absolutely horrible experience ...they do not wear masks,,, he got so close to me and his breath…read morewas horrible ! the office was cold and cluttered and dirty .i had to wear my coat the entire time, i did not see him or his helper becky wash their hands ,, he has old outdated equipment & he must be in his 80's ..i called three times and asked for anti biotics for my painf ul cavities and no one called me back i do not recommend him at all he really needs to retire...

Dr McGaughey is a loving older gentleman that I thought was really cool. I'm a nervous Nelly going…read moreto have dental work done and he was very gentle and didn't scare me a bit. His nurse actually comfored me as I was getting an extraction. I highly recommend this Dentist. His humor may be a bit off but he's a great dentist and is exceptional.

Kevin has always been very professional and had my wife and my best interest in mind when we have…read moreneeded dental work!

Everyone in the office is super friendly. Dr. Shearer is very patient and explained everything he…read morewas doing. I have horrible anxiety and he didn't seem bothered when I needed to take a break and sit up for a minute or two. He was able to get me in on his day off when my normal dentist who I went to for years wouldn't even come in to see me. I'd highly recommend him.

Dr Langford is thorough. My complicated procedure didn't hurt. He explained everything to me in…read moredetail. They have the most modern equipment. The staff are friendly. They didn't charge me a fortune. I definitely recommend his office.

Solo practice, friendly and competent staff, and the highest level of dental care…read more Dr. Langford is a seasoned practitioner who knows all the treatment techniques. He explains his treatment plan in easy to understand language. I had six visits over two months that included an oral exam, x-rays, four restorations, and two crowns. The crowns are computer designed in the office then milled and baked in a few minutes. There was almost no initial anesthesia pain and absolutely no procedure pain. I was amazed and pleased with his efficiency. I would give Dr. Langford and his staff a higher rating if I could. Make your appointment now as he is booked out for many weeks.

I had the most wonderful dental experience! I needed to get a molar pulled. Unfortunately, this…read moremolar anchored a bridge in my mouth so that meant both the bridge and the molar had to go. I was worried that the front anchoring crowned tooth would have to go too but Dr. Krant was able to save it. The entire experience was painless. He was great with the novocaine. I could not even feel the shots. He regularly spoke to me and explained where he was in the process. I felt confident that he knew what he was doing. I am no coward when it comes to dentistry. I have had a lot of dental work in my life. I have to say, this was by far one of my best dental experiences. I highly recommend Dr. Randy Krant of Evergreen Dental in Yreka, California. The office is nice and bright as well and I was impressed with all the staff.

My 18 year old daughter had her wisdom teeth pulled today. I could not be with her for this, as I…read more had to work. The office staff and doctors were simply amazing. She raved about her experience she had with all the staff members. She even had to make a difficult decision on her own about whether to proceed or not due to a root being close to the tooth. She asked good questions, got intelligent answers to make her choice, and she went through with it and the doctor did amazing. Root untouched! I cannot be more thankful to Dr. Cox and his team!! Recommend to everyone! This is the text my 18 yr old sent. How great is that?!

I broke a tooth and immediately got into my dentist (thankfully I work in the office so they were…read moreable to get me in same day). I needed the tooth removed as well as my wisdom teeth so I was referred to Mark Cox. I called them before my referral was even sent over and they were able to get me in the next morning for a consult and a few days later for the extraction. The staff were all so kind and Mark was very kind as well.

I was referred here by another dental provider a month ago for an extraction. After waiting for a…read morecall from them, I called and found out they were given the wrong phone number. Not to worry though, they were able to get me scheduled to be seen in less than a week. As luck would have it, they had a cancellation and called and got me in the next day. The office is clean and has a great view of the river, and they offer cold beverages while you wait. In addition, they use nitrous on request, which I have been given since childhood. Dr. Suarez was very kind and took time to make sure I was adequately numbed before he removed my molar. I was given verbal and printed after care. They exceeded my expectations in every way.

Updated 12/11 Office failed to perform an after care call…read moreafter saying they would. Lack of after care and failure to respond to emergency calls are definite areas of improvement needed.

