Answering the phone.. I'm like, "I'd like to place an order." And they say, "what is it?" Their customer service is always rude, been there multiple times with the same attitude.. food is great, but they could be trained a little better.. arriving at the take out window and they never greet you, bluntly just open and say, "what's your number?" Phone service always sounds annoyed. We continue to go because it's right at the house and convenient. Prices are great with good portion of food. Love the area because it lacks many restaurants here. Clean and simple! read more

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Went there recently and had a great experience. The menu has been updated. We had a great, attentive waiter. He made sure our meal was correct before he delivered it to us. The food was good and prices reasonable read more

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Typical American/Mexican food. Bunch of jalapeños for the flavor. Is not bad or great. Just a place to eat if anywhere else is packed. The ambience, is your normal Mexican restaurant. read more

Food is good and the service is excellent! I'm just happy that Southmont has a good Mexican restaurant!

The food and service was good. They need to check their cleanliness throughout the restaurant. Lots of flies flying around in the restaurant and in the bathrooms. Lots of dirt on the floor and it wasn't that busy when my family was there. They have time to keep the restaurant clean !! read more

The food and service were outstanding. The Texas Fajitas came in a very big portion. There was lots of flavor. We would highly recommend this place. read more

Great food and service with reasonable prices. The restaurant is clean with a friendly vibe. Would definitely recommend.

Favorite Mexican restaurant to visit and do so regularly they never disappoint the service is hit and miss but the food is always great and comes hot fast and hot . Always leave happy and full read more

Mazatlan - Steak burrito with rice - Mexican Near Me - Lexington, North Carolina

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If you are looking for a great Mexican restaurant, look no further! This is the best Mexican food in this part of NC. It's a little out the way, but well worth the trip! It's cozy little place with Great food. Very welcoming atmosphere, great service, clean and quiet. Family owned business. Believe me, you won't be disappointed! read more

First thing to point out is they are super rude!!!! About a year ago they were very rude to my husband and my husband shouldn't have but he did anyway. He stopped by the owners house to tell him about the experience again he shouldn't have but beside the point they have been even ruder to our family since then. But we still out of convenience would order from time to time. Today we ordered some shredded chicken and we always say shredded because we order it often. They gave us chunked chicken and we called to tell them it was wrong. Never ever tell them they did wrong because "customer is always right" doesn't work there. They do no wrong. So they argued that we didn't say shredded when we did. They said we offended them by saying we didn't know what was wrong with their ears but they were offending us by saying we didn't order shredded. So they were basically accusing us of lying. When we got there they attacked my daughter and brought up the issue about my husband coming by their house a year ago and slammed the window in our face when we tried to talk it out with them. My children and mother in law went there last weekend and took my uncle which has cerebral palsy. He always has to get a to go cup because he can't hold cups very well. When he needed a refill they asked for another to go drink because they didn't want them to have to handle his cup because he slobbers really bad and it gets on the cup. They made them purchase another drink instead of giving him a refill. I guess they should have just let them put their hands on the slobber and take it to refill it. Told us they were going to decline service to us if we ever did it again. I don't know what we did but say that our order was wrong. They dont have to worry we will never be back again to a place that is rude to the whole family that never did anything wrong!!!!!!!!!!!!!!! read more

Always friendly and great food. Will have to try the house margarita next time. Love having a great Mexican food nearby!

Considered rating 3 stars but wanted to give the benefit of the doubt. Food was decent (seasoned well but menu seemed limited & and unimaginative) and service was good but overall experience was just lacking. From the general atmosphere to the plastic utensils & styrofoam cups, it was all just ok (and that's ok). It is priced comparably (if not a tad higher) to some of my favorite Mexican places in Greensboro so I guess I just expected more. Glad that it's there so we have another food option at the lake but would like to see them step it up just a little. read more

We absolutely love this place. A short 15 minute drive from DENTON makes it convenient to get to. We've eaten here several times. Food and service always very good. The Mexican shrimp cocktail & Shrimp with spinach are my 2 favorite dishes. Love the variety of side orders. The mushrooms, zucchini and spinach are a nice alternative to high carb rice & beans. They are a nonalcoholic establishment so don't go expecting a margarita. The food and service make up for that. read more

Mazatlan - a plate of food on a table - Mexican Near Me - Lexington, North Carolina

Too expensive and really small portions. Never enough cheese on the food . Used to a great place

Great flavors, reasonable prices, and quick service. My family and I have been here multiple times over the last few months. The ambiance is casual. read more

Food is average, fajitas are too oily, salsa is OK. Have not had friendly servers like others said - but beware, they charge too much extra for EVERYthing - the worst part was paying $8 for 2 TINY portions of pico de gallo. I could get a whole lunch for that at most Mexican restaurants. :-( read more

