Every once in a while I have interactions and experiences that make me want to highlight and share…read morebusinesses that I feel go above and beyond taking care of their customer. I felt this way about Mello so I wanted to share my experience in this review and hope others give them a chance and come away feeling the same way I did. I stumbled upon this place during my search for a used wake surf boat. They were listing a used Calabria boat that I went to go check out. We were greeted by the owner Sally and we got to talking about wake surf boats in general. She spent about 30-45 min with us talking about her history, wake surf boats and telling us about the Centurion boats that she sells. Since I had never owned a wake surf boat before she gave us some really good info and insight into what makes a good surf boat and why Centurion was one of the top manufacturers. We left knowing we had to do more research which I did. Fast forward a year later, I ended up getting a used centurion wake surf boat. My point is I would have never thought about a Centurion boat until speaking with Sally, and we really appreciated her time and knowledge on the subject. We certainly don't have new boat money but we never felt dismissed or judged or made to feel less important because we weren't there looking at new boats. We also never felt like Sally was pushing us to Centurion or a specific direction. She was certainly highlighting why she felt the Centurion boats were the best, but I did my own research and eventually came to the same conclusion. I felt like the Centurion boats were high quality builds and they were the ones that started the whole wake surf boat build. I just recently dropped off my boat to Mello Marine to have them service it and add some features to it. It's not the closest shop (2 hrs away) but it's the one I felt most comfortable with and trusted. I first spoke with Luke who was great and helpful on the phone and I have since been dealing with Ricky. Everyone I have encountered at Mello Marine has been great, helpful, courteous, and professional. I have been genuinely impressed and pleased in all my interactions with this family run operation. So far, I have had great experiences with this shop and I have no doubt it will continue. I like to say Sally brought us back to Mello. Ricky made sure we're staying with Mello. To all the good people at Mello, keep up the good work and thank you!

If I could give six stars, I would!!!! Ricky and the service team make the impossible possible…read more They fit us in last minute to save our holiday weekend. We are so thankful for the high level of service and flexibility. Thank you guys!!!!!!

Don't kid yourself! These guys are the Shiznit. Do not take your boat to any other repair shop then…read moreBOAT MD. they know how to handle business. They are quick. They do quality work at very reasonable prices. Thanks fellas. Highly recommend BOAT MD. I will for sure. Tell all my fellow boat owner friends.

Made an appointment with boat md to have an issue with my vintage boat diagnosed. Upon my arrival…read morethey looked over the boat and explained that they would fully diagnose in a few days. After diagnosis they made repairs and everything was great. Other repair shops didn't want to even look at my boat due to its age. I highly recommend them for your future boat needs. Dave- Roseville

I'm VERY happy with AJ and the service he provided. I have a 1996 Ski Natique that needed the usual…read moreimpeller change and a fresh overview. Thankfully, everything went well, but he spent the extra time going over things I had not even mentioned, for example checking belts, tightening hose clamps, tightening packing nuts on the prop shaft as well as the rudder. I feel what separated AJ from the other boat shops, is that he did not just look at the one thing he was requested to do, but actually spent the time going over everything to ensure nothing major was missing. I will certainly be using him in the future from now on!

AJ was great! Pre-arrival discussion of my motor and desired work. On-time right at my door. Very…read morethorough and careful with my old outboard. Completed a full maintenance and it's running like a top. I highly recommend AJ!

Hands down the best not only boat experience but mode of transportation buying and owning…read moreexperience I have had in the last 10 years. Do you remember when you bought something and you didn't feel abused during the process? Remember when after your purchase you needed help and they returned your call? I am hoping Superior gets into high end appliances and cars so I can buy with confidence and actually enjoy my purchase after the sale.

