During a recent road trip, we stopped here for breakfast. I went inside to place my order and to also use the bathroom. This location is really clean, so I was happy to see this. I used the kiosk to place my order. Pretty simple. My order took a few minutes because there were others ahead of me. My food/coffee were both hot, so it was worth the wait. All of the staff I came in contact with were all nice; especially the gentleman I had a small conversation with. This is a nice McDonald's to stop at if you are traveling through this area. read more

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This McDonald's was clean, including the bathrooms, which was a nice surprise. I placed my order at the kiosk since no one was at the counter, but the machine didn't print a receipt, so I wasn't sure what my order number was. I had to wait until I spotted an employee to ask, and that person then began taking orders at the counter. We waited a while for our food, and once we got back to the truck, we realized a sandwich was missing. My husband went back in, and thankfully, they resolved it quickly, it had just been left out of the bag. Overall, it worked out fine for a quick stop, but the experience was a bit disorganized. Probably won't be stopping at this location again. read more

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Got a Double Hamburger, Medium Coke, and a Large Fry --- got the large fry free with the app (any size fry free with the purchase of a drink). They gave me Diet Coke... nasty. The employee did replace it and then she said to another worker, 6 feet away from me... "Why do people b*tch about getting Diet instead, it tastes exactly the same?" No, it does not taste exactly the same, it is not even similar. Not even close. My Large Fry was just over half full. I asked for a full order. The clerk rudely grabbed them and brought them back to me with more... slightly more fries, still far from being full. I asked for ketchup... she gave me one packet. I politely requested more ketchup.... she gave me ONE more. I asked again for some ketchup for my large fries... she said, "Two is all we're allowed to give for a fry; that's more than a enough anyway." Enough for who??? Asked for napkins. "We don't have napkins." Umm, ok. The Double Hamburger seemed to be what you'd expect. read more

I was hungry, hungry enough that I said let's eat McDonald's. I don't expect much with McDonald's and I don't hate it, it's been a savior many times when my kids were little, but it's McDonald's. Anyway, we grabbed some breakfast after about 18 hours of driving and when I grabbed my food a dead roach was on our tray. Yup. A Dead ROACH! I'm not gonna lie, I was hungry, I still ate my food and so did my son, cause we were hungry. But a DEAD ROACH? Come on McDonald's, y'all gotta clean trays better than that! I would normally say something to the manager, but I was grouchy and they were busy so I decided to avoid a potential argument and get back to driving. read more

McDonald's - The dead roach that was on our tray - Fast Food Near Me - Cadiz, Kentucky

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Food was cold and nasty. I would definitely not eat here again. Super disappointed my husband said it tasted like yesterday's food! Total waste of money!! read more

Horrible service stay away. Ordered a steak egg and cheese bagel. Had to wait 15 minutes and they gave me a sausage egg and cheese biscuit. Ask for my bagel and they gave me a steak egg and cheese on a hamburger bun. I told them it's very simple and the snide lady said calm down. Then they gave me a steak bagel nothing else. I had to leave because of the incompetence of this complete building. The owners need to see what they are doing to their business. read more

The cashier acted like she hated life was rude and gave nasty looks when we get to the window they asked if it was ok if they gave us a chicken McGriddle using the big chicken for sandwiches cause they said they didn't want to put down anymore chicken we got our orders and they both was wrong and missing items read more

Terrible establishment. Workers all had to be high on something. Seriously corporate needs to do something about this place. Bathrooms were terrible it felt like i walked into some crack house south of oblock. DID NOT RECEIVE MY FOOD. Got part of my order and then they say it will be a 'second' for my shake. 20 MINUTES LATER they still haven't touched the milkshake machine. Ambiance was terrible, not to mention the worker actively smoking a vape in the kitchen. read more

This location has a bug problem. This cooked & salted bug was in my fries. Lost my appetite real quick. If there is bugs in my food whose else had bugs in theirs read more

McDonald's - Bug - Fast Food Near Me - Cadiz, Kentucky

I will consider trying this McDonalds Again. The food was good but it only took 4 bites of the McGriddle to give me a stomachache but overall the hash brown was good. The service was very good and nice offering me extra BBQ sauces. And the time took about 1 minute at the drive thru. This McDonalds is 5 read more

I can't believe I gave them another chance. I'm literally going to have to dig through every single thing that they hand me and visually make sure it's right at the window. read more

McDonald's - Sausage egg and cheese mcgriddle= Sausage biscuit apparently - Fast Food Near Me - Cadiz, Kentucky

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Filthy restroom, mens. Would have to be that bad all day, and maybe all night to be that bad. Flies gathered.

