Run! $80 for diagnosis and was simply told that transmission would go out in about 10,000 miles, no…read morereference to the diagnostic code or possible repairs. Not repairing a problem and waiting till a complete rebuild is needed is advice, bad, bad, advice. Took car out of town have full written diagnosis, repair options, and estimate TO AVOID NEEDING TO REBUILD.

My friend took his car here. Billy was very unprofessional and did not return phone calls after…read morehaving his car for almost 2 months. Charged him $4,000.00 and has yet to return his car or phone calls. DO NOT RECOMMEND. They did not make any effort to provide him coverage for a rental.

Extremely professional and efficient, most of all kind and courteous staff. Alternator broke down…read moreon an 8 hour drive was one of the only places near by but couldn't have been more perfect place to break down. Ashley at the desk was extremely helpful and Chris did a fantastic job on the repair.

They were a great find for us when my car's critical engine malfunction lamp suddenly started…read moreflashing on I95 in the middle of a 7 hour drive, several hundred miles away from home. My car was really running rough and I wasn't sure how we were going to reach our destination. They were just a few miles away from us and we saw they had received several good reviews on Google so we felt this was the right place to go. They were very friendly, explained everything clearly and were able to start working on my car right away which was a tremendous relief. They had us back on the road in just a few hours and I wouldn't hesitate to recommend them to anyone in the same situation.

If you're looking for outstanding service from truly genuine people, look no further than Pomp Boys…read moreMotors. The folks at PBM have a passion for all things cars and for their clients in need of their services. Everything from tune-ups to sales to restoration (and more). My experience resulted in me feeling like a member of the family. Drop in for their amazing service or for one of their monthly gatherings. You'll feel right at home. - JP

From the owner: Classic, Collectible & Performance Cars Sales, Repair Service, Restorations, & Performance…read moreEnhancements. Classic, collectible, rare, and performance cars are our passion. We buy, sell, consigns and service all cars (foreign & domestic)

Customer service here is horrible…read more This place is absolutely horrible. Came in for an inspection, failed. Had to fix exhaust & tires. I went and had that taken care of. Came back 2 hours later, dropped off my documents and sat down. There was a different man behind the counter, that asked me if I had the tires taken are of, and I said yes. 10 minutes later, someone comes back and says I need a new headlight for 19$. I said that would be fine. Upon checking out, the guy is ringing me up for tires. I said sorry man, I got my tires done somewhere else. This guy, then gets super angry. Runs away, and blurts out. "This is now becoming an issue" Well, I'm sorry sir, maybe if you PAYED ATTENTION TO YOUR CUSTOMERS you would know what needs to get done. On top of it all, if you made a mistake, the proper customer service response is, I'm sorry Sir, I'll get that fixed for you right away. Now I am sitting here waiting for my tires to get put back on, and it seams like out of spite no one is even touching my car. Never coming here, or recommending this place to anyone.

We were driving through, on our way back home to SC. Our truck had been making a weird sound since…read moregetting it serviced at our OWN Toyota dealership the week prior (We were going on our first long trip with our 1-year old, so we got an oil change, new tires and brakes). Her safety was our number one concern and the factor we stressed most while at our dealership getting serviced. Well....our truck started fish-tailing on the highway. When we pulled over and off the road, we found that not only had 2 of our lugnuts FELL OFF on one of our tires, but the bolts that they are supposed to screw onto, had SNAPPED off!!!! Our tire could have fell off! :( So here we are, it was Mother's Day...a sunday. No one was open to be able to help us. We drove very slowly to the nearest hotel and called Roanoke Rapids Toyota in the morning. They were very understanding and almost equally concerned that OUR dealership in SC over-torqued the lugnuts, creating a VERY dangerous situation. Roanoke Toyota had the parts delivered and made sure to check the integrity of the remaining bolts. Thankfully, since there were 2 MORE on 2 DIFFERENT TIRES!! So appreciative of this team, and Cory and Montreal. Montreal kept us updated and made sure we were safe to get home. Toyota of SC got both our service and hotel bill, and a nice piece of our minds. Roanoke Rapids Toyota is awesome!!

Service department refused to give us a estimate on a safety recall on our Toyota sienna then tried…read moreto make a appointment and said they would call us back and never did.When we tried to call back the next day they had blocked all of our phone numbers and refused to speak with us.The service managers name is Bryan Drawhorn we have filed a formal complaint with Toyota against Toyota of Roanoke Rapids NC.If your planning on buying a new or used car or having your car serviced stay away from them.We are now having to drive two hours away to have our safety recall done.

I booked an appointment with them at 4:00, thinking it would be a quick tire rotation. i did not…read moreleave until almost 7:00

We went ahead I have a car service for road trip. The service was good and they pretty much kept…read morewith our appointment time. We didn't have any issues with the maintenance that was performed on the car and the cost was fair for what we need it done, which was a basic will change and tire rotation. The manager was honest about the wait times.

We were traveling when our undercarriage cover had begun to fall off and scrape on the interstate…read more We stopped into the dealership and we were greeted by Katrina who still got us a spot in the repair shop even without an appointment and we were quickly back on the road with the part fixed. Thank you so much to their great customer service and their incredible mechanics!

I was recently in Roanoke Rapids, NC running errands when my car dashboard lights ALL came on…read moreflashing red EMERGENCY lights. I quickly stopped the car and called RR Honda dealership about 7 minutes from my location and spoke with Katrina. She was amazing - so kind and professional. I drove the car to the dealership and Katrina worked me in to have Chris run a complete test and quickly identified all 4 cylinders failed multiple tests. Katrina obtained the information and explained to me the cost and that parts would need to be ordered. She knew I was quite anxious about the situation, having to leave my vehicle; she and Anttwan promptly assisted in getting me home and a ride back to the dealership two days later. Katrina was absolutely a delight to work with as were the others. The customer service was top notch! Professionalism #1. I would recommend RR Honda service department to anyone. THANKS HONDA TEAM - YOU GUYS ROCK!!!!! Sherry Broussard

I was traveling down south in my motor home when I had a check engine light come on.I took it to a…read moredifferent repair shop where I was taken advantage of.Called a local Ford dealer and they recommended Lake Gaston Auto.I called them they took me right in and fixed the problem and had me back on the road in no time.I wish I had called them in the first place but lesson learned I now have a repair shop I can go to if needed and not have to worry about being ripped off.If I could give them more then five stars I would.

The best in the area! Reasonable prices and fast service. RV repairs, too. Excellent service from…read morethe best technicians.