Fort Hood is one of those bases you either love or you hate, and honestly, it just depends on what…read morechapter of life you were in when you came through here. I've been here plenty of times throughout my military career and every time I roll back in, it looks the same and somehow even smells the same. That weird hit of nostalgia only a soldier would understand. Nothing flashy, nothing new, just Fort Hood being Fort Hood. The memories tie you to it more than the place itself. Some good, some rough, but all of them part of the journey. Coming back through almost feels like stepping into an old photo you forgot you took. In all, it's one of those places that stays with you, whether you asked it to or not.

Fort Hood, now renamed Fort Cavazos is my second home. This military base will always be near and…read moredear to my heart. It is one of the largest military bases in the world ranking the largest by physical size against the others. Unique to this base, it is the only place where the U.S. can train two full armored divisions. Fort Cavazos (still trying to get accustomed to the renaming) has everything you need located inside the gates that you would typically find outside the gates in the neighboring "civilian" city. "The Great Place" is definitely loved by many and hated by some for various reasons; however, every place becomes what you make of it. The history captured in the many museums is worth exploring if you've never visited and interested in military history. Personally, nearly 10 years of my life was spent here and reflecting on the great memories and my patriotism keeps me returning. The continued progression and improvement is evident. #BeAllYouCanBe!

This is the absolute worst place I have ever allowed my child to go to, if you live here chose…read moreliterally any other facility but do not send your child here. They are careless and dismissive. They sent my child home without underwear, when she not only had underwear in her bag hit had extra pull ups. Then when asked about the video for the entire day, they avoided me and gave me so many excuses until I threatened to get authorities involved then they all the sudden could show me bits and pieces of my daughters day, but still could explain how she came home with no underwear.. that's disturbing and absolutely inappropriate. If I could give 0 stars I would. Do not trust them with your kids especially your daughters!

Where are your reviews?! I'll give you your first one!…read more All the ladies in here are sweet and professional, and deserve a round of applause for what they have to deal with on a day to day basis! Keep up the great work! Great job yall

i love this place I always get what I need when I need it and the employees are great they take…read morecare of me and always with a smile on their face I appreciate that. Definitely recommend them

Ordered Tuxedos for wedding day. We went to pick them up and they said they did not come in. When…read moreasked what they could do for us, the manager got belligerent and said it was too bad for us. They threatened the very polite active duty groom to leave or to get a beat down, because they were not responsible for notifying him the tuxedos did not come in before the wedding day. Unprovoked response from the manager and total rudeness and disrespect to the customers. Negative stars.

The service guys that came out were great. When I called and had some question about a bill and to…read morechange some contact information and to pay the bill over the phone for a January invoice that somehow got lost in the mix. I call the office and what I didn't know at the time the office manager answered and was extremely rude from the start. She processed talking to her coworker in the background about me saying I wasn't going to pay the bill then told me to shut up over the phone. She then said she was gonna cancel our contract when I simply called up there to pay the bill and change some contact information so this doesn't happen again. Office manager wouldn't let me get two words out told me she wanted to call me a lot worse things then what she did. I asked to speak to somebody else and she refused me service and to pay my bill. Then as she told me several times that she is 71 yrs old and tired then started yelling about other customers personal and professional business. I finally came to the conclusion the conversation was not getting anywhere and at that point I had no choice but to hang up. I honestly hope that lady gets some rest and has a better day but I would not recommended this company to a personal or professional friend. I have never n all my life been scolded for trying to pay a bill and change info. And the one star was being nice!!!

The lady at the front desk is absolutely terrible! I don't understand why she still works there…read morefrom my experience with her, the other review on here and from other people who I have talked to about B & R. First of all, the lady at the front desk NEVER answers. I called multiple times and left plenty of voicemails, but she is impossible to get a hold of. Now for some context, I have never had a home that had a septic tank so I had no idea how they work or how a maintenance contract works so when the septic alarm starting ringing (during the heavy rains), I called the number that was on the alarm system cause that's all I could think to do. When I finally did get a call back from this lady, she talked to me so condescendingly telling me that only because their name is on the alarm, it doesn't mean that they are the contracted company. Well excuse me for not knowing who the contracted company is when I just moved in! She could have just said ok, let me see if we are your contracted company (which by the way they were as the previous owner had tried unsuccessfully to get them to call us to transfer the contract so why she felt she had to give me attitude about it was beyond me). Then after talking to her about the incessant ringing, it took her forever to get make me an appointment to have someone come out to see what was wrong. I had signed their ridiculous contract which said they were going to charge us if they had to call us the day before the days they were going to come out to do maintenance which is crazy because the only reason that I would have to need a call is because they say that if I have a dog, they would charge us (or not do the maintenance, I forget) if my dog wasn't locked away. So I don't know when you're coming and you're going to charge me for a damn phone call (like $20) to find out when you are? What am I supposed to do, just never let my dog out in case you show up?? Maybe I am wrong and that is the standard with things like this, but it seemed a ridiculous fee to pay for a phone call. Last, after I sent them back their signed contracts, I kept calling them over and over again to find out when the repair man would show up, so I got tired of being ignored and called them one last time to tell them to forget the contract and that their services are no longer required. Such a frustrating company or at least what a frustrating employee. Either the company is worthless or this receptionist lady (it seems) is sabotaging their business because I cannot imagine being able to talk to and treat customers like this if your intention is to stay in business.