After a very bad root canal from another dentist I had the best experience with Dr. Crossley. He…read morewas patient and explained everything. He also made sure I was completely numb before the procedure. I absolutely would recommend!

After devastating experience with Aspen Dental we needed to search out a dental office that cared…read moreabout patients, not the almighty dollar. We found it with Watertown Dental. Husband had problem with dentures that were from our dentist in Florida when we lived there. Got an appointment right away, did not have to make a deposit and Dr Girardi was an absolute profession in taking care of the issue. Did not try to sell us any thing, just take care of problem at hand. Thank you so much! What a relief!!

Uncaring butchers, rude and confrontational. The worst dental assistant, she seemed to enjoy the…read morepain I was in preparing me for her butcher dentist.

i would give them less stars i will say The dr there is wonderful with kids but the ladies in the…read morefront make it horrible place to go into my daughter need sugary was panned for the OR and well the lady had called told me i didnt have insurance well i didn't know the state had changed my kids health insurance to her father as of the new year well anyways she told me she didn't have health insurance well she did but anyways i don't want to keep going on she is rude and needs to be fired and to be honest it vary un healthy to have dogs in your dentist office ,they are not permitted due to hygiene if i was anyone to be honest with you never ever get any work done by them ...

My daughter needed some dental work done in the OR . Dr Raush was caring , kind and a great…read moredentist. He even called to check on her after the surgery!

Do NOT recommend, very rude staff, the woman that answers the phone has a very rude, nasty attitude…read moreand a very smart mouth, she speaks very unprofessionally over the phone. If you need to call and reschedule an appointment, she's going to question everything about your life & speak to you like a toddler. Fortunately I made the decision to just cancel the appointment (which she also gave me an attitude about). I just had to cancel before I had to cuss her out for speaking to me in such a way when I was nothing but respectful the whole time. The lady that handles payments, very rude also, doesn't look happy, always with a mad mug on her face. And another thing, the dentist here didn't allow me to make the decision for myself if I wanted numbing or not for a filling, he just decided to not tell me until I'm laying in the chair that I wouldn't be numbed for my fillings and it HURT. Do NOT COME TO THIS PLACE. They also give racist vibes. I dreaded making an appointment here again, it was the only place with no waiting list. And I can see why. Seriously zero stars!

No one likes going to the dentist, but if you have to go, this is the place. Never met a nicer,…read morefriendlier staff from the first phone call. Dr. Schonfield is funny and kind and puts you at ease right away. The staff are incredibly thorough, taking time to explain what they're doing and never making you feel rushed. Prices are comparable to others in the area, but the customer service puts this practice at the top of the list. They've worked with my insurance to make my out-of-pocket costs as low as possible. Can't recommend Dr. Schonfield and his staff highly enough!

Steven Ahlgrim suddenly became hostile to my family after coming there for 18 years because I got a…read moreprocedure done somewhere else (an orthodontist) that was not offered by Dr. Ahlgrim. He was abusive at my next appointment following the procedure. I was never more afraid than at that appointment. This is very serious. Stay away from this office. Go to a dentist that can do the dental procedures you may need and does not punish you for needing work that is not offered there and having it elsewhere.

Went in today for some work that I had been ignoring. The…read moreoffice staff was very friendly. The doctor was very professional and the entire operation was relaxing and painless. The entire staff was engaging and friendly and genuinely treated me more like a friend. No rush, just professional service. Glad we found this office.

The team at Jefferson worked me in straight away and took great care of ALL my needs. They are…read moreaccurate, fast, courteous and deliver excellent care!

Sadly I'm going to need to give a one star, if I was capable of giving anything lower I would. I…read morehad four crowns done back last year in August, the temporaries didn't fit right, constantly told them that they weren't fitting right that didn't feel right and I had pain in one of the teeth. Originally I was only supposed to get crowns not get root canals, I agreed to the root canals but never knew that I was getting these stupid posts jammed into my teeth. One of the tooth structures I could understand because it had chipped so far down that it needed the extra build up. However when the time came to put the permanent ones on, these two didn't fit right and one of my teeth I kept complaining before the permanent crowns were put on that I had pain, and then I had pain in another tooth. They kept telling me " it'll settle, don't worry about it don't worry about it. I'm the dentist I know." I have two previous crowns from a dental dental institute that I've had since 2016, perfectly flush against the gums, no gaps no nothing. No pain no sensitivity perfectly fine. These four crowns that I have now? Monstrosities, there's a gap between the gum and the crown, one of the crowns is extremely loose and painful, and another one just any type of pressure on the crown it's excruciating. When I told them that? Their idea was the shape the crown a little bit so when I close my mouth my teeth don't touch. Okay, so how about when I'm eating? I can't even eat on that side. I absolutely refuse to go back to this dentistry and have them anywhere near my mouth again. I'm already needing to pay out of pocket to get this fixed which is ridiculous. I highly advise anyone looking into going to this place to avoid it at all costs. I'm already thinking about filing a malpractice suit if not already filing a complaint with the board of New York dentistry. This is unacceptable, in every way shape and form. Like others, I really should have did a simple Google search to check reviews. Just because this dentistry accepts Medicaid or Medicare. Our options are limited, but do not risk your teeth destruction going to this place.

