The good, Angelica and Estevenia/Estefanía! Whenever they're working my fries are done right, cooked to perfection as well done as I want them. When they are not working, it's honestly a crap shoot, and I'll end up with soggy, soft fries. I wish they were more consistent here, and I'm a regular and I appreciate the great customer from Angelica and Estevenia/Estefanía read more

McDonald's - Fast Food Near Me - Benicia, California

Not sure why the reviews are so low. I've been coming here for the last couple years (drive thru only) and my order is always correct, service is consistently friendly and my food is delicious. Thank you to all the employees at our local McDonalds! read more

Haven't had McDonalds in years. Went to give them another shot and the food is even worse than I remember. The Sundae didn't even come with peanuts because they ran out. read more

I was in the area and my son wanted to come here. The person taking my order was very patient and helpful . The service is very fast they are efficient here. They got my order right and had great customer service. read more

Absolutely garbage establishment. Employees don't know how to make orders correctly. Then when I try to correct them they look at me like I'm the dumbass NO YALL SCREWED UP MY ORDER SO MAKE IT RIGHT THE FIRST TIME AND I WONT HAVE TO WRITE A NASTY REVIEW... also when i went back in to show them they screwed up they look at me like im crazy. Won't be eating McDonald's anymore. read more

I ordered 3 regular McFlurry's and they were barely half way filled. The lady at the drive thru is so rude. She closed that window as soon as we paid. $20 for 3 half filled McFlurrys? Are you serious? They aren't even mixed. Ridiculous. Don't work in customer service if you have that much of an attitude. read more

McDonald's - Fast Food Near Me - Benicia, California

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Ordered a bunch of McDoubles to have an eating contest with my friends. Some of the staff were chill about it, others did not seem too happy. Overall, nothing different from other McDonald's, burgers thrown together in a sloppy manner. read more

McDonald's - McDouble - Fast Food Near Me - Benicia, California

This is how my large order of fries looks like straight out of the bag. I was shorted some fries. I complained to the employee but she insisted that was how they come. I know what a large fries looks like and this looks like a poor excuse for a medium fries in a large fries box. I tried calling to speak to a manager but the phone does not pick up. How convenient. Makes sense if your reviews are poor. Avoid this place not worth the fries. read more

McDonald's - Large order of MacDonalds fries. - Fast Food Near Me - Benicia, California

Consistently the best Mcdonald experience. Food on point, welcoming and helpful employees.

Food and service were amazing!!! Keep it up the good work!!! Employees were clean and nice

This is how a quick serve restaurant gets 5 stars. Clean establishment, my $5 McDouble, 4 nuggets, small fries, and small drink meal came out without an issue. What a great offer btw. How much can one expect from a McDub? The fries were hot and lightly salted, nuggets were crispy, and all drinks were available. Ice cold coke on a hot day and the air condition was set at the right temp. One negative is they ran out of toilet seat covers but I stand anyways. read more

Day night shift needs to get their stuff together unprofessional, playing around joking, laughing can't put food together whatsoever horrible, the day night manager needs to get their stuff together and run their team right, food is gross past a certain time of day it's insane how morning afternoon food is great then falls completely off along with customer service. read more

Well it is challenging to get great food at McDonald's at best. The whole idea is consistently from location to location. I order two things. Quarter Pounder Deluxe and small fries. It was confirmed on the board. The bag is handed to you and you whisk away. Well is was a Quarter Pounder with cheese and not deluxe and the fries had two long black hairs in the package. In the future I will always look in the bag before departure. read more

We rarely go to McDonald's and the one time I do it's absolutely disgusting what I see in my bag. I unpack everything from the bag as I get home only to see blood smeared on my sauce and on the fry bag. Absolutely unacceptable and such a health hazard! Never seen anything like this and it's absolutely horrendous and disgusting. read more

McDonald's - Blood on sauce and fry bag - Fast Food Near Me - Benicia, California

