FOOD AND SERVICE WAS GREAT!!! My girlfriend and I went out and Francisco was our server he was great, very nice and professional. Couldn't have had a better time! read more

We came here for a conference dinner. They were great as a venue, they accommodated over 50 people, but we had to do the buffet. It was a set price for mid offerings. They provided chicken or ground beef tacos with shredded cheese, lettuce and tomatoes. Rice and beans were included with some flautas. The tacos were hard shell, not fresh tortillas, no sour cream or assortment of salsas. It was kid friendly, I presume, but I would have rather had the option to order off the menu read more

We've been going here for more than 20 years. Staff is always friendly and courteous. Refills happen without having to ask. I've never been disappointed in the food, delicious, hot and quick. It's our Friday evening chill down after a long week. read more

My wife, daughter, and I visited Mazatlan yesterday after attending a religious event, so we were dressed formally. The food was excellent -- truly flavorful and well prepared. That's the reason we will return. However, the service was concerning. Our waiter (Romeolo) behaved in a way that felt unnecessarily intrusive and physically careless. He stepped on my shoe twice and left his foot there longer than seemed accidental. There were also several moments of passive-aggressive behavior from staff that made the atmosphere uncomfortable. An older staff member repeatedly asked if I was okay, while the overall treatment from the team suggested otherwise. I chose not to react because I value composure and respect, especially in front of my family. I'm not making accusations -- I'm simply stating how the experience felt. In today's world, hospitality should be consistent and professional with all families. The food is outstanding. I hope management addresses the service concerns so the experience matches the quality of the cuisine. We will be back and hope to see improvement. read more

My family's favorite Mexican restaurant in the area. I always get the deluxe burrito, super good. Servers are friendly to the point some of them feel like family. The food is great and always comes out quick. They have a lot of gluten free options as well. Couldn't ask for a better experience read more

Expensive, but really good, me and my husband loved the food, the service by the staff was not great, they seemed very rushed and not the friendliest people, but the food, 8/10 read more

What has happened to this place? Didn't give us the correct order the guacamole is old and the food is not what it used to be. Save your money and go to taco bell way better food. The staff was great but does not make up for quality of food. So sad to see this place go down hill after being the go to for so long. read more

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The best part of our brunch experience was the service. Friendly and attentive. The brunch crowd definitely skewed forward the senior citizen Caucasian groupings from what I could tell. The best edible part of my meal was my sprite.i was surprised that visiting on a Sunday during their brunch buffet they didn't have any brunch drink menu or specials. My husband did a lap around the buffet table and said it offered some pretty standard breakfast fair and a few other dishes. The salsa tasted like canned tomatoes with some onion cut up in it. They had no alternative salsas. The "sauce" on my chicken taco salad was also flavorless. I kind of felt like I was at an "Olive garden" version of a Mexican restaurant which is weird because Mexican food doesn't need a "fast food" treatment to be delicious, quick and full of flavors. The salad was an amalgamation of unflavored pulled chicken, ice burg lettuce, shredded cheese, and way too many unseasoned tomatoes all in a tasty premade taco salad shell. My husband had the egg and chorizo burrito that came with smothered in cheese. He enjoyed his on draft Pacifico. I was pretty disappointed and won't be back. There is so much wonderful flavor and variety in Mexican food there is just no excuse for tasteless salsa and passionless ingredients. Too bad because they have a great location. read more

I go here for lunch now and then and it's great. Clean, friendly service, great food. I'll be back.

WORST PLACE EVER! Went for Happy Hour cause me and wife were trying to save money. There are no prices on the drink menu. Asked if they had a HH marg. He said cool....i said give us a minute fo my wife to decide. When he came back he said...want the matzalan margarita. I said yes thinking it was getting the same marg on HH since I had just asked about. Anywoo....this is what we ordered. Strawberry marg My marg Hh nachos Side of beans and rice 55 dollars I complained but he said it was my fault for not saying happy hour margaritas Still, way to expensive for what we got. The rice and beans were terrible and the nachos were not good. The red flag is the salsa!!! read more

We always enjoy coming to Mazatlans. Poncho is the best. He is very entertaining and always remembers us!!! Thank you so much for having us. read more

Mazatlan Restaurant South Hill Puyallup - Beef Fajitas - Mexican Near Me - Puyallup, Washington

