Only gave three three stars due to their gift card expiration policy. My husband purchased me a…read moregift card and the gift card has a place for expiration but was left blank. I assumed this meant there wasn't an expiration...... Wrong!!! I messaged to ask a question about something else and was told that my $200 gift card was expiring in one month so I was forced to use it quickly. I will never go back to this place again due to this policy. I don't understand why they care if or when I use the gift card since they already have payment.

Booked pedicure for myself and my mother. Very professional super friendly the service was great!…read moreChristine did our pedicures outstanding I commented after I left that I have feet like a baby now! Oh yes I will be back. Not only did she take good care of our feet but also gave us a lot of knowledge on how keep them looking good. Hope you can check them out

I love going to bucca for the 60 minute reflexology massage. They encourage making an appointment…read moreahead of time but if I call day of they have always been super accommodating. When you walk in there is a little spot to check in and then you walk into a larger room where everyone is receiving their massages. They do have some rooms off to the side if that is a concern of yours but they keep the shared space very quiet and relaxing. I will say my one concern for this storefront is accessibility. You do walk up a flight of stairs to enter and I am unsure if they have additional options for those who need it so I would call and ask if needed! They have never been anything but helpful to me.

I hadn't been to Bucca in a while and some free time yesterday so I decided to call and see if they…read morehad an any availability. They were able to get me in at my preferred time which was at 10:30am on a Monday. I was so happy that I was able to snag an opening. Usually you want to make sure that you call ahead and book an appointment in advance in order to secure your spot. Something to note is that I did notice that on their sign they crossed out the part where it says "walk-ins accepted." I asked for just a 30 minute reflexology massage. They noticed that I was pregnant and made sure that I was super comfortable and had everything I needed. They were able to sit the chair up so that I wasn't laying flat and provided me with extra pillows. This was super nice and made my experience way more enjoyable. The massage was fantastic and when it was over I was asked if I wanted to add extra time and I really wish I could have said yes but had to say no due to my limited timing. I will definitely be back soon! Pros: - clean facility - comfortable - accommodating - great massage Cons: - stairs to get to the building (assuming not handicap accessible?) - one time my masseuse clearly had just smoked a cigarette and then was the one who gave me my massage and I just smelled that the whole time everybody let's dance - sometimes when paying it can be awkward and a little intimidating

Sandy is the most incredible massage therapist I've ever had. She has fully rehabilitated my broken…read moreheel when the doctors said that I was going to need surgery! Saving me from having to have surgery is basically the best thing a massage therapist could do. She is also a total pro and does fabulous deep tissue. Her neck and shoulder work are totally great bonuses too! Highly highly recommended...

She gives the best deep tissue massage ever. For a long time I was having issues with aching thumbs…read moreand hands. For the first time ever I got relief.

SOS is seriously THE BEST! We are so lucky to have them in White Bluff. I used to drive all the way…read moreto Escape in Belle Meade but I've actually received much better service and care at SOS. Professional staff, super cute and relaxing space, and very reasonably priced. I won't go anywhere else now :)

We had THE best massage we have ever had!(and we have had many!) Well worth every minute! We will…read morenot only return on a regular basis, but will gift a few sessions to relatives for special occasions!

This place is awful, just awful. From the start of the interaction to me leaving. Customer service…read morewas horrible. The management treats their employees in a horrible fashion. Just horrible.

ive been coming here for about 10 years. I use to be a licensed massage therapist in Nashville so I…read morecan honestly say this is excellent service. I usually do 90 minutes. no it is not a St.Moritz spa, it is not fancy but they absolutely know how to massage. I've travelled many countries and still I find this place in the lead. if you are looking for a spa atmosphere where the therapist talks the whole time go elsewhere, if you are looking for a serious Chinese massage that really makes you feel brand new this is your place. also because I frequently visit I've found the therapist that fits me best, like what areas like my arms to avoid. just communicate to them and you'll get way more than you paid for.

I went in last night for a massage. not only did she try to demand I pay prior which was weird…read more. after agreeing to pay at the end, she upcharged me from what it has cost prior. I still tipped and went on my way. About an hour later I get a notification stating that I was charged $210 opposed to the $140 she stated, it was tap to pay and cameras will show I did not sign a receipt for that price. A lot of businesses in Nashville have been doing this recently... make sure you check your bank after. I have reported them to my bank and will take legal action if they deny this incident. lost a reoccurring customer

great vibes, 10/10 recommend, the Herbal Healer was great and Jade was amazing, will definitely…read morereturn.

