuccino it wasn't a large at all. I think they want you to pay for a large but give you a small. Needs training for sure. I'd recommend just cooking at home. read more

McDonald's - Fast Food Near Me - Concord, New Hampshire

I ordered online then gave our number in the drive thru. We were told to pull ahead and they would bring it out after it was ready. We waited almost 20 minutes. I went inside and it was sitting ready near the window. Food was barely warm. Server i side was very pleasant but the person at the takeout window did not appear to care at all. read more

I am leaving a review for the McDonald's on Loudon Road . This particular McDonald's is strongly known for being very slow very inconsistent like many reviews have suggested and inquired however I also want to add my own piece in. I ordered two meals in a pie and it took me 5 minutes to get I know for some people that's probably not a long amount of time to wait but considering it's supposed to be fast food I'm supposed to be in and out within reason unless otherwise specified within 5 minutes not very consistent the one employee I interacted with was very sweet . They should have two windows open with the amount of business that was there they only had one window they seem to be in way over their head when it comes to the amount of customers there It seems very overwhelming very chaotic didn't seem like they had a lot of things in order again as I stated above something that should have taken easily 5 minutes for me to get in and out of did not I sat at the speaker for about 2 minutes and waited in line for three for a location that has two lanes for drive-thru they should only be operating with one read more

Never thought I would be giving McDs five stars, but here we are! Put in a mobile order that got rerouted for some reason to McDs that was the 3rd closes which is this onet. I got there a few minutes late for breakfast and they were kind enough to fulfill my order. Not only that but the two people I interacted with were super friendly. My order was even correct! Great job to the team at this store. read more

Stay away. If the order is right you'll be treated to a poorly assembled burger and cold fries. No napkins in the bag and you'll get 2 straws for your drink or maybe none. read more

Loudon Road in Concord location: Unfriendly, SLOW LINE, looks dirty outside; this location has gone to crap in the last 3 years. I will go to the Main/Hall Street location from now on. read more

My "significant other" and I came thru the drive thru yesterday afternoon at approx. 4 pm, ordering two iced coffees and a plain hamburger for our dog. At the ordering speaker I was told the total was $6.31 (I believe it was.) However arriving at the window the girl asked for $7.45 (again, I could be slightly off but it was considerably more than I was previously quoted.) When I politely questioned her she became mildly defensive and argumentative, telling me that the tax wasn't included. Not wanting to hold up the line arguing with her I paid and proceeded to the pick-up window where I spoke to a manager. He did apologize but stated something vague about the computers being down. My question... Since when is the TOTAL amount due not disclosed at the ordering speaker? read more

Get a smoothie (strawberry and banana) ! The service was EXCELLENT! Fast and reliable ! Staff was delightful and very polite !

Absolutely terrible workers skipped 3 times in the second lane. Taking forever to make my food. Absolutely TERRIBLE FIRE EVERYONE!!!

Only person in line and they forgot a large fry and a cheeseburger. This is not the first time they forgot my food and horrible service. You shouldn't forget food when I am the only person in line. I see why this McDonald's has a 2 star. read more

The worst food ever from any McDonald's that is ever been at. The food is never what you order there's always a screw up not to mention they give you food has been sitting out because when you get it it is hard and dry. I have contacted the corporate office and let them know about what's going on at this location , and it doesn't seem they really care. So I guess we wait in long lines to get shit food. They should be ashamed of themselves. I do not go to this location anymore. I have been going to the Main Street location in Concord, which is way better know what makes a difference, but I am not eating at a Loudon Road McDonald's any more good luck people. read more

Lee were coming back from a dentist appointment and we decided to get McDonalds it my kid sick for a week and did not stop throwing up, good food tho read more

I would leave zero if I could. This location always has issues its ridiculous. They will randomly decide the restaurant is drive thru only and lose mobile orders. Ridiculous how you have online it says you have to go inside to get a refund. How am I supposed to get a refund for my lunch on my work break when the idiots can't find my order and I cannot go inside. This place pisses me off. It would be nice if I could get a refund for the food I didn't get. read more

First train your employees better the guy taking money seems to hate his job and doesn't want to be there, second parking 3 cars because your kitchen staff is slow is one way to make people not want to come back, if you have to park that many cars your store managers are failing read more

I walk into lobby. Unlocked. No sign. I order. Angela the evening manager , a rude horrible person yells at me that lobby is closed and I can't order. read more

McDonald's - a car parked in front of a mcdonald's - Fast Food Near Me - Concord, New Hampshire

Horrible customer service. I arrived to pick up a mobile order my husband placed at 10:27am for breakfast. I went inside to grab and was told our order was placed as a drive thru order and that I could only pick it up from the drive thru. By the time I got to the call box it was a few mins after 10:30 so they cancelled my order. WTH?!! Sucky policy! read more

They can't understand what you order and their ice cream machine NEVER work.!!!!!!!!!!!

