I was a repeat customer until recently. The so-called owner was very arrogant, unprofessional, and…read moredownright nasty. He didn't like the fact that I questioned him about new charges I was told I would have to pay for looking into the original issue I brought my vehicle in for just a couple of days prior. I said to him that I had just paid almost $1700 for looking into this issue along with repairs for other services the diagnostic revealed needed to be done and I didn't understand why I had to pay again and the original issue was never resolved. I am sure the average person would question paying additional money but I guess I'm not average because it insulted him. I understand if I needed to pay additional money for parts or the labor for actually getting the issue fix, but I was asked to pay for the tech to look into the same issue I just paid him to look into a few days prior. In fact, the same day I went to pick up my car, I had to turn around before I got home and bring it back for the same issue. After immediately bringing it back the technician (Shaun who was very nice and helpful) stated he would need more time to look into it and to bring it back the next week because they are closed on weekends. Well after I brought it back on Monday of the next week, I questioned Mr. Owner, (Alex ) and he sat erect in his chair and with a raised tone of voice began to read very aggressively from the computer in front of him spewing a list of services that had been done on my car saying none of them had anything to do with what I was currently there for. He stated that he didn't appreciate my insinuating his business did something wrong and that I needed to leave! I said to him I understood what he was saying but I didn't appreciate his delivery and his business may not have a successful future if he speaks to customers in this manner. He became indignant and stated "he didn't need my business and that he had several successful businesses and as the owner he could do and say anything he wants to and there's the door you can leave !" I want Alex to know that my business/$1600 may not mean anything to him but it was a huge sacrifice for me to pay and if future customers are treated in such a way, those dollars or lack of dollars add up and customer retention can make or break a business. So now I am out of lots of money and still can't see to drive after dark because of an electrical issue causing my headlight bulbs to blow out has not been fixed. So I would think twice about taking your vehicle here or you may end up spending lots of money and then told you aren't valued as a customer and to get out of the establishment like I was told to.

Avoid these SCAM artists at all costs. I purchased a vehicle from them that the entire time the…read moreperson selling it"Zeke" talked up how the entire engine was rebuilt and done 100% correctly. We paid cash for the vehicle and it didnt even last the 30 days of the temp tag. Having moved 2 hrs out of columbia I had to wait till I could have the vehicle diagnosed and show them that the problem was from the faulty engine rebuild. Their solution to doing crappy work was to offer to fix it for another 2500$. There is no way I would pay the same person that did it wrong the first time to do it again for more money! RUN to ANY other mechanic to have your car worked on, they cant even stand behind their work

These guys was very nice and answered all of my posting. The lady answered the phone and also…read moredoing the computer thing were so incredibly nice, polite.

I have used HB Auto Repair many times and have been pleased every time. He has replaced a starter…read moreon my Sprinter, a gas tank level sensor in my wife's old Jag (COMPLICATED!) and the surge tank on my wife's newer Jag. This has been over a period of many yeas including today. Heyward has always been extremely nice and accommodating. I am a retired mechanical engineer (BSME 1969) and have always been impressed with Heyward's knowledge and diagnostic ability. If you see a negative review (about not keeping an appointment or calling) I'd bet whomever posted that was confused about who they had called since in my experience Heyward has always been very punctual and I can't believe he would fail to call anyone he had an appointment with if he was not able to keep it. I strongly recommend him!

While 2500 miles away from home, my son's car's battery died and he got a low tire pressure…read morewarning. I contacted HB Mobile Auto by phone and Internet, and Hayward sent me a quote which was very, very reasonable. Due to my son's schedule, I had to ask Hayward to arrive later in the day, and he showed up on time, took only 20 minutes to swap out the battery and inflate all tires to the proper pressure. Everything went perfectly and I will DEFINITELY use them again!

It's been 2 years since my last review and I figured it was time for an update. Olin and Jay do a…read moregreat job servicing our BMWs. They are knowledgeable and honest. You will not go wrong! We just bought my bride a used low milage 2015 328i with all the bells and whistles. As always, I go to Olin for advice before I buy. I gave him the Vin and Car Fax and he told me what to look for. We are very happy with the purchase. Thanks Olin !!

Olin has been fixing my car for years. Always does a good job too. His prices are very reasonable…read more However they only fix BMW's. The place definitely isn't the prettiest place on earth, but keeping my car up and running is the most important thing. If you have a BMW..... This is the place to come!

Fantastic service, very fair price. I was very impressed with their honesty and flexibility in…read moregetting the repair I needed completed. Recommended highly.

Spring 2025 we finally had Rushing Automotive address an AC leak that was dripping into the…read morepassenger floor board. My wife had been driving the car for over 2 years with the AC off dreading a huge bill to repair or replace the compressor or some other expensive repair. Chip told us to come in for a free AC checkup and once he got them to look at everything, it was a plugged drain line! NO Charge! Can't say enough good things about Rushing Automotive and Chip. Honesty and professional car service and repair is greatly appreciated by me.

Easy to book. Friendly service. Good aftercare. Been with their facility and services since 2008…read more They even took care of my late mother's car when she was 90.

They did a great job replacing my starter. Had another issue which they triaged and fixed for…read moreme as well!

I needed to find a place in or near Columbia to get the oil changed on my gently used ( 2012 192k )…read morePrius V. I found Turnage Auto Care through Yelp and made the appointment right through the Yelp app. Tyler messaged me and set everything up. Aaron greeted me right as I arrived and got the process started. While changing the oil they inspected my car and found a few issues with the tires I mostly knew about. He offered to send a quote to replace one or all tires & TPMS sensors ( which my 13 yr old car was needing ) I liked that they quote through a text link so you can see the cost and everything associated with the repair. You can decline the service or accept it. We talked about tires and sensors and ultimately decided to go with a better tire than quoted. They priced the cost and labor very competitively and I approved the service. There was no pressure at all during this transaction. Just information and options. I definitely was happy to find Turnage Auto Care, Tyler and Aaron. I'll be bringing both of my Hybrids to them from now on!

Best place I know of in the Lexington area to get your vehicle serviced. Tyler at the service desk…read moreis on top of the game on professionalism . Anthony one of the mechanics is both knowledgeable and professional. My AC service went through accurate troubleshooting and service. There aren't many honest auto reputable auto service centers around but this is certainly one of them.

They were very nice to deal with. I was able to schedule an appointment for the same day. They also…read moreappeared honest in their recommendations and explanations. I would consider them again.

This shop is top tier, honest fair shop they wont rip you off im a single woman have took my cars…read moreto different shops they took advantage of me over priced me and dint fix my vesicle..this shop fair across the board i needed so many parts for my jeep it took a while to fix i dint mimd waiting the waiting are was so clean.i will only take my veicles to them 10/10 will definitely recommend...