In June 2025, my sister and I made the decision to sell the rental property we jointly owned. Since…read morewe had never sold a home before, we were on unfamiliar territory. We interviewed four different realtors, and honestly, they all appeared to be trustworthy and knowledgeable individuals who could guide us through the sales process. After narrowing down our choices to two realtors, we requested proposals for selling our house from each of them. These proposals included information about the costs of necessary repairs and upgrades as well as estimated selling prices. During the interviews, it became evident that we were entering a buyers' market, which may limit our ability to achieve the desired selling price. In the end we chose Kaelin. Her proposal kept us within our budget for repairs and upgrades, and she was confident that she could sell the home for its fair market value. Our other 'finalist' was not so positive on achieving those goals. One of the daunting aspects of preparing to sell a home is finding reliable and trustworthy contractors to undertake the necessary work to prepare the property. Once you have these contractors, you need to ensure they begin work as soon as possible. Additionally, you must closely monitor the progress of the work to ensure it is completed on time and in the manner you desire. This becomes particularly difficult for owners selling a home that is located far from their primary residence, making it challenging to meet with contractors and monitor the progress. Kaelin truly shines in this role. She already knew the contractors we needed and managed to get them to provide us with quotes. Once approved, she swiftly put them on the job and ensured timely completion of the work. Initially, the ambitious goals we set together at the project's beginning seemed a bit too demanding, but we managed to meet them. When a buyer wanted to make an offer before the house went on the market, she made sure it was a strong and compelling offer that aligned with the high end of the sales price range she had specified in her original proposal. She also didn't hesitate to incur the cost of staging the property (she pays for this), as this demonstrated our readiness to proceed with other offers if theirs wasn't satisfactory. Long story short, she made it happen. We ended up putting in less money than we planned in repairs and upgrades and sold the property right at the high end of what she said she could do. We found Kaelin very easy (even fun) to work with over the 2.5-3 month timeframe as we went from planning and starting repairs & upgrades to closing escrow.

Kaelin is an outstanding real estate agent. She knows the market and can guide you in what to do…read moreand what not to do in preparing your house for sale. I can't speak highly enough of her integrity and doing whatever needs to be done to sell your home. In our case, we were not able to do the upgrades, as we had left the area. Kaelin jumped in and lined up contractors, supervised their work, and beautifully staged out home. She was always present at the Open Houses, followed up on leads, regularly communicated, and kept our best interests foremost in her thought and actions. I highly recommend her and her team. They kept us appraised the dates for the work, Open Houses, and any bills. Simply a wonderful, warm, and engaging agent with a dynamic team who will work with and for you!

From start to finish, Gina and everyone at GRO were fantastic! We needed a house that would be big…read moreenough to accommodate a family but stay strictly within our budget. With her patient guidance, Gina helped us navigate the housing market in Santa Cruz, and after a few *fun* offer adventures, we landed a fantastic house for our growing family. Even after the closing date, she and her team have been extremely helpful, connecting us to local contractors and providing guidance to us as new home owners. Thank you Gina!

I just finished buying a home with the awesome Gina Odom. From the very beginning she asked…read morepertinent questions to make sure she understood my needs. She was thorough and thoughtful throughout the entire process. She made great recommendations yet it was always driven to meet my needs. If you want a knowledgeable and seasoned professional...... Gina is that and more. She and her team were kind and generous every time we spoke or met. I highly recommend you give her a call.

Ann Thomas did a great job helping me prep my house for sale and then getting an offer above the…read moreasking price. She went beyond the call of duty and actually rolled up her sleeves and helped me clean up for open house and her strategy for marketing the house resulted in an offer the very first day! She is a wonderful lady with a good head for real estate and I would recommend her to anyone looking for a real partner in selling their house.

I have been working with this business for a few years now. My situation is complicated but I have…read morerelied on information from ROOM RE for sometime now. They have always answered my questions without hesitation. Great service. They have shown me homes so I could figure out what I'll be eventually getting by looking for. I will never buy or sell a home without ROOM. One person has been extremely kind and helpful. His name is John Ultsch. He's been an absolute live saver. If you need someone to help sell your home or you're looking for an honest group to help find the perfect home you can't go wrong with ROOM RE and John Ultsch!

Jayson and his team went above and beyond. Sebastian and Alfredo took care of everything during the…read moreremodel (I needed a new roof, which was leaking and we had some mold issues) and I never had a worry. Jason called 42 agents and got me 2 offers after two weeks on the market. Highly recommend Jayson and the Madani Room team!!

Logan Andren of Andren Homes, has provided high quality, and efficient property management services…read morefor the apartments where I currently reside. I would be happy to work with this agency, in any future rental endeavors, or the purchse of a new home. Definitely impressed with Logans ability to balance and complete multiple projects, in a timely manner!

Logan was the absolute best to work with!…read more He was patient, knowledgeable, always in a good mood, and helped us purchase our dream home in a very competitive market! Would def recommend to anyone looking for someone in the Santa Cruz area!

She is responsive, cares about her clients and is knowledgeable about the area. Highly recommend…read moreJennifer to anyone looking to buy a house. She was always willing to go where we wanted, and even through covid was able to provide us an excellent experience buying a house. As first time home buyers, she made our time special and made us feel good about the process the entire time. She explained everything every time we had questions. Jennifer is amazing!!!