I feel like it is very well known that The Lotus Room is a 5 star establishment - they have won the…read moreNashville Scene's Best of Nashville award for Best Massage several years in a row! I have also had an amazing experience there. I have seen a few different massage therapists and all have been excellent. I am currently going to Melissa - she does a wonderful job and checks in throughout the session about pressure, comfort, and reminds to relax and breathe. If massage is a regular practice for you, the membership option is really good! I have been going to The Lotus Room for several years now and will continue to return for many more.

AMAZING experience. We arrived very early and we had to wait for one more couple that had reserved…read morethe time same slot as us. However, the owner let us enter the salt room earlier and get settled, even though it wasn't 1pm yet and the other couple still hadn't arrived. That was very nice of her. The chairs lean back, blankets are provided as well as noise cancelling headphones, which were drowning the salt generator white noise but still allowing us to listen to the spa music. The lights go off and the generator releases Himalayan salt particles into the air. I wasn't sure if I could tell the difference but I happened to lick my lips halfway through the session and I could taste the salt! It was so relaxing, I even fell asleep for a bit. Highly recommended.

The salt cave is wonderful! And I cannot say enough about Connie's incredible talent with…read morereflexology! I am amazed at what a session does for my back pain. I highly recommend!!

Let me start by saying, we have been here multiple times with no complaints at all. However, this…read moretime, I booked online like I usually do. The system allowed me to book a 1.5-hour body massage and a 1-hour foot/leg massage, so total massage for both of us was to be 2.5-hour massage. We both truly needed this! I received multiple calls the next morning, and when I was available to answer the call, the lady seemed frustrated that I had not answered yet. I did try to return her call, but it kept saying it wasn't a working number. I did finally speak with her, and she needed to change our appointments to an hour later. No big deal at all. We arrive; they were all sitting outside. They looked at us strangely as we walked up. I advised we both have appointments for 2.5-hour massages, and that I had spoken with her earlier that morning. She said they could only do a 2-hour massage due to other customer appointments. We agreed to the change. The massage!! Let's just say it brought "deep tissue" to another level. At one point, I thought he was trying to push my entire body through the table. We both have multiple bruises on our backs and legs. I hurt worse now than when I went in, and so does my husband. When he asked her to ease up on his calves, he said she seemed to massage deeper. Out of all the times we have been there this was the absolute worst visit, and most painful. I have never left a massage feeling of needing another massage. Actually, as sore as I am still, I couldn't handle another massage right now. So sore that I feel sick.

It took some time to leave this review. I got a massage with my husband 2 weeks ago. The bruises on…read moremy back are just now finally healed. The woman who did my massage did not ask me the level I wanted and proceeded to go so rough I was almost in tears. It seemed there might have been a language barrier but I left in so much pain. My husband said his massage was so soft that it did nothing for him. And when I went to check out, the man at the desk made sure to remind me of the tip portion. It was not a clean facility as there was visible dirt on the floors and walls. I will never be returning. I want nothing more than a refund as this couples massage was not worth the $160 we spent. Do not recommend, do not waste your money.

Count me in for a self care days at this place! Foot reflexology massage followed by a chair…read moremassage to get all the knots and kinks in my neck and body. I've been on a search for these massage places because I feel like they do a great job in helping me target my calves and foot as a runner. Make sure to plan ahead and call if you're looking for a full body 1HR massage or couples massage. They have private rooms for couples too. The owner is super nice and she remembers me every time I come back and make sure I get taken care off. I've tried their hot medicine volcanic mud therapy--I'd say it's the most interesting experience that I've had offered at a massage place. It definitely helped me relax my muscles. Worth a try and lots of parking.

Lisa was out to heal my body! I think she must have worked for sports medicine in the past because…read morenever have I had someone try to straighten me out and heal me of all ailments like she did. It hurt.. but I came in very sore and very stiff, yet I know that after drinking water today and maybe taking an advil... I'm going to be a brand new person tomorrow! Bonus... They gave a full bottle of water and a banana afterwards. I have never been offered a banana! That was special!