On this visit the service was better than my last visit. At this location the level of customer service is at a all time LOW. McDonald's, I'm still Not Loving It ! read more

McDonald's - The smallest table in the place, you can just balance one cup of coffee on it. - Fast Food Near Me - Cadiz, Kentucky

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Slow service, foods usually cold or wrong.. not very clean inside, and they are more concerned about asking if you want to use their mobile app than they are with order accuracy and speed. Just don't.. read more

My experience in this drive thru was very smooth. The food was fresh and the service was friendly :)

Despite masks required sign half of the take out line inside was without masks and it was not enforced. Half of the staff did not wear masks. Long wait for food. No espresso drinks available this morning. Bathrooms super clean and food was good. read more

Told us they were closed 5 minutes early when all I wanted was a milkshake that would take 3 minutes. Was rude when they told us they were closed as well. read more

Hamburger was but not hot, just warm. The French fries were not fresh, not hot and had way to much salt. The Staff showed good customer service and all our food was in the bag. read more

This place is a pit. The bathrooms were disgusting, the counter by the soda was a mess with no straws, no tea, and few lids scattered all over. We ordered using the kiosk, which was okay, but we didn't get our drinks. I counted six people working most of them talking. Take pride in your business, no matter what it is. For anyone stopping, go to Taco Bell across the street. read more

Absolutely awful service. Katlyn at the drive thru was more worried about copping an attitude over me needing a sweet tea that they left off of the order rather than getting the rest of my order correct. On a road trip with 34 nuggets and NO sauce!! Girl, GET IT TOGETHER!! read more

Waited for 8 mins at the order screen after they asked me to wait. When i finally drive off 3 people were standing by the 2nd window....fascinating how 3 people couldn't bother with the drive thru.... they are very consistently VERY subpar. read more

No manager. All kids. Food terrible. Bathrooms dirty. If I could give a zero I would. Cashier clueless.

Worst McDonald's ever, most mornings the drive thru is the luck of the draw if they're even open on time. Food taste like it's been sitting for hours, they forget straws and napkins. I would never come back if this wasn't my only option in Cadiz read more

Almost didn't stop here because the reviews were so bad. I called to see if we could dine in because the other fast food places were drive through only. I called and the phone was answered right away. Our food was hot and fresh and the staff was friendly. read more

Ordered a happy meal On may 19th and 2:30. The guy who took my order put I ordered a coke, which was not true. I asked for extra fries instead of apple slices. Got no extra fries, but the apples. then didn't even get the burger. not even busy, trued To call but no one answered. The service is always bad and that is why I never want to go. But I keep saying maybe it will be different I haven't been in a while. Nope, always sucks. Even one star is not low enough. read more

Since when does a McDonald's get to pick with they start making lunch? We arrive at 10:40am to get some lunch through the drive thru. We heard the woman in front order some lunch items when the worker told her that lunch "wouldn't be ready until 11am". I think it's known around the world that McDonald's sells breakfast TILL 10:30am, then they switch over to lunch, right? Well I looked at the McDonald's webpage for this location, & I was right. Breakfast is till 10:30am, meaning that lunch should start after it. I guess this location didn't have it ready; or just behind, but we had to go across the street to Wendy's (who wasn't that great either). read more

McDonald's - Breakfast till 10:30am, meaning lunch should start at 10:30am. But this location doesn't start until 11am. - Fast Food Near Me - Cadiz, Kentucky

Forgot straws, had us waiting for chicken sandwhiches and forgot about us!!!, fries hard and cold. Get your shit together management!

