I recently had an issue with scheduling. My appointment was moved without clear communication,…read more(scheduled months in advance) and I only received one vague message that didn't indicate the urgency of the change. When I tried to give feedback and ask for better notice--at least a call and email the day before--the receptionist became defensive and rude, telling me I should have called or emailed them instead. The manager, however, was very kind and helpful. The team in the back seems great, but the front desk coordination needs improvement. Poor scheduling and unprofessional attitude made the experience frustrating.

My family & I recently moved to the area with the military & I was so worried about finding great…read moredental care, well look no further. From my initial phone call, I felt welcomed & heard. The receptionist is friendly & all the staff are in the back of the office as well. So glad I chose this dentist. The dentist is also very informative & does his job quick & proper. I will be suggesting this dental office to anyone coming to the area. I was excited about future appointments, not stressed once I left this dentist.

I moved to the area nine years ago and got the big dollar scams from the chain dentists in…read moreWatertown. I have NEVER been pressured to get more work than I need here. Two years ago a tooth broke off the day before I was flying to China. They worked me in and did a quick repair so that I didn't have to worry about infection while in China. This year that tooth needed a root canal - it was extremely painful. I couldn't get into an endodontist for two weeks so Dr. Cesario skipped his lunch and did it himself. Not an ounce of pain! I live about 30 miles away and have dozens of dentist offices between my home and Cesario's and I'm never even tempted to find a closer doctor. I highly wholeheartedly recommend Dr. Cesario!

I've been going here for years. Great staff, they really care about their patients. I can't imagine…read moregoing anywhere else!

Per usual Smile Associates provides amazing service, timely, and efficient. Today they were able to…read moreconsolidate two different appointments that I had for my family into ones that were close to each other so that we could be able to get in and out at a reasonable time

I was in St. Lawrence County on vacation from Texas when I lost a porcelain veneer. Smile…read moreAssociates fit me in early the next morning. They had a massaging dental chair that was relaxing and helped distract me from the dental procedure and they gave me a warm blanket. I saw Dr. Hazen, DDS, who created a bonded tooth for me until I can get home to my dentist and order a new porcelain veneer. Everyone was extremely kind.... receptionists, dental assistants, dentist, and every employee at Smile Associates who I came into contact with. If I lived in the area this would be my new dentist! Highly recommend!

Don't think just set up an appointment!…read more I found Dr Korwek via off post referral, twice I was referred and twice I was blown away with such skills. My 1st experience is how I found a Dentist for my family, I was blessed to have him take care of my family while deployed. Knowing that anything dental work needed to be done, my family will receive honest quality work, professional service and a safe environment.

If I could give negative stars I would. My elderly parent was a patient here from 2021-2025, a…read more approx 1.5" dental bur was removed from his LUNG. He was NOT notified that the bur had gone missing during his visit/procedure. After almost dying from an infection this was surgically removed from his lung and identified as a dental bur. Dentist stated he and the hygenist have, "No recollection of the incident" This was the ONLY dentist my parent was seen by during this time.

What a five-plus-star place. From the initial visit all the way through after surgery for both of…read moremy kids. Every single person we encountered was incredibly kind, professional, and helpful. Truly outstanding across the board.... From reception, to the nurses, to the doctor, to billing. Every interaction was positive. Dr. Curtis was especially wonderful with both me and my kids. He took the time to make sure they understood their treatment, what was happening, and why. He was so kind, patient, and easy to talk to. Leading up to surgery, the day of, and even afterward, I called at least 10 times with questions. Not once did anyone seem annoyed. Every time, they were helpful, responsive, and happy to answer anything I needed. On the day of surgery, the staff continued to go above and beyond. When my daughter had an issue with gauze getting stuck in her braces, they stepped in immediately to help without hesitation. They even called a few hours after surgery to check on how she was doing, which meant so much. This place deserves more than just this review. I'm so impressed. Dr. Curtis, you've built something truly special. It's rare to find a place with this level of kindness, respect, and professionalism. Thank you for everything.

Outstanding experience from start to finish. The staff was friendly, professional, and made me feel…read morecompletely at ease. The surgeon explained everything clearly, the procedure was quick and smooth, and recovery was easier than expected. Highly recommend this office to anyone needing oral surgery!

So glad I found this dentist! . I started the process of getting crowns/a bridge today & it was so…read morecomfortable and pain free!! I have pretty high anxiety when it comes to dental work due to a terrible childhood dentist. The office staff is incredibly friendly, helpful, and knowledgeable. The dentist listens to exactly what your concerns are and makes you feel as comfortable as possible. I even overheard him working on a young child who started crying/getting impatient - he was able to calm her down almost instantly and I was very impressed with how he handled it! If I had kids, this would definitely be the dentist for them!

Was told at first appt what the plan would be, they did full mouth x-rays. The dentist told me it…read morewould cost $3,500 to do the work but would do it for $2,500.2 teeth had been infected. I was put on antibiotics by another dr and I called on a Thursday, it was agreed getting in on Monday would give time for antibiotics to work. I went in to have the 2 pulled and he was kinda rude. He didn't just pull my teeth but yanked and ripped them out. A month later and the side of my tongue still has discomfort and the inside of my bottom jaw in the back is still "raw" feeling and it's NOT where the tooth came out and my ear has been really bothersome. I will NEVER EVER go back. A few days later allergies hit hard. 2 weeks go by still sick. Go to urgent care and I'm told I have nerve damage in my ear from him and his yanking my teeth out. I'm waiting for an appt for a follow up with an ENT.

Amazing staff and dr.jeff is fantastic with pediatrics! My 9 yr old daughter has NEVER known she…read morehas ever had a needle in her mouth! They try very hard to make sure yr child stays with the same 2 assists to stay at ease.highly recommend

From the owner: North Country Dental Services a cosmetic dentist located in Potsdam, NY offering a variety of…read moreservices such as teeth whitening, sedation, children dentistry, dentures, clear braces, and orthodontics.

I have been going to them for awhile. Been to many a dentist, they have gone above and beyond…read morefor me. Front desk is very kind and helpful. The dentist is kind and professional if you have any concerns or questions he takes his time and answers them, the hygienist's take their time and also answer your questions. Like said nice all around . I highly recommend them if your afraid they will calm you. Thank you . Isabel G

Just had a Cleaning done by Morgan, and I must say I have never had one done like that before…read more Great Job Morgan ... Thank-you Cam Beerling..

Went last year and established myself as a new patient after the visit they took my dental…read moreinsurance information and had issues with it they told me they would call me in a few days never did would not recommend

Bait and switch is there MO. Arrived for cleaning and told hygienist not there on Fridays. I was…read moretold that they could schedule me in March. Worst dental practice I've ever seen!

After losing a filling I went to this dentist to repair the lost filling that is causing me pain…read more After telling the dentist's helper who provided the lost filling, I believe he called the other dentist and took her side. He left me in the chair for neer and hour. I left, a short time later my phone rang,this dentist said he was glad I left. Pray you don't have shoty dental work done,they won't help you,I was told I'd never find a dentist that will help me now.

I took my kids for their first dental visit at Watertown Pediatric Dentistry today. I was very…read moreimpressed with the staff. They were very helpful and kind. They took time to explain everything to me and they were not pushy in the slightest at trying to fix issues that weren't there, as I have often experienced at other places. My kids had a great experience.