I went to the drive through tonight and as a pregnancy craving I wanted a fish sandwich and I asked for a double to which they said they could do but when I got home it was a single fish sandwich and I was still charged for the double i was so sad because I was really craving a double and I was hungry. Guess If you go you would have to make sure they got the order right :( read more

Great quality when it comes to McDonalds. There food always tastes fresh like just made. I recommend this location and happy I live close to this place as well. read more

Mc Donald's...Mc Onions is more like it. And as a person that is allergic to onions, not a good thing. Anything/everything they cook on flattop is infested with onion. Never again, I held out for 2 years, now it will be forever! And I hate skinny fries! At least I found some stray animals that needed that food more than I did! read more

Slow staff, my sandwiche was wrong, I waited almost 25 minutes for a combo meal. A tremendous disorganization and I will never come back here again, never! read more

YUM NUGGIES ARE SO GOOD good customer service i dont get why this has so bad reviews doggo liked the nuggets and ice cream read more

McDonald's - a dirty dog standing in front of a tv - Fast Food Near Me - Apopka, Florida

Stopped to grab a Coke and some fresh Chocolate Chip - well I guess it wasn't meant to be, bcuz not one but ALL 6 were burnt and hard. Terrible... read more

McDonald's - Chocolate Chip cookies - Fast Food Near Me - Apopka, Florida

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Stopped last night. Diet Coke was not working and they refused to issue a refund. Did not receive drink or McFlurry that was paid for. Horrible service. Wanted to give 0 stars but review requires at least 1. read more

Horrible service. I ordered on the touch screen then had to wait in front of the registers for 12 minutes just to be able to pay until someone finally acknowledged me, the employees would walk right in front of me and not say a thing. Then I had to wait 13 minutes to get my food. The tables were dirty and the trash was full. read more

McDonald's - a trash can in front of a door - Fast Food Near Me - Apopka, Florida

I ordered a meal through the app and waited for my order in the designated area app area. While the (2)employees were bringing the order I overheard them speaking negatively as to why people order on the app. It was very shocked and it not something that any employee should be saying about a customer's order. I order using the app for Chic-fila and have never had any issues with people being upset over it because the drive through is slammed at that time. I think this is pure laziness. To make matters worse. My chicken nuggets were old. I ordered a 20piece and a 10piece spicy. The spicy nuggets are not fresh they were like raisins and very old. This particular location seems to always get the order wrong or they completely forget to give you something. Never have I ever been to a McDonalds that is so disorganized with their service to customers. read more

This Owner Needs to do a clean sweep of this restaurant. Ordered large meals in drive thru my husband repeatedly asked the person at the second window if that's everything they said yes. Got home and all the fries were missing. Went back to restaurant and manager obviously doesn't know how to read receipts. This McDonald's has really gone down hill almost makes me want to work at McDonald's again as a manager and change this store. read more

This lady with red hair and red eyebrows always has an attitude with us and is VERYYYY RUDE she also uses inappropriate language towards us when we just try to ask a simple question. She always acuses us of things that aren't true, and I believe she's a manager. I believe no one should be treated this way especially by a manager, that should be setting an example to her co workers. read more

I wish there was a zero star option. This McDonald's is terrible. Slow service, wrong orders, etc. The owner of this restaurant needs to come in and clean house. The latest was today when we ordered apple pies with our meals. The kid at the pick up window said it will be 10 mins, and to pull forward. Needless to say 15 minutes later, we had to go inside to get the pies. Avoid this location if you can. read more

Very good service. They put quality care in each order and they are careful with each person in drive through. We feel special each time we order from here! I love the price of the large coke! The apple pies are to die for! French fries are always kids favorite. Stop in and have a happy stomach like me! Thank you! read more

6.17 for a Dbl cheeseburger? Nope. Not a meal- just a sandwich. Definitely not. Don't think so. Service isn't that good.

REPORT THEM: https://www.mcdonalds.com/us/en-us/contact-us/restaurant-feedback.html/twitter Apparently they are proud of their horrible reviews. Stopped tonight to pickup some food for neighbors stuck at home with the flu. Arrived at the line at 7:28. Ordered food at 7:39. By 7:47 we gave up since only two cars moved up and there were 8 cars ahead of us. I tried to call to let them know we bailed on the food - no answer. NEW MANAGEMENT NEEDED. Apopka, we deserve better than this. Go to 233 E Main St, Apopka, FL 32703 instead. They at least have 2 stars. :( read more

The McD's near ,my house has really stepped up their service. Rarely a wait in Drive thru and food order has only had a toy missing from happy meal once. I call that a success. Menu is good and app offers daily deals so pricing is okay. read more

AVOID! You're better off starving to death then eating this garbage. Have you ever heard the saying you are what you eat? ...well if you have, dont be cheap, slow, and gross because thats what this food and place is all about! Most of us know the reputation McDonald's food holds but in desperate times may still disregard the fact that we shouldn't be eating this food and still eat it... Please take my advice, be STRONG and say no! read more

This McDonald's use to provide excellent customer service, due to an obvious lack of effective Management the services has completely declined. On more than one occasion I have pulled in to the outer drive thru lane when there was a car in the inner lane ordering. That car finishes ordering, pulls away, I sit waiting for someone to acknowledge me which never happens. Then I finally say "hello" and an individual says they will be right with me, but this never happens, instead a new car pulls in to to the other lane and is helped, while I am left sitting waiting for more than 5 minutes. The inside isn't much better, much of the staff is more interested in talking to one another and gossiping about personal situations vs. helping waiting customers. I worked at McDonald's as a teen and our Ownership/Management prided themselves on having a 30 second drive-thru and equally as efficient inside service. Very disappointing. read more

