I felt like a prisoner being held by from a riot while trying to catch a train at this station…read more Unlike South Station, this feels low brow, like the Penn Station of old. Right near if not attached to the TD Garden and only a handful of eateries. Makes me wonder if there is even a bathroom on the premises. I guess considering it is a commuter rail station that my options are fairly restrictive. A basic station and nothing more.

Eh- I mean why do you have machines scanning the tickets while you enter, just for you to go to the…read moretrain and have to scan your tickets again. This causes traffic build up and people can easily miss their train. Also half the time they don't even work, which then you have to jump in another line. I had a question and an employee did get an answer but she took so long my train was there and I almost just left her because she was slowly walking back to me like she had no care in the world. This place is chaotic as well. Between the Bruins games people, people partying and we got the cross fire of Salem people and Halloween weekend people - wasn't fun and finding our Lyft was a mess. I really didn't like this at all, and the train windows were so dirty you couldn't even see out of them. I guess it doesn't help it's directly under TD Garden so it makes sense for the madness but I'll pass.

The Ferry is a great way to get back to downtown Boston after doing the Freedom Trail since it…read moreleaves from Charlestown, the end of the historic route. You get dropped at the Aquarium! My husband warned me that I will get the local attitude at some point, the harshness, the rude behavior. So I was prepared, didn't know when or how. But it did happen! In the person of the ticket checker from the ferry. We bought Charlie card passes for 7 days. On the MBTA site it specified that you can use the ferry with the card pass. Well, the ticket checker on the ferry had a different take. He didn't accept it. Other passengers had the same issues, read the same thing! We all had to buy the $3,70 fare for 1 person, One Way. Luckily, I had cash. I don't have a problem with the rate, I think it's a good deal. But they need to get it together. Also, have a booth at the harbor so we can check on the situation and purchase tickets. Not on the boat, after it started, it's a short ride, so you miss on the fun, on the views. MBTA needs to get it together. Their employee was harsh, angry, ready to fight "No, it's not"- his answer when I mentioned the info on their site. "I had the same conversation with a lady yesterday" (imagine the New England accent). So, yes, people are confused and the brusque, rude person working on the ferry didn't leave a good impression. Luckily, he was the only Boston bad cliche employee type I encountered during my trip! Otherwise, nice views of the city, great ride to take - it's short, doesn't cost much and it's a great sightseeing option! Hope you'll have a better experience! The views of Boston are beautiful, the behavior of the staff, not!

This ferry rocks…read more It's fast, efficient, and you never get stuck in traffic :-). It's $3 to ride one way (Charlestown to Boston or back). It runs every 15 minutes during the week, and less frequently on weekends. You can also bring your bike on it for free. Best part? They sell beer on board. Best. Commute. Ever.

North of Boston, Wellington MBTA station is in Medford and serves the Orange Line. The station does…read morehave a large 1300-space parking garage that is linked to the station with a long pedestrian skybridge that goes over the tracks and a maintenance facility. Overnight parking (up to 10 nights!) is permitted. The station is fully handicapped accessible from the parking garage area. There are audible and visual displays of the next trains in both directions. The ticketing lobby has a number of kiosks for purchasing a ticket or adding value to your CharlieCard. There is a small Dunkin Donuts kiosk just outside the ticketing area. The station is between Assembly (inbound, towards Forest Hills) and Malden Center (outbound towards Oak Grove).

When we were in the Boston area, we used this train station a couple of times. It's not very clean,…read morebut it was very convenient to park there and go to the city and back. Kids 11 and under rode for free, but you have to enter with them right in front of you, we didn't realize that until a worker told us, but we had already used our credit to pay for the kids. We were also told at the station that kids 12 and up have to pay as adults, unless they live in Boston and get a train card at their school.

The Massachusetts has the best captains, and deck staff. Drinks are generous and reasonable priced…read more If you are driving to Boston from the South Shore you are doing it all wrong . This relaxing way to & from the city is the way to go! Best way to enjoy year round life is from Boston Harbor!

