We were led to All Four Seasons from ad/recommendations on local Atlanta sports radio. Did some…read morechecking, they seemed good and went ahead with meeting with their sales rep and ordering an Amish build mahogany door. End-game was a very nice door (photos below). Let's talk details. Sales, quick to respond to a visit and to bring samples, gave a good presentation of options, but seeing a sample of their mahogany door, we were sold, even with the high price point. We talked through the design options and chose as you see a "Shaker" like design, two side panels, replacing the structure that we had. Picked the design from web-site examples. Chose a simple windows four in the door and two each side at eye level. Made the 50% deposit at the sale and then came the surprises. First was that it was a 4-5 month delivery. Oh, Ok I can understand custom building. Their installation duo (contractors?) came out and verified the door opening measurements, good to have thoroughness. Then I had to insist on receiving the design drawings from the sales rep. They were emailed to me. No sales/customer review of the detailed paper design document was offered or done (I wish that they had as you will see later). For 4 of the wait-months, no contacts, no news of updates. Feels like once the order was done, sales were done. As I had not heard, after about 3 and a half months I emailed and asked for a status and got a short re-oh from the sales rep; "we told you 4-5 months". OK, perhaps they're busy (sale was over?). Then after 5 months got a message doors will arrive the last day of 2025 (oh so more,like 5-6 months not 4-5, eh?). And earliest installation was four weeks later (now we are in the 6-7 month window. Installation duo was great. Came as scheduled. Did a thorough removal of the old door. Installed the new one. Trimmed it out inside and outside. When they installed it, I (sadly) realized that they had switched the side of the hinges and the door handle to the other side of the door (from the old door that I replaced). OK, my mistake yes I should have looked at the design documents closely and I did not. That is why I WISH THAT THE SALES GUY OR SOMEONE HAD PERSONALLY REVIEWED THE DESIGN DOCUMENTS WITH ME AND EXPLAINED THIS ITEM! Well as I said, the sale was over once I paid 50% and ordered, the sales guy was onto new customer no doubt! Anyway, the installers cleaned up afterwards. Interesting message when they left "if you don't hear a stain and varnish date in 2-3 weeks call the office to get one". That raised a sales / service question, when they scheduled the install, why on earth did they not ALSO schedule the completion step of stain and finish? When I heard their comment on timing I immediately called and talked to the office and was given an earliest next step (final) appointment 2 more weeks out. We were into the 7-8 month window, sales, build/delivery/insulation and finish! Looked at the door after installation and it had the two sidelights fully wrapped, as well as the glass covered in plastic. Understandable for shipping safety (the whole door unit was plastic wrapped, which was unwrapped before the installation, but the didn't remove the plastic on the side lights/glass). I asked the installers about it. "Oh the stain/varnish painter will remove them" Hmm, OK, strange. I took the plastic off, the whole side light was wrapped around even between the door frames. They had build/put the unit together WITH the plastic wrap in place, a strange way to construct! Stain and varnish person (Contractor) was excellent. Communicated well, handled a slight delay due to rain/snow/ice with professionalism. Did a great job of staining and finishing the trim (I would hire him for any paint work!). Done in the day. So net/net, a beautiful door. Looks great. Sales was good but after the sale somewhat ignored us. A good sales support team would have walked through the design and helped us catch the orientation switch. Marginal scheduling support, yes, do book both visits at once! Excellent install and finishing teams. I could not do a 3 star as the end door is very nice and installation and finish teams were great. I could not do a five star as the post sales support was poor, so they get a four star.

I am amazed that they are able to answer their phone call on a Sunday morning at 7:13 AM. They…read moreasked very good questions and went ahead and scheduled an appointment on Monday morning to be confirmed with my property manager when they can reach him by email or by text. I wonder if they are using an AI service to do that. If so, that is amazing.

Fast and Courteous service. I opened my Yelp request at 9pm and by 8am they arrived. My technician…read moreLeekwon gave me an estimate and immediately upgrade my Garage door opener.

