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    McCarthy Moving & Storage

    4.6 (33 reviews)
    Closed 9:00 am - 5:00 pm

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    9 years ago

    Seems like a good company, but when I called for a quote, the woman with whom I spoke was very curt, to the point where I was offended.

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    7 years ago

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    9 years ago

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    18 years ago

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    12 years ago

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    10 years ago

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    13 years ago

    Tom and his crew did a great job moving us. They were very skilled and professional, flexible, and very nice to deal with. Highly recommend!

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    10 years ago

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    Ask the Community - McCarthy Moving & Storage

    Review Highlights - McCarthy Moving & Storage

    Tom McCarthy went above & beyond to make sure we were happy and that if there was anything to put right, it was done.

    Mentioned in 9 reviews

    Read more highlights

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    I needed help moving a bedroom + living room + dining room in within San Francisco…read more Sunny quickly and clearly communicated with me, and they were available both via Yelp and by phone. It was easy to make a moving reservation. The movers were punctual and worked quickly/diligently. They wrapped all items and took care to protect our furniture. They moved us at a good price. I would use them again and recommend them to any friend moving.

    Reliable, efficient, and a good value!…read more We found them by Googling and looking at Yelp, they have very high ratings which I now know why. This was for a one-way move from the Bay Area to Nevada, about a 4+ hour drive. Cost: reasonable and better than some other companies which wanted much much more. Fixed price based on what I described we had to move. I conferred w Nancy via phone, text, email. 4% fee if credit card is used. $200 deposit, can pay by cash/check/Venmo or Zelle. I used a cash app. There's no written contract. Moving day: Last month: movers Bao & Deng, don't speak English but seemed to understand us. Owner/supervisor Nancy came to out house to see, a surprise! Their moving truck was clean. Moved items from house and storage facility. They padded and plastic wrapped bigger items like sofa, dresser, desk, etc. They are efficient and know their stuff - what would've taken me and my family 3-4 hours to move they finished in 30 minutes! Nothing broken, nothing damaged. Payment: $200 cash tip each. $2,100 final payment via Cash App. Reliable, efficient movers, would use them again!

    Xu's Moving Company - 6bed room house in Livermore

    Xu's Moving Company

    (333 reviews)

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    Great service and responsive through temp app, pleasure to work with. I chose this mover because it…read morewould be easier for my father to communicate with the movers (laborers) since they spoke Chinese. They arrived right before the schedule appointment, took a look at what needed to move, asked for us if we wanted to check that the tv works beforehand, and wrapped items as needed. Our 2 movers were hard-working and got everything done within 3hrs for a 1 bedroom move with LOTS of items and well worth the price rate. One of the movers did not speak English, so for those who do not speak Chinese, you may have to ask the foreman/driver, which could be cumbersome and slow things down. In our experience, things worked out perfectly. I recommend Xu's Moving Company.

    I write this from a space where I took time to step back, reflect, and be authentic…read more Initially I was thrilled about the service provided by Xu's moving company. Life happened and they responded swiftly and for same day service. I was beyond grateful. My move was from a 650sqft apartment, 90% items boxed and ready, no heavy items except one cal long mattress, and o did ask for the closet l (very small) to be boxed with the wardrobe boxes they provided. The new location was 2.4 miles away. PROS: *Timely responses via Yelp * Reasonable price (especially if you pay cash $109/hr with 3hr minimum). *This price included two movers and they arrived promptly at 3 pm. *Brought their own moving truck and all the supplies * I was compensated for the mishandling of my expensive plants. CONS: * Prolonging the service to get more money. The movers had dollys and started only moving one box at a time. * Careless about your items. I had expensive plants that were smashed, ripped, and taken apart. * Moving boxes were not taped at the bottom causing items to fall out. I would have recommended the company had they tried to not gaslight me. I take great care and detail in moving as I've done it countless times. The movers changed around my boxes and then didn't tape them causing me to have items smashed and destroyed. The movers tried putting blame on me. I didn't appreciate that the intentionally went slower so that I would have to pay more for their services.

    Zapt Movers

    Zapt Movers

    (585 reviews)

    Amazing! I was burned in the past by an online company, so…read moremy guard was on full. Zapt was none of the things I was worried about. Online inventory was quick and easy, the confirmation call was thorough, the am ETA was almost to the minute, they were on time, friendly, careful and quick. I highly recommend Zapt.

    I would strongly caution anyone considering Zapt Movers--my experience felt like a clear…read morebait-and-switch and overcharge. When I initially requested a quote, Paulo gave me an estimate that was significantly higher than another company offering 3 movers and a truck. He later offered a "discounted" option for 2 movers, a truck, and an estimated time of 6 hours. I confirmed the logistics of the move and packing with Paulo multiple times. They also heavily oversell their "professional move coordinators"--in reality, good luck communicating with them effectively. On moving day, things immediately went off track. The first crew arrived with two movers, one of whom was supposedly the move coordinator--but he spoke very little to no English, even though I asked for someone that was conversational in English to facilitate communication. After briefly reviewing my items, they claimed the move would require more movers and more time, completely contradicting what had already been agreed upon. After a long and frustrating back-and-forth with Paulo and their operations manager, they decided to replace the crew entirely. This caused a major delay, forced me to reschedule plans at my destination, and added unnecessary time in traffic. The start of the move was chaotic and stressful. Ironically, the second crew that arrived completed the move within the original estimate--2 movers and 6 hours--proving that the initial upsell attempt and all the chaos were completely unnecessary. It got worse after the move was completed. I was given the runaround when I highlighted the failings that occurred during my move, and Zapt showed very poor follow-through. When I raised concerns, they claimed they had given me a "discount" for two hours, implying the job should have taken 8 hours. This is simply not true. The crew worked a total of 6 hours--the exact amount I was charged for. I even have text messages with their customer service confirming the movers started at 11:00 AM and finished at 5:00 PM. Between the attempted upsell, disorganization, delays, and contradictory explanations afterward, this was an extremely frustrating experience--especially given that their pricing was already higher than competitors. I would not trust their estimates or their process. I suggest checking Yelp for highly rated (5.0) moving companies--there are plenty of better options. I should have saved myself the hassle by paying closer attention to Zapt's recent reviews; please note that all their 5-star reviews are short, contain no detail, and are likely written to offset the lengthly negative reviews there prone to receive of late.

    McCarthy Moving & Storage - selfstorage - Updated May 2026

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