I simply cannot say enough about the good people at Brighton Pittsford Agency. I always found…read moreshopping insurance or changing/adding coverage to be an arduous task. Tom & Judy at Brighton Pittsford Agency not only eliminate the hassle, they actually make the process easy not to mention their response time is second to none! They are decent and honest people that have never once tried to sell me something I do not need. In addition, for the first time ever I can honestly say I fully understand the coverage I have because Brighton Pittsford Agency takes the time to make sure I do. I would strongly recommend Brighton Pittsford Agency to anyone who would like to do business with individuals who have the utmost integrity and recognize they are dealing with people, not just policies. I am 100% satisfied!

From the owner: The Brighton-Pittsford Agency is a full-service independent insurance agency that offers all lines…read moreof personal and commercial insurance products. We have been serving Pittsford and the greater Rochester community since 1953.

They are awesome, very professional and helpful. My agent Nate got me the BEST QUOTES EVER I'm…read morealready getting my friends and family to switch over to Quinton Insurance.

My wife and I are first-time homeowners, so the entire process has been VERY confusing to us…read more There are so many moving pieces, people to contact, terms to learn, numbers to wrap our heads around. Fortunately, we decided to go to Quinton Insurance for our homeowner's insurance; it was a great decision! They are by far the most knowledgeable and clear-speaking people we've dealt with in the process. They explained our options and found us a great rate! We rarely leave reviews, but I wanted to thank Quinton Insurance for all their hard work and expertise!

I switched back to State Farm from another popular provider. I'm thrilled that I followed my gut…read moreand signed on with Team Tasker vs. the many other offices that may be closer to me. The office is incredibly "homey" and comfortable from the moment you walk in the door, from the decor to the "vibe". Ed has clearly created an environment that attracts great employees. Everyone was very warm, open, and eager to make me feel at home. Sean was fantastic at walking me through my new policies and making sure I understood what each line item actually meant, and why I should have the coverage I have. Or didn't need any more coverage than the basic level in some cases. There was no up-selling. He genuinely loves helping people, and that was clear during the entire 1+hour meeting. Ed stopped by to say hi in person. Another really open, easy-going, genuine guy who clearly enjoys what he does and from what he shared about the path that led him to where he is now, is a fantastic leader that has been recognized as such by State Farm. I like working with real, down-to-earth folks. Future interactions with an insurance agency may not always be driven by positive incidents. I have no doubt that any one of the team will go out of their way to take care of me from a place of genuine caring. If you're shopping around for a new provider and/or agency, check out Sean, Ed and Team Tasker. :)

The staff at Ed Tasker's State Farm agency truly go above and beyond to make you feel like you're a…read morepart of their office family. They offer competitive prices on all kinds of insurance, but more importantly, they help you understand your coverages to make sure that you and your family are properly insured. I HIGHLY recommend this agency. If you're shopping around for insurance, check them out!!!

I wanted to thank Marianne for her exceptional service. I appreciate the quick turnarounds she has…read moreprovided recently for our home owners and auto insurance. Her responsiveness is a breath of fresh air. It has been excellent to work with her this past year with all of our changes. I highly recommend the VanScoter Agency for your insurance needs!

He gets it--insurance is all about people, and Rhett really makes you feel like you're a part of…read morethe family. He really cares about his customers. I have absolute confidence that if something happens to my vehicle or home, he'll be right there.

On hold on the phone with "customer service" for almost 2 hours. No one picked up to help me…read more Had to hang up to go to an appointment. Tried again when I got home. Currently at 1 hour 28 minutes on hold. Just so unbelievable!! There is NO customer service!!

Ridiculous. I submitted a claim for eyewear - my EOB clearly states that I am entitled to $250 per…read moreyear (out of network claim.) My claim was denied. I called the number I was instructed to call. The claim representative was very nice, told me it was obviously an error. She was kind enough to contest the claim for me. She said they had 60 days to review it and then 90 days to make a decision. I thought about it for a couple of days and called back. The next claim representative agreed with the first and confirmed that the appeal was in process. She said that it would probably be less than 90 days because the appeal was pending and it clearly was their error. Next, I received the denial in the mail. WTH? I would suggest there should be a separate process for claim adjudication when the ERROR IS THEIR FAULT! Two hundred and fifty dollars is a lot of money. Just saying. Not surprised Excellus has a one star review.

The owner is first class and easy to talk too. I would give 6 stars if I could. But I can't so 5…read morestars it is. They deserve more though but bonus stars are not allowed. Go figure.

Angel is awesome! Call her today for a fast free quote on all you insurance needs. She saved me a…read morebunch of money on my auto insurance and I couldn't be happier! You've got nothing to lose and extra money to gain!!

After seeing all the other reviews, I just had to add mine. Allwright's School of Driving is in a…read moreleague of its own. The whole crew is professional and truly willing to help no matter what. Nancy? An absolute sweetheart. My instructor Todd? Hands down the best. I passed my road test on the "first attempt" thanks to him. I recommend them over everyone else. A simple thank you never feels like enough, but it's honest and well deserved.

Excellent driving instruction. I am so pleased with the results. Patrick and team were exactly what…read moreour family needed to help ensure safe driving habits and passing the test! Thank you for your expertise, service and kindness. You run your business the way it should be run with reliability and the customers at the center and it shows in all the details. Thanks again!

This is my second review of this company. I honestly didn't think things could get worse after my…read morefirst experience a few months ago--but they did. I purchased custom orthotics, fully covered by insurance, totaling over $500. I had more than enough funds available, yet my card was declined over a $39 eye doctor receipt that BRI claimed was "unclear." I visited the eye doctor three separate times to obtain a new receipt and submitted it three times--still denied. I eventually paid the $39 out of pocket just to get my card unblocked. The foot doctor allowed me to pay $275 upfront and the remainder when I picked up the orthotics. I immediately submitted a reimbursement claim for that $275. Weeks later, I discovered it had been denied. When I called, I was told the receipt was legible and verified--but the description of service wasn't acceptable. Apparently, the word "orthotics" wasn't good enough, despite being plainly listed on the receipt. When I returned to pay the remaining $250, I used the now-unblocked HSA card with no issues and then requested an even more detailed receipt for the first charge that was denied--something I've never had to do before. The doctor's office was just as confused as I was, but they complied. That claim was denied too, this time with the excuse that I'd already reached my 2025 maximum, which is flat-out untrue. At that point, based on my experience and the countless similar reviews, I knew there was nothing more I could do. For BRI, these awful experiences aren't a bug--they're the business model. They intentionally make reimbursement difficult, knowing people will eventually give up. That's how they protect their bottom line. If you have any choice at all, do not use this company. It's a racket--plain and simple.

I paid $3300 for a medical card to have that amount available to me in 2025 due to my wife being…read morepregnant. If you don't use that entire amount, they keep what you paid. They barely let you use it to pay ANYTHING. Every single time we had a doctor's visit they made us submit receipts and then would not accept the claim. We only were able to use around $900 of the $3300 we paid, got scammed out of the rest. Stay far away from this scam!

I'm always so happy with this insurance office! They're quick, easy to work with, kind and…read moreprofessional. The text line is awesome too - I've never had that perk before and it's a lifesaver for quick things. I'm never on hold too often but it's just nice to have a text option on busy days. Definitely recommend!

So friendly and responsive! Julie is the best agent we've ever worked with. She made it easy to get…read moreset up after our cross-country move, which was a real help in the midst of learning the area.