It's NOT OPEN 24/7 I don't know who updates it but sense Covid-19 it hasn't been open 24/7. It closes at 1:00AM and I believe it opens back up at 6:00AM read more

I haven't frequented a fast food joint in years. I tried the Burger King which is up Loudon Road from this McDonald's, but they were closed due to 'staffing issues." I was famished, so I drove down the street to this McDonald's - also on Loudon Road. I ordered two Crispy Chicken Sandwiches and fries. The sandwiches were nothing but overcooked chicken and bread and a sole pickle. No condiments, lettuce, seasoning, etc. Also, no taste. There were plenty of napkins, but no ketchup for the fries (see above: sandwich). Also: no taste. For this I paid over $14.00? Totally a waste of my time and money. There were no publicly listed prices on the kiosksks. I get it now. How I wished I had hazarded my life by going across the street to Wendy's, or slightly north, to DQ. read more

This is a solid good McDonald's location, which is located on Loudon Road in the Heights. Compared to other McDonald's locations I've been to in Southern NH, this one has the best service in terms of getting my order right in prompt fashion. The staff at this location work well together and I don't wait too long for my food to be ready including during lunch hour, when my lunch break is limited and for special requests (ie. no salt on the fries). The staff at the other locations in the Manchester area (including the 4 locations in the city limits) should take a field trip to this location and see how it's done. Since this McDonald's is close by to my office, I stop in here frequently for breakfast, lunch, dinner, or a quick snack. If I have time, I take advantage of the free wifi access while eating my food and having a coffee and apple pie. The lobby has soft padded booths and there's also a small fireplace, coffee table & big soft seating in corner with an overhead flatscreen TV. There are also power outlets at several booths to plugin your laptop. I've spent countless hours here over many visits, just chilling out and having a Big Mac. I also see the same staff and same regular customers here most of the time I stop in. 24 HOUR DRIVE THRU (2 lanes) read more

I was running late for an appointment so I decided to put a curbside order in. I got to this McDonald's I parked in spot four and then once I receive my food I was very disappointed I ordered a double quarter pounder with bacon meal with a regular Coke and a big Mac meal with a Diet Coke and a six piece nugget .the nuggets were burnt of unbelief and so tough I could barely chew them the fries were half cooked and barely salted and I got two regular cokes I'm a type one diabetic so therefore I want without a drink with my meal. I am not a happy customer read more

Always a problem . I'm sick of waiting to post. They never have pies and when they finally did today it was cold. Big surprise . I don't only post complaints but this is one place that most likely will never get a compliment. Side note. I gave a good review to the other McDs in town read more

Dirty tables workers are rude as hell food was wrong 2 times orders a large fry legit came with 27 fries

We ordered two different time and it took 30 min to get one order and bad service don't go go to the Wendy's across the street

What the Hell Happened?? This location recently closed for renovations (not sure why as it was usually well kept and had a comfortable setting) but who knew when they re-opened it would become a " S**T SHOW AT THE F**K FACTORY!" Walked into find a cold sterile environment totally non inviting, and quite ugly. This is the best thing I can say about this place. No one is at the counter to take your order....instead they have installed kiosks where you have to order and pay for the meal yourself, then take a place card with a number on it and go sit and wait for ??? because it does not say if they are going to bring your food or if you should wait for your food and flash your number. Still,no one at the counter to ask and the folks working the window never look over at you because you don't exist to them.......how quaint. So took a chance and found a sit. EVERY SINGLE TABLE WAS FILTHY, WITH FOOD AND TRAYS LEFT BEHIND AND NOT ONE SINGLE EMPLOYEE CLEANING ANYTHING...........but saw several out right outside my window having a nice smoke break.........how nice for them. They had put these sad little vases with flowers in them,so I poured out the water from mine and with about 20 or so napkins cleaned our table the best I could........it was disgusting.............but still no employee's working in site. 15 minutes after ordering at the kiosk a girl ran over our tray, no drinks, and instructed us that we had to get our own and pointed to where the cups are now stored........oh goody a helpful and courteous employee! I felt so lucky! So we go fetch our drinks and being to eat, but wait......our order is wrong! We ordered a chicken sandwich and received a cheeseburger. The tag on the box said grilled chicken, but it was beef inside............guess that's what took so long, trying to determine chicken from beef?? Oops, they got that wrong too! So now another trip to the counter, no one there, so had to SHOUT that I needed help and a girl came over and said "do you need something?" (No, I just came up here and shouted for fun) I told and showed her the mistake and she said,"Oh, I don't know how that could have happened, but we will make you another one, and we said could you make this one with chicken this time and she gave a dirty look............such wonderful customer service. After waiting there for 5 minutes I shouted again and pointed to where we were sitting and asked her to bring it over when it was done. So, we continued with the rest of our meal waiting for the chicken sandwich and the second time it arrived it was finally correct....way to go! So now we are nearly finished and honestly saying we wished we had never stopped in, but we wanted to see what they had changed and why and found it was a disaster and we couldn't wait to leave! Then a woman came over, hard to understand and tossed two free dessert coupons on the table for the trouble we had with the order.............what a joke............but even worse she did the same thing to another table that was three tables away who apparently also had mistakes with their order too!! They didn't just remodel the restaurant but the changed the staff and the standards. The entire place was filthy simply disgusting, the food was not only wrong but not to the standard we have come to know we will receive at McDonald's. Not gourmet, but at least good, this was none of the above and so for all of this WE WILL NEVER BE BACK! Left the free coupons on the table if you want them, I'd bet they are still there. read more

