The absolute rudest person is Amanda Craven at this agency in Whitinsville. I had a simple question…read moreabout getting insurance for my business and she was talking in the background and saying the rudest things imaginable. I said I'm taking my business elsewhere!

Very difficult to get a hold of. Phones are all automated and call back takes quite a bit of time…read more Not really my favorite.

I appreciate Garrity's help on a complex matter, where they were able to get a home/auto rate lower…read morethan what I was even targeting! Thank you!

I can't say enough wonderful things about Garrity. Specifically Darren Pagliuca who has been the…read moreaccount manager for my mother and I and he has gone above an beyond to be wonderful. His communication is clear, he's informative, makes sure we understand the full scope of each situation, and he always takes my call! Top notch customer service!

Stephen was extremely helpful in switching my home, auto, and umbrella to a new insurance company…read more He got us a fantastic rate that was way cheaper than what we were paying previously. He did all of the leg work with setting up the new insurance and cancelling the old one. He asked the right questions to get the rate as low as possible and told us what are good options vs costly less utilized ones. Super responsive via email, even writing to us on a Holiday. Made it so easy. Can't say enough positive things about the experience.

Came to notarize a document, was in an out in less than 10 min. Super easy, way better priced than…read moreUPS and convenient

I need people to understand what they are getting when they go here. After corresponding for one…read moreyear with Wayne, I finally decided to make the change to switch insurance companies. In that one year communicating, I told Wayne MULTIPLE times I DID NOT want Plymouth Rock and told him why. He assured me that he would be my go between and not to worry. He also said that he increased items on the policy for a lower price than what I was paying. Actually, he increased one thing and lowered 4 items, one went from $150K to $60K. This is for replacing personal items. I cannot replace everything in my house for that amount. He also said that if I don't use the online interaction with Plymouth Rock that they would charge me $30.00 to get a paper policy. I just received both car/home policies. He charged my CC for both policies in full, but neglected to tell me that if I cancel the policies, Plymouth Rock will charge me (but told me about the $30 to print a policy). Also, after telling him how pissed off I was about the bad information he did not supply, I said I wanted to cancel the policies. He said that once I get a new insurance company, it will take two weeks for them to get my money back, and it will not be back on my CC, they will send me a link to print out my own check on regular paper. He has washed his hands now and doesn't help me get my money back in the manner in which HE TOOK IT. So if I switch I will have $6000.00 tied up in insurance for a minimum of two weeks because of Wayne Wierma LEARN FROM ME, STAY AWAY.

Shout-out to Wayne at Wiersma Insurance. After waiting well…read moreover an hr. at the DMV in Milford, I was informed that I did not have the necessary insurance documentation needed to complete my transaction. I returned home to Whitinsville and straight to Wiersma. Wayne promptly completed my paperwork, adding the necessary insurance documentation and arranged for a courier to take the paperwork back to the DMV. That was above and beyond my expectations. Thank you!

Received very good service from Danielle Preston. Needed to change my policy over to another…read moreinsurer in a different state and cancel. I sent in my documents way late, but they were able to back track it and fix it with minimal effort and no cost on my behalf. - Excellent communication - VERY quick response time - Courteous

Zero stars! Don't just accept what they charge you for insurance without doing due diligence. My…read morefriend told me to call this place in Leominster Massachusetts called prime insurance where they do all the work for you and shop around for the most competitive rates. I had one minor accident in 2024 and it more than doubled my premium. I had nothing else on my record not even a parking ticket. My premium was $2609 per year after the accident. I know I'm going to go through Plymouth Rock for both my auto and homeowners insurance. my premium with the same exact coverage for auto is going to be $1140. My homeowners also came out a little lower as well. SHOP AROUND!

The employee's at kaplansky's are great!really nice people and really helpful when it comes to…read morefinding the insurance your looking for.

Christine is super resourceful and helpful! She makes things easy to understand and is always ready…read moreto find me the best coverage for the best rates.

I saved approx. $3000.00 on 3 buildings I needed to insure. This was compared to my previous…read moreagency that I had been with for over 10 years

They don't call back when asked specific questions about homeowners coverage. Appear annoyed when…read moreyou call w questions, have a bad attitude. Been using for over a decade. Prices jumped, they don't seem care get better coverage. Cannot provide coverage needed at good price. Moving on- you should too.