While having signs across the windows stating take out is available, all doors are locked. Tried to pick up food and was unable to due to not opening restaurant properly. read more

If the employees don't know how to make a Macchiato then they shouldn't have them on the menu.

This is the nicest McDonald's I have ever been in lt is newly renovated and so clean. The guys working the counter were so nice and helpful to everyone read more

This was the worst fast food experience I've ever had! I was in the bathroom taking a number 2 when I realized the bathroom had no toilet paper left. I texted my friend to go and ask someone at the counter for some tp. After he asked them I waited another 5 minutes without receiving any tp. I asked my friend to talk to the employees again. This time when he asked them he received hardly any acknowledgment and the employees seemed annoyed with him. Another 5 minutes passed I gave up and asked my friend to bring me some napkins.... I wiped my BUTT with NAPKINS!!!! read more

I gotta say, there are a lot of poorly managed McDonald's restaurants, but this one takes the cake. I thought the Quarter Pounder was made to order now. Not at this McDonald's. The last 2 times I have stopped here, the QP was old and nasty as usual. I also thought the Chicken Tenders were supposed to be made fresh......Nope, not here. This restaurant is located right by the HWY 24 ramps so I'm sure the workers figure everyone is from outta town and about to drive down the interstate. No reason to fret about silly things like taste or order correctness. My family has had so many problems with this McDonalds that I can't even begin to catalog the issues. read more

I LOVE IT I Love their caramel frappe and all those haters giving it 1 star try it again give things a second chance and u can fight me I can throw and catch hands and feet but can u read more

1st complaint: They can't even remember to put an egg on a "sausage egg McMuffin". 2nd complaint: Classic "ice cream machine is broke". I'll never go back to this McDonald's. I have, however, been to the KFC/Taco Bell across the street a few different times over the years and the employees are more friendly and I have no complaints about their order accuracy or correctness. So may wanna go there instead of this McDonald's read more

I should have checked Yelp! This was the worst McD's I've been to. Dirty! Slow! Staff wandering around talking to each other and not doing their jobs. No ice for the drink machine. No straws. No napkins. No hot coffee. We asked for cookies. 10 minutes later after asking a couple of times someone slowly wandered to the back. After a while she wandered even more slowly to the front and told us that the oven hadn't turned on. We left without the cookies. This owner should lose their franchise and the health department should definitely inspect the place. One star is too good for this place but you can't post zero stars. read more

Well to start off positive the restaurant was clean inside lobby and bathroom. now, the service as bad. I ordered and waited 20 min for my order and then after going up to ask for it they had no clue where it was. The young Lady behind the counter filling orders ask for my meal again for the cooks and it took another 10 min to get it. No manager around to give directions or take complaints.It was at 12:30 pm and a little busy but this was poorly managed. It was a waste of money to fix the place up if you are going to due business like that. Will eat else were in the future. You wonder why business is down!!!! read more

This is the dirtiest McD's I've ever been too. Wow it was so bad the big flies were everywhere and simple things like the drink station were a mess! read more

My wife stopped in there this morning and was the only customer at the time. She went through the drive-thru and ordered a sausage biscuit and hash brown and they still jacked up the order. No hash brown in the bag. We live in this town and over 50% of the time we get screwed at the drive thru here. When will we learn...some of the staff need to work on their people skills too. read more

I came here twice. Once they messed up my order, then argued with me about it. It was initially rung up incorrectly and she tried to argue that I ordered it that way. On the way out of town a second time, we arrived at 5:15 am. One vehicle in front of us and we waited for 30 minutes. read more

When you order mcnuggets as a combo and you ask for honey mustard and honey mustard prints out on the screen. WTH is there not honey mustard in the bag??? SMH . This is the 3rd or 4 th time we have been to this location. Me thinks we will avoid this location unless we are just starving. One of the poorer ran Mcdonalds i have experinced. It all starts at the top. Franchise owner has to give a #@it to make the managers give a #@it so that the employees will give a ................... same ol story in the restaurant biz. read more