We recently realized that Dr. Ferrari's approach to dentistry is far too aggressive for our family…read more I've worked in dentistry (front office) and am familiar with treatment planning, insurance coverage, and how clinical options should be discussed. Unfortunately, our experiences at this practice over the past year have completely eroded my trust in its communication, transparency, and judgment. 1. Sealants on Adults My husband, who's never had a cavity in 40 years, was told he needed four fillings--and once in the chair, twelve sealants as well. (For anyone counting, that is every single molar and premolar in his mouth.) Sealants aren't covered for adults and cost $76 per tooth here. No printed treatment plan or cost estimate was offered before he was told to sign his consent, only a verbal declaration that fillings were planned before they asked him to sign for it, and then a per-tooth quote on sealants chairside. Had he known the full cost ($500+ out of pocket, followed by another nearly $600 bill when insurance denied the claim), he would never have agreed, especially if given the option to monitor or informed of the next step (fillings, if decay even occurred). I will note that the office waived the difference between the initially quoted discounted dental insurance rates versus the (nearly double) office rate for half the sealants when I pointed out that they had adjusted our balance upwards when insurance denied it. Still, this was an unnecessary and stressful cost, and we would have much preferred to spend that money elsewhere, on our child's education or activities, or, you know, food. No one discussed monitoring as an option, despite his spotless dental history. When we raised our concerns, Dr. Ferrari defended the recommendation by saying she and her kids have sealants--without acknowledging that hers were free and her children's were covered. 2. Painful, Rough Fillings While Dr. Ferrari is excellent at administering anesthesia, she doesn't place her own fillings. Her RDA-EF performs them, and though qualified, the results were rough and uncomfortable. My most recent filling remains sensitive and catches floss--issues I've never had before. Given this and the sudden increase in "needed" work, I now question whether the fillings themselves were even necessary. 3. Poor Follow-Through with Specialist Care My child was referred to an oral surgeon over a year ago, but follow-up was never addressed despite multiple visits since. Instead, attention was repeatedly redirected to diagnosing fillings (which would require an unfamiliar medication!) that our new dentist later said could safely be monitored. The original surgical concern, however, has since become urgent--something that should have been caught months earlier. 4. Scheduling Inefficiency Routine recall exams here consistently require two separate visits--one for the cleaning and another for the exam--because the dentist isn't always available. I understand separating appointments for complex cases, but it's unreasonable for standard six-month visits and adds unnecessary hassle and childcare coordination. 5. Hidden Costs and Local Reputation After leaving the practice, I learned that this office is well known locally for aggressive treatment plans and extra fees. They charge separately for intraoral photos and desensitizers--items typically considered part of standard care--and, in some cases, even added tax. When I mentioned our sealant experience to other dental offices, they immediately knew which practice we'd been referring to. Apparently, we're not the first family to raise these concerns. Bottom Line This office tends to over-diagnose, recommend immediate treatment, and charge full office rates for services not covered by insurance--all without providing printed treatment plans or transparent cost discussions. Expect surprise fees for extras like intra-oral photos and desensitizers, and assume insurance won't cover them. That said, there are a few positives: Dr. Ferrari is genuinely gentle with injections, the office can schedule quickly, and same-day treatment is often available. If you prefer an extremely proactive, "fix everything now" approach and aren't concerned about costs, this practice may suit you. However, if you value conservative care, transparency, and financial clarity, I'd strongly recommend looking elsewhere--or at least: 1) Ask for a printed treatment plan before signing anything. 2) Request full disclosure of alternatives and costs. 3) Schedule your follow-up cleaning when the dentist is available to do the exam. I don't think Dr. Ferrari is malicious, just entirely misaligned with our expectations. While her technical skills may work well for some, for us, this experience was costly, stressful, and not a good fit.

Dr Ferrari is awesome she's caring and gentle! Her staff is awesome caring and professional.... Dr…read moreFerrari made me feel good again about smiling, I had forgotten how to smile, because I was embarrassed by my smile ... she made me smile again with new dentures I feel great and am very pleased with my experience at dr Ferraris office everyone was awesome ... I highly recommend ... thank you all , Melissa Mihos