Best service ever in any McDonald's I've been to. Laura was super pleasant and very helpful in helping us with the touchscreen menu ordering!! read more

just walked in from ordering through the drive through for some ketchup and i wanted in the lobby for 10 min for not a single employee to even acknowledge any of the customers waiting. also, during my wait.. one of your employees was in the back saying very loud and clearly that "she doesn't care what the customer wants, she doesn't care what the customer has to say." very rude. awful service and also not fair. read more

Dirty dark and disgusting. Walk and worker is washing the floor around guests that are waiting in line. NO SIGNAGE to warn of wet floor. She proceededto mop between customers feet most of which wore sandles. DISGUSTING! NEVER once asked any one to move or even said "excuse me"...If that's how they clean the floors what must the kitchen area look like? DON'T waste your time or money there. Go across the street to RED ARROW where it's CLEAN!!!! read more

I drive up from Londonderry for a class and stop by this particular McDonalds for lunch. I did not expect the quality and service that I would receive -- from entrance to leaving the establishment, this is probably the best run McDonalds. I've been to a lot of them too here and abroad. I agree with previous posts where other McDonalds locations could learn something. All of the staff work cohesively with each other like a well oiled machine. I had the Lobster Roll which tasted pretty awesome - when did fast food start selling these?! read more

McDonald's - McDonald's on Loudon Road! - Fast Food Near Me - Concord, New Hampshire

The place smelt like old lady's and cats. The place looked like a ogre threw up on it. The food tasted like gasoline. The price was ok

I think McDonald's has good burgers. I eat gluten-free and I have to order them without a bun. They still taste good, however. I just hope that McDonald's comes out with gluten-free buns and fries someday because I go there frequently. read more

went to McDonald tonight and the associate refused to serve me and my friends because she thought we had said something bad about her. We had not said anything to her other than what food we wanted, however her bad hearing skills warranted us not getting our ordered food. I didn't say it before but i'm saying it now: the employees are stupid and I wouldn't waste your money trying to communicate/order from this location. read more

I went through the drive-thru yesterday to grab a coffee and the pavement near the window was so deep, I thought the axles on my car broke..I was NOT HAPPY..I told the girl at the window, kinda angry, she proceeded to tell me that a lot of people complain about. I paid a lot of money for my car!!! I'm having my Father, that's a mechanic, look at it today..If there's any damage, I will file a claim against them.!!! read more

My experience here varies greatly. Some days I'm impressed by order times and great service. On other days I'm unimpressed by lack luster times, and forgotten items. Generally a positive experience at this specific location. read more

you and me have a love/hate relationship... oh how i lap up your vanilla soft serve with my little pink tongue, however, you are on a mission to destroy my purrrfect figure! when this cat is feeling like the whole world is out to take her catnip, sometimes the excess calories are needed. read more

Hands down the best McDonald's. Good service and nice people. They get it right the first time. If you place a large order it comes out just as fast as a small one. read more

Ok, I hate to be giving new starting businesses bad reviews, but this just crosses the line. I might as well just say it, there was a frog/toad (I'm not good at science) in my soda which to say the least made me nervous to eat my happy meal. Not only was my drink tampered with, but my happy meal had not one but two crumpled napkins. This made me uneasy. To know my napkins were touched by an elder man working in the facility. Just disgusting. I did however get a nice cup of fries so hats off! Well now I'm done kidding around. I'm not sure I'm ready to give this restaurant my service. Not a great stop. Not only was my meal below par, but the room had a wet table and moss growing in the corner. Get a janitor ok? Well anyway, not a good pit stop. read more