Update (12/19/24): After I posted my review, Glenn from Balanced Garage Doors contacted me about…read morefixing the job. He sent out Spencer, who did a great job addressing my concerns. Spencer adjusted the garage door jamb to align it with the siding, cleaned up the caulking, and made a minor adjustment to how one of the doors was hung. I am happy with how the company quickly improved its work. Original review (12/16/24): I hired Balanced Garage Doors to replace two old wooden garage doors. The price of the job and the quality of the doors are decent. However, the quality of the work leaves something to be desired. Our installer left a decent mess after the work was completed, including glass shards from the old garage door windows. I also found one of the siding panels out of place. The installer came to fix the siding today. Regardless, the quality of work seems poor, considering I paid $3600 for the job.

I wish I could give these folks 10 stars. I had an issue with one of my doors where it was simple…read morefor someone knowledgeable but seemed just "broken" for one as ignorant about garage doors as myself. This team is communicative, friendly and punctual. I can't understate how much I'd recommend them to a friend or family member for garage issues!

Professional during initial visit. Quick response when scheduling. Guided me to find the best…read moregarage doors for my situation.

The young man came at a decent hour to fix our garage and explained everything that he was gonna do…read morewas able to complete the task in a two hour period; cleaned up after himself, and it was priced very nicely. Thankful that they had someone to come out on a Saturday to fix the spring on the garage door that broke. I would recommend the service.

Fantastic job by Glenn at GNR! I found myself in a pickle…read morethis morning when trying to leave my sisters house, the garage door wouldn't shut and was hanging down on one side as it lost a roller and was partially open crooked. (Pictures attached are "before" repairs) I was unsure of who to call to help as I was house sitting and not familiar with garage repair whatsoever. I found GNR on Yelp and called as soon as they opened. I'm in Rockmart, and so grateful they were able to get to my location in under 75 minutes after receiving my call for a last minute/emergency request - so grateful for the quick turnaround!! Glenn immediately saw the issue and was quick to jump into action. Glenn was fantastic to work with as he worked through the primary issue and tightened up other parts of the garage door that were impacted from a loose cable and roller falling out of the track. He also gave me some great insights on what I could inform my sister of with how the garage was installed and things to look out for - no pressure sales, all great information. That type of customer service is hard to find - he provided honest feedback and suggestions with no haggling or pressure to call him back. He also didn't layer on any "scare tactics" that I know some repair companies can use to get you to upgrade or upswell their Services.. I had none of that with Glenn which made me trust him 10 times more! To me, it means he stands behind his work and isn't going to try and sell you a bag of goods if you don't need it. Now that everything is said and done, I think the garage is in better shape than it was before it went rogue this morning. Word of advice - don't try to solution any of this yourself! Glenn told me had I tried to do it myself I could have caused more damage and maybe had the garage come down on me or any vehicle still in the garage. I thought the roller had just fallen and the issue was bigger than I could see - phew! Trust me - Spend the money and get an expert like Glenn to help you out! You won't regret it. As I said before, this is my first time dealing with a garage repair and I found GNR via Yelp. I picked them since they were close in proximity and had great reviews. Don't let the fact that they only have a few Yelp reviews discourage you. They know what they are doing and are top notch from overall customer service, billing, quality of work, response time, and price! It's worth mentioning, they weren't out to take advantage of my emergency situation either and tack on an additional $800+ like other companies will try to do. *that's not to say you won't ever get an emergency charge, but other companies definitely would have for that quick of a turnaround. I'm so grateful to have found an honest company that takes pride in their work and services the community with the highest standards and integrity. I'll be sharing GNRs contact with anyone I can to ensure they get the attention and business they deserve! Thank you GNR for letting me get back to my day and making my sisters garage work better than it did yesterday. -Pam

Garage door services highly recommended... Liberty Garage Services from Norcross is a very…read moreefficient, honest and very fair price on their services. My garage door puller was grinding when I open the door. The door pully on the right side lost tension, cable unwounded off the pulley, two rollers jumped the track. The door looks so bad because it was unlevel and I had to push the door up to get my truck out. My car was parked in the driveway. This was Thursday night at 6:00pm. I researched online the service companies near Chamblee. I choose, Liberty garage services, scheduled an appointment for 9:30am Friday. The tech arrived at 9:15am. He explained what will need to be done and gave me a good estimate. He fixed, adjusted and leveled door in 1 hr. Very professional. He did a great job and greased the cable also. The work is guaranteed. I highly recommend this company for garage repairs. Great website.