Quick overall opinion: be clear and honest with the clinic and doctors about everything regarding…read moreyour oral care and about previous experience. Everything from customer experience to patient support and care was handled properly and with extreme respect. I had a great experience. **Read the guidelines BEFORE your appointment.** shastaoralsurgery.com/procedures/anesthesia/ My appointment was from 10:43 am -12:23 pm (1h, and 40 minutes) and that includes: checking in, xR, consultation, surgeries, recovery time, and checking out) * Referral was from Riverbend Family Dental Care. ------------------ If you are hesitant, this information and details for people with traumatic experiences from dental visits. Also, I talk about my dentist office that referred me here. 1) Visits to a dentist office is not the most fun thing to do, let alone going to an oral surgeon clinic. 2) I had trauma physically, emotionally and psychologically from previous experiences from dental visits. 3) I stoped going to the dentist office 10 years or more ago. I tried once or twice and I ran out of the clinics door I visited because they would not listen nor honor what I shared with me. Unfortunately, at the beginning of this year one of my molars broke. I did not say anything. Next thing I know, my wisdom teeth are coming out and I am in excruciating pain. They are impacting the rest of my teeth alignment. We live in Humboldt County, and there is 0 clinics and 0 oral surgeons that are accepting applications for new patients. My husband started to look in Redding and found dentists that are within our insurance network taking new patients so he was super happy to get us in. I did not say a word to him about my feelings or fears. We arrived to our dentist office and things started to come back to me. I was in a very bad shape. My dentist office team were trained for situations like that, they comforted me and handle the situation in such a professional and caring way. They listen to my issues and took all notes they needed to share with the entire office. Everyone was aware of what's going on. My hygienist appointments were so peaceful, my fillings were stressful a bit but I was not vaulted by the doctor at any point. Dr. Holmes would stop and make sure I was ready for next steps, and constantly asked if I was ready. Riverbend clinic made my transition to Dr. William Evens so easy and comfortable. Now my experience at Dr. William Evans clinic: when we arrived we filled the needed documents. Then I was asked to go for a 360 xR imaging. Here where I started to feel comfortable. The assistant, he was absolutely amazing, professional and very respectful. He talked to me, asked all proper questions and took notes of everything. Went over everything in simple detail to understand and introduce the procedure with so much less graphic detail and more comfortable information about what I might go through. Then he introduced Dr. Evans. Now, all surgeons has this intimidating look or presence to them, it's just who they are due to their line of work. When Dr. William Evans walked in I was about to book it out of the clinic, no joke. He greeted us and immediately started to speak to the assistant and he read my dentist office notes. Right in front of me. This was so relieving. Then he started to ask me questions to know more and that's when I started to feel less anxious and more comfortable. He literally explained what he would do in a simple, carful way, and he asked me multiple times if that's what I wanted to do and if I was comfortable with it. Finally, your experiences might be different from mine. But finding a good dentist office is not an easy process. When you do, or if you already have one be honest about your past dental experiences, follow instructions, and make sure you build a trust bond with your doctors. Make sure you let them know what you want. I wish all patients a good luck and good experience. Dealing with trauma is not easy but with good people and good care is possible.

Great and amazing orthopedic surgeon and always has made me feel and my wife really well and taken…read morecare of. I come from Humboldt County to see the care I need here.

My mother contacted Dr Jack Saunders to have a prescription filled on Sept 28th. The person that…read moreshe spoke to was, in her opinion, rude and very short with her. The person she spoke with said that she had the medication request from the pharmacy and would get it handled "when she could get to it". My mother contacted the pharmacy twice and they still did not have the authorization back from the doctors office. My mother called me to help. I called the doctors office and the person I spoke with who identified themselves as Dr. Saunders nurse, looked through my mothers file and found no request from the pharmacy yet according to the pharmacy they had send it over three times since the 28th. At 12:02 I spoke with the pharmacy and while I was on the phone the pharmacy faxed over another request. At 12:30 the doctors office had not received it. I finally got the pharmacy manager on the phone who indicated that they send hundreds of prescription refill requests to Dr. Saunders and never have an issue. The pharmacy manager got on the phone to the doctors office and finally got the prescription filled. It was only then that the pharmacy manager told me that the reason my mothers prescription did not get filled was because it had been a year since my mother had seen the doctor and that was the reason the doctors office did not process any requests for a refill. It should be noted that the doctors office canceled a previous appointment and scheduled for this Monday. More than a week after my mothers prescription ran out.

Awesome Clinic... Friendly Staff. Dr Saunders retired, and Dr. Grady Fort is holding down the…read morefort. If you like the feeling of a small town charm clinic, look no further. They offer a wide array of services, and even take self-pay.