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Closed the drive thru an hour early and took money from me again and made me wait for a refund

Went this evening and was just caught totally off guard with my son and hope this certain employee was not talking about me as I was ordering with him. He was Caucasian with curly hair. My son has been wanting certain Ryah toys and I happen to ask which toys they had. Anyway after I ordered and got to the window the employee was saying someone was a "bitch" and I really hope they weren't calling me one for asking about a toy. Either way I was caught off guard and speechless. I just wanted to get out of there. The order wasn't even right. Disappointing.. read more

One of the many things I didn't like about this particular McDonald's was that their fries were cold and hard. My kids were very unhappy. Next my QPC was saturated with oil and looked like they just threw it around. But the one thing that took it over the top which led me to write this was they double charged me. So I went in and talked to, who I think was the manager and showed her my bank statement which had 2 of the same transaction but she refused to hear me out. She insisted that there was only 1 charge. Even with evidence to see 2 charges she continued denying it. Not only was she rude about it she didn't even apologize. We will NEVER come back to this restaurant!!! read more

Although the people are friendly here and I know that it isn't the best food to eat, I don't understand how you don't know which soda is diet and which isn't. Not the best choice for a diabetic to eat here however McDonald's employees should mark the cup as they are. One sip of that regular coke can make a bad situation. Just saying! read more

Went thru around 7am today. All of out food items were cold!. How did they not notice they were serving cold / old items.....

This location is beyond DISGUSTING!! We went there last night (against my better judgement), but we just arrived from a long flight & needed a little bite to eat before heading home. Should've went with my first mind. My husband ordered a No. 2, I ordered a filet-o-fish with extra tartar sauce & fries - no drink. We received our bag & quickly looked inside, checked the "fries," they seemed decent. Once we arrived home, I opened up the filet-o-fish container; to my surprise, the bun was ROCK hard!!! The extra tartar sauce I asked for was nonexistent, but just about the size of a quarter & barely any cheese -- the filet was lukewarm. I IMMEDIATELY THREW IT & the fries in the garbage!! That location should be reported to the health department & closed because they serve garbage!! DO YOURSELF A FAVOR AND STAY AWAY FROM THIS LOCATION!!! It's HORRIBLE!!!!!!!!! read more

WHY DO WE CONTINUE GOING TO THIS MCDONALDS!! I came here maybe about 4 times because it's very close to my house. I'm thinking it can't get any worse and everytime ITS WORSE!! The last straw for me was when I ordered 2 apple pies. Simple right. THE PIES HAD NO FILLING AND THE CRUST WAS STALE. Wasn't even worth taking them back, I did this to myself. Well Never again. if you go here you deserve what you get. read more

Never gets our order correct. And I mean never. It's the closest one to our house. But lately we've been going to others.

The food here is fine and the restaurant itself is pretty clean and nice, but there needs to be some better staffing. On more than one occasion, I've had a bad experience with a certain employee with dreadlocks. The first time, he brought my order to the counter, didn't say a number or anything, and then got sour with me when I didn't know to pick up my food. The second time was in the drive-thru. I ordered a McFlurry and I don't think he said a single thing to me but instead glared at me. Nice restaurant but at least one very unprofessional employee. EDIT: I received a message from someone I can only assume is associated with this restaurant...gonna post it in the pictures. read more

McDonald's - Threatening message in response to my review...I can only assume this is someone associated with this restaurant. - Fast Food Near Me - Benicia, California

This has become the worst McDonald's for East Vallejo. Seems like the people from Burger a king that closed now work here. Ordered burger no onions looks like they just took the onions off burger and reheated because bun is super hard . Tried to call of course line busy. Third strike, earlier in week same problem. Had gone to drive thru fries iced cold old, had to go back through and they asked me to go park and wait started to eat my burger and hard bun when they brought out fries gave them burger back to refund . Time to hang up this McDonalds . read more