INVISALIGN REVIEW ONLY If you care about the aesthetics of…read moreyour teeth and your wallet at all. I would urge you to go anywhere but here. I know Watertown is a small town, and options are limited, but do yourself a favor and go to the Invisalign website and search for at least a Platinum provider. Dr. Clough-Perin is a dentist, not an orthodontist, and she might have done 'some training' from Invisalign; but she doesn't understand anything about the movement of teeth yet cares for their looks. SmileDirect Club probably would have given a better customer service and experience than her. There is a lot I could write about what went down, but to bring it to the point. I went to Dr. Clough-Perin for what she called "an easy fix." Not knowing anything about Invisalign, I listened to her advice on what treatment plan to choose and went with Invisalign Light. My initial 14 trays turned into 26! I started voicing that I didn't think my teeth were moving halfway through my initial treatment. She said, "it's all part of the process." After 12 months of wearing aligners, I still don't have straight teeth and was left with gaps that could have been prevented. To what she said, "this is as good as it gets." Very frustrated and $5000 later, I went to 2 Platinum and Diamond rated Orthodontists for a free consultation, and both assured me that my teeth were not the problem, but her treatment plan was, and I would need another full set of Invisalign treatment. I called to ask if she was willing to refund me some of the cost, to which she said she couldn't do that because she paid for some of my refinement aligners (Lies, I called Invisalign directly, and they told me it was complimentary), she also said she told me from the beginning I needed a full treatment instead of the Invisalign Light version, which was also a lie and feeble attempt to make herself look like she actually knew what she was doing. What I experienced pretty much goes along with her other reviews of her being rude and rushing everything.

Excellent experience here! I called due to an emergency and they went out of their way to help me …read more I am so grateful for that excellent service and for listening and understanding my situation. I had my tooth pulled with no problems! Thanks to office staff for getting it all figured out and for the folks that worked on me and talked with me to make me feel comfy and not so scared.

If there was a ZERO rating that is exactly what I would rate them. I had my appointment today for 2…read morefillings that was going to cost me $47 total. I arrived there and he sat me on the chair and he put the cotton with the get in my mouth and because I have gag reflex he declined to do the job and told me I had to be sedate me in order to be able to do my fillings. When I went up front to Jenny, she quoted me at $1190 out of pocket for the procedure. In a matter of seconds he raised my procedure by over $1100. Not to mention that when I called to get my medical records and take them to another clinic, Dr Tinelli was super rude and refused to work with me in any way claiming that he doesn't want to do it without the sedation so we can avoid the "hassle". So by him avoiding the hassle I have to pay an additional $1100 so he doesn't have to see me gag and he can go about his day. I mentioned that I have always had work done with other Dr's in the past and they never had sedated me and he told me to take my business to my previous Dr's (1000 miles away). Like any other dental clinic they do a consultation first (2 months prior), which they had already done along with a cleaning and he knew about my gagging and at that moment he NEVER once mentioned about being sedated until the day of my appointment. I will never go back nor refer anyone there. Although besides him and Jenny at the front desk the rest of his staff is super professional and nice. It's a shame that he is a piece of sh*t doctor.

Went last year and established myself as a new patient after the visit they took my dental…read moreinsurance information and had issues with it they told me they would call me in a few days never did would not recommend

Bait and switch is there MO. Arrived for cleaning and told hygienist not there on Fridays. I was…read moretold that they could schedule me in March. Worst dental practice I've ever seen!

It was a scary situation for someone who is not a dental work fan, that was made easy and very…read moreeasy. The price made me swallow for a second, but I believe it was worth every penny paid in the end. I would recommend it for people who are apprehensive as I was.

Our appointment was at 3:30. We arrived early at 3:20 and wasn't seen by the doctor until 4:20. By…read more4:23 we were already standing at the receptionist's desk to schedule the next appointment. 50 minute wait to see a rushed doctor (practice closes at 4pm). Saw staff leaving to go home while we were still waiting in the waiting room. Spent more time scheduling the next appointment than we did with the doctor. Your time is not valued by this practice.