I bought a 2011 ski Nautique from the dealership! I am 70 years old. I wanna teach my grandkids how…read moreto ski! I am so impressed of how nice and friendly and helpful. The entire staff of this establishment helped me through the process! I highly recommend this dealership! I had bought a boat from these people in the 80s when I was young! The boat is an impeccable shape! I even did service there which was reasonable, professional, friendly! If you want to deal with somebody that you can trust if you want to have an enjoyable time with the purchase, if you want all of your dreams to come true in a boat, these are the right people. This is the right dealership. Trust me I've been around! My boat sales person was Austin Gewecke remember ask for Austin!

***WARNING***DON'T***GET***RIPPED***OFF*** Ok so I'll…read moreStart with What we Purchased and what we wanted and was supposed to receive and did not receive and why I warn you about getting ripped off. We came to Brothers boats because they were one of the few new Crestliner Dealers around and we wanted a new boat for Multi Species fishing vessel because we Fish mostly the Ca Delta for Black Bass, Striper, Sturgeons and Salmon, But predominantly Black Bass because I am a Tournament Angler that focuses on Black Bass and I Fish at least 1-2 Tournaments each month all over California and other States as well. So we decided to go with The Crestliner 1950 Fish Hawk with a Mercury 175 Verado that runs great so far tops out at around 45mph fully loaded wish it was faster so I should of went Bigger on the motor maybe but after all my Add ones for electronics and all that I was already sitting at almost $70K which is already nuts but this was going to be the Last Fishing Boat I would ever own My retirement present to myself, I've never owned anything like it before I was so happy and couldn't wait. And this is where it all goes down hill from here. I wanted all the top of the line Electronics on the market and It all to pair up to my 36v 112 Minnkota Ultrex with the iPilot capabilities so I went with a (Humminbird Helix G3N 12 Mega + Si) at the console and a (Humminbird Helix G3N 12 Mega + DI) at the Bow upfront with the trolling Ultrex Trolling motor that was supposed to also have the built in Mega + transducer & when the boat was all finally finished we noticed tons of issues. (1.) The Humminbird Helix 12 at the console was not Side Imagine not even Down imagine it was a G1N the oldest and the cheapest and only had gps and 2D capabilities even though they charged us almost $3000 for it and a hefty install fee even though it was the wrong one and they only sell for barely $1k even cheaper now. (2.) Same issue with Humminbird at the Bow the gave us an old Gen 1 model with only 2D Capabilities but yet charged us for the most expensive models on the market so they ripped us for over $3000 at least on those alone. (3.) Trolling motor Was also Gen 1 that only had the old 2D transducer & not the new Mega built in transducer like it was supposed to be. (3.) They didnt network all the electronics together with the iPilot system at all even though we were charged for it & had to pay extra on our own and did it myself, again even though this was all in the final price with all my add-ons. (4.) Never installed the new Mercury Smart Craft Vessel View which was supposed to be installed, so we can't see how many hours is on the boat or anything else, so again this is another added expense we will have to do on our own if we want it even though it was added and charged for. (5.) Bluetooth Stereo never worked & even after multiple repairs never fully fixed still shorts out probably because of inexperienced installation job or installer they have. (6.) Wash Down System Never worked. (7.) Large Livewell insulation falling apart before ever used. (8.) Terrible Installation job on just about everything they touched there at Brothers boats wires are all Clumped up and not cleanly hid away. In my own opinion I think these guys don't know much about Fishing boats and maybe they only focus more on recreational Ski boats Tow boats and such but I still wouldn't trust them on those either at this point because as of today they finally took back 1 of the Humminbirds and gave us a G2N DI Mega which is still not the correct one but they obviously knew they messed up and got all the wrong electronics I they upgraded 1 of them but not even to the correct upgrade we originally wanted and paid for and we still have the old model trolling motor and the wrong Humminbird at the bow. I just wanted what we paid for and originally asked for that's it even though they over charged for everything and charged install fees for stuff they never even installed and charged us for the Latest premium top electronics but gave us the oldest cheapest models available. Now I'm not sure if all this happened because they were scamming us from the get go or trying to over charge and take advantage of us, or if it's just because they have Zero to no knowledge about fishing boats and the electronics that go along with them but they even told me personally that they have never installed Humminbird electronics before that the only depth finders and gps sonar units they have ever installed before was Lowrance units which is strange to hear from a Dealer of Aluminum fishing vessels since Humminbird is one of the most popular electronic system on the market. So until my vessel is corrected and fixed how it was supposed to be I will not be promoting this Dealer but the exact opposite and I will be doing my best to detour business and help someone from making the same mistake of getting scammed or ripped off by this Dealer. So do yourself a favor and steer clear.

