The person taking the order did not want to acknowledge my app code when ordering . Then they were short with me as if I just ruined their day. The lady who took my card to pay closed the window so quick I could hardly say anything to her. They don't have any review numbers to contact Management so telling anyone about any of it it's impossible hence my Yelp review. It's McDonald's what can you expect? The food itself is usually good but even as someone who delivers food with DoorDash, the workers are usually pretty rude and are primarily Hispanic who love to talk in Spanish, probably about myself so that I don't hear. You can always tell when this happens just off of body language. Hope I don't have spit in my food read more

Mobile orders take over 35 minutes. Customers ignored. Rude. Has happened multiple times.

Really $2.00 for a cup of water, won't be stopping here again, McDonald's really sucks these days

Went through the drive thru, gave them a code to use and was asked if I was done with my order, I told the lady no and she told me to go to the second window. I sat there trying to tell her that I was still ordering and she told me to go to the window to finish ordering. I went inside instead because I needed the menu to order, I tried to explain to the guy at the front that I had used my code to get something so I needed that from the drive thru, and needed to place a new order. He kept telling me " i don't know" so I asked for a manager. The lady was very rude and told me not to do that again because I confused her drive thru staff. Another man in there waiting for his food asked about it and the lady was also very rude to him. I get being busy. But being hateful because you're busy isn't okay!! read more

They close at 11pm They still took our order and was very polite. Everywhere else was closed or wouldn't answer us at the drive thru read more

I go there every and everytime I go I usually don't get napkins, I would like some napkins just incase i spill hot Coffee or to have some napkins for my Little brother. Thank You read more

McDonald's - No napkins - Burgers Near Me - Arkansas City, Kansas

I ordered food the fries were cold and tasted old and this was a sweet tea that they gave my fiance and said it was just brewed it does not taste like a sweet tea read more

Went through the drive thru which was a mistake. Requested a double cheeseburger with Mayo and no onions, they got the no onions right, but I paid extra for Mayo but received none. They charge for this now? Got down the road and called them and they said they'd make one correctly for me if I went back through, which I did. Received sack with French fries in it. Promptly took it back in and voiced my displeasure, they said they had almost all new employees, which I get but dang...no wonder I hardly ever eat fast food. First cheeseburger had the dog cooked out of it, very dry. 2nd cheeseburger had the Mayo I wanted, and cooked somewhat better. read more

Blackwell is the worst McDonald's I ordered a number seven and a number 2 and it tasted like they put it in dish soap! Stay clear of the stank Blackwell McDonald's! read more

I was having a beautiful day\moring\ abt to hit a lick on mcdonald's\slime and i ordered 3 mc grittles and i only got the bread smh the bread fire tho just make sure to get my meat in there. The reason i gave a five star cause the bread is fire. Ong read more

McDonald's - a half eaten donut and half eaten donut - Burgers Near Me - Arkansas City, Kansas

My son made an online order. They told him that they never got his order, yet the money came out of his bank account. When he finally got someone to pay attention and get his order made, it was missing food. Tried to call and let them know he was coming for the missing Ostend and they don't answer their phone! Way to run a business. There are so many complaints about this store and the franchise owners don't care one bit. It's a wonder they stand in business. read more

Absolutely disappointed in the service. Had a online order in 15 minutes before arriving, then waited another 15 minutes before meal was brought out. 1 meal. Then received a shitty response when telling them to pass along to the manager that we were disappointed in the wait time, she said they were busy yet the fries were cold. I will never spend my money there again read more

They shat in my burger. I mean it still tasted good but its not for everyone you know?

Worst Mc Donald's I've ever had the pleasure of eating at. Now calm down I know its only a fast food place and no one cares about customer service here, but you should listen! Yes the customer service is trash they are rude and screw your order up every time. I had to yelp because I bought 2 quarter pounders there (ya I'm fat) and when I took a bite from the first one it was warm on the outside and cold in the middle, the second one was the same. Furthermore, a guy I work with ordered a sausage Mc Griddle from there and got food poisoning bad and had to miss a day of work. read more

When in need of wireless................come over hear. Coffee + sausage cheese + egg biscuit. Red Box out front of store read more

Since the remodel earlier this year, this is a top notch McDonald's. The double lane ordering is a big improvement, and the service is usually quick. read more

Nice newer McDonald's with an improved play area for the grandchildren. The menu has improved as well. Try the hot chocolate with real milk.

Absolutely the most horrible customer service, attitudes! Told us we couldn't have a large frappe with our large meal! Absolute b.s.! We've always ordered a large frappe with any of our orders! I'd rather drive 30 miles to go to burger king then to ever, ever return to this pos hole in the wall! read more

This McDonalds has good service, however my concern is more with the people taking orders. Sometimes depending who is running the register your order will be perfect. Sometimes you will end up ordering something that you didn't know you ordered. Surprise! The drink station is always dirty so I am unsure if they ever clean that overflow tray as I have seen mold in there and the counters always have soda on them. It is overall a decent place to eat. The food quality is exactly what you would expect from a franchise. read more

Good hot food. Quick service. Orders are read back to me. A little to much ice in the soda.

First McDonalds in months to get my order right on the 1st try! Fries were actually hot as well!

Terrible service and the coffee is awful I'd rather drive to a different town then go here.

This place is absolutely ridiculous. I was laughed at through the drive-thru because of the sound of my voice. On top of that, they can't even be smart enough to NOT put mustard on a burger when it clearly states so on the ticket. Let's hire some people with some smarts!! I mean, I understand that this is McDonald's and you hire people that don't even have a GED. So maybe we should focus on customer service and actually making orders correctly. Never had an issue in Winfield, so I guess that I will continue to drive 10 miles when I want something from here. read more

Obviously you know the kind of food you're going to get when you go to McDonalds. I was there Sunday afternoon with a group of children and the place was absolutely filthy, it was disgusting. The bathrooms were so nasty you couldn't even take the kids to the bathroom. The manager here does a good job but the weekend staff apparently lets the place go. read more

They can never get any thing right they rude when they do get ur order wrong and there icecream machine is allways down .. They have items on there menu that they will refuse to make at any time of the day . and it is even worse at night it is terrible . read more

Eaten here very many times, pretty decent food. But not very clean and ice cream machine is always broken.