Dentist has one-size-fits-all approach to his patients, is very condescending, and gives no…read moreacknowledgement of mental disorders or obvious patient distress. Please read patient charts and take into consideration all aspects of the person before making a care plan, and be more conscious of how you speak to others. My dental assistant, Lindsay, was personable and caring. This review in no way reflects on her, or her professionalism.

I am new to the area, and choose to try Laclair based on a recommendation. However, I have not been…read moreimpressed particullary with the staff that worked with my kids our very first appointment. She didn't seem to have patience when working with children. I also was charged a no-show fee of 50.00 for not cancalling withing 24hrs and apparently they booked me another appointment without me knowing and I missed that one too. Dr. Laclair seems okay the 5 minutes he spent checking our teeth but overall for my family it was not a good experiance. I have already moved my children to a Pediatric Dentist in Watertown and LOVE him. As for me, I am looking and will never go back to this dentist office again. Small note: When you are in the waiting room they play this ridiculous video with a monkey brushing his teeth, and going to bed, my kids swear it was made in the 60's.

I moved to the area nine years ago and got the big dollar scams from the chain dentists in…read moreWatertown. I have NEVER been pressured to get more work than I need here. Two years ago a tooth broke off the day before I was flying to China. They worked me in and did a quick repair so that I didn't have to worry about infection while in China. This year that tooth needed a root canal - it was extremely painful. I couldn't get into an endodontist for two weeks so Dr. Cesario skipped his lunch and did it himself. Not an ounce of pain! I live about 30 miles away and have dozens of dentist offices between my home and Cesario's and I'm never even tempted to find a closer doctor. I highly wholeheartedly recommend Dr. Cesario!

I've been going here for years. Great staff, they really care about their patients. I can't imagine…read moregoing anywhere else!

Per usual Smile Associates provides amazing service, timely, and efficient. Today they were able to…read moreconsolidate two different appointments that I had for my family into ones that were close to each other so that we could be able to get in and out at a reasonable time

I was in St. Lawrence County on vacation from Texas when I lost a porcelain veneer. Smile…read moreAssociates fit me in early the next morning. They had a massaging dental chair that was relaxing and helped distract me from the dental procedure and they gave me a warm blanket. I saw Dr. Hazen, DDS, who created a bonded tooth for me until I can get home to my dentist and order a new porcelain veneer. Everyone was extremely kind.... receptionists, dental assistants, dentist, and every employee at Smile Associates who I came into contact with. If I lived in the area this would be my new dentist! Highly recommend!

What a five-plus-star place. From the initial visit all the way through after surgery for both of…read moremy kids. Every single person we encountered was incredibly kind, professional, and helpful. Truly outstanding across the board.... From reception, to the nurses, to the doctor, to billing. Every interaction was positive. Dr. Curtis was especially wonderful with both me and my kids. He took the time to make sure they understood their treatment, what was happening, and why. He was so kind, patient, and easy to talk to. Leading up to surgery, the day of, and even afterward, I called at least 10 times with questions. Not once did anyone seem annoyed. Every time, they were helpful, responsive, and happy to answer anything I needed. On the day of surgery, the staff continued to go above and beyond. When my daughter had an issue with gauze getting stuck in her braces, they stepped in immediately to help without hesitation. They even called a few hours after surgery to check on how she was doing, which meant so much. This place deserves more than just this review. I'm so impressed. Dr. Curtis, you've built something truly special. It's rare to find a place with this level of kindness, respect, and professionalism. Thank you for everything.

Outstanding experience from start to finish. The staff was friendly, professional, and made me feel…read morecompletely at ease. The surgeon explained everything clearly, the procedure was quick and smooth, and recovery was easier than expected. Highly recommend this office to anyone needing oral surgery!

Went last year and established myself as a new patient after the visit they took my dental…read moreinsurance information and had issues with it they told me they would call me in a few days never did would not recommend

Bait and switch is there MO. Arrived for cleaning and told hygienist not there on Fridays. I was…read moretold that they could schedule me in March. Worst dental practice I've ever seen!