This is seen as a great option by those who use it a lot. it is not a great option for casual…read moretravel, but a good option. to get on it today at long wharf, we had to deliberately not read signs (the boat was signposted salem) and head to it only based on the Big T on the boat. we were ok, but for a first time user the boat was needlessly and recklessly badly sign posted. and, not signed at all correctly or even signed, because they are not for novices, the commercial boats are for tourists and are well sign posted. They do not say when they are done docking, but they do say not to walk on the stairs when docking. I now recommend strongly, walk on the stairs when it might be docking so you don't get an extra leg of travel! Or, going down before docking. bathrooms are nice, and folks working and traveling are nice. snack bar was lightly used but nice to have it. cost was ok.

Commuter Bus from Sullivan station to Ruggles through Kendall and Longwood Medical all while being…read moreexpress? Yes please! Where do I sign up? Wait I can't make it work on time if I take this bus? You are kidding right...I thought it was the commuter line from somerville? Damn you MBTA, you cruel temptress. I work in longwood and live in union sq. With the first CT2 hitting union at 6:40-6:42a and the hospital day shift starting at 7 I unfortunately can't use this great resource to get to work. Also the bus stops running before the 7p shift change so I can't even use it to get home either. *I discovered this unfortunate scheduling issue after getting the job. If you are a commuter line and go through a major hospital area then logically you would think to run a bus to accommodate workers for this area. The 7a and 7p shift changes are not exactly a rare or unknown thing. However, if your job starts later this bus line is kind of amazing and is very fast so make sure you are at the bus stop a couple min before your bus app tells you. It only takes the bus about 5min from sullivan to union. From union to kendall is just 10min which is very convenient for getting to the redline. I like this bus line and it is my preferred bus if I am not going to work but could be a more inclusive commuter bus with addition of a bus in the am and one at night *crosses fingers*

People have been discussing linking inner Boston neighborhoods together using a transit Urban Ring…read more for about a century at this point. Unfortunately, it looks like the CT2 is the best we're gonna get. I used the bus to hop from Mission Hill to Kendall Square and it was always so much faster than E train to Red Line, even though I had to first walk to Longwood. I've moved out but the bus is still useful to get from Kendall to Cambridgeport, BU, or Fenway after work. Its big flaw when I rode it was the horrible traffic snarls at the BU Bridge and at Fenway whenever there was a baseball game. It's always crowded, but I've never seen it bypass people waiting at a stop. This is a bus desperately needs to run more often and later into the night, and maybe throw in some weekend service as well. Until we get an Urban Ring (keep dreaming) this'll do.

The Charlie Card is the ONLY way to travel around Boston! Don't bother renting a card because the…read moreCharlie Card is so much cheaper and far more convenient. We were here for 5 days and bought the 7 day pass. This got us full access to the trains, buses and ferries for our entire trip. We stayed in an AirBnB close to Cambridge and took the Red Line into the city everyday. From there we also took the Green Line multiple times and the Blue Line to get to the airport. If you don't mind public transportation and walking just a short distance to where you need to go, the Charlie Card is well worth the value and even though we had to buy the 7 day pass for a 5 day visit, we got our money worth and then some. We checked Uber some days and the price of one Uber was the same as the Charlie Card for a week.

Don't trust the MBTA CharlieCard! I have two CharlieCards that worked fine last year. This spring…read morethey suddenly stopped working. I checked with MBTA customer service and was told that the cards had a $0 balance. This was totally untrue. I then checked with another source and confirmed that there was a balance of over $10 but it was expired. This is ridiculous because the cards have "Expiration Date: 6/20/2028" printed on them. How could MBTA let them expire more than 4 years in advance! One of my cards is a Senior CharlieCard and I can renew the card online. MBTA posted that "If you renew current or expired [senior] card, your balance from your old card will be automatically transferred to your new card." However, when I received the new senior card, it had $0.00 transferred into it. So, the CharlieCard issuer has fooled me (the customer) at least three times in a short period of time (card expired 4 years before the printed date; told me the balance was $0; claimed the balance could be transferred when it actually couldn't). The CharlieCard is a transportation debit card. When customers made a deposit into their bank accounts, no bank dares to wipe the money off for no reason. However, the CharlieCard issuer dares to do such illegal things.

