I reached out to Jenn the Friday before Memorial Day when my Ford Explorer broke down without…read morewarning on a family vacation. I had contacted several other mechanics, garages, and car dealerships in the Clayton area looking for help and nobody was able to work me in or even give me any advice on where to go. I found JennJohns Auto Service in searching online and it turned out to be an amazing experience. Jenn and John were on site less than 24 hours after my original inquiry, diagnosed my problem, and replaced my alternator and serpentine belt quickly and with obvious expertise. Throughout the experience they showed excellent customer service and showed us step by step what they were doing and the reasons why, proving their years of experience as mechanics. Their rates were fair and reflected their experience and customer focus. I cannot recommend them enough.

From the owner: With over 20 years of experience, JennJohns Auto Service is your go-to destination for dependable,…read moreprofessional technician. Our experienced team of certified, senior master technicians are dedicated to providing swift, comprehensive auto repair services, so you can get back on the road faster.

Earl was incredibly helpful on the phone and got me right in! He fixed my car and was so nice! I…read morehighly recommend this place!

This Repair shop has to be the most awesome place in Franklin, I have always had nothing but…read moreexcellent service by a group of individuals that are Highly Skilled on ALL Automobiles. Earl and Tammy are most efficient and a joy to speak with and they explain the repair process with possible troubleshooting before hand, and before any repairs are done, they call to explain what is wrong, what options are available, and repairs are usually pretty quick and you can rest assured It is fixed Right the first time. Prices can seem a little high, but to find a Qualified Repair Shop that does Quality work the first time around with no hidden suprises. It's well worth the cost. When anyone asks for a trustworthy Auto Repair, I give them explicit directions to this Shop and I also let them know that you can rest assured, You are Treated with Respect to your wallet, time and situation. This Shop Rocks.

Beware! These guys are crooks. Told my 81 year old Mother the block was cracked on her engine and…read moreit would be $6k for a new one. We picked up her car and checked it out with another mechanic. It ended up being an $8 hose. Apparently, Dan and his team prey on the local Seniors. We've heard story after story from other victims. Take my advice, get a second opinion even if you have to pay their inspection fee. I'm sure you'll save in the long run

I have an old Frankentruck. A Chevy Colorado with a 2006 motor shoved into a 2008 body. I love the…read moretruck and it's been a workhorse, but I had never had anyone give it a full go-over before. I wanted to drive it from Franklin to Tampa, FL and back so I took it to Stamey to have them inspect and asses it. They found the major issues wheel bearings and brake discs etc. Their price was literally 1/2 what I was quoted by the shop in Tampa, and they got everything done on schedule and done right. I made the trip safely and walked away felling like I had gotten a very good deal and professional service. Would recommend them to a family member. Great service and price.

Just had Stamey (Joel) install a towing base plate and wiring on our new car so it can be towed…read morebending our motorhome. Very impressed with their workplace and all the folks I dealt with. Did great work and very pleasant to worried with.

Great place to take your car! They are honest, hard-working people. I highly recommend Family…read moreAuto Care! A happy customer. Virginia B.

Friendly, down to earth folks so easy to work with.. I don't care for the big box stores when I can…read moreget great service from folks like this.

I am so grateful for Ridgecrest Towing and especially Tim. My car struck in the mountains far from…read morehome, but Tim was incredibly kind and professional. He went the extra mile by making sure I knew exactly where I needed to go next. His kindness in an unfamiliar place really put my mind at ease. Thank you, Tim!

Fast to respond to my issue, and towing. They came quickly the two times I've used them.read more

I was in Franklin on an out of state trip when someone stole my catalytic converter. The locals…read morerecommended this place and I can see why! If you have the time to look for the best local place to take your vehicle, you'll end up here. The mechanic/owner worked hard to get my truck fixed quickly and get me back on the road for less cost than I could have hoped for anywhere else. He also worked directly with my insurance company and parts distributors despite how difficult they were. Although the OEM California compliant catalytic converter was back ordered and not available from any parts supplier for months, the owner acquired a "universal" catalytic converter and got me on the road again. His repairs worked wonderfully driving back across the country and for the following months until I finally got a California compliant OEM catalytic converter from Toyota installed.

Thankful to finally have a go-to mechanic I feel confident takes time and makes an effort to…read moreidentify the actual problem, rather than blindly make repairs. Extremely knowledgeable. Very fair rates.

Window failed to respond, Roger got part and repaired promptly…read moreAnd at reasonable cost. As a widow I appreciate professional advice and service. Will recommend him to others.