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Our food took forever to make it to us due to cook change apparently, but the topper on the whole day was our bill was $59.99 my card was charged $71.99. and I left him a $10 cash tip.....wtf is wrong here? I'm very upset they think they can just. Slip an extra 20 in on their tip wtf who raised you.?? read more

Mazatlan Restaurant South Hill Puyallup - The receipt I signed said $59.99 - Mexican Near Me - Puyallup, Washington

Worst Mexican food ever - ordered shrimp tacos - no shrimp, just a flavorless fish stick in soup lettuce on limp taco shell

We were in the area visiting a friend and I was in the mood for some chicken tortilla soup. We saw this restaurant and decided to stop in. What can I say? It was a disappointing lunch. The complimentary chips were fresh and good, the salsa had the appearance and consistency of tomato soup with a little chunks of tomatoes in it. Never had salsa that bad before. Ordered the chicken tortilla soup and was excited for it since I was looking forward to it. OMG. It was horrible!! It was very diluted with bits of grilled chicken in it and lack any flavor. I wouldn't mind paying $14.99 for a bowl of soup, but at least it should be enjoyable. (Costco has better tortilla soup then this place). My husband ordered the deluxe tostada salad. It didn't look appetizing therefore I didn't try it. He said it was difficult to enjoy because it was very liquidly. Guess when they put the Chile Colorado in the salad it was way too much sauce therefore making it very soupy and overly wet. He mixed it before I could get a picture of it. read more

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Instacart messed up my delivery order on Easter, so I call the restaurant to add what didn't get attached. They needed my signature on the card for payment, as Uber Eats, the delivery party, wouldn't do it or couldn't do it, so the Mazatlan manager paid for it our of his pocket and wished me God bless. This restaurant has always gone above and beyond, and their service and food are excellent. read more

We've been dining at Mazatlan for years. We just moved from Everett and used to patronize that location. It's a family-run chain of restaurants in this area. The food is just okay. Apparently they use the same recipes and ingredients across locations, but it doesn't taste quite the same down here. My go-to is the kids meal enchilada with pinto beans inside of the enchilada (meat isn't my thang), add avocado, and a side of corn tortillas. The enchiladas are just average. The avocado adds a nice creamy topping- especially with a touch of sea salt. You can't order a kid's meal online using their order system- it's not listed. You need to call to order that. The enchiladas are gluten-free. I've never had a reaction but I don't have celiac- I'm just NCGS/non-celiac gluten-sensitive. The chips and salsa are good. The salsa tastes like it does at the other Mazatlan locations- spicy and chunky. Sometimes they give you a confusing amount of chips- like half of a very small bag with four entrees. Like. Whut? My husband gets three chicken enchiladas with rice and beans and he says it's solid. Pros: Online ordering Fast service Solid food Vegetarian option for enchiladas that isn't cheese Pretty restaurant (although we've only done takeout because of COVID) Friendly and efficient service Supporting a local family They're really friendly on Instagram (this matters to me mmkay?) Easy parking Cons: Can't order a kid's meal online Price adds up quickly- even with three kid's meals and one adult entree Confusing chip portions Not all staff are educated about allergens read more

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My hubby and I wanted to try a new place for Valentine's day. We were so happy that we stopped here. Their drinks are so tasty and the chips perfect. My husband had the fish tacos and i of course stole a bite and now they are all i want. My chile relleno was soooo good. We will be back many times!!!! read more

Mazatlan Restaurant South Hill Puyallup - Heaven, thats what we call this - Mexican Near Me - Puyallup, Washington

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After a long day of hiking, my husband and I came in for some drinks and a meal at the bar. We were instantly greeted with warm smiles and quick seating. Ivonne was our server at the bar. She was very kind and attentive to our drinks. You could definitely see she was experienced while making the drinks and they tasted wonderful. The food was brought out quickly and hot. We'll definitely be visiting again soon! read more

I walked in and it wasn't busy, but waited almost 5 minutes watching countless waiters go by before a young girl appeared at the counter so I can order a take out. Beline took my order and is super sweet, adorable and friendly. She apologized for the wait which was very nice and shows she's aware of it. I wish I could give more stars for her. Now the food. It was tasteless. The red sauce was very VERY EXTREMELY watered down. There was way too much rice for the small amount of beans I got and way too much cheese on top of my two enchilladas. The two enchilladas were very small, so the cooks probably added extra cheese to fill the space. I won't be returning. I don't recommend this place. read more

Mazatlan Restaurant South Hill Puyallup - EXTREMELY watered down red sauce and way too much cheese. Probably to add more volume to my small enchilladas. - Mexican Near Me - Puyallup, Washington

