I reached out to Jenn the Friday before Memorial Day when my Ford Explorer broke down without…read morewarning on a family vacation. I had contacted several other mechanics, garages, and car dealerships in the Clayton area looking for help and nobody was able to work me in or even give me any advice on where to go. I found JennJohns Auto Service in searching online and it turned out to be an amazing experience. Jenn and John were on site less than 24 hours after my original inquiry, diagnosed my problem, and replaced my alternator and serpentine belt quickly and with obvious expertise. Throughout the experience they showed excellent customer service and showed us step by step what they were doing and the reasons why, proving their years of experience as mechanics. Their rates were fair and reflected their experience and customer focus. I cannot recommend them enough.

From the owner: With over 20 years of experience, JennJohns Auto Service is your go-to destination for dependable,…read moreprofessional technician. Our experienced team of certified, senior master technicians are dedicated to providing swift, comprehensive auto repair services, so you can get back on the road faster.

Earl was incredibly helpful on the phone and got me right in! He fixed my car and was so nice! I…read morehighly recommend this place!

This Repair shop has to be the most awesome place in Franklin, I have always had nothing but…read moreexcellent service by a group of individuals that are Highly Skilled on ALL Automobiles. Earl and Tammy are most efficient and a joy to speak with and they explain the repair process with possible troubleshooting before hand, and before any repairs are done, they call to explain what is wrong, what options are available, and repairs are usually pretty quick and you can rest assured It is fixed Right the first time. Prices can seem a little high, but to find a Qualified Repair Shop that does Quality work the first time around with no hidden suprises. It's well worth the cost. When anyone asks for a trustworthy Auto Repair, I give them explicit directions to this Shop and I also let them know that you can rest assured, You are Treated with Respect to your wallet, time and situation. This Shop Rocks.

Friendly, down to earth folks so easy to work with.. I don't care for the big box stores when I can…read moreget great service from folks like this.

Great place to take your car! They are honest, hard-working people. I highly recommend Family…read moreAuto Care! A happy customer. Virginia B.

I was in Franklin on an out of state trip when someone stole my catalytic converter. The locals…read morerecommended this place and I can see why! If you have the time to look for the best local place to take your vehicle, you'll end up here. The mechanic/owner worked hard to get my truck fixed quickly and get me back on the road for less cost than I could have hoped for anywhere else. He also worked directly with my insurance company and parts distributors despite how difficult they were. Although the OEM California compliant catalytic converter was back ordered and not available from any parts supplier for months, the owner acquired a "universal" catalytic converter and got me on the road again. His repairs worked wonderfully driving back across the country and for the following months until I finally got a California compliant OEM catalytic converter from Toyota installed.

Great work, great service. Well worth what they charge, if you want your vehicle done right this is…read morethe place

Worse place EVER! They ripped us off for thousands of dollars, and at the last diagnostic we…read moredecided to get a second opinion, and we were told there wasn't an issue, and didn't need to be repaired.

I am so grateful for Ridgecrest Towing and especially Tim. My car struck in the mountains far from…read morehome, but Tim was incredibly kind and professional. He went the extra mile by making sure I knew exactly where I needed to go next. His kindness in an unfamiliar place really put my mind at ease. Thank you, Tim!

Fast to respond to my issue, and towing. They came quickly the two times I've used them.read more

Franklin Lube and Repair is open for business!! From an oil…read morechange to new tires to any automotive service needed, this is the most honest and well staffed "anything mechanical" businesses in Franklin, NC. Rog has been there 18 years plus and through those years we've seen different employees come and go but now....the staff is family!! We have the BEST staff! They are honest, reliable, loyal and have the kindest customer service skills. Come on in and see for yourself. Meet our ASE Certified mechanic straight out of Marines and brilliant lube techs. Our lube techs are top notch at what they do. You can't beat the prices here as I don't believe Mr. Schurman has raised any prices in years. Got a tire issue? AC? Brakes? transmission issues? Get over to Franklin Lube and repair. You'll love the girls at the front desk too!

BEWARE!!! My ignorance, trust, and wanting to do business with a small local business cost me…read more$2,493.17. Ordered tires and AC repair components for my jeep on 6/21/2024. Came in to drop off my jeep on 6/24/2024 and was met outside by the assistant manager, which advised me that the business owner decided to close down the business. I've put in a fraud claim with my bank. So now it's just a waiting game. Here I am thinking that I'd help a local business owner instead of a big box store business. I can only pray that I get my money back. And unfortunately my big city wall has gone up again. Sometimes giving local businesses a chance is just not worth it. All it took was one bad apple to spoil the orchard.

'Had my car serviced today. Great job, timely, and affordable. These guys even reminded me it was…read moretime for a tire rotation and cabin air filter change, but quoted prices and asked if I wanted these services. Honest, and helpful. 'See you in a few months for more servicing. Highly recommended.

Excellent and friendly service. The professional staff fixed my leaking tire and answered all my…read morequestions. I'm happy to recommend Welch Automotive and Tire.

I have an old Frankentruck. A Chevy Colorado with a 2006 motor shoved into a 2008 body. I love the…read moretruck and it's been a workhorse, but I had never had anyone give it a full go-over before. I wanted to drive it from Franklin to Tampa, FL and back so I took it to Stamey to have them inspect and asses it. They found the major issues wheel bearings and brake discs etc. Their price was literally 1/2 what I was quoted by the shop in Tampa, and they got everything done on schedule and done right. I made the trip safely and walked away felling like I had gotten a very good deal and professional service. Would recommend them to a family member. Great service and price.

Just had Stamey (Joel) install a towing base plate and wiring on our new car so it can be towed…read morebending our motorhome. Very impressed with their workplace and all the folks I dealt with. Did great work and very pleasant to worried with.

They are very friendly helpful people. Had an inspection there today and was greeted right away and…read morewas out the door quickly.

Can't do inspections. Not very helpful in doing anything for you. Also not very friendly when…read moreyou go there.