I went to this McDonald's about 3 weeks ago and when I got back home near Costco I opened the bag only to find out they forgot my 20pc Chicken nuggets i ordered. I called and spoke with Maria and told her that they forgot my 20pc nuggets and she apologized and said to come back and they would give me the 20pc nuggets. I told her I live near hiddenbrooke and the closest McDonald's to me is the one near target. I asked if I could get the nuggets there and she said no because it's a different owner and I had to go back to Benicia. I told her it was late and I didn't want to drive back to Benicia and that I would just re-order a 20pc nugget from the target shopping center location. She said to just come back whenever and they will give me the 20pc nuggets. I told her that I doubt they would remember me and asked if they want to write my info down. she said they would remember me and she already discussed this with her boss "Tony". She said just mention her name "Maria" or her manager "tony" and I would be taken care of. Well what do you know, I'm on my way back from concord and I remembered that they owed me a 20pc nugget so I exited the freeway and pulled into the drive thru. I ordered a 20pc nugget and told the teller that per Maria and Tony, I could come in and get my 20pc nugget they forgot to give me the last time I was here. They said both Maria and tony weren't there. "Rosa" said that she called tony on the phone and that they don't owe me a 20pc nugget. I was like "are you serious?". She said tony told her no. If you read the other reviews, I'm not the only one who's order got screwed up. Fuck this place and fuck tony. Punk ass bitch. Good thing I have conversation and even have the drive thru experience on the Dashcam. Bout to upload this shit on YouTube read more

Consistently the fastest, most accurate McDonalds in the area. Line moves super fast and I've never had a problem.

Don't order the coffee. Literally watched one of the managers cough up a lung into the bag as he was refilling it. Could only imagine what else has gone on in this establishment. Edit: Adding the discrepancy to my order since I didn't realize it until after I left. Ordered a cheeseburger with no onion. Guess they also forgot the patty. read more

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This is the worst McDonalds. I ordered a Big Mac and the bun was rock hard. The cheese was only partially on the meat and the whole thing was smothered in lettuce. Total slop. Then I ordered a number 2 with ONLY mustard. And they gave me only Mayonnaise even though the tag said Mustard only. Really how hard can it be. read more

McDonald's - Looks like it says Mustard to me... - Fast Food Near Me - Benicia, California

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FLOR the manager needs to be fired. I ordered my food, forgot to tell them I needed the cheeseburger plain. I got to the window told the employee I needed burger plain...no problem... the So called 'manager' tells me "no, you should have told them at the speaker". I said "okaaaay, my son won't eat it" she said fine you get a refund..... her own employees (3 of them) explained to her how ridiculous and stupid she is for refunding my entire order over a mistake...... I proceeded to hold her line up now to prove a point.... "So FLOR, when I order a plain cheeseburger and get home to find out my cheeseburger isn't in fact plain on any other day and I drive allllll the way back because of an employee's mistake do I act as ridiculous and stupid as you?" she finally realized how much of a stupid bitch she was and tried to give me my food..... Fuck you FLOR now I want a refund! read more

I had a late night craving I could not kick. Most places do not offer breakfast at night but they said they would kick on the oven to make me my breakfast. I also did not see Eminem Mc flurry on the menu but they made me one! Super friendly too. I'll be back! read more

Everytime we go to this Mcds location, they leave something out of our order. Every. Single. Time!! Really??? Beginning to think they're doing this on purpose. One time I even drove off without checking my bags first.. only to come home and find out that my order wasn't complete. read more

Good, friendly and clean mMcDonald's to come to and have a meal. The staff always seems to have a smile.(Could be the coffee) Lol read more

McDonald's - Nice cashier - Fast Food Near Me - Benicia, California

Rude ass manager in the drive thru......check your order, they always screw up......and then when you let them know their mistake the manager actually smacked her lips at me read more