We eat here all the time and the food is always hot and fresh and the people are always so nice. They always have chips ready and always on top of bringing us more! read more

Wow wasn't expecting this when I walked in today This place is great , food was extra good , people extremely friendly , place exceptionally clean , I'll drive across the river for this food again. read more

I don't have anything negative to say about the food it is always good. I want to post this as a shout out to a waitress named Maria. She is super nice and when I was living down there and went practically every day she helped me with Spanish. She is always happy and will bring a smile to your face. Our waiter David was super nice and polite. I think he is new since I was last there. Overall a very clean and delicious place. read more

Burrito was really good but we ordered an acp and they didn't put any cheese on it at all.

Food was bland. Salsa didn't have a good flavor. Won't be going back. Not a good variety

Great value for your money! They also have a drive through. I would recommend getting more chips if you order quest, it does not come with it. read more

My family and I loved when this place first opened. Very convenient as we don't have many other options in southmont. But the service and food have went way down hill. We dined there tonight and order the steak fajitas as we always do. My husband I switched to keto diet and are not able to eat the rice, beans, and tortillas. Therefore, we subbed out the traditional sides for the healthier side options that they had listed on their menu, mushrooms & zucchini. But the menu still says that it comes with pico de gallo and sour cream. When we didn't get our sour cream and pico de gallo, we asked. The guy said no it doesn't come with it. My husband and I were both highly confused. A few minutes later, we said excuse me but we order this to go all the time as well as eat in and we have always received sour cream and pico de gallo. The younger boy waiter began to holler from over by the drink stand that you have to order the regular fajitas. I said uhmm, we did. He said but you changed out your sides. We were like uhh yeah, so? He said you have to get rice and beans in order to get sour cream and pico de gallo. We were like your menu doesn't say this rule. They all huddled around in back where they thought we couldn't see them looking at the menu (we could see them clear as day in the reflection of the windows). The younger waiter, probably 14-16 years of age, is always extremely rude. He has no sense of customer service or respect for the people who are paying to dine in their restaurant. The prices have increased tremendously as well, about $40 for a family of three to eat now and used to eat for around $20. They also have coupons in one of those local books that you buy for $20 and this location is listed for a buy one get one. They refuse to honor it. We will now be driving to town to eat Mexican food rather than coming here anymore. read more

Mazatlan - Photo showing the menu for the fajitas. - Mexican Near Me - Lexington, North Carolina

This is by far the best Mexican place we have found in NC. The food is always consistently excellent. The service is wonderful and fast. We are frequent customers and even bring out of town friends to dine there. Top notch! read more

Yummy yummy! We will be coming back! I had the tamales and the husband had the New Mexican feast. Everything was delicious and the service was great!!! read more

Mazatlan - a plate of food on a table - Mexican Near Me - Lexington, North Carolina

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I am on a low carb diet, I ordered a side order of chicken , and some cheese to dip it in. They charged me 8 dollars for the chicken and 4 dollars for the cheese my chicken cheese and tea was 15 dollars. My son asked if that was correct. They got a bad attitude and then ran there mouth about wanting a tip too. I'm not going back . It's a rip off. Don't recommend this restaurant for the money. read more

Only give one star to this place because you can not give a -5. There is a young blonde waitress there that is usually a decent waitress she is the only asset to the place. But if she's not there you better turn around and go home,because the manager and the female Mexican waitress he has on the floor cannot do their jobs properly. I wouldn't go there on taco especially they are overcrowded and only have enough Staff on hand for a general night of slow business. A suggestion to the ownership of this restaurant would be to restaff your entire restaurant except for the young blonde waitress who was actually the only good asset at this southmont store. read more

My husband says they're delicious! I just wish their website or yelp was updated for hours opened? Just tired to place a to-go order and no answer.. read more

Great food! Santiago is the man! This place is growing fast and will be a great addition to a small town

Excelllent restaurant, food was fresh, well prepared, presented and tasted wonderful. Service was adequate and friendly!

Favorite Mexican restaurant of all time. Delicious food - the pollo con crema has been the best dish ever. All of the food we've had here has been terrific. Both take out and dining in ...excellent. Queso and chips is always great here and the service is excellent. We've loved every chicken dish we've had here. Everything is always fresh and flavorful. Terrific value too. read more

I have been here 3 times to pick up a to-go order for my lunch. The food is always delicious and affordable. The staff has been super friendly. I Haven't had a sit down meal here yet, but I would bet it would be a great experience, Actually heading there today to get more lunch!! read more

The food and service were great! My wife and I go there regularly. Never disappoints.