We stopped in for happy hour on a Saturday. Overall a great experience. We had drinks, appetizers, and dinner. There was 3 of us. The bartender/ server was friendly and attentive. The food and drinks arrived quick. We will definitely go back again. Also they have a large parking lot so easy to get in and out. read more

Not the spot. No seasoning, rice was on the dryer side, chicken ate like it was boiled in water, and the mushrooms tasted canned. Save yourself and keep it moving down the road to an option that will leave you satisfied. read more

This is my absolute FAVORITE restaurant! The staff is always so friendly and nice, the food impeccable! They treat everyone with so much respect and attentiveness! At first I thought oh it's just a one time thing the staff being so nice so I went again and it never fails it is every single time! This is my go to place always! So delicious and will forever be recommend to family and friends! read more

I have been passing this restaurant for a couple of years. Finally today after bowling took my family there for lunch. We were greeted with smiles , seated and fresh hot chips , salsa & bean dip. Then we all ordered from tacos , burritos , chimichanga's , chili verde. The children menu featured American staples hamburger , corn dogs , quesadillas. Shout out to Pedro ( Gracias ) making sure we had chips , drinks etc. the food was excellent & delicious We definitely will be back. We felt like family here too. That's what makes a restaurant special. Bravo ! read more

It had been a while since we were able to make it to this location. Since our last visit, they have maintained their previous level of great service, food quality and taste. In our opinion they have actually exceeded previous experiences. If you're into spicy margaritas, definitely give the jalapeño margarita a try, it was wonderfully spiced with a Tajin rim. The Carne Asada was perfectly seasoned with nice crispy edges. We also think that the refried beans are some of the best we've tried in the area. We also tried the Authentic Chile relleno, and it was delicious, a bit lighter on the cheese would have been better but the flavor was rich and deep. Looks like the restaurant itself has been refurbished a bit, and it was beautiful inside. Big comfortable booths and fresh paint with gorgeous murals. Despite previous reviews we saw, we really believe you need to give Mazatlan a try. Oh, and they have Brunch back on Sundays from 11 to 3 so we'll be back for sure! read more

We are new to Puyallup and have been seeing the huge Mazatlan sign as we have navigated around our neighborhood. We decided to go in for lunch and were immediately greeted by a really nice hostess. She sat us down and made short conversation. Not long after being seated we were given chips and salsa, water, and just constantly checked on by the servers which I thought was awesome and very thoughtful! The salsa was a little lacking in that the consistency was very soupy. Enrique was our main server and displayed superior customer service skills! My fiancé ordered the Chile verde chimichanga. He had no complaints and enjoyed it! I ordered the Chile verde with flour tortillas and man, I've never eaten homemade tortillas before but I think these were homemade. They tasted so fresh and just so good!!!! I feel that the Chile verde could've been seasoned a little more but the overall tenderness of the meat was just great. Enrique also recommended a mango margarita to me and when he asked if I wanted a grande size, I said sure. Man! That thing was bigger than my head!!! Well almost...but it was so yummy and the presentation was just beautiful! We will be sure to come here again! read more

Went for their popular Taco Tuesday specail... 3 beef tacos for $2. What a deal and the service was fantastic. Don't miss out.... read more

Absolutely amazing! We are extremely new to the area and we were in search of some comfort food... our server, Martin, was amazing and made us feel right at home. Even in the wake of having to deal with some really rude and obnoxious customers that were giving him along with other staff a really hard time, he managed to bring out my new "go to" dish enchiladas and eggs. My wife ordered the sample platter. Just great service and they're very personable! Just an FYI the Long Islands are great!!! read more

Mazatlan Restaurant South Hill Puyallup - Enchiladas and Eggs - Mexican Near Me - Puyallup, Washington

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Firstly, the staff deserves a thousand stars! They were incredible!!! Very attentive. Very professional! Second, the food. That's where three stars were removed. It was not fresh or tasty. It was all covered in melted cheese so that's all you tasted. The tamale (drowned by red sauce and cheese) hardly had any beef in it and what it did have was so tough and dry it was inedible. The Flautas had been fried to death and were burnt (meat was also fried to death). The beans had a funny tang to them. The rice had almost no seasoning. Later on my husband and I both started feeling sick to our stomachs. Lastly, the chips and salsa served at the table were very tasty and fresh! They were refilled in a timely manner. read more