For the past year, I have had an on-again, off-again relationship with the Chicken McNugget. Definitely on- more than off-, as I haven't consumed this many since high school, when I could polish off a 20-piece all by my lonesome as an after-school snack. Oh for the big brown box full of delicious trans-fat clamoring to clog up my vessels and put me in an early grave. Ah, the wonders of adolescence (although I did have the baby fat back then). Fast forward (hahaha) years, the 20-piece now comes in two boxes of 10 (when did the 9-piece become a 10-piece???), and there are at least twice as many sauce options as there were before. I now split the 20-piece with my roommate, and as for the sauce, I have transitioned from sweet-n-sour or plain barbecue to the sophisticated, mature, [barbecue + hot mustard] combo. (There is now a chipotle barbecue, which is a simpler way to a more mature taste, but I don't happen to care for it. *sniff*) I absolutely look forward to going back, as the cravings are starting to kick in again...but the ol' conscience has reared its head. Last time we went, we took some home, and on the freeway we got behind.......a chicken truck. Chickens crammed into spaces barely big enough to hold them, feathers flying all over the place; and I'm sure the poor things were really really cold. And we see all this while I have a bag full of McNuggets at my feet. :-/ Sigh. I hereby swear to eat free-range more often (at least when I'm a big-name hot shot and have the means to do so) and when I do eat at McD's, I promise to fully appreciate where my neatly-cut-and-packaged food comes from. ************************************************* Update 5/6/2008 We had dinner there tonight, and when we walked in I noticed a sign for Southern Style Chicken (Biscuit in the AM, Sandwich in the PM), and the sandwich was just a bun, the chicken, and two pickles. Then there was another sign, for Southern Style Sweet Tea. WHAT DOES THIS SOUND LIKE? Omg, McDonald's had to go and rip off Chickfila. read more

I'm about to Mcfuckin lose it. This cashier was rude and a complete moron. I ordered a sweet tea and five apple pies. After repeating my order to her at the drive thru 3 times, she realized they only had 3 apple pies left, it would take an extra 12 minutes to make the other 2. I said that was fine and paid at the first window. I asked her where should I park for the apple pies to not hold up the line. She looked at me like I was the moron and told them I had to get them inside. Ok? When I went to pick up my food I realized they gave me 3 apple pies 2 cherry pies and an unsweetened tea. You got me f*cked up. read more

This is my most favorite McDonald's location. Its very clean, always gets my order correct and they are very quick about getting the food to the customer. Only complaint is that the soda fountain always seems to be not working correctly. read more

McDonald's - Fast Food Near Me - Benicia, California

My daughter and son in law went through the drive through last night on the way to my home on Sept 21,2018 around 10:19 pm last night and there food was Horrible... my son in laws Big Mac the bun was burnt and hard plus their fries taste as if they were recooked or old. Their bbq chicken strips terrible. My grandson happy meal was ok but he's a small kid and probably couldn't tell the difference. $21.74 wasted on crappy food. They drove down from Salinas and had to experience this ... this is why they didn't take it back it went into the garage can. SMH read more

I've been living about a mile away from this McDonald's for over a year now. With three kids and being busy we stop by here about once a week. The food is pretty consistently alright. The accuracy, especially with nugget sauces and completely missing items is horrible. They usually get a special order item right, when they remember the item. We've gotten a salad with a piece of plastic in it about 1" in diameter. The customer service is just bad. No smiles, no greeting. They overstuff the bags, so you can't even close it. If you forget to order an item in the drive through they make you go back around to place another order, even if it's just a coke. They hand out ice cream cones to a full car of kids without offering napkins. read more

It's a nice looking McDonald's. I can say that.... All the food here is pretty typical. The fries were just right. I love that they have wifi! read more

Had a craving for a Big Mac and fries so decided to come to this location since the McDonalds on 2nd Street is garbage. Big Mac = messy and barely any sauce Fries = half golden and crispy, half brown and soggy Me = getting a Big King next time (while they still got em!) read more