Along the river, this stop is easy to get from Boston to Cambridge. It's clean and offers views of…read morethe city.

Just for shiits and giggles, hubs decided we leave our car behind and hop on the train directly…read moreacross the street from our hotel- to take us to the Downtown Crossing stop in Boston for dinner. I honestly had zero clue where we were going, but hubs can read a map blindfolded- so went with the flow. The Charles/MGH T train stop is super convenient as it's located right across from The Whitney Hotel. Even though hubs had a good idea where we were going, we still needed a little push from Ricco who has the kindest heart (with red jacket on) and helped us find our way. We honestly didn't see anything wrong with this train station- unlike someone writing about how this station is "crappy" or "dirty". Plus coming from someone who knows NYC subway perfectly well.... this was neither. This stop just took us from point A to point B seamlessly.

This review applies only to the first inbound trip of the morning on the 93. The first run is…read morevariously called the 89, 93, 89/93, and the 194. There's a quirk of the bus schedule that the 4:33am 89 goes to Sullivan Station, where it turns into a 93 and goes to Haymarket (where you can catch a host of other early morning buses, like special routes of the 39 and 57 that start at Haymarket). The bus came precisely on schedule at Powderhouse Circle (a minute after 4:33) and was exactly on schedule at Sullivan (4:47) and Haymarket (4:57). I'm one for one with this bus. Four stars for precision.

This bus goes to charlestown. Therefore it is quite useful if you need to go to charlestown. It is…read morerelatively unuseful if you need to go to watertown, or dorchester, or brazil, unless you are starting from charlestown. It runs relatively often compared to other buses but it is also slow. The buses tend to bunch at rush hours.

Don't get the low rating and 1 star reviews here. I love good public transportation and have lived…read morein places with some good ones. Coming from Los Angeles where I live with transportation that's struggling, Boston's system is a breath of fresh air. Not perfect, there are some delays and a bit of confusion - I'd get over it fast if I'd live there! But it's reliable, comes fast, takes you everywhere in the city, great connections. You can take it to and from the Airport (Logan) which it's a major plus! Pretty fast and easy. It is the oldest in USA (Bolyston station has a small nice museum inside, very cool!), so many stops don't have AC, but they have fans. Staff- some folks nice and helpful, some just OK. Not the cleanest, a tad squeaky, but it extends to ferry lines as well. A few nitpicks, but a solid transportation system that takes you everywhere. Love the lines that take you above ground. I got a pass on a Charlie Card and I used it a lot during my Boston visit. My husband lived here in college and told me it's still has the same smell. Nothing bad for him. More like Proust's madeleine.

Crap service on the Boston T today…read more Bought a 7 day card for $22 yesterday, today the turnstile tells me "invalid card". Service person: "Not my problem. Go to xyz address to fix. I said, "How am I gonna get there with this broken card?" Service person: "Not my problem." @MTA

Would have loved to use them, but they ban reservations that aren't at least 2 days/10 hours…read morebefore. Maybe not make it a broad ban and let people call to see if you're available? Update: Still sorry about my own experience, but VERY IMPRESSED by the kindness and professionalism of your reply. Thank you!

We were in town for a wedding and they used Boston Executive Limo Service to get us from the hotel…read moreto the wedding. The driver, Bennie, was so friendly and professional. The car was immaculate and very comfortable. We had to leave the wedding and texted to see if he would come earlier than planned. Bennie didn't hesitate to pick us up and bring us back to the hotel. I highly recommend this service and would be using it instead of Uber from now on.