COMPLETELY UNACCEPTABLE Invited by friends, I decided to leave today after remembering an incident where I was at the Sunday buffet and some cheese from an enchilada must have been dripping from the side of my plate when Marco grabs my wrist to force me to catch the cheese before it fell. First, this is extremely unacceptable. It should've never happened. I was with guests at the time and didn't want to make a scene but I recall that the incident incited severe hot displeasure. Needless to say, I exercised phenomenal restraint. To the owner of Mazatlan...Andreas, I expect you to discipline this employee or family member so that it doesn't happen again. COMPLETELY UNACCEPTABLE. Andreas, because of this incident, you've earned 1 star. read more

Came here tonight for my daughters 40th birthday. Food was great. Was given exceptional service by the always friendly and courteous staff. Been coming here for so many years. Never fails to make us happy! read more

I came here because my cousin said they have the best fries in washington. I do agree with him. Their fries is amazing and the customer service was for the most part on point. Bar area is very clean and the ambiance is nice as well. I tried the fries here twice and they are consistantly very good. They can step their game up on the salsa though. When i head back to puyallup I'll be coming by again. read more

It was Mother's Day and I ended up picking Mexican food to go. I ordered the carne Asada fajitas and the chicken chimichanga combo with shredded beef enchilada. The steak had really good flavor and was wonderful! The chicken chimi was awesome but the shredded beef kind of tasted like carrots.. over all very good flavors and portions. The only negative was our bill was over 40.00 for two meals and they don't include chips and salsa we had to pay for it. I just feel if you are paying that much throw in some chips and salsa. read more

I've been eating at this Mazatlan location for literally almost most of my life. Like, since I was 4 or 5, I'm almost 30. I LOVE their food. The chips and salsa? Good. The Enchiladas? Delicious. Burritos? Fajitas? Quesadillas? ALL AMAZING. I will eat here until I die. That is all. read more

It's a friendly and family gathering spot for us, Enrique is basically a uncle at this point and they never deliver bad food and always leave us feeling smiley. Overall a great spot for food, music, people and a needed home ish feeling. read more

I've been coming here for years off and on but took a break after a few disappointing meals. It must have been longer than I thought, new staff, new paint, new menu... Our server was wonderful, very friendly. There was just a good vibe all around. Our food was delivered very quickly. We had Mexican pizza and it was delicious. The owner even walked around and greeted the customers. Chips n salsa is good. I prefer my chips crispier and my salsa chunky. I had a cheese enchilada and the authentic chile relleno. Big portions for a reasonable price. Will definitely come back again. read more

We stopped in for lunch in the middle of the week and had a great time. The dining room was large with nice sized booths. The staff was very nice and the food was good. The chips and salsa was hot and fresh. Some of the best chips I've had in a long time"fresh"!! We never had our drinks get more then half empty before someone filled them. Definitely will be back. read more

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I've alway been a fan of their but I must say after dining in today with my family. We most likely won't be back. The table we sat at had a leaking ventilation. We were already tired and just ready to eat so instead of waiting to find another table we just used the container that the tortillas came in as a safe spot for the leaks to drop on. As a business owner I feel we should of gotten some type of discount for putting up with it but we didn't. We spent over $100 today and just didn't feel like they went over and above to ensure that were pleased with the service or food knowing that we were seating underneath this leak. read more

Mazatlan Restaurant South Hill Puyallup - Vent that was leaking - Mexican Near Me - Puyallup, Washington

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Went here for the Sunday Brunch, was ok, but was hoping for something better so will continue looking for the best Sunday Brunch in the South Sound. The service here I thought was real good, food ok, read more

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It's Mazatlan... Chips, salsa and a combo meal. You know it's toned down Mexican fare but at the end of the day it's consistently good food with great service. I'm yet to have something I wasn't happy with or didn't like. If you want authentic go to a taco truck. If you want the standard Mexican restaurant food this is the place on south Hill to go to. Happy hour in the bar is a can't miss! read more

Poor quality, they cooked my chicken wings super salty and in an old oil. I am sorry I normally don't write bad reviews but I got sick 5 minutes after I left the restaurant I barely made it to the restroom at south hill. Mexican food it's not this at all don't be discouraged by my review if you really don't know genuine Mexican food and if your stomach can take refried oil you will be perfectly fine! Good luck as for me I got to run again to the nearest restroom read more

Mazatlan Restaurant South Hill Puyallup - Mexican Near Me - Puyallup, Washington