Great Workmanship, amazing customer service, fair pricing and showed up on time…read more When up and beyond on the job work, when my wife called them wow they even showed up same day service

It's a shame I will have to go somewhere else for my HVAC needs in the future since I live about 3…read moreminutes away from Baker. Service men were polite and respectful. The woman in the office was polite and heard me out, the gentleman in the office was not very friendly and a bit rude. I called for a service in the morning earlier in January and was told I would get a call back if someone was available to stop by. I never received that call back where I could ask for service rates but somebody showed up at my door later that morning. They opened my unit up and found no issues, this took all of 25 minutes including the drive over to my house. I politely asked over the phone when I received an invoice for a full 1 hour service call if they would drop it to a half hour and they said they can't, it's policy to charge a full hour minimum for a service call. Well, I was never made aware of policy because I never received a call back to ask any further questions. I went in to speak to someone in person about this and like I said, the woman was very polite. The man in the office said "No, we've been doing it this way for years and we aren't going to change for you." I wrote them a check and left. If I was made aware of the $125 minimum I probably wouldn't have had anyone out due to the nature of my issue or I would have at least been able to agree with the cost. This isn't the way I would treat my local customers, I'll be going anywhere but Baker for my HVAC needs in the future.

This company has now done two lighting projects for me - I'd highly recommend them to any friend or…read morefamily member! Great work, quick, and great service!

Kevin did a great job installing an attic light/switch and installing a 240v circuit! Top notch…read morequality!

I called at 8:00 a.m. in mid May after discovering our A/C had stopped working overnight. I was…read moretold a technician would arrive sometime before 6:00 p.m., but to our surprise he arrived before noon. The service technician, Jammy, was knowledgeable, quickly diagnosed the issue, replaced the faulty part, and had our system running again in less than 45 minutes. We paid the quoted amount (which seemed a little high but everything is these days) and were very pleased with both the service and having cold air again. Unfortunately, the billing experience afterward was confusing and extremely frustrating. Later that afternoon, I received an invoice via email showing a balance that was $120 less than what we had already paid. When my husband called to ask about the discrepancy, he was told we were OVERcharged that morning and that they would send the tech back by to exchange our original check for a new one reflecting the lower amount. The technician never returned to exchange the checks, and two days later our original check was cashed. We called again and was told we would be issued a refund that would be mailed to us (that we never received). The next week we began receiving emails and text messages stating that we owed an additional $120. After MULTIPLE phone calls trying to sort things out and MULTIPLE explanations for all of the discrepancies, I finally spoke with the head of accounts receivable. I was then told that the original invoice had actually UNDERcharged us by approximately 50%, and that the company had decided not to pursue the additional amount because of all the confusion surrounding the billing. The repair itself was excellent, and Jammy provided prompt, professional service. However, the billing process was disorganized and irritating and because of that, we probably will not use again.

They came out last minute and had the capacitor fixed within minutes. $500 in and out within a half…read morehour. Price seems a little high. But we needed the air fixed.

I had them replace my septic system and they were excellent! The owner, Lance, came out personally…read morefor the initial consultation which made the experience feel comfortable right from the start. The crew that came out for the install, ahead of schedule, were all very friendly and careful. I felt like I got the best price and the highest quality AND timely service all at the same time. I'd recommend them!!

Our experience was not a good one. They came to our home and after they left I received a bill for…read more$100. When I called and asked about the details of the bill I expressed my frustrations about them leaving a broken sprinkler and a sprinkler above ground at a 60 degree angle... Their response was that someone else dug out the don't around the sprinkler and that the sprinklers worked when they left. Now I have a $100 balance and the same amount of work to do before they came to the house. I would call someone else .

They arrived on schedule and completed the services requested promptly. The plumber and his…read moreapprentice were very neat and courteous.

The technicians who investigated my water leak were professional and genuinely cared about my…read moreissue. I appreciated that they were able to provide same day service even though I called them around lunchtime.

Efficiency Electrical is exceptional. We had a major electrical panel issue in our home and Matt…read moreand his team were very prompt in responding. On arrival, they were very polite and explained each step of their process when identifying and then repairing, our electrical panel. Efficiency Electrical is very dependable, honest, highly skilled and trained technicians, and can be trusted from minor to major projects. Matt and his team went far and beyond our expectations. We highly recommend Efficiency Electrical.

Definitely a must for Electical. I needed a panel upgrade to sell my house. Will and a few guys…read moreshowed up and got it taken care up way faster then I even expected. They all had such great attitudes and did amazing work. price was very reasonable. I will definitely be using them again anytime I need any Electrical work!

He helped us over the phone with our garbage disposal on a Sunday afternoon !…read more And his directions worked!! And would not accept any payment!

I was surprised they were not listed here. These guys are great! They show up on time, they charged…read moreme LESS than several others I had gotten quotes from AND the final bill WAS LESS than the estimate! Yeah! They did a GOOD JOB too! I was 100% satisfied. The guys were friendly and did not make a mess. They cleaned up when done and charged LESS than anyone else. Rodney is a Master plumber so he can handle most any job. I am not affiliated with them but sure wish someone would have told about them before I wasted $$$ on other plumbers! Also, they were able to show up within hours of my call! That is as good as it gets in my book.