I recently had an issue with scheduling. My appointment was moved without clear communication,…read more(scheduled months in advance) and I only received one vague message that didn't indicate the urgency of the change. When I tried to give feedback and ask for better notice--at least a call and email the day before--the receptionist became defensive and rude, telling me I should have called or emailed them instead. The manager, however, was very kind and helpful. The team in the back seems great, but the front desk coordination needs improvement. Poor scheduling and unprofessional attitude made the experience frustrating.

My family & I recently moved to the area with the military & I was so worried about finding great…read moredental care, well look no further. From my initial phone call, I felt welcomed & heard. The receptionist is friendly & all the staff are in the back of the office as well. So glad I chose this dentist. The dentist is also very informative & does his job quick & proper. I will be suggesting this dental office to anyone coming to the area. I was excited about future appointments, not stressed once I left this dentist.

Don't think just set up an appointment!…read more I found Dr Korwek via off post referral, twice I was referred and twice I was blown away with such skills. My 1st experience is how I found a Dentist for my family, I was blessed to have him take care of my family while deployed. Knowing that anything dental work needed to be done, my family will receive honest quality work, professional service and a safe environment.

If I could give negative stars I would. My elderly parent was a patient here from 2021-2025, a…read more approx 1.5" dental bur was removed from his LUNG. He was NOT notified that the bur had gone missing during his visit/procedure. After almost dying from an infection this was surgically removed from his lung and identified as a dental bur. Dentist stated he and the hygenist have, "No recollection of the incident" This was the ONLY dentist my parent was seen by during this time.

Dr. McCue is wonderful. I am so blessed and happy how he treated me with getting a new bridge. They…read morehave always worked with me on appointments. Things get mixed up sometimes, but I was always treated with respect and helped as soon as possible. No better dentist!!!

After being a customer for several years, I have been treated like garbage and will look for a new…read moredentist. My August appt was cancelled because my usual hygienist had left. It was rescheduled for today. Yesterday (after turning down substitute teaching jobs for today), I rec'd a call that my appt was again being cancelled because my usual hygienist was no longer there--the same excuse from months ago. I don't care who cleans my teeth...I just want it done. I questioned why I was cancelled twice and suggested the secretary cancel someone else (who hadn't previously been canceled) and get back to me. I rec'd no call by the end of the business day, so I called and left a message. This morning at 6:45, I rec'd a call and was told that nobody else agreed to cancel their appt. I was TOLD my appt was cancelled...others were given a choice???? What sort of way is this to run a business or to treat longtime patients? Now booking is into 2026....so I miss out on a cleaning I am entitled to thru my insurance. And I had a dental issue to discuss with my dentist. This is unacceptable and I am not smiling. Instead, I will begin the search for a new dentist.

Excellent experience here! I called due to an emergency and they went out of their way to help me …read more I am so grateful for that excellent service and for listening and understanding my situation. I had my tooth pulled with no problems! Thanks to office staff for getting it all figured out and for the folks that worked on me and talked with me to make me feel comfy and not so scared.

If there was a ZERO rating that is exactly what I would rate them. I had my appointment today for 2…read morefillings that was going to cost me $47 total. I arrived there and he sat me on the chair and he put the cotton with the get in my mouth and because I have gag reflex he declined to do the job and told me I had to be sedate me in order to be able to do my fillings. When I went up front to Jenny, she quoted me at $1190 out of pocket for the procedure. In a matter of seconds he raised my procedure by over $1100. Not to mention that when I called to get my medical records and take them to another clinic, Dr Tinelli was super rude and refused to work with me in any way claiming that he doesn't want to do it without the sedation so we can avoid the "hassle". So by him avoiding the hassle I have to pay an additional $1100 so he doesn't have to see me gag and he can go about his day. I mentioned that I have always had work done with other Dr's in the past and they never had sedated me and he told me to take my business to my previous Dr's (1000 miles away). Like any other dental clinic they do a consultation first (2 months prior), which they had already done along with a cleaning and he knew about my gagging and at that moment he NEVER once mentioned about being sedated until the day of my appointment. I will never go back nor refer anyone there. Although besides him and Jenny at the front desk the rest of his staff is super professional and nice. It's a shame that he is a piece of sh*t doctor.