I've had the same frustrating experience at Mayberry's Mini-Mart multiple times over the past year, and it's unacceptable for an authorized lottery retailer.
I've purchased scratch-off and traditional lottery tickets here roughly 20 times. On five separate occasions, I won small prizes ranging from $2 to $10. Every single time I attempted to cash in a winning scratch-off ticket, I was told they "don't have any money" and could not pay out the prize. Instead, I was told I could only use the winnings to buy more scratch-off tickets.
Refusing to pay out cash winnings--even small amounts like $2 to $10--is not acceptable and defeats the purpose of playing the lottery. As an authorized lottery dealer, they are expected to pay out valid prizes. Being repeatedly denied cash and pushed into buying more tickets feels unprofessional and misleading.
If you sell lottery tickets, you should be prepared to honor the winnings properly. Until this issue is addressed, I won't be purchasing lottery tickets here again and would caution others to be aware of this practice. read more