From the owner: Jennifer got excited about real estate during the process of looking and buying her home in the…read moreSanta Cruz Mountains. This helped her realize that her next step would be helping others find their dream homes. Jennifer believes that listening and paying close attention to what it is that clients want and need is an important trait of a real estate agent. She loves to be able to satisfy needs while exceeding expectations. Jennifer loves spending time with her husband Adam, their adult son, Jacob and their two dogs. She is an avid baker, cook, gardener and loves to craft. They're often found renovating their house, hiking in the woods or making memories with friends and neighbors.

We were first time home buyers when we started working with Zaid. We interviewed countless real…read moreestate agents and Zaid 100% stood out as someone who was kind, knowledgeable, experienced, and truly wanted the best for our family. Before we even officially signed with him he took an hour out of his time to go over what the process would look like, where the market was at, listen to what we wanted out of our new home, and really just to educate us on the ins and outs of real estate. It became very clear that he was the right agent for us, we signed that night. Throughout the home showing process, he was ALWAYS accessible to us. He answered so many questions about the home buying process, gave his personal opinions when asked, and truly guided us. Each house we toured, we felt that he was really looking out for us, giving us feedback on what to look for in each house, if something was an issue, and helping us determine which neighborhoods would be a good fit for us. This was extremely helpful as we were new to the areas we were looking in. We couldn't be happier in our new home and we have Zaid to thank for that! Overall, Zaid went above and beyond for our family and we will always be grateful to him. We will absolutely be using him in the future, should we ever move, and will be recommending him to friends and family!

As a resident of Sierra Crest, I first noticed Zaid Hanna's name back in 2024 when I saw his real…read moreestate marketing poster at my doorstep labeling him as the "your #1 Sierra crest Seller Agent." I snapped a quick photo of it, thinking I might consult him if I ever needed to sell. By the winter of 2025, I received another flyer from Zaid that read: "The market is frozen, but we didn't give up." Even though the market was rough at the time, that property sold shortly after. His words truly touched me. In the high-cost, wealthy Bay Area, a modest condo often doesn't get much attention; many agents wouldn't bother putting in the effort and would simply advise the seller to rent it out if it didn't sell quickly. Although I had never met Zaid, I saved his number in my phone right then because I was deeply impressed by his work ethic. In the spring of 2026, my mother unfortunately passed away, leaving behind a condo that needed to be sold. I was at a loss for who could help. The property's location wasn't ideal, and the market was slow, so I knew I needed a top-tier agent. While I initially considered finding a Chinese-speaking agent, for some reason, I decided against hiring a Chinese agent. That's when I thought of Zaid. One day afternoon, I gave him a call and described the condition of property. he scheduled our first meeting immediately. Zaid was very nice. Our first meeting went incredibly well. Zaid analyzed the market for me. It was April, and inventory was unusually high. He recommended a minor renovation, and I agreed because I knew it would change the look of the home. He was highly professional and honest with me, acknowledging that the market was tough, especially for condos. However, he emphasized that his goal was a quick sale upon listing so it wouldn't sit on the market. Zaid's true professionalism shines through his phenomenal team. From remodeling, cleaning to the official listing, every team member was diligent and responsible. The renovation took about two weeks--a bit long, but the results were stunning. The house officially hit the market around Memorial Day. Throughout the process, Zaid called me every Tuesday to give updates. Remarkably, after just 7 days on the market, we received an offer! This completely exceeded my expectations. Given the less-than-ideal location, I had mentally prepared myself for a long wait. Seven days was faster than I could have ever imagined. I had seen many condos on Zillow sitting on the market for over three months, forcing sellers to slash prices multiple times. I felt lucky. The subsequent escrow and contract process went smoothly without a single delay. All contingencies were removed exactly on schedule. Yesterday, on July 2nd, this modest little condo officially closed escrow. I am incredibly grateful. It is easy to sell a perfect house, but selling a property with an unfavorable location requires an agent with extensive knowledge, sharp skills, and precise valuation. I believe a challenging property is the true test of an agent's capability, and Zaid completely proved himself. He gives honest advice that both buyers and sellers should take seriously. I highly recommend Zaid and his team, and I look forward to working with them again in the future.

Awesome agent! Super helpful, patient and knowledgeable - I would highly recommend Suzanne:)read more

Julie and Peter are exactly the kind of agents you want at your side during the home buying…read moreprocess. We interviewed several agents at the beginning of our search, and Julie and Peter immediately stood out as the best of the best. They communicated with us regularly, patiently answered all of our questions, and even helped us put in a time-sensitive offer while out of the country on a family vacation. Thanks to their dedication and expertise, our very first offer was accepted. We are absolutely thrilled with our new home. For us, it was very important to work with someone that we not only enjoyed interacting with, but who we also could count on to ask the right questions and provide the right counsel exactly when we needed it. Julie and Peter more than delivered on both of these fronts. With many years of experience in the Bay Area, they have a deep well of knowledge and a stellar network of contacts, from loan agents to home insurance providers. We would recommend them without reservations to anyone on the market.

Julie has been an invaluable part of our home-buying journey--truly irreplaceable. We are so…read morethankful that we have her expertise and guidance as first-time homebuyers. She answered all of our questions, listened to our wants, and brought an amazing network to the table. Julie was professional with voicing her opinion and was honest with it, which is a rare quality to find in an agent. She does not up sale for the sake of selling. But was smart and careful with how she strategizes and made sure we got what we needed at a great price. Julie consistently reached out to ensure we felt at ease throughout the process and made sure our goals were met without regret. She is thorough, honest and amazing to work with. We got our house at a great price and feel incredibly fortunate to have had Julie by our side every step of the way. Thanks to her, we navigated this complex process with confidence and ended up in a home we truly love.