Took 10 days to get an exaggerated price from them. We got…read moretired of waiting and went to San Diego and cut a deal and ordered a new boat with a different dealer in about 45 minutes from the time we stepped in the door. Finally,,, Brothers eventually responded with a fuzzy, over the edge price. Brothers were $40.000 to $50.000 higher than other dealers and had no clue on the options nor how to set the boat up. Their heart just isn't in it. Brothers wants to sell out of their lot weary and dated, depleted dealer stock. Forget ordering the boat ya want the way ya want it, it'll never happen with Brothers Boats. The boat we wanted is an all new design. The only way to get one is to order one from the factory. Our new cruiser will be delivered in early May at $50.000 cheaper than Brothers wanted.

First time customer. They are booked up so do plan ahead and I can see why. Super knowledgeable,…read morevery nice, quality work, great communication, reasonable prices. Only place I will go now for my boat serviced.

Found issue two other mechanic in Reno could not that was a simple cable replacement and not more…read moreexpensive other things I tried elsewhere. They also handled 2 other issues with ease that others could not. Cannot recommend them enough. Boat stored in a very safe place and covered if outside in locked yard. They had a solution for me to drop off and pick up my boat on Saturday even though they are not open then.

Great experience and service! I took an older 6 hp Mercury outboard engine that was difficult to…read morestart, and Ken diagnosed and fixed the problem for a very fair price. I highly recommend Porter's Precision!

I'm not really sure what happened, since the rest of the reviews are great and that is why I went…read moreto them initially. Appointments and getting in were easy. I told the woman on the phone I needed an inspection and to fix whatever was wrong. This was a new boat to us and we wanted to make sure it was safe for our family. We are also new boat owners. I dropped off my boat on 10/2 everything seemed fine. I was told it would be sometime the following week. Great. We get a call on 10/8 they didn't have they key to the boat so we ran up there to bring it, in the mean time they found a key that fit and they checked it out. Great! Here is where it gets really weird and honestly uncomfortable. I paid the bogus inspection fee of $190 cash as I was told what was wrong with the boat and the immediate fixable things were needs a bearing, oil change, spark plugs and some new seals. There was a younger gentleman and older gentleman. I said ok I'd like to fix what we can please. Older gentleman gave me a quote of $789 for just the seals and I said ya that's fine let's get that done and anything else. He looked at me for awhile and smiled and called to the younger gentleman and said "hey do you feel like putting in some new seals?" The younger gentleman said " ya maybe if it cools off" ya maybe? Really? They wanted me to take my boat home and come back when it was "cooler" and "if" the younger gentleman wanted to do it. My husband and I were so upset we told them we'd just call later. What is the point of taking my boat to a mechanic and having it inspected if they REFUSE don't the work. I guess they don't want more business and it was so u professional I don't have words. We asked 2 questions (3 including can we get these items fixed this week) and were made to feel really stupid from the older guy because we asked them. NOT everyone is an expert owner and not everyone understands mechanical language and some people need an explanation. You guys are the professionals. Very disappointed in this company and it's ability to fix things. We were told they would do it when they feel like it and that schedule doesn't work for me. The whole reason i brought the boat to them was to inspect it and fix it. So now, they stole $190 from me because they refused to fix it and now I have to find another mechanic, pay them an inspection fee and have it fixed there. Not cool. I want my $190 back. Our contract was to inspect and fix the issues. I paid $190 for absolutely nothing and a bogus inspection that took exactly 19 minutes. Very disappointing. Definitely will not be back. If I had used a credit card I'd be disputing the charge.