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MCat Beauty Studio

5.0 (5 reviews)
Closed • 10:00 am - 6:00 pm

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Services - MCat Beauty Studio

Bridal hair services

Blowout

Chemical treatment

13 More Services

Color only

Haircut

Cut and color

Applying hair extensions

Hair extension coloring

Reapplying hair extensions

Hair extension removal

Hair extension services

Hair styling

Makeovers

Makeup application

Makeup consultation

Makeup lessons

MCat Beauty Studio Photos

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2 months ago

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Michele C.

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1 year ago

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Michele C.

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2 years ago

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1 year ago

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2 years ago

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Hair Philosophy - Dirty pink balayage by Milk

Hair Philosophy

3.8(12 reviews)
2.1 mi•Long Island City

I booked a consultation with John and was very clear about what I wanted before any product was…read moreapplied to my hair. I specifically asked to darken my roots while keeping my blonde highlights. I even showed him a photo of his own work to demonstrate the exact blonde tone I wanted to maintain. Despite that clear discussion, he proceeded to apply toner that darkened my blonde highlights entirely. When the towel was removed, my hair was dark orange with reddish tones -- the complete opposite of what we discussed. When I questioned the result, he told me "that's what you asked for," which was not true. Instead of acknowledging the mistake or offering a professional solution, he suggested I return to the salon that originally did my highlights. My request was ignored, my blonde was ruined, and no accountability was taken. I left upset and with hair that now needs correction. Based on my experience, I would not recommend this stylist.

I came here for a perm and had an extremely disappointing experience. The stylist, Jonathan, barely…read moreasked any questions before booking -- we simply agreed on a date and time. When I asked if I needed to wash my hair before, he said no. There were no forms or consultations like you'd expect before a beauty service, which already felt unprofessional. When I arrived, he assumed my hair was virgin because it was black. I told him it had been previously dyed. He touched it briefly and proceeded without performing any strand or chemical tests. During the appointment, he and another stylist spoke in Mandarin about my hair, and I later realized they were discussing its condition -- including that my hair was dry and that he hadn't checked its health before starting. None of this was communicated to me in English until after the service was done. If he had told me my hair wasn't a good candidate for a perm, I absolutely would not have gone through with it. After the service, he took multiple photos of my hair, just like the ones featured on his Instagram, but never posted them -- which says a lot. If the result had turned out well, I'm sure he would have proudly shared it. Initially, the result looked like soft "blowout" waves, which I accepted. But once I washed my hair following his exact instructions -- leave-in conditioner, oil, twisting, and air drying -- my hair turned completely straight, dry, and fried in multiple sections. I was so concerned that I sought a second opinion from a licensed cosmetologist the next day, who told me my hair was overprocessed, needed deep hydration, and strongly advised not to return to the same salon. When I reached out to Jonathan with my concerns, he first offered a redo and a free haircut, but I explained I was worried about further damage. Eventually, he said he might speak to the manager about a refund. However, when I asked for an update, he refused accountability and shifted blame onto me, saying he had "relied on the information provided by the client." But I'm not the professional -- he is. It was his responsibility to assess whether my hair could safely handle a chemical service. Additionally, the pricing was misleading. He quoted me $350 via Instagram, but when it was time to pay, the total suddenly became $380 plus an unexpected $90 haircut fee. I also tipped via Zelle, bringing the total cost to almost $550 for a service that damaged my hair. Despite multiple attempts to resolve this respectfully for a refund between us, he refused to issue a refund or take responsibility. Even if my hair had been previously dyed, a professional stylist should evaluate and communicate potential risks before performing a chemical treatment. Instead of feeling excited about my new style, I was left with damaged hair, frustration, and regret. I hope this salon -- and this stylist in particular -- improves their transparency, consultation process, and professional standards before causing this kind of harm to another client. I want to make clear if he had told me hey, you are not a good candidate right now for a perm- I would've taken myself back on the train and enjoyed 5 hours in NY doing anything else.

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MCat Beauty Studio - hairstylists - Updated May 2026

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