Wonderful experience with Liberty Garage Door Services. They provide free estimates and…read morefortunately, I was able to book service the day after I contacted them. The technician, Justin, was absolutely wonderful, personable, knowledgeable and professional. I did not feel pressured, he provided me with a quote and repaired my garage door in less than an hour. Cannot say enough good things about my experience with this company and will definitely reach out if I ever need their services and spread the word!

THIS BUSINESS IS PERMANENTLY CLOSED! Metro used to be a…read moregreat company, they installed the gas fireplace, insulation and garage doors in our home several years ago. We called to get our annual garage doors service a few months ago and have someone look at the insulation. The gal who took our info said she would send a tech to do all that. When the tech arrived he was from Mo Better Garage Door. He said they bought out Metro a few months prior, didn't do insulation or fireplaces and didn't know who did.

Poor customer service. This is a horrible company. On their website they came to offer emergency…read moreservices. However, after being lied to several times by different agents (Alex, Francisca, Ashley/Angela) that they would send the information to the installation manager Tray. I never received a call back with any updates. At 2:38 pm, I was informed that a technician was on the way from Atlanta. At 5:00 pm, I started to call again to inquire about an arrival time for the technician and received the "after hours" service, that was not able to help. My garage doors aren't even a year old and this morning, I was unable to close the door. Per their advertisement on their website that states they offer 24/7 emergency services, they DO NOT!

The best experience from start to finish. Scott is responsive. Sets a timeline. Sticks to it. And…read moregets it done. Our garage is organized. Neat. Useable. And wow. Big! Fabulous experience!

We had a very pleasant experience with Scott. We were downsizing from a large house with a…read morebasement to a much smaller house and everything ended up in the garage. Scott came in and designed and installed a garage storage solution that allowed us to put both our cars in the garage. He gave great recommendations from his experience with other customers. We plan on using him again to do our garage flooring after the holidays. We would recommend Scott.

Had a broken spring door would not open Very quick response and deployment. Tech came same day…read morefixed my issue very quickly and the price was extremely fair. Technician was courteous and knowledgeable. Highly recommended .

Jayme is very honest and does an excellent job. The end result was better than expected! Would…read morehighly recommend

Michael is awesome. He knows his stuff, is very handy and gets the job done quickly. Is also very…read moreaffordable. I highly recommend him! Super nice guy as well

Friendly service and they worked to fit me into their schedule. My car was trapped after the spring…read morebroke on our garage door, and even the manual override couldn't be used. He came and fixed it that day. He was knowledgeable and pointed out the incorrect prior installation that had caused the failure and corrected that instead of just reinstalling. The pricing was fair and I would recommend him.

Fast, quality work at a good price. Highly recommended. I will use them for any future needs.read more

Ryan, (Owner) First…read moreand foremost, I have and will continue to recommend your company. You do good work! I placed your cards in the Ace Hardware recommended sellers book. I do believe I should have asked questions I didn't know to ask. As it turns out, my neighbor installs garage doors. I found this out after the repair. If you will review my rating, I gave you 4 stars. I believe the original install I rated you a Five. I also gave your business cards to the paint department sellers book as promised. That said, users should check out this link to see what the 200 in parts actually cost. https://www.homedepot.com/b/Doors-Windows-Garage-Doors-and-Parts-Garage-Door-Parts/Garage-Door-Bearing/N-5yc1vZbdofZ1z1sobt