I'm giving one minus star because their lack of mechanics in shop when my car broke down on 20th of…read moreJuly and had been sit there for 10 days without anyone looking to see exactly what is wrong, not only that, I also from different town about 2 hours from my hometown, they don't consider myself as top priority or have a loaner so that I can drive home. What they should have told me only 2 mechanics and too many cars need to fix then I would have look for another shop. Took 14 days with no car!! Beware!! Don't go there!!

Worst dealership I've ever dealt with. Starting from the moment we walked in. The car I came in for…read morewas out on "vacation" with an employee when I inquired originally. Finally got in to see the vehicle and when we started the deal, the entire sales staff tried to completely low-ball my trade value (by over $5,000). The finance manager tried to tell me that I couldn't get this car at that price anywhere else. I told them what the other dealership was offering and he said "they're just undercutting your car to make a better sale" and then proceeded to do the exact same thing to me. I stated that I am a Stage 4 Cancer Patient, and that I was trying to put money back in my pocket from my trade in due to not being able to work, but they kept fighting me on what my trade value was. We researched and got numbers from multiple dealerships and websites and knew what we were looking at. One of their offers to "sweeten" the deal, was to offer me a Lifetime Warranty....to a stage 4 cancer patient. Total slap in the face. Once the deal was finalized it took 2 weeks to get my check from the dealership, and 55 days to receive the title, after being forced to contact Auto Dealer Services Division Indiana Secretary of State. They had to call on my behalf and threaten this dealership to get things moving. Was informed by state that this dealership has these issues often. Don't shop here.

This dealership defies the bad rap stigma that car shoppers dread. Robert was extremely helpful and…read morepolite. Great communication! Never pressured, never tried to sell me something I didn't want and never was not listening to my requests or preferences. Fabulous customer service with extremely fair pricing on both my new car purchase and my trade in. Very efficient in getting me in and out with minimal delays. Thanks to Ashley and Tim also for making my car experience the best that I've ever had. Bravo Toyota of Madison!

I have worked at five different car dealers mostly in used cars and never seen a deal done without…read morea worksheet,, that avoids any conflict about pricing. I agree to a figure they agreed with the figure also but then come back with a contract already printed out to a $500 higher price and what I agree to,, they refuse to own it to that agreed price that the salesman had presented. A worksheet would have avoided any of this confusion but I don't think they want to work that way and then on top of that they had a person or something on their website that was an AI version called Grace. The AI person agreed with everything I said and said they would work it out also I was given only one set of keys and the AI person said they would get me a duplicate as a backup then the dealership tried to charge me $200 for a spare key,, not very happy. I don't know how you can run a car business without a worksheet for going into the business office when The contract was printed out,

Oh it started out ok and as time went on they wanted me to pay way to much for the car I was…read morelooking at. To many hidden things I would not recommend , my excitement turned to frustration

As a person rebuilding their credit, i was very appreciative of them giving me a chance my vehicle…read moreis very nice 2010 fusion sport and runs very well!. They were respectful and polite will definitely reference.

Coming from the business, its hard to find a dealership that holds the same high standards to…read morequality customer care as I did. Not only is the location very tidy and clean, but the cars are of exceptional quality. What really blew me away was the sales experience. I had my 1 year old daughter and my pregnant Fiance with me. The car was warmed up and pulled up for us ready to go. Michael French was extremely respectful, engaged with my family, listened to my needs and had me signing paperwork in under an hour. I constantly look at their website for our next SUV replacement. I will not be buying anywhere else.

If I could give it 10 stars I would. Edgar, Jacob and the whole team there was extremely…read moreinformative. With it being our first electric vehicle they was able to explain throughly all the differences between the models of the teslas as well as the ford Mach Es we was interested in. They were really patient and we never felt like we were being sold too, we felt like they was just interested in helping us get the right fit. We seen why they are the number one electric dealer around!

Whitewater provided me with the best customer service and buying experience I've had yet at a…read moredealership. Bob was a pleasure to work with and his approach to sales was refreshing. The fair, simple negotiation and process to get everything sorted was awesome. No extra back and forth or drawn out process to add warranties and extra costs. The truck I came in for was in need of tires, and I wasn't sure if that was something I would have to pay for on top of the listing price, or if it could be negotiated, etc. The first thing Bob told me (before I even brought it up) was that he won't sell a car with bad brakes or tires. He had the tires replaced with a quality set, even had a second key made, and the truck was spotless when I finally picked it up. I will absolutely be looking to Whitewater Motors when we go to buy our next vehicle.

Bob at WhiteWater Motors My wife and I found a vehicle…read moreonline that we were interested in...we had spent months researching and talked to several dealerships. When we talked to Bob, we immediately had a good feeling and trusted him enough to drive 90 minutes towards their dealership. We had a great experience at the dealership and walked away buying a used 2022 Mercedes GLE...as advertised. The pictures were exactly what we saw in person. Thank you

I've bought almost all my vehicles from Chandlers. I think they are the best dealership around! I…read moreknow Gary and his son Gabe personally and they work hard to maintain a great environment for purchasing, servicing, and auto body work. They have always gone above and beyond to help with anything I needed. I've tried other dealships and I always go back to Chandlers!

Bad Business!!!!! Terrible Service Department and management! Worst dealership I've ever been at…read more No debate about it. Communication skills -10/10 Knowledge 0/10, would not recommend.