Do yourself a favor and just go the the Main Street McDonald's, which is just about two miles down the road. This place is consistently slow, to the point of waiting 15-20 minutes just to get through their drive thru. There really seems to be no rhyme or reason for the slowness, other than possibly under-staffing or lack of training. Just go swing into Publix in the same shopping center, get yourself a Publix sub or fried chicken, and call it good. read more

If I could give this place 0 stars I would I spent $17 on Mc flurry's there & the customer service is trash I would have better luck dealing with a crack head. So I pull up ordering thing & the girl took my order and said hold on one second came back 5 minutes later and then placed our order & now I'm at the window to pay and the people are sitting there laughing as if something was funny takes my payment & I pull up to the next window to receive the order well she didn't tell me the order was going to take a minute to come out she just said "pull up to the yellow line" kinda rude she could have at least said good evening or something. Then the girl comes out to the car and try's to hand the Mc flurry's (5 of them) over the railing that there as if I had long ass arms so I'm getting ready to put my stuff down so I can get out of the car to get my order then she finally brings them around and to the car and rudely say's "have a good night" well we get home and there literally is no Oreos in the Mc flurry's and the cups aren't even full all the way. This place is a joke & the drive though like always takes a life time. read more

McDonald's - a group of people holding cups of ice cream - Fast Food Near Me - Apopka, Florida

Worse service ever ! The staff is physically incapable of even sorting a McDonald's. Totally understand it's a fast food chain but wowwwww drive thru staff are always on the phone and chatting rather than helping guest. Management is a joke. Please save yourself loads of time and avoid this mc Donald's. read more

If I could rate this 0 stars I would. I don't understand how you run "out of food" or how you aren't open if the screen is still bright on. I worked for McDonald's and to just lie to a customer to not serve them is beyond me, will report to corporate! Also very rude ! read more

The worst McDonald's in Apopka! They should be ashamed of themselves for the poor quality and service. Avoid this place if at all possible! Thanks for reading. read more

Soo Slow not to mention they screwed up our order i dont see how this place is even still open smh

Waited 15 minutes for chicken tenders and a medium iced coffee. Then when I finally got my order, my coffee was watered down! It tasted more like milk than coffee, honestly. The drive-thru is a joke. read more

We went to the drive thru and were waiting to order our food. We waited for 15 minutes and tried to get the attendants attention. The lane next to us took 3 cars orders and didn't get back to us. Needless to say we drove off. read more

I order 3 meals. 2 large and one medium. Mind you the medium was 20 nuggets. I asked for ranch when I ordered and bbq. The guy at the second window looked gave me ONE bbq and said that's all I get. 1 sauce for 3 meals ?!?!?! Worst McDonald's I've EVER been to! read more

This place is terribly slow. You can tell when the manager is not around. Mornings are better than any other time of day there, but even that's rough when you want to drive through on your way to work and it takes fifteen minutes. I keep hoping they get better. read more

The wife and I stopped in there on the 27th of March at 8 p.m. at the McDonald's on Rock Springs Road in Apopka Florida they have gotten the order wrong I order a kiss and sandwich would be if I ended up getting the chicken patty I called the store managers and no problem bring it back in next time you're just wait till the manager will replace it I stopped in today told the manager and he said all I'm sorry but I can't do anything for you and went on my way so it wasn't worth arguing the point he was rolling his eyes he didn't even care what I had to say so basically I paid for an order got the wrong order and cold food and they got my money this is the saddest McDonald's I've seen I wouldn't mind going back just do right. read more

I ordered my kid a plain hamburger. They gave me a bun with pickles, onions and ketchup. No burger!!!

This place is so damn slow every single time. They will always ask you to pull up or park. It's the complete opposite of fast food and make sure you check everything before you leave so you're not pissed when you get home 99% of the time your order will be incorrect . Definitely the worst McDonald's ive ever been to read more

I went to get a breakfast sandwich at 4:30 am. They are open 24 hours. I sat in the drive thru for over 10 minutes with no answer.i pulled around to see a young lady laughing at me with another worker. I will never go back to this shitty establishment again. read more

SLOW SLOW SLOW!!!! Every time I go here it's a 20 min wait for FAST FOOD. The prices are always changing, and crew is SLOW

This McDonald's is incredibly slow. If the manager is not there, you will wait forever in the drive through lane. When you get the food, somehow it's not hot. This place is awful. read more

Horrible location! I stopped by with my family about two weeks ago and there was straight chaos going on. No less than 6 employees were visible including a manager and there was a a long line and several employees walking around clueless while only one person was at the register. Our food order was missing items and our French French fries were burnt and orange in color. We made the mistake of sitting in the lobby to eat and there was an employee with her foot propped on the table with her belongings and she was talking loudly on the phone having a very animated conversation. Also, another employee was "cleaning" the lobby with a swifer type of device where you spray a solution on the floor then sweep/mop the area and he was cleaning and spraying directly around us and then had the audacity to clean right by our chairs and under the table that we were sitting at eating! That was disgusting, unsanitary and just plain rude! We will NEVER come back to this establishment! read more