Absolutely disgraceful, my order of £28 was delivered to totally the wrong address, I tracked it down by literally going to McDonald's and finding the driver whom had 3 phones taking orders and had delivered to wrong street , so I went and collected this after blocking 3 uber cars in , they tried to intimidate me one produced a large metal pole. anyway the house they delivered to said the guy literally was getting back in his car by the time they opened the door.
they gave me my food stone cold and been open.
when I the returned to the store some one with no name tag or badge , but probably the biggest person working in the store simply refused to listen and refund, I said get me a manager before I start throwing food into the prep area .He put his hands on me Mistakenly! his face was being pressed against the floor and I had warned him to lower his tone and aggression, so I felt justified idiot sweeping him and holding his head against the floor with my knee , at this point a manager approached and asked would I release his staff , I agreed saying clearly he'd intimidated and placed hands on me .
now they began to say calling police I invited this I have a security badge and have been head of security for several shopping centres so I know my rights .
Outcome , refused food and given a refund minus points Id used .
tbh I won't use this branch or there drivers again .
the excuse that it's not there fault is poor , the drivers speaking broken English and one was uninsured the others couldn't prove they had business cover so received a ticket to produce, the member of staff that put his hands on on me had to apologise reluctantly by a police officer whom wtd to arrest him for assaulting me lol .
I drive 3 miles and got my order and some extra pies chips and large drinks from a different restaurant, different franchise.
you guys are scum. read more
